WINTHROP, MA 02152 PHONE: +1 (617) 539-3801 E-MAIL: mmfd40fa@westpost.net PROFILE Entrepreneurial leader, Harvard MBA, Annapolis graduate, and executive-level (Di rector/VP) manager with over twenty years of international leadership experience in general management, operations, strategy, business development, and supply c hain management, serving in senior corporate and consulting positions. Results-driven, action-oriented and hands-on business leader passionate about bu ilding, improving, transforming, regenerating, and strengthening high performanc e organizations. Proven leader with track record of developing high performance strategies, syste ms, standards, and structures, and implementing effective practices, policies, a nd procedures that increase revenues and lower costs. ================================================================================ ============================== GENERAL MANAGEMENT * STRATEGY * OPERATIONS * SUPPLY CHAIN MANAGEMENT * BUSINESS DEVELOPMENT ================================================================================ ============================== PROFESSIONAL BACKGROUND HERREN ASSOCIATES, Washington, DC 2009 - Present Herren Associates is a Washington, DC, professional services firm that provides management consulting and systems engineering consulting services to the US fede ral government Principal Provides consulting support and advisory services to US government departments, in the development and implementation of Business Process Improvement initiative s that leverage organizational best practices and operational synergies, with th e goal of achieving better aligned and integrated service processes. * Served as a member of a Herren team providing strategic transformation advisor y services to the Navy's Surface Ship Readiness Initiative (SSRI) in development of the global surface ship maintenance system * Provided Lean Six Sigma deployment strategic advisory services to US Army Inst allation Management Command (IMCOM), leading a team of four consultants to drive operational efficiencies in over 50 garrisons in the US, Europe, and Asia-Pacif ic region ACCENTURE MANAGEMENT CONSULTING (PUBLIC SERVICE), Arlington, VA 2006 - 2 009 Accenture Management Consulting is an internationally recognized authority in th e development and deployment of operational transformation strategies in industr y and government. P&IP Practice was the former George Group LLP. Director, Process & Innovation Performance (P&IP) Practice Advises clients on the design and deployment of organizational transformation in itiatives and operational excellence strategies. Provides day-to-day management direction and leadership for client delivery activities; coordinates and directs assigned consultants and provides direct consulting support and expertise to cl ients, including the resolution of task order issues, quality control of deliver ables, and the presentation of task order findings and results to client managem ent. Planned, scheduled, and implemented program management activities, includin g training executives and other command leaders, and staffing and organizing tea ms to execute strategic projects * Co-led operational transformation activities that resulted in successful ramp- up of highest priority Dept of Defense acquisition program - raising production of MRAP armored vehicles from 15 per week to 50 per day...effort won the Joint L ogistics Team of the Year Award for 2007 * Facilitated the standing up of Lean Six Sigma deployment organizations at US A rmy Space and Missile Defense Command (Huntsville), Special Operations Command ( Fort Bragg), and US Military Academy at West Point * Conducted business development and client capture activities in Dept. of Justi ce, Dept. of Homeland Security, Dept. of the Navy AMERICAN POWER CONVERSION, West Kingston, RI 2005 - 2006 American Power Conversion (APC), now owned by Schneider Electric, is a $1.8B pro vider of end-to-end network-critical physical infrastructure for computers and c orporate data centers - cooling systems, power conditioning systems, and control s Director of Worldwide Business Transformation Corporate thought leader and senior "Lean Change Evangelist" responsible for dev eloping and deploying APC's Business Process Design methodology, building the Ce nter of Excellence for Business Process Improvement, and working with business u nit leaders to transform key business processes into Lean, high performance, and customer-centric processes. * Built core corporate team tasked with creating value stream maps, evaluating p rocess "as is" states, and identifying opportunities to increase the efficiency, effectiveness and business impact of redesigned critical business processes. * Created process design methodology, including guidelines, templates, tools, an d scorecards, and developed change management plan for new process roll-out. * Built expertise in knowledge and application of business process engineering, process improvement and change management tools, and developed training program to educate company executives in Lean processes based on Toyota Production Syste m (TPS) principles. * Led team to develop Sarbanes-Oxley management and audit process to identify ri sks and controls inherent in company processes, evaluating them and identifying control deficiencies/opportunities for improvement; to evaluate control effectiv eness through transaction testing; and to perform substantive audit procedures. THERMO ELECTRON CORPORATION, Waltham, MA 2003 - 2005 Thermo Electron (now going to market as Thermo Fisher Scientific) is a $6B+ manu facturer of advanced instruments and detection/monitoring/control systems for th e Life Sciences, medical, scientific, and manufacturing industries. Director of Global Operational Excellence Senior level operations management position reporting directly to the company's Vice President of Global Operations and providing leadership to drive the corpor ate Operational Excellence (OE) initiatives across Global Operations in over 30 factories in North America and Europe, with a particular focus around Lean and S ix Sigma activities. Provided training and program management leadership, and co ordinated the planning, staffing, and conduct of consistent Practical Process Im provement initiatives throughout the company worldwide in the areas of sourcing and supply chain management, manufacturing, transportation/logistics, and new pr oduct development. Served as key member of company's Operational Excellence and Manufacturing