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annual report 2004

Talisman Centre Annual Report 04 


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 Talisman Centre Annual Report 04


Profile

T
alisman Centre inspires people to achieve and celebrate their sport and wellness
aspirations. People from Calgary and around the world come to Talisman Centre for
exceptional facilities, innovative programming, leading-edge technology, expert staff
and an environment of excellence and encouragement.

Talisman Centre is the second largest recreation facility in North America in terms of
participation and has hundreds of athletic and wellness programs. There are five separate
pools — two 50-metre pools, a 20X20-metre dive tank, a shallow teach pool and a 20-person
hot tub and whirlpool. There’s also two running tracks, five full gymnasiums, 14,000-square-
feet for physiotherapy and sport medicine and more than 25,000-square-feet dedicated to
cardio and weight training.

We took innovation to a new level in 2004 with a fleet of giant inflatable pool toys, a Lifestyle
Centre for people with disabilities, the Athletic Training Zone for high performance and elite
athletes, and youth programming that recognizes the value of sport and recreation in the lives
of young Canadians. Talisman Centre also expanded facilities and programming in areas like
nutrition education, fitness training and adapted physical activity empowering people to take
control of their health and fitness.

The Lindsay Park Sports Society expertly manages Talisman Centre on behalf of the people
of Calgary. A non-profit society, the LPSS Board of Directors has 22 volunteer members
— 12 representing sporting communities, four representing neighbouring communities,
two representing public and separate school boards, one appointed by the City of Calgary,
a President, the past President and a representative from the Past Presidents’ Advisory
Committee. An enthusiastic team of experts conducts Talisman Centre’s daily operations
— 41 full-time and priority part-time employees and 217 additional part-time employees.

Mission
Talisman Centre is a dynamic organization dedicated to providing people of different ages
and abilities inspiring, developmental sport and wellness experiences, assisting them to
achieve their goals.

Dual Mandate
To provide training and competition facilities and services for the development of Calgary’s
high performance athletes in their respective dryland and aquatic sports.
To provide facilities, programs and services for the wellness and recreational sporting needs
of the citizens of Calgary.

Talisman Centre Annual Report 04 1


President’s Message
2004 was a year of transition for Talisman Centre as we moved from focusing on completion of the
facility expansion, to getting back to the basics of providing programs and services for our customers.

B
ecause the completion of the expansion related construction was delayed, many programs and customer
initiatives had to be deferred until the first and second quarter of 2004. As a result program and admission
revenues were lower than forecast for the first half of the year. Our focus on these initiatives began to have an
impact by mid year and resulted in the strong growth in both admissions and programs through the second half of the
year. Unfortunately, the second half results did not offset the losses incurred in the first half of the year and as a result
Talisman Centre will have only its second operating loss in close to two decades. Both losses are direct results of the
significant disruptions caused by the expansion.

In order to bring our existing facilities up to the same standard as our expanded facilities and to provide more focus for
our wellness initiatives, we completed a number of interior renovations during the year. Our childcare facilities were
expanded and improved, the Riverview meeting room was upgraded to provide a first class meeting space and the
running track was resurfaced. The existing food service area was revamped into a new look Café Santé with a focus on
providing healthy food choices. Thanks to a generous donation from Sears, a new Sears Nutrition kitchen was opened
to provide hands on experience in cooking nutritious and tasty meals.

An anonymous donor capped off our fund raising campaign for the facility expansion with a one million dollar
donation made through the Calgary Foundation. In recognition of that donation the new pool was named The Calgary
Foundation Aquaplex and the lounge overlooking the pool was named the Foundation Lounge. We are honored that
the donor and to the Foundation chose to support the Talisman Centre expansion as part of the many worthwhile
projects they undertake to enhance the quality of life for all Calgarians.

A key focus of the board and staff this year has been to establish a strategic direction for the future. As the result of
that process three strategic directions were established:

1. Provide an exceptional experience for all our customers


2. Reinvent the corporate culture so that we continue to provide exceptional experiences for customers
3. Create and maintain the financial strength to ensure sustainability

I believe these strategies will position Talisman Center to continue to be the leading provider of facilities for athletic
training and programs for health and wellness in the country.

Finally, 2004 has been a challenging year, but the organization has risen to the challenge by clarifying its strategic
direction and putting those strategies in place. We see the results of that focus in the recent performance of the
Centre and I believe we are well positioned for the future. I would like to thank everyone who contributed to making
Talisman Centre a success in 2004 and in particular:

• Bernie Asbell and his staff for their enthusiasm and commitment to making Talisman Center the premier sport,
fitness and wellness centre. It is a pleasure to work with so many dedicated and committed individuals.
• The Board of Directors who volunteer their time to guide the direction of the Centre
• All the other volunteers who contribute in countless ways to make this unique facility a success

It has been a privilege and an honor to have served as President in 2004.

Doug Bird President, Lindsay Park Sports Society

2 Talisman Centre Annual Report 04


Board of Directors
Annette Gillis* Past President
Barbara Dunnette Fencing
Brett Maruyama Erlton Community
David Macaulay* Vice-President
Doug Bird* President
Dwight Jack* Rhythmic Gymnastics
Jack Alderson Soccer
Joe Recsky Volleyball
Marion Wolff Water Polo
Mary Graham Rideau/Roxboro Community
Mary Lou Alexander Synchro Swimming
Mike Gavan* City of Calgary
Murray Schmidt Diving
Ned Frey Competitive Swimming
Peter McKenzie Past-President Advisory Committee Representative
Peter Saunderson Cliff Bungalow/Mission Community
Richard Leighton Calgary Board of Education
Rob Davis Competitive Swimming
Simone Gratton Calgary Catholic Schools
Stuart Hay* Treasurer, Athletics
Verla Wong* Secretary, Field Hockey

* Executive Committee

Management Team
Bernie Asbell General Manager/Chief Operating Officer
Catherine Nielsen Senior Manager
Carol Kinley Bookings, Systems, and Operations Manager
Sue Chambers Organizational Development Manager
Cynthia Watson Character Development
Reg Verley Sales and Marketing Manager
Julie Johnston Weekend Services Manager
Darrell Moir Aquatic, Athletic and Wellness Manager

Talisman Centre Annual Report 04 3


Strategic Accomplishments
Aquatics, Athletics and Wellness
Our philosophy employs a multidisciplinary, results-based approach to integrating physical
activity, proper nutrition and positive attitude to advance the benefits of sport and promote
healthy living for all ages and abilities. This philosophy drives our programs, facilities and
services.
The year 2004 was a dynamic one beginning with hiring Darrell Moir as the new Aquatic, Athletic and Wellness
Manager. The Athletic Training Zone, an area where athletes of all levels and abilities can develop there skills
and talent, was launched along with health promotions in the areas of neurological wellness, arthritis and
mental health. Talisman Centre believes these programs meet our mission to provide inspiring developmental
sport and wellness experiences.

