Proactive, competent, and highly motivated professional with broad-based success
ful career in sales, marketing, and business development operations, complemente d with extensive skills to establish professional relationships with diverse cus tomer base, maximize opportunities, and present professional sales image. Consis tently strive to optimize sales operations, reduce costs, and improve service qu ality while strengthening bottom-line profitability. Business professional who g oes "above and beyond" job description, complemented with track record of maximi zing revenue through market research strategies and innovative techniques. Ackno wledged as "road warrior" with the drive and determination to succeed in highly challenging environments, while achieving strong, sustainable revenue and profit growth. Strong work ethic and passion for sales. Uncompromised commitment to de livering management and customer service excellence balanced by the highest degr ee of integrity in all relationships and transactions. CORE COMPETENCIES
* Business Management and Operations
* Territory and Key Account Management * Sales Forecast and Presentation * Excellent Customer Service and Relations * Marketing Strategies and Promotions * Product Knowledge and Implementation * Staff Motivation and Team Development * Persuasion, Negotiation, and Closing Expertise * Strategic Planning and Problem Resolution * Superior Interpersonal and Presentation Skills PROFESSIONAL EXPERIENCE
Outside Sales Representative
Jim Waters Corporation, Danbury, CT 2010 Led and successfully handled daily sales activities with both new and existing c ustomers; provided follow up support to address product question and concerns; s ettled objections. Performed sales forecasting and strategic planning to ensure the sale and profitability of products while analyzing business developments and monitoring market trends. Regularly interacted with clients to provide informat ion needed to meet deadlines and specifications. Notable Accomplishments: * Developed and implemented product marketing strategies, including advertising campaigns and sales promotions. * Successfully promoted and sold exterior building products exclusively to licen sed contractors. Territory Manager C&S Distributors, South Windsor, CT 2004-2008 Displayed unsurpassed leadership and guidance resulting in effective sales manag ement functions in a territory spanning parts of Connecticut, Massachusetts, and Lower State New York, both to sustain total satisfaction with new and existing clients. Thoroughly managed and analyzed client needs, and recommended cost-effe ctive ways to resolve problems. Initiated and successfully conceptualized pricin g structures, negotiated contracts and terms, and supervised the overall sales c ycle that significantly improved the timeliness and efficiency of business opera tions. Proactively visited sites to maintain superior customer relations with cl ients to boost referrals and establish trust with prospects and new clients all throughout multiple industries. Assumed full responsibility for the daily/weekly /and monthly reporting; informed managers on daily activities, including status and progress of sales plans and goals. Notable Accomplishments: * Built and cultivated long-term quality relationships with contractors and a wi de range of clients, including architects, engineers, project managers, purchasi ng agents, as well as accounting professionals.
* Employed in-depth knowledge of product selection, pricing, and other requireme
nts in the presentation of samples and tools, resulting in the successful closin g of sales; worked collaboratively with the Warehouse Department to ensure that products are available as well as delivered on time and to proper locations. * Directed and controlled all facets of customer service requirements. Strategic ally determined and resolved issues in a timely manner. Meticulously verified ac curacy of order entry and pricing; involved and significantly contributed to the smooth processing of billing and collections requirements. * Recognized for notable performance in expanding territory from $275,000 to $1, 031,000 in annual income within two years. * Distinguished as 1 of 26 territory managers to achieve the highest gross profi t margins and continuously maintain top retention ration corporation-wide. Sales Representative/Product Developer Loctec Corporation, Newtown, CT 1997-2004 Traveled extensively to personally administer product development projects and o rchestrate sales growth throughout New England and New York. Prepared and carrie d out new product design, development, and testing. Instrumental for administrat ing pricing and delivery contract updates. Utilized negotiation and authority in working with clients on large contracts to guarantee precise forecasting and ti mely delivery. Notable Accomplishments: * Performed sales calls to address product applications as well as attend to cli ent needs and concerns in a prompt manner, leading to total customer satisfactio n and repeat business. * Provided high level of support and assistance to new and existing accounts in industrial hardware specialty field; cultivated solid relationships with the man agement of Production, Engineering, and Purchasing departments; designed and dev eloped accurate ways in processing product in overseas supply locations; and eff iciently handled returns. ADDITIONAL EXPERIENCE
SALES REPRESENTATIVE, 1993-1997
* Dumouchel Paper Company, Waterbury, CT OUTSIDE SALES REPRESENTATIVE, 1992-1993 * Hat City Paper and Supply Co., Danbury, CT SALES DISTRIBUTOR, 1991-1992 * Book Express Incorporated, East Granby, CT CONTRACT ADMINISTRATOR, Sales Department, 1989-1990 * PTC Aerospace/Subsidiary of Pullman Transportation Co., Bantan, CT EDUCATION
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION * Post College, Waterbury, CT
Major in Management and Minor in Marketing PROFESSIONAL TRAINING
Sales and Product Training * Infection Control-National Labs * Numerous New Prod uct Seminars Statistical Problem Solving and Better Business Writing * Critical Action Teams