BRITTNEY GONCALVES

bgf712c0@westpost.net
35 Murphy's Lane
Shelton, CT 06484
(203) 545-2494 ________________________________________________________________
EDUCATION:
Fairfield University Fairfield, CT
Bachelor of Science May 2009
Major: Biology / Pre-Med Minor: Art History
GPA: 3.2 overall
Honors: Deans List (Spring 2008)
Australian Catholic University Brisbane, Australia
Study Abroad Spring 2008
WORK EXPERIENCE:
Optimus Health Care Inc. Stamford, CT
Medical Records Clerk/Assistant Aug 2009-Present
* Optimus Health Care, formerly Bridgeport Community Health Center, Inc., is the
largest provider of primary health care services in Southwestern CT. With 12 se
rvice delivery sites located in the Cities of Bridgeport, Stamford, and Stratfor
d.
* Performs health data management services for federally qualified health care f
acility, providing primary care services throughout various satellites
* Responsible for expediting to medical records requests from patients, hospital
s, state and federal agencies; adherence to all confidentiality and release of i
nformation protocols
* Coordinates record management and attendant of all medical reports/information
into electronic medical record system
* Works closely and interacts with patients in regard to obtain medical records,
distributes patient satisfaction surveys daily to gain insight on their view of
the services we provide, persuades patients if not satisfied with their care no
t to transfer out; speaks with health care professionals and administration abou
t different options to reconsider their decision
* Responsible to supervise and train new staff personnel
Proctor & Gamble Prestige Products Trumbull, CT
Retail Sales Specialist Sept 2008-Present
* Works as a member on the P&G Prestige Products sales team representing Dolce &
Gabbana, Gucci, Burberry, Lacoste, and Hugo Boss men's and women's fragrances a
t Macy's Department Stores
* Main responsibility is closing the sale by approaching the public, speaking cl
early and being able to explain the contents of the product in detail and descri
bing an image or feeling of the fragrance that the customer can identify with
* Uses excellent communication skills to persuade the customer to purchase the p
roduct
Australian Clinical Research Organization Brisbane, Australia
Assistant/Intern Feb 2008-June2008
* Assisted nurses and doctors in the largest clinical study conducted in Austral
ia dealing with CSL Limited's Influenza Virus Vaccine by recruiting and evaluati
ng adults between ages 18 to 65 to distinguish if participants met the criteria
and protocol to partake in the clinical study by asking questions regarding thei
r physical/medical history and recorded/inserted data in proper patient charts
* Prepared files, charts and maintained records of newly admitted patients into
the study
* Observed the administrative process of this clinical study
ADDITIONAL INFORMATON:
Speaks and understands Portuguese and Spanish
Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint