List of attempted questions and answers on management concepts

LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer

Question The forms of companies in the service sector in our new economy are essentially :-
Correct Information communicating and entertainment cob's (ICE's)

Answer
Your Answer Information communicating and entertainment cob's (ICE's)
True/False
Question Mc Clelland's theory is quite similar to Maslow's esteem needs.
Correct True
Answer
Your Answer True
Select The Blank

Question The term ________ refers to a specific administrative directive prescribing the sequential manner in
which a repetitive activity is to be initiated and completed in a goal - oriented manner.
Correct Procedure
Answer
Your Answer Procedure
True/False
Question Human thoughts are classified under Tamas Rajas and Hettwa
Correct False
Answer
Your Answer False
Multiple Choice Multiple Answer

Question Certain important motivational techniques are :-
Correct Monetary incentives , Job-based techniques , MBO techniques

Answer
Your Answer MBO techniques
Select The Blank

Question Management is management of people and not the ________of things.
Correct Direction
Answer
Your Answer Controlling

Question Who said, the heart of administration is the directing function?
Correct Dimock
Answer
Your Answer Dickens

Question Application of general management functions to the insurance sector is :-
Correct Co-ordinating , Controlling , Directing

Answer
Your Answer Co-ordinating , Directing
True/False
Question Being self-motivated requires a high level of optimism.
Correct True
Answer
Your Answer True
Question State Bank of India has collaborated with which foreign insurance company?
Correct Cardiff
Answer
Your Answer Prudential Life
Match The Following

Question Correct Answer Your Answer
Disclosures Transparent Corporate governance
Shareholder democracy Myth in India Invest time and efforts
Planning Board of directors Function of board
Trust Corporate governance Myth in India
True/False
Question Pursuit of excellence is an ethical principle.
Correct True
Answer
Your Answer True

Question Advantages of delegation of authority would be:-
Correct Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates
Answer in terms of recognition
Your Answer Opportunity to subordinates to grow and develop

Question It is said that communication is a meaningful :-
Correct Interaction
Answer
Your Answer Interaction

Question Which of the following business houses has gone the retail way?
Correct Rahejas
Answer
Your Answer Rahejas
Select The Blank

Question ________ says you are the product of your past and you are bound by past activities.
Correct Law of destiny

Answer
Your Answer Law of destiny
Select The Blank

Question Giving value to the customer entails anticipating customer ________.
Correct Expectations
Answer
Your Answer Preferences
Select The Blank

Question General Insurance corporation was nationalized in ________.
Correct 1972
Answer
Your Answer 1972

Question For most hi-tech service industries the major components are :-
Correct Infrastructure , Knowledge , Labour

Answer
Your Answer Information technology
Select The Blank

Question Maintaining discipline and ________ those who perform properly, is an element of direction.
Correct Controlling
Answer
Your Answer Rewarding
True/False
Question Morale is the sum total of various physical qualities.
Correct False
Answer
Your Answer False

Question Name the leading event management companies in India :-
Correct Midas , Pinnacle , Wizcraft

Answer
Your Answer Midas , Pinnacle

Question The following are the elements of control
Correct Authority and knowledge , Guidance and direction , Constraint and restraint
Answer
Your Answer Guidance and direction , Constraint and restraint
True/False
Question Learning organizations should be adaptive to their internal environment.
Correct False
Answer
Your Answer True

Question What is the reason that Indian Business houses were not able to take courageous decisions?
Correct Stagger or stumbling self-confidence

Answer
Your Answer Stagger or stumbling self-confidence

Question The major books on social and political analysis by Peter Drucker are :-
Correct The future of industrial man , The age of discontinuity , Drucker on Asia
Answer
Your Answer The age of discontinuity , Drucker on Asia

Question As organizations increase their products, market diversity etc, for what type of people does the demand
increase?
Correct General Managers
Answer
Your Answer Corporators
True/False
Question International artists' performance in India is diminishing in recent times.
Correct False
Answer
Your Answer False

Question The characteristics of professional managers are :-
Correct Focus , Objectivity , Creativity

Answer
Your Answer Focus , Control , Creativity
Select The Blank

Question Many large corporations consist of a number of SBU's. Each SBU will have its own ________.
Correct CEO
Answer
Your Answer Director

Question According to Urwick, features of good plan is that which is :-
Correct Sample , Balanced , Flexible

Answer
Your Answer Flexible
Select The Blank

Question ________ helps in adjusting to uncertainties in assessing work situations and the effective delivery of
services even under worst condition.
Correct Malleability
Answer
Your Answer Teamwork

Question A vision statement should have which option among the following components?
Correct Precise and objective

Answer
Your Answer Realistic and planned

Question Today's business is rife with ambiguity and changes. What is important for competition?
Correct Self regulation

Answer
Your Answer Self commitment

Question The different components of EQ would be :-
Correct Self-awareness , Emotional management , Empathy

Answer
Your Answer Self-awareness , Realistic , Empathy

Question Which of the options mentioned below would be categorized as a Franchisee store?
Correct Footwear stores

Answer
Your Answer Super Markets
Match The Following

Connor If corrective action is not taken, control Control maintains balance between
process is incomplete. ends and means
Henry Fayol Control verifies everything that occurs Control maintains balance between
in conformity ends and means
Koontz O Donnell Managerial control implies Control maintains balance between
measurement of accomplishment ends and means
against the standards.
Peter Drucker Control maintains balance between Control maintains balance between
ends and means ends and means
Question Which of the following is a necessary by-product of good managerial directing?
Correct Co-ordination
Answer
Your Answer Co-ordination
Select The Blank

Question Management as a discipline is the function of ________.
Correct Creativity
Answer
Your Answer Creativity
True/False
Question Learning from mistakes is often more powerful than learning from success.
Correct True
Answer
Your Answer True
Select The Blank

Question The service sector has expanded because of the virtual stagnation of the ________ sector.
Correct Agricultural
Answer
Your Answer Production

Question A direct consequence of retailing has taken place due to the emergence of :-
Correct Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing stores
Answer
Your Answer Shopping Malls
True/False
Question Robert Owen was a railroad builder in America.
Correct False
Answer
Your Answer True
Select The Blank