Increasing focus on Mind Body Programming from the wellness team . . .


Talisman Centre is one of the few facilities in Calgary region providing outstanding Yoga and Pilates classes
with no registration required. The interest in the Calgary community to choose us as Mind Body Programming
providers continues to increase due to their unique non-registration, no extra fee features.

Launch of the Ripped Group Exercise Program . . .


Formerly known as “Fit for Life”, Ripped was officially launched in September, 2004. This class provides a unique
experience for customers, combining weight and cardiovascular training in a one hour class. This class grew to be
the largest attended group fitness class in the city.

Talisman Centre’s aquatics team remained focused on a quality customer experience resulting in increased
registration and superior programming . . .
The Aquatics Department oversees everything from the specific needs of user groups and special events to
lifeguarding matters and equipment needed for lessons. They consistently dedicated themselves to improvement
and innovation in 2004. Key accomplishments included:
• an increase in aquatic program registrations to 2,259 — a 42 per cent increase over 2003
• introduction of an entire fleet of giant inflatable floating water toys resulting in a participant total
of 1,072
• introduction of two new initiatives — a mentorship program for teachers and a curriculum for adult
swimming programs
• SEARS I Can Swim programs were reintroduced
• enhancement of the deck to make it customer friendly — offered free stroke improvement clinics for
parents during their child’s swim lesson and moonlight swimming in the evenings

4 Talisman Centre Annual Report 04


Special Projects
We were privileged to be a part of a number of unique Special Projects in 2004. These projects allow
us to play a critical role in the social well being of Calgarians and Canadians and to give back to
society through innovative concepts for health and wellness.
STRATEGIC ALLIANCES
Talisman Centre made two important strategic alliances in the area of health promotion.
The first was with the Calgary Health Region working on a pilot site for the Living Well with a Chronic Disease
Program and membership paricipation on the Summer Active Strategy Committee, a prevention of childhood obesity
project. The second alliance was with the University of Calgary working on an Executive Wellness Feasibility
Research, a Cancer Research Project to look at the effects of exercise on people who are recovering from cancer and a
pilot project for Trym Gym for the prevention and intervention of childhood obesity.

THE TALISMAN CENTRE WELLNESS MODEL


To provide an exceptional experience for all of the customers who use the wellness programs and services.
Talisman Centre program and service providers implemented this wellness model as a platform to ensure a good
balance of opportunities over all five pillars of wellness no matter what the customer experience. The model
incorporates the Transtheoretical “Stages of Change” philosophy allowing providers to work with a continually
changing and evolving customer.

THE HERA SOCIETY


Therapeutic Programming for Adolescent Girls at Risk
The society formed a program called Girls in Action. We then offered these girls programs and services designed to
enhance self-esteem, gain physical confidence and provide a safe and supportive social environment.

Talisman Centre and the KERBY CENTRE joined forces to keep up with the growing demand for resistance and
strength training programs for seniors. The pilot project allowed Kerby Centre members to access our weight room
facilities and therapeutic hot tub and pool — ideal amenities for this population.

HILLHURST-SUNNYSIDE COMMUNITY CENTRE identified a contingent of seniors keen to access our facilities and
programs but unable to do so because of economic constraints. A joint effort allowed these seniors to utilize Talisman
Centre. The community centre supplied bus passes and we provided admission to all facilities.

Recognizing the value and importance of sport and recreation in the lives of Canadian youth . . .
In the summer of 2004, BOYS AND GIRLS CLUBS OF CALGARY and the RENFREW OUT OF SCHOOL CARE
PROGRAM participated in swim lessons at Talisman Centre and received over 300 passes to our facility.

We were delighted to offer the CALGARY WOMEN’S EMERGENCY SHELTER more than 100 drop-in passes
to Talisman Centre in 2004. Due to the state of crises for these women and their children, we believe access to a
recreational venue is of great benefit to their health and well being. Talisman Centre also hosted the shelter’s 2004
annual client special event.

THE CALGARY COUNSELING CENTRE encourages physical activity and proper nutrition as keys to a healthy lifestyle
and an effective way to deal with stress. Talisman Centre formed a partnership with them to organize and launch a
Wellness Day in 2005.

Talisman Centre Annual Report 04 5


Facility Bookings
Facility Bookings oversees all field house operations, facility rentals and special events.
Facility rentals include all programming and data entry for our member and non-member sport partners, special
events, Talisman Centre programs and the general public. We proudly remain open 364-days-a-year to meet our
customers’ demand for space and usage.

Talisman Centre hosted many exciting events in 2004, including:


• over 120 bookings for School Activity Days bringing more than 7,500 students into our building
• five national events in Olympic sports — Winter Senior National Diving Championships in March, Cadet Boys
National Water Polo Championships in April, Synchronized Swimming Nationals in October, Canadian Open
Swim Meet in November, and 2004 Short Course Swim Nationals in December.
• Calgary Corporate Challenge events, including torch relay, swimming and badminton

In late summer we purchased an entire fleet of giant inflatable floating water toys. This fleet is a blast for all ages and
allows for new activities to be booked for corporate functions, whole families or private parties.

Accounting and Administration


The accounting and Administration Department supports all function areas of Talisman
Centre by providing financial analysis, updating policies and procedures and responding to a
wide variety of requests for information to track and monitor departmental success.
In 2004, our Accounting and Administration Department accomplished the completion of the majority of accounting
for the expansion project. This included accounting for grants received. Our team’s policy and procedure developments
included implementation of a payroll database to track certifications, advance electronic time keeping training,
emergency procedures manual updates and implementation of privacy policy. Talisman Centre also added an accounts
payable clerk to our staff and re-organized tasks within accounting and administration to better respond to increasing
demand. The customer service desk staff and café staff now report directly to the senior manager.The Monthly Action
Planning Committee was initiated in 2004 and was chaired for the majority of the year by the accounting leader.

