Donald G.

Kesden
(786) 338-5920
donald.kesden@att.net

Objective: Mid Level Management position

PROFILE
18 years of mid level management experience working in the fields of sales and m
arketing, retail operations and route distribution in various industries.
Expertise in establishing, building and fostering excellent customer relationshi
ps.
Problem solver / team player / team builder with proven leadership qualities.
Highly organized with excellent written, oral, and interpersonal communication s
kills.
Expertise in contract negotiation and bid proposals.
Computer literate with working knowledge of Microsoft Word, Windows and Email pr
ograms.
Ability to apply these transferable skills to a variety of industries.
EXPERIENCE
SALES / MARKETING / CUSTOMER RELATIONS:
Submitted successful bid proposal to the City of Homestead that resulted in savi
ngs of over $75,000 to the company over the life of the bid award.
Established relationship with the purchasing department at Jackson Health System
s which resulted in sales to many of their departments including one totaling $2
9,000.
Secured 3 bid award extensions from the City of North Miami Beach and served as
the company's account representative to the City.
Negotiated a new contract with The Miami Herald / Knight Ridder Corp. and saved
the account for our company.
MANAGEMENT AND SUPERVISION:
Supervised up to 17 sales associates, assigned tasks and monitored their perform
ance.
Managed and operated several retail businesses.
Prepared work schedules.
Conducted contract negotiations with existing and potential customers.
Hired and interviewed potential employees.
Worked with management team on company sales and marketing programs starting at
inception which included monitoring and evaluating programs.
CUSTOMER RELATIONS:
Established, built, and maintained excellent customer relationships.
Skilled at establishing and building the value of product or service to new or e
xisting customers.
Established large personal customer base and maintained a preferred customer lis
t.
Served on management team that developed sales and marketing programs.
Skilled at collecting accounts receivables while keeping in mind the value and p
otential value of each past due account.
EDUCATION
Miami Dade College
EMPLOYMENT HISTORY
Service Manager, Spirit Services Company, Pompano Beach, Fl 1998 - 20
09
District Manager, Blue Ribbon Linen Supply, Miami, Fl
1998 - 1998
General Manager, A. J. Barnes Bicycle Express, Coral Springs, Fl 1995 -
1997