Question Training your subordinate means ________ them.
Correct Motivating
Answer
Your Answer Improving

Question Who is the father of Intelligence Quotient ?
Correct Alfred Bennet
Answer
Your Answer Harold Koontz
True/False
Question The longer the chain of communications and the greater the number of supervisory levels, the more
opportunities there are for misunderstandings.
Correct True
Answer
Your Answer False

Question Fredrick Winslow Taylor's Mechanism of scientific management includes :-
Correct Scientific task setting , Planning task setting , Standardization of tools

Answer
Your Answer Scientific task setting , Planning task setting

Select The Blank
Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.
Correct Answer Planning
Your Answer Planning

Question Most Indian business houses go for restructuring exercise, through :-
Correct Answer Demerger , Merger , Takeover
Your Answer Merger , Takeover , Demerger

Question Name the factors determining decentralization of authority :-
Correct Answer Size of the organization , Uniformity of policy , History of the enterprise
Your Answer Size of the organization , Uniformity of policy , History of the enterprise
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
True/False
Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in
India.
Correct Answer True
Your Answer False
Select The Blank

Question The term ________ refers to a specific administrative directive prescribing the sequential manner in
which a repetitive activity is to be initiated and completed in a goal - oriented manner.
Correct Answer Procedure
Your Answer Promotion

Question Name the flagship companies under the Business family "Munjals" :-
Correct Answer Hero Honda , Hero Cycles
Your Answer Hero Honda , Hero Cycles
True/False
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True

Question "Control maintains the equilibrium between ends and means, output and efforts' according to :-
Correct Answer Peter Drucker
Your Answer Peter Drucker
Match The Following

W.Edward Deming Introduced quality control in Japan Introduced quality control in Japan
Henry Fayol Referred to as 'The father of modern Referred to as 'The father of modern
management theory' management theory'
Federick W.Taylor Referred to as 'The father of scientific Referred to as 'The father of scientific
management' management'
Vilfredo Pareto Referred to as 'The father of the social Referred to as 'The father of the social
systems approach' to organization and systems approach' to organization and
management management
Question It is said that 'Delegation is the key to control' and :-
Correct Answer Information is guide to control
Your Answer Information is systematic way of control
Select The Blank

Question ________ is a part of the job that needs to be done in connection with a general programme.
Correct Answer Project
Your Answer Project

Correct Answer Sample , Balanced , Flexible
Your Answer Sample , Balanced , Flexible
Select The Blank

Question ________ organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Learning
Select The Blank

Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Problem
Select The Blank

Question The Indian consumer was shying away from larger formal stores and supermarket chains because of
low/lack of ________.
Correct Answer Per capita income
Your Answer Per capita income
True/False
Question A strategy is a ploy or a past course of action.
Correct Answer False
Your Answer True

Question Collective learning requires skills for sharing information and knowledge and these key skills are :-
Correct Answer Listening , Mentoring , Observing
Your Answer Listening , Mentoring , Observing
True/False
Question Positive morale definitely influences the productivity of a group and reduces the amount of supervision
necessary for the desired output.
Correct Answer True
Your Answer True
True/False
Question Parting with authority means parting with friendship.
Your Answer False
Select The Blank

Question Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer Managerial
Your Answer Managerial
True/False
Question Decision-Making is a process of making a choice of poor alternatives.
Your Answer False

Question The potential external opportunities faced by an organization are :-
Correct Answer Additional customer groups , Faster market groups , Falling trade barriers
Your Answer Additional customer groups , Faster market groups , Slower market groups

Question Corporatization of the service sector is essentially :-
Correct Answer Professionally managed services

Your Answer Professionally managed services

Question Indians like to be served :-
Correct Answer Preferably by the same salesman every time
Your Answer Preferably with style and class
True/False
Question Federick W.Taylor is referred to as 'father of modern management theory'.
Your Answer False

Question Which of the following is a necessary by-product of good managerial directing?
Correct Answer Co-ordination
Your Answer Co-ordination

Question What type of skills does management require?
Correct Answer Technical , Conceptual , Human relations
Your Answer Conceptual , Human relations , Technical
True/False
Question Planning can eliminate risk, but can not minimize it.
Your Answer False
Select The Blank

Question Scientists claim that there is a genetic component as well as ________ component.
Correct Answer An additional
Your Answer An additional

Question Any morale improvement programme of management must embrace the following rules :-
Correct Answer Respect individual , Be fair and just , Encourage initiative
Your Answer Be fair and just , Everyone should be a leader , Encourage initiative

Question The key to safe decentralization is the adequate training of which type of people?
Correct Answer Managers
Your Answer Managers

Question The process of forecasting is based on :-
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance

Question Corporate governance aims at :-
Correct Answer Better transparency , Ethics , Accountability
Your Answer Better transparency , Ethics , Accountability
True/False
Question Every manager in an organisation gives direction to his subordinates as a superior and receives
direction as subordinate from his superior.
Correct Answer True
Your Answer True

Question Name the CEO who said "the way the country was opened upto foreign competition was unfair, but it
has to be faced by the family business with a new set of strategies"?
Correct Answer Shashikant Ruia (Essar Group)
Your Answer Shashikant Ruia (Essar Group)

Question Barriers to delegation of authority would be :-
Correct Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers
Your Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers
Match The Following

Control techniques This device has helped make possible This device has helped make possible
the current trend towards extensive the current trend towards extensive
managerial decentralization managerial decentralization
Management philosophy The character of top executives have The character of top executives have an
an important influence on the extent to important influence on the extent to
which authority is decentralized. which authority is decentralized.
Uniformity of policy This is related to those who value This is related to those who value
consistency consistency
Business dynamics This is related to the fast moving This is related to the fast moving
character of an enterprise character of an enterprise
Select The Blank
Question Latest approach signifies organization is a part of ________ system.
Correct Answer Social
Your Answer Social
Select The Blank

Question To establish contact with the creator ________ helps us to transfer our minds and reach at the goal.
Correct Answer Yogic processes, social norms and values
Your Answer Yogic processes, social norms and values

Question One of the factors which learning organizations possess is a climate of openness and the other factor
is :-
Correct Answer Trust
Your Answer Trust