2004 Sources of Operating Revenue


FACILITY RENTALS (16%) CONTRACTS & OTHER (11%)
GENERAL PUBLIC (57%) CITY OF CALGARY (9%)
FOOD SERVICES (7%)

2004 Operating Expenses


FACILITY OPERATIONS (31%)
ATHLETIC & WELLNESS/ORGANIZATIONAL DEVELOPMENT (34%)
ADMINISTRATION (29%)
FOOD SERVICES (6%)

6 Talisman Centre Annual Report 04


CUSTOMER SERVICE
With respect and appreciation, Talisman Centre’s Customer Service Department takes care of our customers . Our team
enhanced customer service in 2004 with a payment plan option for four-month memberships and a revised payment
schedule designed to lower monthly payments. To stimulate on-line registration, customer service added an email
contact address to answer all questions and concerns and facilitate registration. Special promotions in 2004 included
a limited time offer for a nine-week pass and gift baskets sold during Christmas. Customer access was addressed by
fully implementing swipe card access to Talisman Centre and the executive locker rooms. Staffing was enhanced by
stabilizing leadership and improving training and scheduling.

RECRUITING AND VOLUNTEERS


Volunteers play a critical role in the vitality and smooth running of Talisman Centre. Recruiting these remarkable people
is an important aspect of operating Talisman Centre. In 2004, a full-time recruiting and volunteer coordinator was
established within the administration group. A progressive pay system for new employees and a commission pay
structure for trainers were implemented. Job postings were revised to better utilize branding. In all, 67 volunteers
helped Talisman Centre by working a total of approximately 4,600 hours last year. The 2004 annual volunteer
appreciation event was held at City Hall in April.

FOOD AND BEVERAGE


Our food and beverage team accomplished great feats in 2004 staying true to our mission of building healthier futures.
The nutrition quality of food at Talisman Centre was a central theme for our Food and Beverage Department in 2004.
The concept of Active Living + Healthy Eating = Life Long Wellness was integrated by working closely with our staff
dietician to develop the most nutritious menu possible. Bacon was removed from the menu and snack machines were
stocked with healthier choices. The Jugo Juice kiosk was constructed and commenced operations on October 27. Our
café space underwent a major renovation beginning in November and remained closed until year-end. During the
closure, a kiosk was open at the Customer Service Desk with cold food and beverage service. A completely new menu
was developed for implementation in 2005. Catering continued to grow throughout 2004 and included catering an
event for 250 people — our largest event to date.

Operations
Our Facility Operations Department is responsible for the planning, development and
coordination of all building operations at Talisman Centre.
Our operations team has remained diligent and dedicated through many dynamic changes at Talisman Centre. We are
proud of their hard work and team effort in running the operations for Canada’s largest sport and recreation facility.
Their responsibilities include mechanical, electrical, structural and pool servicing, as well as general maintenance and
custodial services. The department also oversees modification and upgrade projects. The team is proud of their hard
work and team effort in maintaining operations for Canada’s largest sport and recreation facility.

In 2004, Talisman Centre carried out multiple construction projects with unparalleled efficiency and skill, including:
• Landscape and Irrigation – work began in summer and was completed in the fall, startup and testing of the
system is scheduled for spring 2005
• Track #1 – the main track was resurfaced and the railings painted in May and June
• Public Change Room Refurbishment – in September minor renovations in both the men’s and women’s change
rooms included new paint, mirrors, vanities, sinks, counter tops, hand dryers and shower heads
• Sears Nutrition Kitchen – constructed and built in the fall, up-and-running by mid November
• Café Santé Renovation – started in the fall and included major renovations to the product preparation area, an
increase in storage for cold and frozen foods and expanding the food display area
• Lower Activity Area – repainted this entire area in June and added mirrors and new lighting

Talisman Centre Annual Report 04 7


Information Systems
Talisman Centre made some exciting moves in the area of Information Systems in 2004.
The year began with the new Voice Over Internet Phone (VOIP) system going live in January. VOIP is more cost
effective and easier to move around the organization.

Signalta Resources donated three computers now used in our Staff Hot Spot Zone for employees to access email,
Internet and software applications. Our customer service desk received new computers and their old ones were
circulated to other staff members. A third server was purchased in October and connected to our internal network,
providing Talisman Centre with more database storage space for our staff.

The second major communication project implemented was a new Mike radio system. The radios allow us to have
direct communication with 911 in emergency situations and let us speak to our staff members regardless of where
they are in the facility.

Talisman Centre’s information systems team continues to provide constant support and expertise to ensure our
customers’ satisfaction.

Sales and Marketing


Talisman Centre’s motivated sales and marketing team is committed to responding to the
dynamic market with dedication and innovation.
The Sales and Marketing team kicked off a great year by researching and implementing a new pricing strategy that
emphasized membership. We refocused marketing initiatives to concentrate on an inside out marketing concept and
are thrilled to announce there was a significant increase in corporate membership sales as well as an increased profile
of the facility and programs within the building.

Swim Educators of Lindsay Park


The year 2004 was a big one for the Swim Educators of Lindsay Park with more than 18,500
participating in the SEARS I Can Swim Program — an increase of 11 per cent over 2003!
Several key events helped make this happen:
• SEARS Canada renewed its sponsorship for another three years
• Swim Canada provided funding assistance through the Sport Canada Participant Grant to continue expanding
the sport of swimming at the grassroots level
• all swimming materials became available in both official languages with the ntroduction of the program
in Quebec
• the Adult Swimming Program was launched

In addition, provincial representatives for Ontario, British Columbia and Quebec were selected to work with providers
within their regions. There were 42 new providers of the program last year and the program won an Award of
Excellence from Parks and Recreation Ontario for outstanding contribution and commitment to parks and recreation
in that province.

