CATHY MATTESON 190 Cloverdale Road * Rochester, NY 14616 * 585-865-8973

cathy.matteson24@yahoo.com
MEDICAL OFFICE ASSISTANT
- Medical Terminology
- Coding ICD-9,CPT, HCPCS
- Billing (outpatient, inpatient)
- Flowcast, Allscript - QuickBooks Pro 2008
- Microsoft Office 2007
- Insurance Plans
- HIPAA Knowledge - Bookkeeping & Filing
- Personable Clinical Skills
- Keyboarding Skills (40 WPM)
- Telephone Techniques
Professional Experience
Rochester General Hospital, DOSA UNIT (150 Hour Internship) Unit Secretary Assis
tant Volunteer 2010
* Greeted patients, set up packets, assisted unit secretaries where needed, answ
ered phones.
OfficeTeam, Rochester, NY Administrative Assistant 2008 - 2009
* Typed documents and properly closed out files; greeted patients and co-workers
with a pleasant demeanor; answered multi-phone lines - promptly and professiona
lly
Advanced Home Care, Nampa, ID Medical Assistant 2005 - 2007
* Assisted clients with medicine, hygiene and nutritional needs, transportation
to appointments; followed care plans and confidentiality rules; communicated wit
h family members about client's needs
Sunshine Cleaning Service, Nampa, ID Business Owner/Operator 2001 - 2007
* Operated small, successful cleaning service; gathered/retained clients; cleane
d houses/businesses; maintained inventory and account payables/receivables; and
resolved customer issues/conflicts
MultiCare Home Health, Nampa, ID Medical Assistant 2000 - 2001
* Worked with children with Cerebral Palsy; taught self-help skills; transported
children to physical therapy appointments; taught confidence - encouraged growt
h; maintained detailed progress notes
Summary of Qualifications
* Confidentiality - The capability to protect the security of records to ensure
confidentiality is maintained
* Critical Thinking - Using reasoning to identify an alternative solutions or ap
proaches to problem
* Selective Attention - The ability to concentrate on a task without being distr
acted
* Oral and written Comprehension - The ability to listen to and read information
effortlessly
* Performing Administrative Activities - Administrative tasks such as maintainin
g information files & paperwork
Education
Center for Workforce Development Certificate - Medical Office Professional - Lev
el 2 (600 hours) August 2010
Monroe 2-Orleans BOCES, Rochester, NY (150 hours Internship Rochester General Ho
spital in the DOSA Unit)
Ed2go Online Training Certificate - Medical Coding 2009
Nampa High School, Nampa, ID Diploma