Question Name the specialization where the economists consider necessary for efficiency in the use of labour :-
Correct Answer Division of work
Your Answer Division of work

Question Indian companies are neither technically nor financially sound, they are always under the threat of :-
Correct Answer Takeovers
Your Answer Takeovers
Select The Blank

Question ________ is the result of human limitation to the span of management.
Correct Answer Delegation
Your Answer Organization

Question Life Insurance Corporation was nationalized by merging how many private insurance companies?
Correct Answer 245
Your Answer 245

Question In order to achieve group co-operation in the efficient performance of organisational task, the manager
should work with informal leaders, this is called as the :-
Correct Answer Principle of efficiency
Your Answer Principle of integration of group

Question The various tools employed by the companies to improve and sustain employee morale are :-
Correct Answer Building of responsibility , Rotation of jobs , Job enrichment
Your Answer Building of responsibility , Rotation of jobs , Job enrichment

Select The Blank
Question One of the cause of low morale is poor________
Correct Answer Leadership
Your Answer Responsibility
Select The Blank

Question Limitations of business planning is that it has been considered as time consuming and
________ device.
Correct Answer expensive
Your Answer controlling
Select The Blank

Question A rule governing Indian companies states that policy holder's funds must be________only in
India.
Correct Answer invested
Your Answer invested

Question Name the flagship companies under the group of "Aditya Birla"
Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla Corporation
Your Answer Hindalco
Select The Blank

Question Latest approach signifies organization has a part of ________ system.
Correct Answer Social
Your Answer Social
Select The Blank

Question Business ethics can be defined as the study of what is________for the business.
Correct Answer good and right
Your Answer integral and honest

Question Communication barriers in the international environment are
Correct Answer Loss by transmission , Loss by poor retention , Poor listening
Your Answer Loss by transmission , Loss by poor retention , Poor listening
True/False
Question The larger the organisation, the more easier is the control process with respect to overall
results.
Your Answer False

Question Select the guidelines for effective decision making.
Correct Answer Adopt a diagnostic approach to decision making , Involve subordinates in decision making
process , Evaluate the results
Your Answer Adopt a diagnostic approach to decision making , Involve subordinates in decision making
process , Evaluate the results
Select The Blank
Question ________ behaviour is obtained when there is a one-way transmission of orders from
superior to subordinates.
Correct Answer Linear
Your Answer Stubborn

Question What is the other important ingredient of hi-tech service industries, besides labour?
Correct Answer knowledge
Your Answer information technology
True/False
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
True/False
Question Under pre-requisites of planning performance budgeting is meaningful without control.

Your Answer True
Select The Blank

Question ________ is the element of effective control where benefits derived should be more than the
cost incurred from the control system
Correct Answer Economic
Your Answer Economic

Question The names of the experts who have given recent contribution to management are:
Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer William Ouchi , W.Edward Deming , Peter F.Drucker

Question Who said, “Management is management of Men, Money, Machinery Materials and
Information?”
Correct Answer Anonymous

Question What does "Control" set up for the organisation ?
Correct Answer Standards
Your Answer Standards
True/False
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True

Question Who said, “Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively towards
the attainment of gr
Correct Answer Koontz & O „Donell
Your Answer Koontz & O „Donell

Question Components of planning would include
Correct Answer objectives , budgets , procedures
Your Answer budgets , procedures , objectives

Question What type of skills does management require?
Correct Answer conceptual , human relations , technical
Your Answer conceptual , human relations , technical
True/False
Question Learning organizations must adopt processes that encourage interaction across boundaries
Correct Answer True
Your Answer True

Question Allianz AG has collaborated with which Indian partner?
Correct Answer BAJAJ
Your Answer BAJAJ

Question The different types of motivators would be
Correct Answer Positive , External , Financial
Your Answer Positive , External , Financial

Question Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer All type of organizations

Question Who said, “Management is a multiple organ that manages a business, manages a manager
and manages workers and work”?
Correct Answer Peter Drucker
True/False
Question Encore events is a leading Indian event management form.
Correct Answer True
Your Answer True

Question Characteristics of formal organization are :
Correct Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations

Question Before calling a consultant what is it that companies must prepare
Correct Answer Check list
Your Answer Check list

Question The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
True/False
Question It is said that no company is allowed to deal in life and non-life insurance as a single entity.
Correct Answer True
Your Answer True

Question Decision-making is what type of process ?
Correct Answer Intellectual

Question Budgetary control involves budgets such as
Correct Answer sales , production , cash
Your Answer sales , production , cash

Question People with high EQ understand people's which factor ?
Correct Answer Expectations
Your Answer Expectations
Select The Blank

Question Brands are associated with lifestyles and people's________.
Correct Answer aspirations
Your Answer expectations
Select The Blank

Question The ________ appeared in the book, In search of Excellence.
Correct Answer 7 S model
Your Answer 7 S model
True/False
Question Indian companies because of confused status have lacked self-confidence.
Correct Answer True
Your Answer True

Question Some tips for improving written communication would be
Correct Answer Avoid unnecessary words , Use simple words and phrases , Use short and familiar words
Your Answer Use long sentences and paragraphs , Avoid unnecessary words , Use simple words and
phrases
Question The service sector has expanded relentlessly in the past decades. Which of the following
events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer explosion of information technology
Question "Measuring Intellectual Capital" is one of the examples of performance measurement.
Correct Answer True
Your Answer True

Question Advantages of learning organizations should be
Correct Answer Free exchange and flow of information , Commitment to learning, personal development ,
Climate of openness and trust
Your Answer Free exchange and flow of information , Commitment to learning, personal development ,
Climate of openness and trust
Question What is the set-up of an organization?
Correct Answer Relationships
Your Answer Structures
Select The Blank

Question Planning, organizing and controlling demand effective ________ at all stages if they are to be
successful.
Correct Answer decision making
Your Answer strategic decisions
Match The Following

Management requires learning Art requires knowledge Art requires knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making Has no centralized rule-making authority

authority
Management is a multipurpose organ That manages a business That manages a business
Management is understood by Management is what management Management is what management does

performance does
Question Whose feelings and difficulties should the manager know for direction to become effective ?
Correct Answer Subordinates
Your Answer Subordinates
Select The Blank

