KIMBERLY R.

MIEDZIUS
315 Lark Drive 302-266-7359 (Residence)
Newark, DE 19713 302-419-4998 (Mobile)
kmfce9ca@westpost.net
PROFESSIONAL EXPERIENCE
JPMORGAN CHASE ? Wilmington, Delaware
Marketing Manager Vice President, Benefit and Fee Services Marketing, 1998-Curre
nt
Manage multiple third party relationships within a Product and Benefits Center o
f Excellence business unit.
? Manage new business development pricing strategies, contract and benefit admin
istration across business units.
? Oversee administration of $8.77MM expense budget.
? Manage direct vendor relationships with MasterCard and Visa in development of
new product strategies, inclusive of branded customer experiences segmented at t
he product level.
? Develop and execute fee-based product cross sell strategies across company aff
iliates.

CHASE CARD SERVICES ? Wilmington, Delaware

Assistant Vice President, Relationship Management, 2000-2004
Manage relationship with strategic large partner (outstandings >$500M) within Mi
litary marketing segment.
? Acted as end-to-end liaison with the partner
? Managed strategies surrounding acquisitions, portfolio management and P & L ma
nagement.
? Coordinated on-site marketing strategies for over 100 partner locations.
? Developed and implemented growth plans for key partner programs through variou
s marketing channels.
? Successfully worked with Credit and Risk Policy teams to create strategies uni
que to the partner?s customer demographics.

Banking Officer, Priority Services Center ? Credit Services/Credit Policy, 1999

? 2000
Managed credit lending and call center serving 900 military, financial instituti
on and investment clients
? Managed staff of thirteen analysts.
? Implemented and executed problem resolution strategies across multiple lines o
f business in a fast-paced, demanding environment.
? Worked closely with marketing partnership account management to communicate an
d accurately execute partner requests.
? Managed VIP process.

Banking Officer, Program Control Analyst- Credit Services/Credit Policy, 1998-19

99
? Interfaced with various levels of key Account Marketing managers to execute an
d integrate strategic business objectives across operational business lines.
? Developed and executed software-testing plan in accordance with policy benchma
rk.
? Successfully worked with team in development and execution of new Marketing pa
rtnership launches.

FLEET BANK ? Newark, Delaware

Credit Operations Analyst II, Credit Policy/Operations Department, 1996-1998
? Business analyst role focused on development and execution of marketing and cr
edit strategies.
? Designed and executed test scenarios for in-house application processing softw
are database.
? Served as company liaison for outside vendor negotiations.
? Performed operational issue resolution through cross-department interaction.

ADVANTA NATIONAL BANK ? Newark, Delaware

Credit Lending Supervisor, Credit Policy Department, 1995-1996
? Hired and managed diverse staff of 60 full-time analysts, temporary analysts a
nd clerical support associates in fast-paced environment.
? Initiated and implemented cost-saving processing efficiencies resulting in red
uced personnel costs.
? Created peer team approach in efforts to devise and execute tiered incentive p
lan.
? Managed and administered Compliance Regulation B policies for judgmental Credi
t unit, interfacing directly with corporate legal attorneys.
? Created, drafted and published first time formal Policy and Procedures guideli
nes.
Quality Assurance Analyst, Credit Policy Department, 1994-1995
? Applied standard statistical modeling towards credit lending decision sampling
randomly selected.
? Reviewed judgmental and systemic lending decisions in accordance with risk ave
rsion strategies.
? Developed and implemented Access database in accordance with senior management
requirements.
Senior Credit Analyst, Credit Policy Department, 1992-1994
? Reviewed and approved credit limit recommendations for gold consumer cards.
? Worked closely with the three major credit bureau agency contacts in efforts t
o deliver effective training programs for newly hired employees.

EDUCATION
GOLDEY BEACOM COLLEGE, Wilmington, DE
B.S./A.S. Business Management
Named to ?Who?s Who Among American Colleges and Universities?
WIDENER UNIVERSITY, Wilmington, DE
Paralegal Program
Certificate earned with Honors Designation
AWARDS
Bank One We Care Award Winner ? Awarded Twice