Michael R.

Lane
10032 S. W. Trapper Terrace, Beaverton, OR 97008
(541) 326-8435 * (503) 747-0244 * mlee8e7a@westpost.net
Business Summary
Results-oriented professional seeks a position with a progressive organization t
hat will utilize a successful career to meet/exceed company goals. Capabilities
are in customer service/account management, training, purchasing/marketing/sale
s and project management.
Business Experience
Apex Trading Company, LLC.: Beaverton, OR 2010. Marketing and Customer S
ervice Representative.
* Cleaned up 3,000+ customer base.
* Took incoming calls, emails, faxed orders/memos. Entered orders into database
.
* Wrote email marketing blasts.
FTD.com: Medford, OR 2009 Valentines season. Harry & David's: Medford, OR seas
onal worker 2008-09, 2006, Call Center Customer service and order entry:
* Accepted incoming calls from customers.
* Determined requirements and entered orders, offered suggestions for sales and
alternative items. Resolved customer issues, and explained product options. Exc
ept for telephone contact, all other work done via computer entry. Maintained f
iles.
BRAMMO Motorsports, LLC: Ashland, OR 2007 - 2008, Project Coordinator / Buyer:
* Worked with research and development team for development of a pre-production
item to and through production costing program, including in-house and sourced i
tems.
* Researched compliance and shipping requirements for vehicle with Federal, Stat
e, Commercial and European Union organizations.
* Organized parts list (of a pre-production all-electric motorcycle) into bill o
f materials from Solid Works, .pdf, and CAD, for QAD system. Responsible for fi
ling.
* Produced cost estimating of vehicle. Researched for and negotiated with vendo
rs for materials. Explained concept of vehicle and technical requirements. Red
uced purchase cost(s) more than 48%.
ERICKSON Air-Crane, Inc.: Central Point, OR 2006 - 2007 Production Scheduler:
* Researched / Analyzed departments requirement (s). Researched alternative sol
utions for product availability. Worked with helicopter power plant compressor
assembly dept., free turbine dept., fuel control dept., electrical, and avionics
systems dept. of Sikorsky CH64 helicopter. Analyzed each situation and made de
cisions for replacement, repair, overhaul, and buy items to keep departments wor
king and on time and helicopters flying. Responsible for filing.
* Resolved problems.
B & L Marketing, Inc. dba B & L Telecom Products: Medford, OR 1998 - 2005, Entre
preneur / Senior Buyer:
* Value added buyer / reseller / government contractor / stocking distributor of
fiber optic / premise installation materials to multiple system operators (cabl
e, TV, satellite) government (federal, state, county, city) and educational faci
lities.
* Travelled to customer and vendor sites to explain product features / benefits,
and answer objections from engineering and purchasing. This resulted in more or
ders and a 20% cost reduction, and offered product improvement to customer. Adm
inistered all phases of operating a small business including shipping / receivin
g within CONUS and other countries.
* Researched for / received and prepared bids for submittal; ensured that all bi
d documentation was in compliance with customer requirements and company standar
ds; ordered bid bonds and certificates of insurance; verified subcontractor elig
ibility for minority status; completed contract and insurance reviews and job ma
trixes; read and interpreted large contract documents; interacted and gathered i
nformation from personnel at all levels in order to prepare accurate reports; as
sisting other administrative personnel as necessary. I have straightened out te
chnical contracts & specifications (win-win).
* Won awards via federal, and city solicitations from another vendor's supposed
"SOLE SOURCE" items.
* Wrote and sold business plans. Awarded several DoD TELECOMMUNICATIONS CONTRA
CTS.
Qintar Inc.: Ashland, OR 1994 - 1998, Director of Sales and Marketing:
* First sales/marketing/purchasing presence for small importer of fiber optic/pr
emise installation products into Telecommunications companies; cable television,
telephone, and satellite system operators. Trained engineers, technicians, and
purchasing on operation and benefits of products. Responsible for filing.
* Researched, sourced/managed vendors for projects. Spoke to medium and large a
udiences.
* Made cold calls to customers and vendors. Developed good business relationshi
ps with both. Trained distributors. Forecasted.
