Professional Documents
Culture Documents
Professional Profile
I'm a skilled, resourceful, and detailed-oriented problem-solver. I'm a self-mo
tivated, enthusiastic, and meticulous Office Professional with experience in a v
ariety of office environments, whose proficient in computer programs, and I have
proven ability to work well with others in fast-paced working conditions and mu
lti-task. I possess excellent organizational, time management, and follow-throug
h skills. I effectively balance employee needs with company policy and I learn
quickly. I have strong organizational skills and excellent interpersonal communi
cations skills; verbally and written. I thoroughly enjoy working with military a
nd civilian personnel. I'm skilled in designing and implementing developmental
activities. I'm diverse, flexible, highly motivated, dependable, and goal-orien
ted. I've supervised other staff, and I'm committed to a job well done and prof
essional excellence.
Competencies
Administrative Skills Effective Coordinator Multiline Phones Strong Foll
ow-Through
Alpha/Numeric Filing Flexibility Organizational Skills Customer Service
Supervisor Leadership Project Management Team Leader
Data Entry Management Abilities Problem-Solving Techniques Thoroughness
Mental stimulator Multi-tasking capabilities Compassionate Motivation
Employment History
Recruiting and Retention School (12/31/2009 to present) Training Instructor
Fort Jackson, South Carolina United States
Supervisor: Phil Morrison 803 751 8544; Contact: Yes
Salary: $70,000.00 per year
Duties: Computer applications trainer responsible for all computer related instr
uctions associated with the Army Recruiter course (ARC), Station commander Cours
e, Guidance Counselor Course and all the related classes. Keep up-to-date and pr
oficient with all software application changes and upgrades. Conducts structured
and as-needed training to subordinate instructors, ensuring certification and a
ccreditation is closely documented and maintained. Serves as liaison between Hea
dquarters Accessions Command (USAAC) and Recruiting School, ensuring all trainin
g is accomplished within Army training Doctrine (TRADOC). Provide feedback to su
pervisors at all levels ensuring that graduating students receive the most compr
ehensive and cotemporary training adapting to constantly changing upgrades and m
odifications. Monitors network, software and hardware issues, ensuring that no t
raining interruptions are cause due to technical problems. Manage technology HR
development and Instructional design.
Recruiting and Retention School (11/01/2008 to 12/31/2009) - RECEX Evaluator
Fort Jackson, South Carolina United States
Supervisor: Larry Hawkins 803 751 8023; Contact: Yes
Salary: $70,000.00 per year
Duties: Training specialist and Knowledge Management (KM) action officer provide
s knowledge of theories, principles, practices and techniques; analyses final st
ages of the Army Recruiting Course (ARC). Develops plans for evaluating individu
al and collective training programs by providing input and feedback to individua
l and unit projects during the situation training exercises known as recruiting
exercise (RECEX); reviews training material ensuring that proper and up-to-date
training doctrine was applied during the evaluation session. Conduct in-process
reviews (IPR) to analysis, design, development actions and milestone achievement
s. Maintains documented procedures for identifying training needs and provides f
or the training of all Recruiting Retention School (RRS) personnel. Develops cri
teria for evaluating effectiveness of training activities through testing and co
urse critiques, thus ensuring RRS employees thoroughly understand the required c
oncepts and procedures. Maintain a video library to track and develop the indivi
dual performance for further training development and maintain audit trail infor
mation. Ensures proper training materials and technology is applied during the e
xercise in accordance to TRADOC standards. Provide in-depth written critiques an
d appraisals; reviews that identify problem areas and provides recommendations f
or improvement. Ensures that sufficient quantities of lesson plans, training aid
s, student handouts, practical exercises, workbooks, etc., are printed and maint
ained for issues. Performs quality assurance on all materials being used. Coordi
nates training schedules with training and developmental personnel and RRS divis
ion chiefs.
Additional Information
Driven professional with established team building and problem solving abilities
. I have extensive knowledge of theories and principles in administrative proced
ures of human resource and training development. As a military instructor, I hav
e trained courses in technology, counseling techniques, interpersonal skills, ti
me management and sales. My diverse career includes more than 15 years of leader
ship positions in administrative and logistical support, project management and
recruiting operations.
Job Related Training: Certified Military Instructor, Army Staff and Faculty Cour
se graduate, proficient in Systems Approach to Training (SAT), Automated System
Approach to Training (ASAT), Computer Based Training (CBT), Learning Management
Systems (LMS), Virtual Conferencing System (VCS), Virtual Training Company (VTC)
, various Distance Learning methods and learning process.
Training: Attended and completed numerous military leadership and management cou
rses. Automated Army Training Requirements and Resources System; Army Civilian E
ducation System CES certification, Advanced Noncommissioned Officer Course, Casu
alty Assistance NCO Training, Cultural Awareness Training.
Software: Microsoft Office suite to include MS Project, Adobe Photoshop, SharePo
int and Blackboard (instructor certified); Typing 40 WPM
Military: 26 years Army active duty; honorable discharge; awards include the Mer
itorious Service Medal
Other highlights include:
Human Resource management and training development professional with 15 years ex
perience in marketing, recruiting and sales.
Certified military instructor with demonstrated presentation and interpersonal s
kills; selected to teach at one of the most challenging courses in DOD
Recruiting Instructor concentrating in sales techniques, counseling, negotiating
, prequalification, interpersonal skill development and time management
Technology Instructor focusing in new Army recruiting computer applications from
the ground up, developing lesson plans and instructional design
Over 10 years experience in teaching Microsoft Products and other computer softw
are with emphasis on adult learners
26 years of military service, mostly in increased areas of responsibility includ
ing direct line supervisor, mid-level manager and supervisor for groups of over
100 personnel
Awarded numerous decorations and certificates for performance, achievements; Com
bat veteran in Operation Desert Storm/Desert Shield
Provided Casualty assistance training and service for military funerals, next of
kin flag presentations and death notifications.
Over 18 years of supervisory positions exercising techniques in problem-solving,
coaching, motivating and teambuilding
Volunteered personal time to the local community, and served as a memember of th
e Chamber of Commerce providing logistical and administrative support
Understanding and respectful to different cultures and customs, having served in
multiple overseas assignments to include South /Central America, Europe, Korea
and the Middle East
Severed as the Equal Opportunity Adviser
Extremely competitive, involved in various sport activities such as bowling and
softball.