Question Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Match The Following

Making sense of situations organizing information and thoughts organizing information and thoughts
Creativity brainstorming, associating ideas embedding new knowledge into mental

models
Inquiry interviewing, seeking information interviewing, seeking information
Making choices deciding courses of actions deciding courses of actions

Select The Blank
Question ________ means that private and foreign investors can participate in the Indian Insurance Sector.
Correct Answer Liberalization
Your Answer Liberalization

Question Some of the limitations of business planning are :-
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Expensive device , Heavy cost of planning , Time Consuming
Select The Blank

Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice

Question Name the need under the level of hierarchy which has the highest potency and a person who lacks basic
necessities of life will primarily be motivated by such needs :-
Correct Answer Physiological
Your Answer Physiological
Select The Blank

Question Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun,
________ is again handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer Kumbhmela

Question Empathy is particularly important today as a component of leadership for the following :-
Correct Answer Rapid pace of globalisation , Increasing use of teams , Growing need to retain talent
Your Answer Rapid pace of globalisation , Growing need to retain talent , Increasing competition

Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional management
Your Answer Right successor , Stumbling self confidence , Lack of professional management
True/False
Question Deontological ethics believe that mature persons have inadequate capacity to reason.
Your Answer True
Select The Blank

Question One of the cause of low morale is poor ________.
Your Answer Leadership

Select The Blank
Question Actuary is one who specializes in the ________ of insurance.
Correct Answer Mathematics

Your Answer Mathematics
True/False
Correct Answer True
Your Answer True
True/False
Question Learning organizations should imitate a task force.
Correct Answer True
Your Answer True

Question International consultancy is said to be :-
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Reliant
Select The Blank

Question Producer services are trade, ________ communication and financial services.
Correct Answer Transport
Your Answer Telecom


Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an
ethical point of view?
Correct Answer Ethics of Virtue
Your Answer Ethics of Virtue

Question One of the popular forecast is :-
Correct Answer Demand
Your Answer Demand

Question Which segment of event management has the potential to gross the largest in India?
Correct Answer Live entertainment
Your Answer Live entertainment

Question A business unit must meet specific criteria, if it wants to be called an SBU. These are :-
Correct Answer Definable group of competitors
Your Answer Definable group of competitors

Question What is it when you are feeling and being in touch with subtle feeling about things?
Correct Answer Self awareness
Your Answer Self awareness

Question Franchisee stores can be categorized as :-
Correct Answer Gift and Card Stores , Apparel Stores , Jewellery Stores
Your Answer Gift and Card Stores , Apparel Stores , Jewellery Stores
Match The Following

Appley L Management is management of people Management is management of people and

and not the direction of things not the direction of things
Definition of Management Management is management of men, Management is management of men,
money, machinery, materials and money, machinery, materials and
information information
Koontz and O'Donell Management is the creation and Management is the creation and
maintenance of internal environment in an maintenance of internal environment in an
enterprise enterprise
Peter Drucker Management is a multi-purpose organ Management is a multi-purpose organ that
that manages a business, manages manages a business, manages workers
workers and work and work
True/False
Question According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised
in order to get the maximum output for them.
Your Answer True

Question What percentage does the organized sector within the retailing sector represent?
Correct Answer Just 2%
Your Answer Just 2%

Question An SBU is an independent business with a coherent set of :-
Correct Answer Products , Competitors , Objectives
Your Answer Products , Competitors , Objectives

Question Which king insisted on setting goals and accomplishing it?
Correct Answer Akbar
Your Answer Akbar
True/False
Question Decision-making is a primary part of the managerial process.
Correct Answer True

Your Answer True
Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability

Select The Blank
Question ________ acts are done willfully and not by chance.
Correct Answer Virtuous
Your Answer Righteous
Match The Following

Leading companies in this sector of event Whizcraft Entertainment Ltd, Midas Whizcraft Entertainment Ltd, Midas Events,
management Events, Fountain Head Fountain Head
Problems faced by event management In addition to the entertainment tax, an In addition to the entertainment tax, an
industry event management company is also event management company is also
required to pay service tax required to pay service tax
Areas of operations in event management Celebrity management, television events Celebrity management, television events
Definition of event management Events are the occurrences designed for Events are the occurrences designed for
marketing interests marketing interests
True/False
Question Empathy is important for the need to retain talent.
Correct Answer True
Your Answer True
Select The Blank

Question Maharishi Institute of Management has ________ centres in India and abroad.
Correct Answer 18
Your Answer 20

Question Communication barriers in the international environment are :-

Question Who built the first practical mechanical calculator and predicted the specialization of mental work?
Correct Answer Charles Babbage
Your Answer Charles Babbage

True/False
Question An organization consists of individuals in which their formal roles and structural positions bring them closer.
Correct Answer True

Your Answer True
Question According to Dr. Chakraborty's in his model II, he advocates and gives preference to :-
Correct Answer Wisdom worker
Your Answer Knowledge worker

True/False
Question Henry Fayol's contribution is classified into ten industrial and management principles.
Your Answer False
Question Functional authority works only when :-
Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Select The Blank
Question ________ is the element of effective control where benefits derived should be more than the cost incurred from
the control system.
True/False
Question You should never measure the process and develop tools that will measure your progress.

Your Answer False
Question The code of conduct for a profession should be :-
Correct Answer Enforceable

Your Answer Moral
True/False
Question Delegation and decentralization are closely related to each other.
Correct Answer True

Your Answer True
Question Advantages of SBU's are :-
Correct Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development
of General Managers
Your Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development
of General Managers
Select The Blank
Question Govt. services comprise ________, defence and social goods.
Correct Answer Public administration
Your Answer Public administration

Question Some of the isolated examples of management though where one should go into ceaseless efforts are :-
Correct Answer Faith, courage, conviction
Your Answer Faith, courage, conviction

Question The names of the experts who have given recent contribution to management are:-
Correct Answer William Ouchi , W. Edward Deming , Peter F. Drucker

Your Answer William Ouchi , W. Edward Deming , Peter F. Drucker
Question Some of the distinctive points of Indian ethos are :-
Correct Answer Individual as a central focus , Balance
Your Answer Individual as a central focus , Balance

