TATIANA A.

BESSON
132 Parker St., # H5
Acton, MA 01720
978-266-0164 - h. 508-243-2261 - c. best4u@gmx.us

http://www.linkedin.com/in/tatianabesson

Summary of qualifications:

* Extensive experience in arranging corporate travel using SABRE reservation

system and on-line booking tools, including all aspects of services: air and tra
in, hotel reservations, car rentals, limo/sedan transportation, processing excha
nges, refunds etc.
* Provided services to all employees, including the Company's Senior Manageme
nt.
* Supervised Quality Control and ticketing for the travel office.
* Provided training on SABRE system, Company travel policies and procedures a
nd preferred vendors' familiarization for new employees.
* Submitted weekly electronic Airlines Reporting Corporation report on behalf
of the Company.
* Conducted year round training on new SABRE applications.
* Provided travel arrangements for business meetings and conferences attendee
s.
* Work well in a team environment and also as an independent contributor unde
r minimal supervision.
* Fluent in Russian.
* Well organized, attentive to details, resourceful and reliable.
* Average personal annual sale over $2,000,000.

Employment History:

Fresenius Medical Care Travel Office, Lead Travel agent.

September 1998 - February 2010 (Full time - 40 h/week or more.)
920 Winter St., Waltham, MA 02541.
Domestic and International business travel related reservations for the Company
employees based on regular and negotiated rates with US and foreign vendors. Air
, hotels, car rentals, rail, transfers, visa support.

Conferences Intl., Travel Agent.

March - September 1998 (Full time - 40 h/week)
430 Lexington St., Newton, MA 02466
Incentive travel programs for European conference and congresses participants. A
ir, hotel car reservations, side trips etc.

INFO Travel, Inc., Travel Agent, Tour Organizer.

June 1995 - March 1998 (Full time - 40 h/week)
387 Harvard St., Brookline, MA 02146
Specializing in leisure and business travel across the USA and abroad, especiall
y to Russia and Eastern Europe. Organizing educational tours to St. Petersburg a
nd Moscow, Russia (flights, accommodations, visas, transfers, excursions etc.)
(1997 - 1998 - Senior agent position.)
Education:
B.A. in Education, A.I. Hertzen St. Petersburg State Teacher's Training College
.
Specialization: Russian Literature and Liberal Arts.

Specialized Training:
ARC Specialist Training Course. ARC Headquarters, Washington, DC.
SABRE Certification Training. SABRE Headquarters, Fort Worth, TX.