Councils. * Achieved $18M in company-wide cost savings in 2004 by leading and managing a t eam of 35 operations professionals in the global improvement of product developm ent, production, quality, and delivery of the Company's products and services ut ilizing Six Sigma techniques. * Directed the preparation of short-term and long-range plans in concert with th e company's strategic goals. Coordinated and drove Operational excellence effor t across Global Operations: standardization of approach, and of operating mechan isms (e.g., lean metrics, project tracking mechanisms, service methodology, proj ect prioritization and resource allocation models). The objective was to drive a high level of visibility, accountability, and profitability around OE initiativ es, and Lean Six Sigma-driven projects in particular. * Worked closely with the VP of Global Operations to drive a cultural transforma tion to increase performance, accountability and overall sense of urgency. Key e nabler in realizing the "operational excellence" vision (creating a culture "obs essed" with customer service and continuous improvement) * Continuously improved processes to reduce cycle times, enhance deliverable qua lity, and establish world-class, benchmarked team and product performance. * Defined appropriate organization and functional requirements that facilitate s uccessful, integrated product design, cost, quality * Learned, harnessed, and implemented the "best practices" of the organization, and developed an enhanced culture built on an intense understanding of success t hrough operating excellence. Key facilitator of best practice sharing AMERICAN SUPERCONDUCTOR CORPORATION, Westborough, MA 1999 - 2002 American Superconductor is the world's leading developer of superconducting elec trical power products. Vice President & General Manager - Electric Motors and Generators Business Unit Corporate executive with P&L ownership over the design, development, and manufac turing of a product line of capital equipment (advanced, high performance electr ic motors and generators) for industrial and marine propulsion applications base d on high temperature superconducting (HTS) technologies. Managed $16M annual bu dget and all key business activities, including strategic planning, business dev elopment, marketing management, sales development, manufacturing and testing, qu ality systems, human resources, budgeting, and financial planning. * Created, grew, and led world's first business organization dedicated to commer cializing superconducting (HTS) rotating machines (industrial/marine propulsion motors and electrical generators) * Secured government (Dept. of the Navy) development contracts worth $11.2 M in two years * Developed strategy and initiated proposal development activity that resulted i n follow-on multi-year $70 M contract * Member of 2001 Naval Research Advisory Council (NRAC) providing technology po licy advice to Asst. Secretary of the Navy * Established first-of-kind facility in the world dedicated to the design, devel opment, prototyping, and low-scale manufacturing of superconducting motors and g enerators * Generated go-to-market strategy for revolutionary new industrial products * Led engineering development effort that delivered world's most powerful superc onducting (HTS) commercial/industrial motor PRICEWATERHOUSECOOPERS CONSULTING, LLP, Boston, MA 1995 - 1999 PricewaterhouseCoopers was one of the top global professional services firms. Ac quired by IBM Global Services. Principal Consultant - High Technology, Manufacturing/Industrial, and Supply Cha in Management Practices Senior member of consulting organizations that provided Operations Strategy, New Product Development, Supply Chain Management, Lean Six Sigma, and Integrated Pr ocess Reengineering consulting services to the semiconductor, computer, medical device, aerospace, electronics, factory automation, telecommunications, transpor tation, precision machinery, and consumer products industries. Worked with clien ts to develop World Class operations and lean manufacturing strategies, and esta blish cutting edge product-process development programs: * Developed international, integrated Supply Chain redesign for world's foremost manufacturer of electrical power generating equipment to aviation and space ind ustries (cycle time reduction of 65%, inventory reduction of $15M) * Designed and implemented multi-plant operations, manufacturing, and order fulf illment process improvement programs for a maker of die sets for the automotive industry (cycle time reduction of 85%, inventory reduction of $6M) * Created and implemented demand-flow manufacturing system for prominent semicon ductor maker (cycle time reduction of 33%) * Created setup time reduction and advanced inventory management programs for ma nufacturer of precision gearheads for automation and motion control industries ( cycle time reduction of 50%, inventory reduction of $3M) UNITED STATES NAVY 1982 - 1993 Commissioned Officer Surface Warfare Officer and Engineering Officer in the US Navy's Nuclear Propuls ion Program. Managed the daily operations of a Nuclear Engineering Department, a nd served as principal technical advisor to Chief Engineer and Commanding Office r: * Directed 285 officers and enlisted technicians in the $200M complex engineerin g overhaul of two reactor plants and associated propulsion systems on nuclear-po wered guided missile cruiser * Awarded NAVY COMMENDATION MEDAL for exceptional leadership and managerial acum en as Project Manager for the successful refueling of twin reactor cores Served as Associate Professor of Strategy and Policy, and US Navy Liaison Office r at the German Naval College: * Awarded CROSS OF HONOR OF THE GERMAN ARMED FORCES for outstanding performance and dedication to duties * Earned US Navy subspecialty designation (Foreign Area Officer) as an expert in Western European politics and economics EDUCATION HARVARD BUSINESS SCHOOL, Boston, MA 1995 M.B.A. with concentrations in Operations Strategy and Operations Management UNITED STATES NAVAL ACADEMY, Annapolis, MD 1982 B.Sc., National Security Affairs with High Honors (top 10% of Class) * Selected as one of 36 top leaders from a student body of over 4,500 * Named to National Dean's List and "Who's Who in American Universities and Coll eges" MEMBERSHIPS APICS - American Production and Inventory Control Society AME - Association for Manufacturing Excellence SCPD - Society of Concurrent Product Development ASQ - American Society for Quality