MELVYN SMITH

msff5052@westpost.net
4803 Vermilion Drive,_ _St. Louis, Missouri 63128
(314) 686-8429

Operations Manager - Warehouse & Distribution

Dynamic management professional with significant achievements in

Warehousing & Distribution, including evaluating business processes,
identifying cost-saving solutions, and creating action plans &
procedures. Highly qualified business leader with demonstrated
ability to function in a fast-paced, highly competitive environment.
Expert in managing cross-functional teams and streamlining operations
to meet or exceed company goals.

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Third Party Logistics
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Budget Administration
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Multiple Site Management
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Warehouse Layout & Design
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New Facility Startup
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Project Management
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Process Improvements
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Process Compliance Audits
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Inventory Management

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Safety - OSHA Certified
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First Aid - First Responder
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Material Handling Equipment Trainer
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Write Training Programs
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Train-the-Trainer Coach
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Team Building Coach
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ISO 9002 - Auditor
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Six Sigma a" Green Belt
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Customer Service

Professional Experience
HDA Logistics - _Book & Magazine Distributor_ 2006 - 2010
_GENERAL MANAGER - WAREHOUSING & DISTRIBUTION _
Responsible for Warehousing and Distribution of books & magazines to
retailers throughout North America and Canada utilizing seven
Distribution Centers:

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Startup of three St. Louis Distribution Centers.
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Coordinated operations startup at four out of State 3PL Distribution
Centers.
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Designed magazine picking system and layout for five Distribution
Centers.
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Reduced Operating Cost.
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Improved Productivity & Order Picking Accuracy.
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Implemented OSHA Compliance Programs.
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 Implemented a fully automated book picking system.
USF Logistics a" _3PL Provider for Procter & Gamble _2003 - 2005
_SITE MANAGER - WAREHOUSING, DISTRIBUTION, AND LOGISTICS_
Responsible for warehousing and distribution of Procter & Gamble
products throughout North America and Canada utilizing four 24/7
facilities, fleet of company owned tractor trailers, and private
carriers:

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Reduced Operating Cost.
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Improved Productivity.
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Startup of innovative Semi-automated Layer & Case Pick Operation.
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Startup of new 250,000 sq. ft. facility.
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Successfully retained 3 year 3PL contract effective November 2005.

Penske Logistics - _3PL Provider for Whirlpool Corporation _2001-

2003
_REGIONAL DISTRIBUTION MANAGER_
Responsible for warehousing and distribution of Whirlpool appliances
throughout six states utilizing five distribution centers, fleet of
company owned tractor-trailers, and private motor carriers:

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Turned-around failing 650,000 sq. ft. Distribution Center by
providing leadership and direction to managers and associates.
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Consistently met or exceeded operating goals through daily analysis
and adjustment of expenses.
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Achieved annual savings of $258,000 in first year by improving
productivity through process improvement.
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 Significantly improved space utilization at two major distribution
centers by redesigning warehouse layouts.
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Implemented systems and procedures that reduced damage by 67%.
Winners of the Whirlpool National Damage Reduction Competition in
2002 and 2003.

Buschart (Corporate Express) Office Products_ _1990 a" 2001

_DIVISION VICE PRESIDENT OF OPERATIONS _(1999 - 2001)
Promoted for exceptional leadership and management abilities to
direct all operations at seven major distribution centers for the
world's largest business-to-business distributor of office products.
Managed $10 million operating budget as well as profit consolidated
orders to lower packaging and delivery expenses.
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Achieved annual savings of $212,000 by improving order-picking
accuracy by 1.25% through use of item profiling and self made
training videos as well as effective performance feedback and team
building efforts.
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Adjusted headcounts by using temporary employees during peak hours
to reduce overtime expense.
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Utilized leadership experience and analytical skills to develop
action plans for cross-functional teams that turned around operations
for a failing distribution center, resulting in both operational and
revenue improvements within three months.

_NATIONAL SAFETY AND HEALTH MANAGER _(1998 - 1999)

Proactive in leading the company Safety and Health efforts as well
as assigned logistics projects throughout 35 North American
facilities. Traveled extensively, visiting two facilities weekly to
conduct training sessions and safety audits to ensure compliance with
OSHA and other regulatory bodies. Responded to OSHA, insurance and
other agency inspections/inquiries. Developed and implemented
corrective actions on past safety violations:

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Wrote and implemented Safety and Health Management Program that
brought company into OSHA compliance and reduced workers'
compensation claims by 10%; distributed, taught and audited the
program throughout 35 facilities.
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Significantly improved safety and operating efficiencies by training
and certifying Material Handling Equipment Operators in accordance
with OSHA Standards.

_REGIONAL DIRECTOR OF OPERATIONS _(1996 - 1998)

Advanced with increased responsibility to optimize warehousing and
distribution operations at nine facilities in five states:

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Obtained ISO 9002 certification by writing and implementing
appropriate policies and procedures for warehousing, distribution,
and inventory control.
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Wrote Best Practices for several departments including warehousing,
cycle counting, inventory control, item profiling and equipment
maintenance that standardized procedures and processes; improved
departmental productivity and product quality while reducing costly
errors.
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Taught Logistics, Leadership, Supervisory and Team-building skills
to improve employee knowledge and team productivity.
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Initiated customer meetings to discuss and enhance service
requirements.
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Selected for analytical, creative and leadership skills as one of
six members of National Warehouse Management Systems Steering
Committee that evaluated and modified new systems.
_WAREHOUSING & DISTRIBUTION MANAGER _(1990 - 1996)
Appointed to manage warehousing and distribution operations at three
facilities as well as other projects assigned by Corporate Logistics.
Analyzed expense, productivity, quality, and delivery reports.
Responded to issues with personal interactions and staff meetings to
boost morale, resolve problems and increase efficiencies:
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Developed operating systems and specific procedures used in training
more than 80 warehouse supervisors and hourly employees that increased
productivity by 25% and reduced operating expense by $556,000.
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Designed warehouse layouts and selected appropriate technology and
equipment to further increase operational efficiencies by 25 to 50%.
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Directed facility moves and operational start-up of 11 North America
Distribution Centers, and one UK Center, successfully managing and
training project teams involving up to 220 managers and employees.
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Provided leadership and direction to Shipping, Receiving and
Transportation Managers to facilitate operational improvements
throughout departments contributing to overall increase in
productivity and customer satisfaction.

Education And Certifications

University of Cambridge, England
_Certificate of Education, English Language and Commerce_

Aberdeen College, Scotland

_Certificate of Education, Engineering Drawing and Accounting _

Air Force
_Logistics Officer_

U.S. Department of Labor Occupational Safety and Health

Administration (OSHA)
_General Industry Safety & Health_

Six Sigma
_Green Belt_

International Standards Organization (ISO)

_Internal Auditor_