Question The general management challenges faced by the service sector are :-
Correct Answer Differentiating factors , Revenue model , Communicating the concept
Your Answer Communicating the concept , Differentiating factors , Revenue model

Question Elements of effective control are :-
Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Complex , Corrective , Flexible
Select The Blank

Question ________ is the reason for the rising importance of empathy for business leaders.
Correct Answer Globalisation
Your Answer Entrepreneurship
Select The Blank

Question Unethical acts are a result of ________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues

Question Which among the following is a component of planning?
Correct Answer Rules
Your Answer Rules
True/False
Correct Answer True
Your Answer True
True/False
Question Unity of command means that employees should receive orders from one superior only.
Correct Answer True
Your Answer False
True/False
Question Board members should have an independent sense of judgment.
Correct Answer True
Your Answer True

Question Some of the popular forecasts are :-
Correct Answer Demand forecast , Sales forecast , Specific industry forecast
Your Answer Demand forecast , Sales forecast , Specific industry forecast

Question What forces managers to think about planning for results rather than merely planning activities or work?
Correct Answer Management by Objectives
Your Answer Management by Objectives
True/False
Question Event management in India is an ancient activity.
Your Answer False

Question Under McKinsey's 7 S model, the soft S's are:-
Correct Answer Style , Staff , Skills
Your Answer Staff , Skills , Systems

Your Answer Right successor , Lack of professional management , Simplicity in restructuring

Question Some of the external factors that limit control are :-
Correct Answer Govt. policies , Market changes , Economic changes
Your Answer Govt. policies , Organizational policies , Market changes
True/False
Question Planning and control are closely interrelated and they do not determine the accuracy of decision-making.
Your Answer True
Match The Following

Social effectiveness This component allows you to settle The power of the emotional quotient is in
disputes amicably the workplace
Alfred Bennet He is the father of intelligence quotient Frontline supervisors need EQ most
Daniel Goleman He is an American Behavioural Scientist He is an American Behavioural Scientist

Empathy It is a component of leadership due to the This component allows you to settle
rapid pace of globalisation disputes amicably
True/False
Question Abraham Maslow, an eminent US Psychologist, offered a general theory of motivation called the 'Need
Hierarchy Theory'.
Correct Answer True
Your Answer True
True/False
Question Insider trading issue is an important aspect of corporate governance.
Correct Answer True
Your Answer True
Select The Blank

Select The Blank

Select The Blank

Question The scope for retailing in India is great as it is dominated by the ________.
Correct Answer Unorganized sector
Your Answer Organized sector
True/False
Question According to Swami Vivekananda people have intuition or sacred power to face difficult task.
Correct Answer True
Your Answer True

Question How many event management companies are there in Pune?
Correct Answer 215
Your Answer 215
True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True

Your Answer True

Your Answer Just 2%

Question What does decoding mean?
Correct Answer Message interpretation
Your Answer Message interpretation

Question Name the person who said, "Top companies seem to organize around people honouring these needs-feeling of
control, challenge, lifelong learning recognition" :-
Correct Answer Waterman
Your Answer Hamel

Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques

Question Where is the attack on business families coming from?
Correct Answer Transnational
Your Answer Interstate
Select The Blank

Correct Answer Agricultural
Your Answer Agricultural
Select The Blank

Question Learning organizations are adaptive to their ________ environment
Correct Answer External
Your Answer Internal

Question Name the factors governing the span of management :-
Correct Answer Ability of the manager , Ability of the employees , Geographic location
Your Answer Ability of the manager , Ability of the employees , Geographic location

Question Which of the following is one of the weaknesses of MBO?
Correct Answer Difficulty in setting goals
Your Answer Difficulty in teaching it

Question Services are defined as the art and science of managing :-
Correct Answer The expectations of others , The experiences of people , The demands of the customer
Your Answer The expectations of others , The experiences of people

Question Which of the options best describes the employment capacity of the retailing sector? It is the :-
Correct Answer Second largest employer after agriculture
Your Answer Second largest employer after agriculture

Question Which kind of approach did Fayol contributed to the management literature?
Correct Answer Functional
Match The Following

Potential external opportunities Complacency among rival firms A distinctive competence
BPR Business process reengineering Business process reengineering
TQM Total quality management Total quality management
Potential internal strengths A distinctive competence Complacency among rival firms

Question What should be clarified in the initial steps of delegation process?
Correct Answer Assignment
Your Answer Work

Question Research indicates that the limbic system learns best through :-
Correct Answer Motivation , Extended practice , Feedback
Your Answer Motivation , Extended practice , Feedback

Select The Blank
Question W.Edward Deming introduced quality control in ________.
Correct Answer Japan
Your Answer America

Question Ethical concepts include:-
Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue

Correct Answer Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing stores
Your Answer Apparel retailing stores , Books, Music and Lifestyle retailing stores , Shopping Malls
Select The Blank

Question Chesterd Bernard developed a theory of organization and ________ functions.
Correct Answer Executive
Your Answer Executive
Select The Blank

Question The board should set up ________ committee to determine package for executive directors.
Correct Answer Remuneration
Your Answer Remuneration

Correct Answer Precise and objective
True/False
Question Policy is supposed to be immutable, unchanging and eternal.
Correct Answer True
Your Answer True
Select The Blank

Question A rule governing Indian companies states that policy holder's funds must be ________ only in India.
Correct Answer Invested
Your Answer Invested

Select The Blank
Question ________ means that private and foreign investors can participate in the Indian Insurance Sector.
Correct Answer Liberalization
Your Answer Liberalization

Question Some of the limitations of business planning are :-
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Expensive device , Heavy cost of planning , Time Consuming
Select The Blank

Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice

Question Name the need under the level of hierarchy which has the highest potency and a person who lacks basic
necessities of life will primarily be motivated by such needs :-
Correct Answer Physiological
Your Answer Physiological
Select The Blank


Your Answer Rapid pace of globalisation , Growing need to retain talent , Increasing competition

Your Answer Right successor , Stumbling self confidence , Lack of professional management
True/False
Question Deontological ethics believe that mature persons have inadequate capacity to reason.
Your Answer True
Select The Blank

Question One of the cause of low morale is poor ________.

