PROFILE_________________________________________________________________________

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An effective professional with demonstrated skills in all aspects of office admi
nistration. A creative problem solver with extensive experience in personnel, t
raining office management and leadership.
SUMMARY OF QUALIFICATIONS_______________________________________________________
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Management qualified individual responsible for ongoing record keeping, data c
ollection, prioritizing and confidentiality.
Authored and taught a course in medical billing and terminology that was certif
ied by the State of Oregon Department of Education.
15+ years experience in medical coding using ICD-9, CPT and HCPCS codes, insura
nce collections, secondary billing of hospital claims, coding and billing Labor
& Industry workers compensation claims.
Proficient in Credentialing Professional Staff, Researching Licensure and Privi
leging
Procurement of equipment and supplies; keeping multiple schedules and organizin
g events in a professional manner.
Experienced in writing management policies and procedures to ensure compliance
with county, state and federal laws.
Responsible record keeping for statistics, outside provider payments and tracki
ng financial payments and billing including meeting minute record keeping
Washington State Notary Public, Commission Expires January 2012
Current member of Richland Riverside Rotary having served two terms as Treasure
r concluding June 30, 2010 and active in Great Mid-Columbia Duck Race for six ye
ars
Employment Highlights __________________________________________________________
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October 4, 2010 Current Washington Closure Hanford through Express Personnel
Services
Administrative Assistant as part of the Beryllium Verification Team
I started as Administrative Assistant to Frances Alston with the Beryllium Team
and when Frances was called back to her company I was assigned to Bryan Coles.
My duties include maintaining the location and activities of the six Industrial
Hygienists who have been hired to verify the Be Clean status of many of the Hanf
ord sites. I take minutes for Mr. Coles meetings; work with the accountability
of the sampling that has been performed, those yet to be done and that all the s
ampling plans are completed. I facilitated the move of the BVT from the Fermi B
uilding to the WTC on Terminal Drive, working with the various entities necessar
y to complete the move for all.
March 8, 2010 July 23, 2010 Washington Urology PLLC
Office Manager
As Dr. Naeem Chavla was opening his first solo practice, he needed all aspects o
f the business to be originated. I obtained insurance contracts, business licen
ses, equipment and business contracts in the community. We interviewed staff an
d hired a full contingent of personnel with training and office set-up. Dr. Cha
vla wanted to start the practice using Electronic Medical Records, so we correla
ted the Practice Management Software and the EMR software to use two servers, pu
rchase and network all computers, printers, scanners and faxes. We managed adve
rtising, networking with the three local hospitals Records Departments for onlin
e diagnostics and ran the office which included bringing in expert trainers and
equipment for specialty procedures. During this time, I represented the office
with Dr. Chavla at the American Urological Association Conference in San Francis
co, CA in May 2010 and at the Washington State Urological Association Managers m
eeting in June 2010 in Leavenworth WA.
September 2007 January 2010 Catholic Family & Child Service, Richland WA
Fiscal/Audit Supervisor
I was responsible for all the vouchers, reports and audits that were associated
with a mental health agency whose funds were a mixture of county, state and fede
ral dollars. Audits occurred approximately 10+ times each year, from all level
of these funding sources. I set up and started the Records Department, began th
e CPT-HCPCS Codes Crosswalk and maintained training schedules for all clinical s
taff.
2003 February 2007 State of Oregon Department of Corrections Two Rivers Corre
ctional Institution Umatilla, OR
Medical Records Specialist
I maintained the Health Care Records for the 1700+ inmates housed at this facili
ty. I was responsible for answering complaints, grievances, appeals and TORT Cl
aims, as well as daily inmate interaction including corrective actions when nece
ssary. I maintained the policies and procedures as mandated by the state legisl
ature and the management personnel on state, regional, and local levels. I part
icipated in training, record keeping, statistics and performed audit projects on
state levels for cost and service projects. Authored two audit reports regardi
ng staff utilization and the inmate eyeglass purchasing procedure.
2002 2003 Eastern Oregon Business College - Hermiston, OR
Contract Educator
I designed and taught a course and obtained certification from the State of Oreg
on Department of Education in the teaching of billing, coding, and medical termi
nology. This program was marketed in Umatilla, Morrow, and Union counties. It
was a 20-week course that met on Tuesday and Thursday evenings.
1987 2001 Thomas L. Farney M.D., F.A.C.S. - Hermiston, OR
Billing and Insurance Coordinator
During my employment with Dr. Farney I was responsible for all patient billing/c
ollections using ICD-9, HCPCS and CPT codes, scheduling, resolving Workers Compe
nsation claims, and serving as Compliance Officer. I was instrumental in the pu
rchase, installation, and maintenance of a networked (Novell) computer system.
I performed all phlebotomy procedures and served as backup to the office manager
. I assisted in surgical procedures performed in the office and maintained all
instruments and equipment. I represented the office in small claims actions on
delinquent accounts and was proficient in dictation, transcription from Dictapho
nes and direct dictation to keyboard. I traveled extensively throughout the Uni
ted States representing Dr. Farney in acquiring additional education for the sta
ff and myself.