Mary C Franklyn Phone: (h)954-

391-7023
2765 SW 83rd Avenue (c)917-881-4762 Miramar, florida 33025
Email: mff56326@westpost.net

To Prospective Employers
Dear Sir/Madame
I have provided my resume below to provide a summary of my qualifications and ba
ckground for your review.
Throughout my career, I have maintained the highest performance standards within
a diverse range of administrative functions, which is clearly illustrated by my
past successes. In my last position as a Human Resource Assistant, I also strea
mlined operations and reduced costs by consolidating operations and negotiating
competitive rates with service and product providers. Additionally, while servin
g as Assistant Manager for Modell's Sporting Goods, I facilitated the implementa
tion of many promotion strategies that significantly increased both the company'
s profile and profits.
Further qualifications I offer include the following:
* Successful track record supporting the efforts of executive-level staff, inclu
ding General Manager and senior company officials.
* Strong background in all aspects of office management, from scheduling meeting
s to overseeing budget and accounting functions.
* Demonstrated capacity to develop and maintain comprehensive administrative pro
cesses that improve the efficiency of day-to-day operations.
Currently, I am seeking an association with a company that can benefit from my e
xpertise as a Human Resource Assistant with excellent organizational and communi
cation skills, an outstanding work ethic, and the ability to work equally well i
n both team-oriented and self-directed environments.
I hold a Bachelor's Degree in Business Management and an Associate Degree in App
lied Science, Marketing Management and Sales, and at this present time, I am eag
erly seeking employment in any available position that can allow me to utilize m
y past job experience and academic background. I have enclosed my resume to prov
ide a summary of my qualifications and background for your review.
I would welcome an opportunity to meet with you to discuss my qualifications and
candidacy in further detail. Thank you for your time and consideration.
Yours Truly,

Mary Franklyn

Enclosure

Objective
To obtain a position in a well established organization that will enable me to u
tilize my strong organizational, analytical, human resource and customer service
skills.
Professional Experience

May 2006 - July 2008 Modell's Sporting Goods N

ew York, NY
* Human Resource Assistant
* Helped to build organizational effectiveness and capability through world clas
s change leadership practices and employee relation strategies, which enabled th
e company to attain its business objectives and build employee commitment.
* Provided coaching and guidance, which also included conflict resolution.
* Maintained I-9s and W-4s.
* Ensured employee benefit paperwork were completed and filed.
* Conducted New Hire Orientation.
* Lead and insured that diversity initiatives were realized.
* Ensured full compliance of HR initiatives (staffing, people processes, compens
ation, employee relations and organizational development) to drive growth initia
tives.
* Ensured Company and Human Resource policies and procedures were executed with
excellence.
* Drove recruitment, selection and succession planning strategies by creating a
pipeline of talent.

December 2001 - May 2006

New York, NY
* Assistant Manager
* Trained, coached, orientated and developed associates in order to increase sal
es.
* Established a mentoring relationship with department managers.
* Worked with department managers to ensure completion of learning and performan
ce checklists, videos and quizzes.
* Managed and supervised approximately 40 workers.
* Supervised budgeting and payroll processing.
* Monitored the competition and continuously developed strategies which focused
on gaining the competitive advantage.
* Delegated responsibilities and worked with associates on all store projects.
* Utilized all reports to drive and promote business success.
* Adhered to all company merchandising standards.
* Implemented all policies and progressive disciplinary procedures.
* Created incentive programs.

April 1996- December 2001

New York, NY
* Receiving Supervisor
* Responsible for the daily management of in-store activities.
* Responsible for reorders and weekly inventory reports.
* Analyzed and resolved various inventory discrepancies.
* Inspected/returned damaged merchandise to warehouse or vendors.
* Handled merchandise returns to vendors via UPS/RPS.
* Accurately entered store transfers into store database.
* Assisted store accountant with accounts payable.
* Educated potential clients/customers about the company and its products in ord
er to promote sales
* Conducted research, gathered, maintained and analyzed market/sales data.
* Developed and implemented sale strategies to achieve set targets.

March 1992 - April 1996

New York, NY
* Store Associate
* Greeted and approached customers promptly to determine type and quality of mer
chandise desired.
* Displayed merchandise and suggested selections that met customer needs, and em
phasized the merchandise selling points and provided product knowledge.
* Maintained product knowledge and awareness by attending seminars and training
classes and by reading product literature.
* Processed transactions on Point of Sale terminals following the prescribed pro
cedures.
* Participated in the creation of promotional programs.

Education
* Undergraduate Degree
The City University of New York Cuny Baccalaureate Program
Bachelor of Science Degree in Business Management and International
Marketing (Double Major) Graduated: June 2006
* Associate Degree
New York City Technical College Brooklyn, NY
Associate Degree in Applied Science, Marketing Management and Sales Graduated
: March 2005
Awards
* Dean's List 2006

Professional Affiliation
* Member of the Society for Human Resource Management (SHRM)
* Alumni of New York City Technical College

Specialized Skills and Knowledge

* Completed the SHRM program in January 2008.
* Considerable experience and proficiency in the use of Microsoft suite includin
g: Word, Excel, Access and Power Point.
* Possess strong leadership skills, strategic thinker, team builder and able to
deal with new issues without precedents and make effective recommendations quick
ly.
* Able to develop relationships with a diversified group of people.
* Excellent communication and interpersonal skills, strong client/customer servi
ce skills.
* Excellent time management and organizational skills, detail oriented.
* English - Excellent
* Other language : Spanish (Level - Intermediate)
References

Available upon request