Your Answer Leadership
Select The Blank
True/False
Correct Answer True
Your Answer True
True/False
Question Learning organizations should imitate a task force.
Correct Answer True
Your Answer True

Question International consultancy is said to be :-
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Reliant
Select The Blank

Question Producer services are trade, ________ communication and financial services.
Correct Answer Transport
Your Answer Telecom


Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an
ethical point of view?
Correct Answer Ethics of Virtue
Your Answer Ethics of Virtue

Question One of the popular forecast is :-
Correct Answer Demand
Your Answer Demand

Question Which segment of event management has the potential to gross the largest in India?
Correct Answer Live entertainment
Your Answer Live entertainment

Question A business unit must meet specific criteria, if it wants to be called an SBU. These are :-
Correct Answer Definable group of competitors
Your Answer Definable group of competitors

Question What is it when you are feeling and being in touch with subtle feeling about things?
Correct Answer Self awareness
Your Answer Self awareness

Question Franchisee stores can be categorized as :-
Correct Answer Gift and Card Stores , Apparel Stores , Jewellery Stores
Your Answer Gift and Card Stores , Apparel Stores , Jewellery Stores
Match The Following

Appley L Management is management of people Management is management of people and

and not the direction of things not the direction of things
Definition of Management Management is management of men, Management is management of men,
money, machinery, materials and money, machinery, materials and
information information
Koontz and O'Donell Management is the creation and Management is the creation and
maintenance of internal environment in an maintenance of internal environment in an
enterprise enterprise
Peter Drucker Management is a multi-purpose organ Management is a multi-purpose organ that
that manages a business, manages manages a business, manages workers
workers and work and work
True/False
Question According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised
in order to get the maximum output for them.
Your Answer True

Your Answer Just 2%

Question An SBU is an independent business with a coherent set of :-
Correct Answer Products , Competitors , Objectives
Your Answer Products , Competitors , Objectives

Question Which king insisted on setting goals and accomplishing it?
Correct Answer Akbar
Your Answer Akbar
True/False
Correct Answer True
Your Answer True
Select The Blank

Select The Blank
Question ________ acts are done willfully and not by chance.
Correct Answer Virtuous
Your Answer Righteous
Match The Following

Leading companies in this sector of event Whizcraft Entertainment Ltd, Midas Whizcraft Entertainment Ltd, Midas Events,
management Events, Fountain Head Fountain Head
Problems faced by event management In addition to the entertainment tax, an In addition to the entertainment tax, an
industry event management company is also event management company is also
required to pay service tax required to pay service tax
Areas of operations in event management Celebrity management, television events Celebrity management, television events
Definition of event management Events are the occurrences designed for Events are the occurrences designed for
marketing interests marketing interests
True/False
Question Empathy is important for the need to retain talent.
Correct Answer True
Your Answer True
Select The Blank

Question Maharishi Institute of Management has ________ centres in India and abroad.
Correct Answer 18
Your Answer 20

Question Communication barriers in the international environment are :-

Question Who built the first practical mechanical calculator and predicted the specialization of mental work?
Correct Answer Charles Babbage
Your Answer Charles Babbage

True/False
Question An organization consists of individuals in which their formal roles and structural positions bring them closer.
Correct Answer True

Your Answer True
Question According to Dr. Chakraborty's in his model II, he advocates and gives preference to :-
Correct Answer Wisdom worker
Your Answer Knowledge worker

True/False
Question Henry Fayol's contribution is classified into ten industrial and management principles.

Your Answer False
Question Functional authority works only when :-
Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Select The Blank
Question ________ is the element of effective control where benefits derived should be more than the cost incurred from
the control system.
True/False
Question You should never measure the process and develop tools that will measure your progress.

Your Answer False
Question The code of conduct for a profession should be :-
Correct Answer Enforceable

Your Answer Moral
True/False
Question Delegation and decentralization are closely related to each other.
Correct Answer True

Your Answer True
Question Advantages of SBU's are :-
Correct Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development
of General Managers
Your Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development
of General Managers
Select The Blank
Question Govt. services comprise ________, defence and social goods.
Correct Answer Public administration
Your Answer Public administration

Question Some of the isolated examples of management though where one should go into ceaseless efforts are :-
Correct Answer Faith, courage, conviction
Your Answer Faith, courage, conviction

Question The names of the experts who have given recent contribution to management are:-
Correct Answer William Ouchi , W. Edward Deming , Peter F. Drucker

Your Answer William Ouchi , W. Edward Deming , Peter F. Drucker
Question Some of the distinctive points of Indian ethos are :-
Correct Answer Individual as a central focus , Balance
Your Answer Individual as a central focus , Balance
Question The general management challenges faced by the service sector are :-
Correct Answer Differentiating factors , Revenue model , Communicating the concept
Your Answer Communicating the concept , Differentiating factors , Revenue model

Question Elements of effective control are :-
Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Complex , Corrective , Flexible
Select The Blank

Question ________ is the reason for the rising importance of empathy for business leaders.
Correct Answer Globalisation
Your Answer Entrepreneurship
Select The Blank

Question Unethical acts are a result of ________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues

Question Which among the following is a component of planning?
Correct Answer Rules
Your Answer Rules
True/False
Correct Answer True
Your Answer True
True/False
Question Unity of command means that employees should receive orders from one superior only.
Correct Answer True
Your Answer False
True/False
Question Board members should have an independent sense of judgment.
Correct Answer True
Your Answer True

Question Some of the popular forecasts are :-
Correct Answer Demand forecast , Sales forecast , Specific industry forecast
Your Answer Demand forecast , Sales forecast , Specific industry forecast

Question What forces managers to think about planning for results rather than merely planning activities or
Your Answer Management by Objectives
True/False
Your Answer False

Question Under McKinsey's 7 S model, the soft S's are:-
Correct Answer Style , Staff , Skills
Your Answer Staff , Skills , Systems

Your Answer Right successor , Lack of professional management , Simplicity in restructuring

Your Answer Govt. policies , Organizational policies , Market changes
True/False
Question Planning and control are closely interrelated and they do not determine the accuracy of decision-
making.
Your Answer True
Match The Following