* Replaced several incumbent vendors at telecommunication systems.
Applied Laser Systems, Inc.: Grants Pass, OR 1992-1994, Director of Sales and Ma
rketing
* Managed sales / marketing / training / supervision of five people. Responsib
le for all filing.
* Managed turnaround of laser diode manufacturer increasing sales 28% in one yea
r.
* Spoke to medium and large audiences. Managed five people. Made cold calls an
d assisted sales personnel with customer calls.
* Planned/managed trade show exhibit. Resulted in 500% increase in sales from $
80,000 -- $400,000, while reducing company trade show cost from $60,000 to $25,0
00.
SEMETEX CORPORATION. Torrance, CA 1985 - 1992, Vice-President, Optical Technolo
gies (Promoted to position)
* Conceived / wrote / implemented complete business plan for the introduction of
the industry's first Electro-Optical computer based Vision Inspection System.
Researched market for customers and made cold calls and emails. Trained techn
ologists on the benefits of our technology. Researched for solicitations and ve
ndors. Responsible for all filing. Receiving and preparing bids for submittal;
ensuring that all bid documentation is in compliance with customer requirements
and company standards; ordering bid bonds and certificates of insurance; verify
ing subcontractor eligibility for minority status; completing contract and insur
ance reviews and job matrixes; reading and interpreting large contract documents
; interacting and gathering information from personnel at all levels in order to
prepare accurate reports; assisting other administrative personnel as necessary
. I have straightened out technical contracts & specifications (win-win).
* Acquired supplies and services to meet the purchase needs of customers. Analy
zed items purchased and processed the associated paperwork necessary for transac
tions. Negotiated with suppliers and evaluated vendor responsibility. Selected
methods for confirmation or placements of orders, such as purchase orders, and
blanket purchase agreements.
* Awarded two Department of Defense (Small Business Innovative Research - S.B.I.
R.) contracts. Then awarded phase two and phase three contracts. Continued to
commercial / industrial manufacturer's contracts (Hershey Chocolate, Ogihara Inc
., etc. Awarded several DoD contracts. Managed three people.
Sales Manager, Semetex Corporation. (See above)
* Developed / implemented product marketing / sales strategies to move company f
rom research & development to a system manufacturer. Cultivated alliances with
major Department of Defense contractors, Military research facilities, and unive
rsities. Invited speaker at Lockheed, Babson College, Army Research Labs, Federa
l Bureau of Investigation.
* Planned/managed trade show exhibits at specially selected events. Made exhibi
t "eye catching" for customers.
Education / Certification (s)
* University of Irving: Bs. Physics.
* Certificate, Senior Professional Sourcing Manager (SPSM), Next Level, Inc.
* Certificate in Optical Technology Applications - Engineering Technology Instit
ute.
* Certificate, Avionics Technician -- "A" course [equivalent to eighteen (18) mo
nth civilian course in Aviation Electronics]. And various platform support cert
ificates.
* Certificate, Negotiation Success. A Karass Course
Military: United States Marine Corps. - Aviation Electrician. Four years. Ho
norable Discharge.
Project List:
1) ENERTIA-All Electric Motorcycle.
2) Electro-Optical Fault Detection System.
3) Vacuum Fluorescent Intelligent Display.
4) A.C. Inverter Drive System.
5) Programmable Logic Controller (PLC) Relay System.
Community Service
1) Co-founder, Rogue Valley Cup Soccer Tournament.
2) Co-founder, Medford Snowboard Education Foundation.
3) Volunteer, Veteran's Domiciliary - "STAND DOWN".
4) Volunteer, S.M.A.R.T. Reader.
5) Volunteer, Director/Coordinator Soccer League.
6) Volunteer, Soccer Coach, U-6 through High School Varsity.
7) Volunteer, Chaperone Medford Snowboard Foundation.
8) Volunteer, Boys Little League Coach.
9) Volunteer, Girls Softball Coach.
10) Volunteer, "Timer" for High School Varsity Swim Meets.
11) Volunteer, "Toys for Tots."
12.) Volunteer, Veteran's Administration, Portland, OR - Ledger Department.