8 Talisman Centre Annual Report 04


Rates and Fees
Infants under 2 are free
All Rates include 7% GST

Regular 8 Card 1 Month 4 Month Annual Corporate Corporate


Admission Flex Pass Pass Pass Pass 4 month 1 Year

Adult (18+) 9.00 60.00 72.00 219.00 499.00 199.00 449.00


Senior (60+) 6.75 46.00 51.00 139.00 329.00
Post-Secondary Student 7.50 50.00 59.00 179.00 429.00
Youth (13-17) 6.75 46.00 51.00 139.00 329.00
Child (6-12) 4.25 30.00
Preschool (2-5) 3.00 20.00
Couple/Family/Group Home 19.25 108.00 129.00 379.00 829.00 329.00 719.00

Parent/Toddler (2-5): $10.00


Late Rate for the last 75 minutes of each night: $3.00

Estimated Attendance Records


Group #’s
Memberships and Multi Admissions 451,000
Public Admissions 100,350
Registered and Custom Programs 170,900
Sport Partners and Special Events 636,800
Tenants and Other 74,300

Total 1,433,350

Talisman Centre Annual Report 04 9


Building Healthier Futures Campaign Donors
Legacy Leader $1,000,000 + Calgary Senior Men’s Basketball Epic Fencing Club
Association Gibbs Gage Architects
Alberta Centennial Legacies Program Calgary Stampeder Football Club and Gibson Energy Ltd.
Alberta Lottery Fund Alumni Foundation, The Calgary Annette Gillis
City of Calgary Foundation Eldon and Carlie-Jean Godfrey
Infrastructure Canada-Alberta Program CIBC April Grosse
Talisman Energy Inc. Daryl K. Seaman Foundation Trust, The Karen Horner
The Calgary Foundation Calgary Foundation Dick and Lois Haskayne
ENMAX Energy Corporation Herbert Kieselbach
Gold $100,000 to $999,999 F.C. Mannix Memorial Fund, The Calgary Ron and Janet Kuchinka
Foundation Lafarge Canada Inc.
Alberta Energy Company Ltd. Frances Galvin Fund, The Calgary Robert Lehodey
Anonymous Donors Foundation Margaret Lemay
Calgary Community Lottery Board Harley N. Hotchkiss Dave and Elizabeth Lennox
Canadian Paraplegic Association (Alberta) Industry Canada, Community Access Lizard
Community Facility Enhancement Program David Macaulay
Program Killarney Swim Club Steve Major
EnCana Mawer Investment Management Max Bell Foundation
Lindsay Park Sports Society Ronald McDonald Children’s Charities David McDermid
PanCanadian Energy Corporation of Canada Dr. Arlene McGinn
Amateur Sport Grant Program, a Scotiabank Tom McInerney
joint community partnership among United Way of Calgary Donor Choice Andrea Neufeld
the Calgary Flames Hockey Club, Program Catherine Nielsen
the Saddledome Foundation, and Pak-Wel Produce Ltd.
Parks Foundation, Calgary Supporter $1,000 to $9,999 James Payne
Pepsi Cola Valerie Prather
Alberta Summer Swimming Association Nose Creek Swim Association
Silver $25,000 to $99,999 Mary Lou Alexander Bill Rice
Anonymous Donors Heather Smith
Anonymous Donors Jill, Bernie, Kate and Emily Asbell David Steele
ATB Financial Bassano Growers Ltd. Joanne Strekaf
Bennett Jones LLP Don Berry Synchro Alberta Association
Calgary Master Swim Club Doug Bird SuperVision Ltd.
Calgary Spinal Cord Society Borden Ladner Gervais LLP Talisman Centre Sport & Wellness Team
Canada Millennium Partnership Program Don Boykiw Tanimura & Antle Inc.
Cascade Swim Club Pat and Tracy Brennan John and Cyndra Townley
Fording Inc. Eleanor and Larry Bryan TransAlta in recognition of Wally Madill
Brian Humphry David and Cheryl Burgess Mr. and Mrs. J. Truswell
J. R. (Bud) McCaig Calgary Aquabelles Synchronized Peter Vander Pyl
Nexen Inc. Swimming Club Cynthia and David Watson
Nickle Family Foundation Calgary Aquamums Masters Synchronized Wigham Resources Ltd.
RBC Foundation Swimming Club Wrigley Canada
Sears Calgary Ladies Field Hockey Association
Spartan Controls Ltd. Calgary Patriots Swim Club Friend up to $1,000
Swim Alberta Calgary Underwater Hockey Club
Swim Alberta, Southern Region Calgary Volleyball Club and Calvol Christa Abbott
University of Calgary Swim Club Volleyball Jack Alderson
Calgary Winter Club Sea Lions Swim Club Greg Alexander
Bronze $10,000 to $24,999 Cannon Johnston Sport Architecture Alliance Tubulars & Supply Ltd.
Sue Chambers Anonymous Donors
Champion Technologies Wayne Arvidson
Alberta Water Polo Association
Chinook Rhythmique Gymnastic Club Phil and Anne Backman
The Alvin and Mona Libin Foundation
David Cornhill Rosemary Bacovsky
Bell West
John Cuthbertson, Rhonda Wishart Bonnie Banks
Brett Wilson Family
and family Patty Bambrick
Calgary Renegades Water Polo Club
D B Consulting Corporation Peter J. Barbaro
Frank and Nada Dearlove Ron Barron
10 Talisman Centre Annual Report 04
Sincere Thanks to All Donors
Theodor Bauer Chris Kozachenko John Paulsen
James H. Bell Keith Langpap Michael J. Pierson
Best Western Calgary Centre Inn Doug Latter Faye and Ralph Pugh
Terry Blumes Richard Leighton David Purvis
Philip Boldon Lindsay Park Staff and Board Harry Radomsky
Bob and Judy Boswell “Ducky’s Night” Paul Rankin
Stuart and Mark Boswell Vicki Lines Mervyn and Rochelle Rabinovitz, Zoey,
Boyd Family Eric Liu Deanna, and Maggie
Lesley Bowser Dennis Longmuir Larry Raymond
Bridge Brand Food Services In memory of Willis “Bill” Loucks Henry Rechel
Bob and Marilyn Bratton Randy and Barbara Low Recsky Family
Mary Buchignani Luciano’s Little Italian Grill Greg and Lisa Reimer
Buchignani Family John Luijkx Susan Rockafellow
C. L. Marketing Inc. Heery Lynn Jim Rouse
Jean Carter Elmer MacDonald In memory of Rhoda Rowntree,
Bill Carver Charlotte MacNaughton Calgary Aquamums
David Chamberlain Sylvia R. Madder Dave Russell
C. H. Clarke Anita and J. Wallace Madill Peter Saunderson
Costplan Management Ltd. David Madsen Marg and Dave Scott
In memory of Kevin Coupland Ann and Pat Malcolmson, Pat’s Sue Scott
Clive Cracknell Inspection Ltd. Patricia Seamans
John Craig Marc Mantovani Saundra Shapiro
Jim Dale Markon Laurie and David Shenstone
Rob and Susan Desbarats Marteinson Arvidson & Associates Ltd. Alex Silasi
Barbara Dunnette Brett Maruyama Tom Sindlinger
Eli Lilly Canada Inc. Hume Martin David Smith
Dr. and Mrs. F. G. Elliott Karen Martino R. F. M. Smith
Samantha Epp Diane Matson Wendy Smith
Eshom Family Pat Matthews Signi Solmundson
Edith Falck Lynne Mazey Candace Soul
Stefa Fassina Jack and Aurore McCleary Pieter Spinder
Tom Ferguson Jeanette McEachern In memory of Grant Spiro
Fitter International Inc. Mary McGurran and Charles English Louis, Margaret Stack and family
Michelle Flowers Alexander McIntosh Stebnicki Robertson & Assoc. Ltd.
Frontier Engineering & Consulting Ltd. Peter and Pat McKenzie Jim Steel
Jenny and Duff Gibson George and Betty McLeod Gibson Tilley
Bill Gillespie Duncan McMaster Verne and Carol Toews
José F. Guillén Brian McRae June, Mac, Stuart and Maddie Townley
D. and B. Harley MEDIchair Calgary Triquest Engineering Ltd.
Stuart Hay Margarita Mejia In memory of Norman Trouth
Sherman Hirowatari Eric and Betty Miles Dr. Biljana Trpkova
Jim Hope-Ross Hakeem and Al-qaim Mitha Twinkles and Grizelda
John Hutton Elaine Montgomery Gilberta Vandepoele
Karen Iwanski Doutre In memory of Hilda Moore, Calgary John Van Kruyssen
Peter and Judith Jekill Aquamums Salome and Karl Vatter
Julie and David Johnston Patrick Murray Walmsley Family
David F. Johnson James and Elaine Murta Irmgard Weihmann
Ken C. Johnston, Lawyer Jeanette and Ron Nicholls, Nicholls Gerry Weston
Sharon Kaczkowski Consulting Ltd. Wiebe Forest Engineering Ltd.
Lorne and Marion Kelly Stuart O’Connor, LL.B. Weir/MacDiarmid Family
Martin J. Kennedy Brian O’Ferrall Robert D. Williams
Sophie Kettner Ernie Orman Liane White
Carol Kinley Bob and Dot Padget Marion Wolff
Max Koenig Giles and Judie Parker Verla Wong
Stephanie Koenig Don and Dolores Parkhill Woods Family
Jamie Korngold Judy Paterson