Social effectiveness This component allows you to settle disputes The power of the emotional quotient is in th
amicably workplace
Alfred Bennet He is the father of intelligence quotient Frontline supervisors need EQ most
Daniel Goleman He is an American Behavioural Scientist He is an American Behavioural Scientist
Empathy It is a component of leadership due to the rapid This component allows you to settle disput
pace of globalisation amicably
True/False
Question Abraham Maslow, an eminent US Psychologist, offered a general theory of motivation called the '
Hierarchy Theory'.
Correct Answer True
Your Answer True
True/False
Question Insider trading issue is an important aspect of corporate governance.
Correct Answer True

Your Answer True
Select The Blank

Select The Blank

Question Events like trade fairs are handled by government authorities, for example the biggest concourse
the sun, ________ is again handled by Allahabad Municipal Corporation.
Select The Blank

Question The scope for retailing in India is great as it is dominated by the ________.
Correct Answer Unorganized sector
Your Answer Organized sector
True/False
Correct Answer True
Your Answer True

Question How many event management companies are there in Pune?
Correct Answer 215
Your Answer 215
True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True

Your Answer Just 2%

Question What does decoding mean?
Correct Answer Message interpretation
Your Answer Message interpretation

Question Name the person who said, "Top companies seem to organize around people honouring these ne
feeling of control, challenge, lifelong learning recognition" :-
Your Answer Hamel

Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques

Your Answer Interstate
Select The Blank

Your Answer Agricultural
Select The Blank

Question Learning organizations are adaptive to their ________ environment
Correct Answer External
Your Answer Internal

Question Name the factors governing the span of management :-
Correct Answer Ability of the manager , Ability of the employees , Geographic location
Your Answer Ability of the manager , Ability of the employees , Geographic location

Question Which of the following is one of the weaknesses of MBO?
Correct Answer Difficulty in setting goals
Your Answer Difficulty in teaching it

Question Services are defined as the art and science of managing :-
Correct Answer The expectations of others , The experiences of people , The demands of the customer
Your Answer The expectations of others , The experiences of people

Your Answer Second largest employer after agriculture

Question Which kind of approach did Fayol contributed to the management literature?
Correct Answer Functional
Match The Following

Potential external opportunities Complacency among rival firms A distinctive competence

BPR Business process reengineering Business process reengineering
TQM Total quality management Total quality management
Potential internal strengths A distinctive competence Complacency among rival firms

Question What should be clarified in the initial steps of delegation process?
Correct Answer Assignment
Your Answer Work

Question Research indicates that the limbic system learns best through :-
Correct Answer Motivation , Extended practice , Feedback
Your Answer Motivation , Extended practice , Feedback
Select The Blank

Question W.Edward Deming introduced quality control in ________.
Correct Answer Japan
Your Answer America


Correct Answer Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing stor
Your Answer Apparel retailing stores , Books, Music and Lifestyle retailing stores , Shopping Malls
Select The Blank

Question Chesterd Bernard developed a theory of organization and ________ functions.
Correct Answer Executive
Your Answer Executive
Select The Blank

Question The board should set up ________ committee to determine package for executive directors.
Correct Answer Remuneration
Your Answer Remuneration

Correct Answer Precise and objective
True/False
Question Policy is supposed to be immutable, unchanging and eternal.
Correct Answer True
Your Answer True
Select The Blank

Question A rule governing Indian companies states that policy holder's funds must be ________ only in Ind
Correct Answer Invested
Your Answer Invested

Question Rules offer a definite direction to the planning process, they have also the names as :-
Correct Answer Specific , Rigid , Non-flexible
Your Answer Flexible , Specific
True/False
Question Learning organizations should be adaptive to their internal environment.
Your Answer True

Question In which sector is management given much importance?
Correct Answer Corporate
Your Answer Corporate

Question What type of planning Indian business families are doing?
Correct Answer Succession
Your Answer Succession
True/False
Question Wrong medium of communication is a physical barrier.
Your Answer True

Question Decision-making is what type of process?
Correct Answer Intellectual

Question According to HR issues which untapped resources should be tapped?
Correct Answer Human
Your Answer Human
Select The Blank

Question With liberalization markets are undergoing fundamental changes including ________ and pressure on prices.
Correct Answer Competition
Your Answer Competition

Question What shrinks working memory and so has the ability to think clearly?
Correct Answer Emotional distress
Your Answer Emotional stress
True/False
Question In delegation a superior transfer some duties and responsibilities to his subordinates.
Your Answer True

Your Answer Transnational
Select The Blank

Question The noteworthy in Owen's contribution to management philosophy is the ________ element in management.
Correct Answer Human
Your Answer Machine

Question Name the group of related businesses that can be taken for the sake of strategic planning, distinct from the rest
of the businesses :-
Correct Answer Strategic business units
Your Answer Strategic business units

Question The channels through which corporate governance may bear on performance are activated through several
structural and institutional factors as follows :-
Correct Answer Legal, political and regulatory environment , Financial structure of corporation , Structure and functioning of co.
Your Answer Legal, political and regulatory environment , Financial structure of corporation , Structure and functioning of co. ,
Decision making
Match The Following
Philosophy of scientific management Development of each man to his capacity It is a major milestone in the history of
and ability management thought
Six industrial activities Technical, commercial, financial, Development of each man to his capacity
accounting, security management and ability
Five management functions Planning, organizing, commanding, co- Planning, organizing, commanding, co-
ordination, control ordination, control
Four supervisors at implementation Gang boss, speed boss, repair boss, Division, direction, authority, responsibility,
department inspector discipline
Question According to the Consequentialism concept of ethics, an act which does not maximize value :-
Correct Answer Is not ethically permissible
Your Answer Is ethically permissible

Question Name the flagship companies under the Business family "Munjals" :-
Correct Answer Hero Honda , Hero Cycles
Your Answer Hero Honda , Munjal Showa , Hero Cycles
True/False
Correct Answer True
Your Answer True

Question Peter Drucker is an expert on :-
Correct Answer History of technology , History of American statesman , Japanese art
Your Answer French art , History of American statesman

Question What is the core of corporate governance?
Your Answer Succession planning
True/False
Question Fear among managers is not a barrier to delegation of authority.
Your Answer False

Question The objectives in corporate governance are :-
Correct Answer Growth , Stability , Shareholders value maximization
Your Answer Growth , Stability , Shareholders value maximization , Value minimization

Question A procedure has the following advantages :-
Correct Answer Ensures uniformity of action , Increases co-ordination , Provides good standard for the manage
Your Answer Ensures uniformity of action , Increases co-ordination , Promises sales profit , Provides good standard for the
manage
True/False
Question Learning from mistakes is often more powerful than learning from success.
Correct Answer True
Your Answer True

Your Answer Govt. policies , Market changes , Economic changes
True/False
Question Under pre-requisites of planning performance budgeting is meaningful without control.

