COLBY JORDEN

4736 Hadley Lane * Manlius, New York 13104

cj108daa0@westpost.net * H 315.692.4134 * C 315.480.6891
OPERATIONS MANAGEMENT PROFILE
Track record of success utilizing proven expertise in energy, tooling, and manuf
acturing industries
Technically sophisticated operations supervisor and product manager with solid h
istory of exceptional mechanical aptitude and project oversight in manufacturing
and tooling. Proficient in design, analysis, qualification, and integration of
diverse systems involving energy production, including wind turbines. Skills wit
h P&L management and budget control. Effective communicator; skilled trainer and
project leader; able to direct multiple tasks simultaneously and efficiently. A
ccurately document all work progress, assess material and manpower needs, ensure
quality control, and complete projects on time and within budget. Able to trave
l and relocate, as required.
Highlights of expertise:
* Operations Management
* Innovative Leadership
* Personnel Training * Maintenance Supervision
* Time & Resource Management
* Energy Systems / Wind Turbines * Material & Cost Controls
* Technology Proficiencies
* High-impact Presentations
* Key Achievements:
* Spearheaded lean efforts to track up to $20M worth of inventory, resulting i
n less loss of equipment.
* Effectively guided efforts to setup complete Web-based kits and templates to a
ssist technicians in accessing required information.
* Skillfully presented new-product information and skills training to group of 6
0+ members and trained 30 lead technicians in new tooling system.
* Completed warranty closeout on site including gearbox change outs and blade ch
anges.
* Conceptualized and implemented a dependable process to identify problems and i
nstall new equipment to modernize turbines.
* Received award for SOP / work-desk instructions and recognition from engineeri
ng for performing unscheduled equipment updates.
* Successfully increased sales at center by instituting a Sales Workshop for bu
yers.
* Helped center achieve 10-14% operating income over four years through careful
tracking.
* Automated system of overall equipment repair time, resulting in increased prof
its.
* Implemented numerous lean six sigma and green belt programs in the center and
company

PROFESSIONAL EXPERIENCE
INNOVATION ENERGY SYSTEMS, Oakfield, NY
Regional Manager Central Region, 5/2010 to present
Oversaw all day-to-day operations of three plants with a total of 27mw of instal
led engines. Supervise three leads and 7 operators and reported directly to uppe
r management. Documented and tracked work orders, enforced policies, maintained
workflow, and monitored tools.
GE ENERGY, Sweetwater, TX / Syracuse, NY
National Tooling Manager, 8/2009 to 1/2010
Oversaw all day-to-day operations involving tooling to repair and maintain turbi
nes used by the world's largest energy company to generate electricity. Supervis
ed three reports, trained up to 200 technicians, and reported directly to upper
management. Worked closely with vendors and outsourced maintenance companies. Do
cumented and tracked work orders, enforced policies, maintained workflow, and mo
nitored tools. Collaborated with managers and staff on U.S. / Canada warehouse o
perations.
Field Service Technician, 3/2008 to 8/2009
Repaired and maintained GE wind turbines owned by various energy firms to 95% ca
pacity. Working out of Syracuse, supervised a team of five professionals in all
daily activities. Prepared punch lists for equipment ending GE warranty contract
s. Completed upgrades to machinery. Created standard operating procedures and wo
rk-desk instructions for installation of new equipment on turbines.
THE BLACK & DECKER CORP., Syracuse, NY / Philadelphia, PA
Service Operations Manager, 3/2002 to 3/2008
Managed operations and warranty / service claims for upper New York State from t
he service center of Black & Decker's Syracuse facility. Supervised team of five
technicians in performing wide variety of services on products for this global
manufacturer and marketer of power tools and accessories, fasteners, and home-im
provement items. Performed cold calls to businesses in the territory. Trained te
chnicians and company distributors in the repair of gas equipment.
Key Achievements:
Repair Technician / Service Center Representative, 2/2002 to 3/2004
Facilitated repair of all tools brought to center including electric, pneumatic,
gas, and laser equipment. Marketed services to grow territory effectively incre
asing sales by 20% over tenure.
U.S Marine Corps and U.S Coast Guard , 6/1992 to 1/2010
Served honorably for 12yrs in the Marines and 4yrs in the USCG. In that time ser
ved as a Airfield crew leader, tool room chief, supply officer, and SWAT team/Fi
rearms instructor. All of these positions were excelled at and gained personal g
rowth. Training in several countries and numerous states all doing outstanding a
nd proving to be a outstanding leader in the process.
EDUCATION AND TRAINING
ASSOCIATE OF ARTS DEGREE - COMPUTER ELECTRONICS TECHNOLOGY, 2008
Minor: Criminal Justice ITT Tech, LIVERPOOL, NY
Professional Development
~ Lean Six Sigma training, Green belt familiarly training
~ Wind Turbine & Converter Schools, General Electric
~ Management Training Course, Black & Decker
~ Various military schools, including Logs & Records and Basic Instructor's Cour
se