Talisman Centre Annual Report 04 11


Building Healthier 2004 Bursary Award Winners
Futures Campaign Talisman Centre believes in the power of sport to enhance the
health and wellness of Canadians and we are dedicated to ensuring
2004 everyone has access and the opportunity to play. Our Bursary
Program was developed to financially assist athletes with various
Fundraising Committee training and competition expenses. The Lindsay Park Development
With sincere appreciation and gratitude Foundation originally approved a pilot bursary program in 1995 for
for your generous commitment of time, individual athletes in need who were affiliated with the Lindsay
support and inspiration for our Building Park Sports Society member groups. In 2001, the LPSS assumed
Healthier Futures Campaign 2004. responsibility for administering the bursary program. We would
also like to recognize Swimco for Swimwear who made a $5,000
Volunteers contribution towards this year’s bursary program.
Harley Hotchkiss
J. R. (Bud) McCaig We are proud of our 2004 Bursary Award Winners:
Wayne Arvidson
Mike Mears Brittney Hunt Rhythmic Gymnastics
Rick Grafton
Vladmir Cosic Water Polo
Stan Carscallen
Bill MacLachlan Erin Hobbs Dive Calgary
Wally Madill Savannah Forrester Aquabelles
Ron Kuchinka Amy Hahto Dive Calgary
David Smith Olivia Jack Rhythmic Gymnastics
Gerry Stevenson
Jessie Dabrinsky Aquabelles
John Townley
Ken Fowler Lauren Yates Rhythmic Gymnastics
Consultants Kelsey Melenka Aquabelles
Bruce and Melody Daze Stephanie Melenka Cascade
Jeanette Nicholls Erica Morningstar Patriots
Talisman Centre Team Teneshia Peart Calgary International Track Club
Bernie Asbell Michaela Schmidt Cascade
Signi Solmundson
Shelbi Snodgrass Cascade
Julie Johnston
Kathleen Walsh Jillian Tyler Cascade
Christa Abbott
Jose Guillen

12 Talisman Centre Annual Report 04


Management Analysis
The year 2004 began with the finalization of Talisman Centre’s major construction project. Due to this finalization
the first three quarters of the year were significantly below revenue projections. Customers were slow to realize the
expansion had been fully completed and the normally busy January to April season was well below expectations.
Throughout the year, customers gradually returned to Talisman Centre and came to appreciate the full benefits of our
expanded facilities. The fourth quarter saw the expected increase in participation and revenue come into full swing.

Our senior leadership team engaged in an in-depth strategic planning process during the late spring and summer. The
upshot of this was a major organizational restructuring to ensure success of strategic initiatives. Having completed
a strategic plan and restructuring there is a greater sense of moving forward past the upheaval of construction. Our
renewed focus and emphasis is on having fun. The introduction of the giant floatable toys and increased public gym
and aquatic facility availability — particularly on the weekend — is proving to be of great value to our customers.

Measures of Operating Efficiency

REVENUE TO EXPENSE
LPSS Generated Revenue 6,808,730
Total Expense 7,665,826
Ratio 0.888

REVENUE TO LABOUR
LP Generated Revenue 6,808,730
Wage Expense 4,052,252
Ratio 1.68

LABOUR TO EXPENSE
Wage Expense 4,052,252
Total Expense 7,665,826
% 52.86%

Catherine Nielsen Bernie Asbell


Senior Manager General Manager / Chief Operating Officer

Talisman Centre Annual Report 04 13


Auditors’ Report
To the Members of the
LINDSAY PARK SPORTS SOCIETY

We have audited the statement of financial position of the Lindsay Park Sports Society as at
December 31, 2004 and the statements of operations, changes in net assets and cash flows for the
year then ended. These financial statements are the responsibility of the Society’s management. Our
responsibility is to express an opinion on these financial statements based on our audit.

