CAREER PROFILE

Highly talented IT professional experienced in managing projects, production sup

port, design and requirements gathering, testing, implementation, post-implement
ation, training and documentation
STRENGTHS and EXPERTISE
* In-depth knowledge of Software Development Life Cycle including implementing c
ross functional projects
* Exceptional organizational and management skills with the ability to support m
ultiple projects simultaneously
* Proven troubleshooting and problem solving skills
* Excellent verbal and written communication skills
* Goal oriented, able to work under pressure
* Experienced in building strong relationships with business partners
* In-depth knowledge of systems for Apparel Manufacturing, Customer Service, Lic
ensing and Human Rights
HARDWARE & SOFTWARE
* Operating Systems: IBM AS/400, IBM S/38, IBM RISC 6000, Unisys Unix 5000/55, I
BM Compatible PCs.
* Hardware Applications: ACS (Apparel Computing Software), ACS Technologies, Web
PDM, J D Edwards Financials, Facts Financials. Jonas and Erickson, Enablon, Don
ovan, Kioware and Custom .Net Applications.
* Software Knowledge: Business Objects Reporting, Query/400, Seagull Jwalk, Impl
ementor, Microsoft Office: Word, Excel, PowerPoint, Project, Access, Visio and P
ublisher, Microsoft Share Point, Data Base Utility (DBU), Gumbo Report Manager a
nd Spool mail.
PROFESSIONAL EXPERIENCE
Non-For-Profit, New Jersey 2010 to Present
IT Consultant
Transformed onsite application installation to third party hosted solution. Fac
ilitated data migration and validation processes. Executed change management a
nd training plan for existing and expanded user base. Collaborated with office s
taff to develop training and office procedure manuals. Provide system administra
tion for ACS Technologies Software, maintenance for external website and compute
r hardware support.
Phillips-Van Heusen/Calvin Klein, New Jersey/New York 2000 to
2010
Applications Manager 2004 to 2010
Responsibilities included managing a team of 4 to 6 developers using MS Project
to enable the support of ACS Software, Share Point team sites/Portal, custom .Ne
t application for Licensing Sales reporting, Business Objects reporting, Lotus N
otes Applications, Licensing business process and Global Human Rights. Worked c
losely with business partners to gather requirements, analyze, design, and imple
ment system solutions following the system development life cycle.
* Prepared on call analyst rotation and support manual for ACS System Support. T
his resulted in time reduction to resolve support calls
* Managed a team of 8 to complete and implement significant changes to the ACS W
ork In Process system to allow for special calculation of Raw Materials MRP and
actualization based on sourcing manufacturer
* Managed the interface development from PDM to ACS for the Raw Materials
* Managed a project team of 5 to implement a .net application to load Employee i
nformation from Lawson including employee ID and phone number with interfaces to
Lotus Notes, Share Point On-line directory, Active Directory and the Blackberry
device
* Created and managed the support of SharePoint Team sites for the Calvin Klein
Licensing Group and Global Human Rights which allowed manual documents to be sh
ared and data to be easily exported and used within Excel
* Created a Licensing Portal for the Licensing Department which will allow the L
icensees to access pertinent Licensing information, compliance forms, marketing
materials, logos, fonts, store design etc via the portal
* Managed Custom Lotus Notes Application for Sourcing additions and revisions an
d Accounting Charge-Back System
* Reviewed contract and statement of work for custom development and systems pro
curement
* Configured Kioware software to lock down access for the warehouse workers
* IT subject matter expert for ACS Manufacturing & Raw Materials, Demand functi
ons including EDI processing and Shipment Tracking and Master Phone Directory i
ntegration to private Intranet phone directory, Lotus Notes Address Book, Blackb
erry device and Active Directory
Technical Specialist 2002 to 2004
* System Support for ACS Application modifications
* Completed functional specifications, testing and implementation into productio
n
* Prepare system notifications, prepared and execute user training
* Manage development resources to complete modification request
* Participated in on-call rotation for ACS support
Senior Developer, Wholesale IT 2000 to 2002
* Developed functional specifications based on user requirements, integration te
sting and implementation
* Created user documentation, training materials and delivered user training for
all manufacturing modules
* Collaborated on issue resolution process with technical and functional resourc
es
G-III Leather Apparel Group, Inc., New York, New York 1
990 to 2000
MIS Operations Manager 1997 to 2000
* Managed Help Desk, Computer Operations, database administration and security f
or ACS and J D Edwards Financial
* Performed analysis, design and testing of new software development
* Project Management of programming and technical support staff
Systems Support/Training Manager
1990 to 1997
* Implemented and supported ACS software modules for approximately 100 users
* Developed and implemented training programs for all modules of ACS software
* Performed analysis, design and testing of newly developed software modules
* Managed the data integrity, security, user set up, daily operations and routin
e system procedures
* Created customized reports using Query/400
Izod/Lacoste Ltd., New York, New York
1987 to 1990
Computer Operator 1988 to 1990
* Performed Operation functionality of firm's IBM S/38, including running daily,
weekly and monthly backups. Generate and distributed reports. Performed system
IPL.
* Knowledge of CL procedures. Monitor and verify communications transmissions.
* Created reports using Lotus maintain tape library and procedure logs.
* Maintained records of computer performance, malfunctions, reruns and other dif
ficulties.
* Contacted vendors to resolve hardware problems.
Customer Support Representative 1987 to 1988
A&T Importers, Inc., New York, New York
Manager, Order & Accounts Receivable Departments 1982 to 1987

WEC Associates, Inc., New York, New York

Consultant/Teacher's Assistant at Pace University (part-time) 1985
to 1987
* Assisted in the data preparation and demonstration of a PC-based Accounts Paya
ble application. Installed AP software and trained users.
* Assisted in training students on IBM/370. Corrected COBOL programs and class
exams.
EDUCATION
PACE UNIVERSITY, New York, New York
M.S., Computer Information Systems June 1991
B.B.A., Management Information Systems June 1988
J D Edwards
1997 - 1998
Common Foundation/Accounts Payable/General Ledger/Technical Foundation
CORNELL UNIVERSITY, New York, New York
Improving People Skills 2002
The Essentials of Project Management 2003
Leading High - Performance Teams 2004
In House Training
Effective Communication Skills, Interviewing Skills and Managing
Within the Law in a Diverse Workplace
2005
Essentials of Leadership and Delegating Skills
2006
Career Development for Your Direct Reports, Enhancing Associate Engagement, Esse
ntials of Management, Sustaining a Successful Workgroup/Team Delegation
and Managing and Coaching Your Team 2008
Crucial Conversations 2009
Essentials of Leadership 2010
IT Recognition Awards
Initiative - 2001, Quality and Excellence - 2003, Quality and Excellence - 2004