We conducted our audit in accordance with Canadian generally accepted auditing standards. Those
standards require that we plan and perform an audit to obtain reasonable assurance whether the financial
statements are free of material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements. An audit also includes assessing the
accounting principles used and significant estimates made by management, as well as evaluating the
overall financial statement presentation.

In our opinion, these financial statements present fairly, in all material respects, the financial position of
the Society as at December 31, 2004 and the results of its operations and the changes in its net assets for
the year then ended in accordance with Canadian generally accepted accounting principles.

CHARTERED ACCOUNTANTS
Calgary, Alberta
March 15, 2005

14 Talisman Centre Annual Report 04


Statement of Financial Position
at December 31, 2004
2004 2003
CURRENT ASSETS
Cash and short term investments (Note 4) $ 763,805 $ 956,828
Accounts receivable 415,771 840,284
Goods and services input tax credits recoverable 35,023 172,787
Pledges receivable, current portion 570,680 1,103,480
Inventory 22,867 26,547
Prepaid expenses 17,173 4,595
1,825,319 3,104,521

CAPITAL ASSETS (Note 3) 1,093,242 1,074,903

OTHER ASSETS
Donations on deposit with Calgary Parks Foundation 85,128 178,677
Pledges receivable, long-term portion 14,000 78,400
Tenant improvement advance, long-term portion 98,713 138,199
Restricted funds (Note 4) 424,977 392,961
622,818 788,237

$ 3,541,379 $ 4,967,661

CURRENT LIABILITIES
Demand bank loan (Note 5) $ 650,000 $ 1,650,000
Accounts payable and accrued liabilities 1,092,185 2,410,198
Payroll liabilities 88,622 152,508
Deferred revenue and grants 936,421 532,962
2,767,228 4,745,668

OTHER LIABILITIES
Deposits from tenants 29,640 14,565
Deferred contributions (Note 6) 968,767 85,000
998,407 99,565

NET (DEFICIENCY) ASSETS


Net assets invested in capital assets 1,093,242 1,074,903
Net assets restricted for Stanley Park pool operations (Note 7) 52,234 58,788
Net assets internally restricted for athletic bursaries (Note 8) 249,316 249,173
Unrestricted (deficiency) net assets (1,619,048) (1,260,436)
(224,256) 122,428

$ 3,541,379 $ 4,967,661
APPROVED BY THE BOARD :

Doug Bird Director Stuart Hay Director

Talisman Centre Annual Report 04 15


Statement of Operations
for the year ended December 31, 2004

2004 2003
REVENUES

Public admissions $ 4,235,569 $ 3,384,131


User groups 707,203 638,263
Food services 543,660 666,371
Contracts 553,785 437,695
Naming rights and other sponsorships 662,929 526,269
Stanley Park pool 68,424 107,879
Operating contribution from City of Calgary 695,000 666,000
Grants and donations for expansion of facilities – 21,864,607
Capital contribution from City of Calgary 359,000 150,000
Capital contributions from other sources 47,657 15,300
Investment income (Note 9) 37,160 20,999
7,910,387 28,477,514

EXPENSES

Facility operations (Note 10) 2,477,287 2,103,124


Activities (Note 11) 2,712,488 2,429,047
General and administration (Note 12) 1,661,320 1,684,708
Food services (Note 13) 435,674 528,095
Stanley Park pool 79,127 104,235
Construction costs to expand facilities – 23,607,813
Building improvements 450,660 31,831
Minor capital expenditures 134,031 10,480
Athletic disbursements and grants 11,000 12,059
Amortization of capital assets 288,930 274,998
8,250,517 30,786,390

EXCESS OF EXPENSES OVER REVENUES $ (340,130) $ (2,308,876)

16 Talisman Centre Annual Report 04


Statement of Changes in Net Assets
for the year ended December 31, 2004

Invested Restricted Athletic Unrestricted 2004 2003


in Capital for Stanley Bursaries Total Total
Assets Park Pool
(Note 7) (Note 8)

Balance,
start of year $ 1,074,903 $ 58,788 $ 249,173 $ (1,260,436) $ 122,428 $ 2,413,315

Investment
in capital
assets 307,269 – – (307,269) – –

Excess
(deficiency)
of revenue
over expenses (288,930) – 143 (51,343) (340,130) (2,308,876)

External
restriction of
net assets – (6,554) – – (6,554) 17,989

Balance,
end of year $ 1,093,242 $ 52,234 $ 249,316 $ (1,619,048) $ (224,256) $ 122,428

Talisman Centre Annual Report 04 17


Statement of Cash Flows
for the year ended December 31, 2004

2004 2003

CASH FLOWS FROM (FOR) OPERATING ACTIVITIES

Cash receipts for use of facilities $ 6,464,140 $ 5,585,693


Operating contribution from City of Calgary 695,000 666,000
Cash receipts from sponsorships 1,631,696 526,269
Investment income 57,935 20,999
Cash disbursements for operation of facilities (7,509,888) (6,697,038)
Cash disbursements for minor capital expenditures (134,031) (10,480)

Cash generated from operating activities 1,204,852 91,443

CASH FLOWS (FOR) FROM FINANCING AND INVESTING ACTIVITIES

Cash received for expansion program 1,250,547 3,541,658


Capital contribution received from City of Calgary 359,000 150,000
Capital contributions from other sources 47,657 15,300
Proceeds from sale of capital assets 11,746 78,570
Building improvements (480,660) (31,831)
Other capital assets (582,240) (559,455)
Expansion program costs paid (971,909) (16,608,087)

Cash (for) financing and investing activities (365,859) (13,413,845)

INCREASE (DECREASE) IN CASH FOR THE YEAR $ 838,993 $(13,322,402)

Cash (deficiency), beginning of year (300,211) 13,022,191

CASH (DEFICIENCY), END OF YEAR $ 538,782 $ (300,211)

CASH balances at the end of the year are comprised of:

Restricted funds (Note 4) $ 424,977 $ 392,961


Cash available for operations (Note 4) 763,805 956,828
Demand bank loan (Note 5) (650,000) (1,650,000)

CASH (DEFICIENCY), END OF YEAR $ 538,782 $ (300,211)

18 Talisman Centre Annual Report 04


Notes to Financial Statements
December 31, 2004

1. NATURE AND PURPOSE OF THE SOCIETY

LINDSAY PARK SPORTS SOCIETY (“the Society”) is a non-profit, non-taxable organization incorporated under the
Societies Act of the Province of Alberta.

The purpose of the Society is to oversee and direct the management and operation of Talisman Centre (“the Centre”)
in accordance with its By-Laws and a Management and Operating Agreement between the Society and the City of
Calgary. Talisman Centre is owned by the City of Calgary and provides training and competition facilities and services
for the development of Calgary’s high performance athletes in dry land and aquatic sports and provides facilities,
programs and services for the fitness and recreational sporting needs of the citizens of Calgary.

2. SIGNIFICANT ACCOUNTING POLICIES

Accounting policies used in the preparation of these financial statements are in accordance with Canadian generally
accepted accounting principles for not for profit organizations. Preparation of financial statements in conformity with
Canadian generally accepted accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the year
end date and the revenues and expenses for the year. Actual results may differ from the estimates. Among the more
significant accounting policies are the following:

(i) Inventory

Inventory of food, beverages, clothing and maintenance supplies is recorded at the lower of cost and net
realizable value.

(ii) Capital assets and accumulated amortization

Movable capital assets are recorded at cost. They are amortized on a straight line basis over their estimated useful
lives, to a maximum of ten years. Immovable capital assets, which do not become the property of the Society, are
expensed in the year of acquisition.

(iii) Revenue recognition

Revenues and expenses are recorded using the full accrual basis of accounting. Revenue from user groups is
recognized as the facilities are used with any prepayments or deposits recorded as deferred revenue. Revenue from
public passholders is recognized on a monthly basis with the prepaid portion of passes recorded as deferred revenue.

Contributions are recognized as revenue when received unless the contributions are restricted by the donor for a
specific purpose. If the contributions are restricted for a specific purpose they are recorded as deferred contributions
and recognized as revenue in the period in which the related expenses are incurred.

Talisman Centre Annual Report 04 19


Notes to Financial Statements
December 31, 2004

(iv) Non-recording of City property

The original building complex and its major equipment components were provided from the City of Calgary’s capital
fund and are the property of the City, therefore they are not recorded in these financial statements. All building
additions, improvements and immovable capital assets become the property of the City of Calgary and are expensed
in the year incurred.

(v) Capital contributions

Capital contributions used for building expansion and improvements and to acquire immovable capital assets which
do not become the property of the Society are recorded as revenue in the same year as the expansion, improvement or
acquisition is expensed.

(vi) Value of volunteer services

Volunteers contribute a significant number of hours to assist in the management and operation of the Society.
Because of the difficulty of determining the fair value of the services contributed, the value of volunteer services is not
recorded in these financial statements.

(vii) Investment income

Investment income earned on funds used to finance the expansion construction was recorded as grants and donations
for expansion of facilities. Investment income on other funds is recorded as investment income revenue when it is
earned.

3. CAPITAL ASSETS

Movable capital assets which are purchased by the Society are recorded at cost and movable capital assets which are
donated to the Society are recorded at their fair value at the date of contribution.

Capital assets are comprised of:


2004 2003
Accumulated Net Book Net Book
Cost Amortization Value Value

Athletic equipment $ 1,709,434 $ 984,613 $ 724,821 $ 827,367


Office furniture and equipment 470,124 198,390 271,734 186,316
Computer equipment 296,350 235,789 60,561 45,838
Café furniture and equipment 82,364 46,238 36,126 15,382

$ 2,558,272 $ 1,465,030 $ 1,093,242 $ 1,074,903

Included in office furniture and equipment is a nutrition kitchen valued at $50,000 which was received as a
contribution from a sponsor.

20 Talisman Centre Annual Report 04


4. RESTRICTED FUNDS

A portion of the cash in bank and short-term investments is externally restricted to be used for specific projects and
internally restricted to fund reserve accounts.
2004 2003

Cash and short term investments in total $ 1,188,782 $ 1,349,789

Less cash restricted for the following purposes:


Funding for future projects 123,427 85,000
Athletic bursaries reserve (Note 8) 249,316 249,173
Stanley Park pool reserve (Note 7) 52,234 58,788

Restricted funds 424,977 392,961

Cash available for operations $ 763,805 $ 956,828

Cash and short-term investments include balances in major Canadian bank accounts and fixed income securities
acquired through the Securities Division of the bank. They have been recorded at the lower of cost and market value.
Most of the deposits earn interest, which at the year end ranged from 1.85% to 5.70% per annum, but are subject to
market rate fluctuations.

5. DEMAND BANK LOAN

The Society has a line of credit loan to a maximum of $650,000 (2003 - $1,650,000). At the year end, the maximum
line of credit had been drawn, but it was all subsequently repaid. There is no requirement for specific principal
repayments but any advances need to be repaid on demand before December 31, 2007. Interest is payable monthly at
the rate of prime plus 1.00%. At the year end, the interest rate was 5.25% (2003 – 5.50%) but subject to change.

The Society has granted the bank a general security agreement covering its assets and an assignment of fire insurance
coverage as collateral for the loan. The Society has also covenanted to maintain a debt service ratio of 1.20 to 1,
however due to the excess of expenses over revenues it was in breach of the covenant.

6. DEFERRED CONTRIBUTIONS

During the year, the Society received an anonymous contribution of $1,000,000 in exchange for the right to name the
fifty meter pool complex constructed in 2003 “The Calgary Foundation Aquaplex”. The naming rights are for a term of
twenty years. The Society has recorded a portion of the contribution ($31,233) as revenue for the year and deferred
the balance ($968,767) which it intends to recognize as revenue on a pro-rata basis over the remaining term of the
naming rights.

Talisman Centre Annual Report 04 21


Notes to Financial Statements
December 31, 2004

7. STANLEY PARK POOL RESERVE

The Society has entered into an agreement with the City of Calgary to operate the Stanley Park Swimming Pool.
Under the agreement, the Society receives an annual operating grant of $15,000 (2003 - $12,000) from the City
and must operate the pool in accordance with a public use policy. Once the public use policy has been satisfied, the
Society may operate the pool for its own account.

In accordance with the public use policy, 80% of the net profit from operating the swimming pool is allocated to a
reserve and restricted to offset future deficits and to provide for upgrading, repairs, replacement or development of
approved swimming pool equipment or building expenditures.

8. ATHLETIC BURSARIES RESERVE

The Lindsay Park Development Foundation (“Foundation”) was dissolved on January 1, 2003 and the assets, liabilities
and net assets were transferred to the Society. The purpose of the Foundation was to act as a Trustee to administer the
funds from the Western Canada Summer Games Foundation, together with any other funds received, for the purpose
of improving the quality of the services offered at Talisman Centre and assisting the development of athletes training
at the Centre.

The Society has agreed to continue the work of the Foundation and accordingly has restricted the net assets received
from the Foundation for the purpose of providing bursaries and grants to athletes and athletic clubs training at the
Talisman Centre.

9. INVESTMENT INCOME

Investment income earned during the year is comprised of:


2004 2003
Interest and other investment income accrued on funds on
deposit as indicated in note 4 $ 57,935 $ 343,573

Investment income allocated to “grants and donations for


expansion of facilities” – (282,939)

Loss on disposal of capital equipment (20,775) (39,635)

Net investment income $ 37,160 $ 20,999

22 Talisman Centre Annual Report 04


10. FACILITY OPERATIONS EXPENSES
2004 2003
Salaries and benefits $ 973,864 $ 848,120
Utilities and related expenses 1,154,913 958,400
Janitorial 82,496 73,523
Maintenance and repairs 262,262 221,148
Other expenses 3,752 1,933

$ 2,477,287 $ 2,103,124

11. ACTIVITIES EXPENSES


2004 2003
Salaries and benefits $ 2,334,707 $ 2,000,762
Advertising and marketing 167,693 232,320
Programs, supplies, repairs 170,315 142,404
Other expenses 39,773 53,561

$ 2,712,488 $ 2,429,047

12. GENERAL AND ADMINISTRATION EXPENSES


2004 2003
Salaries and benefits $ 1,221,709 $ 1,058,334
Board of Directors/Management 49,212 40,191
Bad debts 67,902 341,346
Interest, bank and payroll charges 91,296 39,068
Office stationery and supplies 131,470 118,556
Professional fees 28,107 23,009
Other expenses 71,624 64,204

$ 1,661,320 $ 1,684,708

13. FOOD SERVICES EXPENSES


2004 2003
Food, liquor and supplies $ 235,334 $ 295,262
Salaries and benefits 197,414 228,522
Other expenses 2,926 4,311

$ 435,674 $ 528,095

Talisman Centre Annual Report 04 23


14. DISCLOSURE OF A SIGNIFICANTLY INFLUENCED ENTITY

Lindsay Park Sports Society exercises significant influence over Swim Educators of Lindsay Park Inc. (“Swim
Educators”) by virtue of its ability to appoint a majority of the Board of Directors and to manage the affairs of Swim
Educators under the terms of a management contract.

Swim Educators is a not for profit, non-taxable corporation which has been chartered by letters patent under the
Canada Corporations Act. Its objects are to educate, promote and perpetuate the art, safety and enjoyment of
amateur swimming through instruction, training and publication and distribution of teaching and coaching aids and
achievement awards.

The Society has advanced $138,500 to Swim Educators. The advance bears interest at prime plus 1% and is repayable
at the unanimous discretion of the Board of Directors of Swim Educators. The Society also has an outstanding account
of $267,650 (2003 - $201,569) in accounts receivable for operating advances made to Swim Educators prior to the
year-end.

The ability of Swim Educators to repay the loan and outstanding account is uncertain because it is dependent on Swim
Educators continuing ability to obtain sponsorship fees and to eventually generate revenue in excess of expenses.
Because of the uncertainty of collection, the Society has provided an allowance for doubtful collection of the entire
loan and most of the outstanding account, which resulted in a bad debt expense of $66,650 (2003 - $339,500) in the
statement of operations for the year.

The Society has included the following operating transactions with Swim Educators in its Statement of Operations:

2004 2003

Management contract fees earned $ 85,000 $ 85,000


Investment interest earned 18,678 11,916
Swimming activity supplies purchased 13,231 4,063

In addition it has a balance of $4,572 (2003 - $476) owing to Swim Educators included in accounts payable and
accrued liabilities on the statement of financial position.

15. SUBSEQUENT EVENT

At the year end, an Access Advantage endowment fund was established at the Parks Foundation Calgary. The income
from the endowment will be available to the Society to provide subsidies and fee assistance to patrons of limited
economic means in order to improve their access to the Talisman Centre. Subsequent to the year end, the endowment
was funded with a grant of $1,249,900 from an anonymous donor. The Society and the anonymous donor have
agreed to increase the endowment fund to $3,000,000 by the Society’s commitment to contribute at least 15% of its
annual excess of revenues over expenses before internal allocations to restricted accounts and the anonymous donor’s
commitment to match the additional funds contributed by the Society.

24 Talisman Centre Annual Report 04


Talisman Centre Annual Report 04 
Lifetime Members
Olympic, Paralympic & World Championship Medallists
Andrew Haley Karen Larsen
Blythe Hartley Kelly Kryczka
Broooke Zimmerman Kendra Ohama
Carolyn Waldo Kristin Zernicke
Cora Campbell Lori Radke
Curtis Myden Mark Tewksbury
Erin Chan Michelle Cameron Coulter
Janis Pardy Michelle Stilwell
Joanne Kelly Reidun Tatham
Jessica Sloan Sharon Boyreko
Karen Clark LePoole Tom Ponting
Karen Fonteyne

Past Presidents
Arlene McGinn, 1985-1986 Giles Parker, 1990-1991
Ben Meulenbeld, 1996-1997 Jim Dale, 1992-1993
Bill Eshom, 1993-1994 John Townley, 2002-2003
Bob Bratton, 1983-1984 Ken Fowler, 2000-2001
Chris Hampshire, 1994-1995 Ken Johnston, 1988-1989
David Ardell, 1986-1987 Lorna Read, 1991-1992
David Burgess, 1999-2000 Michael Welch, 1987-1988
David Madsen, 1995-1996 Peter McKenzie, 1997-1998
Dennis Harley, 1984-1985 Ron Desrochers, 1998-1999
Don Buchignani, 1989-1990 Wayne Arvidson, 2001-2002

Staff and Volunteers


Bill Porter, Long-time Volunteer
Brenda Clarke, General Manager, 1984-1990
Eldon Godfrey, 2002 Builder of LPSS
Eric Rieger, 1983-1992 (Parks & Recreation)
Peter VanderPyl, General Manager, 1990-1993
Rick Grafton, 2001-2004 Building Healthier Futures Fundraising Committee
Sue Scott, Staff Member, 1983-2002

 Talisman Centre Annual Report 04

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