Your Answer False
Select The Blank

Question A set of actions that you start with and must maintain is also called as ________.
Correct Answer Strategy
Your Answer Strategy

Question The major books on social and political analysis by Peter Drucker are :-
Correct Answer The future of industrial man , The age of discontinuity , Drucker on Asia
Your Answer The future of industrial man , The age of discontinuity , The effective executive
Select The Blank

Question Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer Capital
Your Answer Demand
Select The Blank

Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
True/False
Question Correction of deviations is the point at which control can be seen as a part of the whole system of management
and can be related to other managerial functions.
Correct Answer True
Your Answer True
Select The Blank

Question Necessity of control in business organization arises due to number of factors, one of which is ________ of
organizations themselves.
Correct Answer Complexity
Your Answer Inconsistency

Question The fundamental objective of corporate governance is essentially :-
Correct Answer Enhancement of long term shareholder value
Your Answer Enhancement of long term shareholder value

Question What forces managers to think about planning for results rather than merely planning activities or work?
Your Answer Management by Goals
True/False
Question The purpose of control is not to appraise current and completed action but to provide a basis for regulating
future activities.
Your Answer True

Question Under principle of effective communication what should be fully understood by all concerned?
Correct Answer Tasks , Policies , Responsibilities
Your Answer Tasks , Policies , Responsibilities

Question Advantages of delegation of authority would be:-
Correct Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in
terms of recognition
Your Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in
terms of recognition
Question Principles of effective delegation are:-
Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer Train the subordinates , Reward delegation , Appropriate reporting system
Select The Blank

Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is
________.
Correct Answer Scientific
Your Answer Strategic
Match The Following

Feature of management Management is dynamic Management is dynamic
Fundamental functions of management Planning, organizing, actuating and Planning, organizing, actuating and
controlling controlling
Characteristic of management Management is an endeavor to achieve Management is an inter-disciplinary
the pre-determined objectives approach
Scope of management Management is an inter-disciplinary Concept of "Management" is that the art
approach behind beauty is management
Select The Blank
Question If you don't know what you want to achieve, don't call in the ________.
Correct Answer Consultant
Your Answer Consultant
Select The Blank

Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Job
True/False
Question Control techniques affect the degree of decentralization.
Correct Answer True
Your Answer True

Select The Blank
Question The four A's of the service section are acceptability, ________ , affordability, availability.
Correct Answer Awareness
Your Answer Awareness

Question Name the type of the supervisor who takes care of the number being produced today :-
Correct Answer Speed Boss
Your Answer Speed Boss

Question Budgetary control involves budgets such as :-
Correct Answer Sales , Production , Cash
Your Answer Sales , Production , Variation
Select The Blank

Question To enhance emotional intelligence, ________ must refocus their training to include the limbic system.
Correct Answer Organisations
Your Answer Managers

Question How many forces of competition are there according to Michael E. Porter?
Correct Answer Five
Your Answer Four

Question The components of competitive analysis are :-
Correct Answer Future goals , Current strategy , Capabilities
Your Answer Future goals , Current strategy , Switching costs

Question Types of degree of delegations are:-
Correct Answer Low degree , Moderate degree , High degree
Your Answer Low degree , Moderate degree , Sixth degree
Select The Blank

Question ________ is the ability to sense, understand and effectively apply emotion.
Correct Answer Emotional Intelligence
Your Answer Intelligent Quotient
True/False
Question Professional management signifies separation of ownership and management.
Correct Answer True
Your Answer True

Question The different A's of the service sector are :-
Correct Answer Affordability , Awareness , Availability

Your Answer Affordability , Awareness , Allocability

Question Retailing categories based on ownership arrangement would be :-
Correct Answer Super Markets , Consumer Durables Stores , Departmental Stores
Your Answer Super Markets , Consumer Durables Stores , Departmental Stores
Match The Following

Oral Communication Frequently used by supervisors at the In communication this means that they
shop floor and by middle level managers hear what they want to hear and ignore
other information
Selective Perception In communication this means that they Frequently used by supervisors at the shop
hear what they want to hear and ignore floor and by middle level managers
other information
Semantic Distortion This type of communication is said to be There is a large amount of information
deliberate or accidental which is withheld because it will cause
jealousy
Secrecy There is a large amount of information Listening demand full attention and
which is withheld because it will cause discipline
jealousy
True/False
Question Human thoughts are classified under Tamas Rajas and Hettwa

Your Answer True
Question How many central ideas are associated with consequentialism?
Correct Answer Two

Your Answer One
True/False
Question Successful consultants must be foreign culture savvy.
Correct Answer True

Your Answer False
Question The service sector earns a livelihood for :-
Correct Answer One out of every two Indians
Your Answer One out of every two Indians
True/False
Question Communication is a composite (a) information given and received (b) a listening effort by some of them
involved.
Your Answer True
Question One of the factors which learning organizations possess is a climate of openness and the other factor is :-

Your Answer Trust
True/False
Question One of the oldest technique of checking performance is the personal observation.
Correct Answer True

Your Answer False
Select The Blank
Question ________ is said to be the first contributor to management.
Correct Answer Robert Owen
Your Answer Henry Fayol

Question Which of the following business houses has gone the retail way?
Correct Answer Rahejas

Your Answer Malwias
Select The Blank
Question Modern Indian thought on management has its root in the ancient Indian Philosophy of ________.
Correct Answer Vedanta
Your Answer Visionary

Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer Authority

Your Answer Authority
Select The Blank
Question The word ________ denotes a function, a task, a discipline.
Correct Answer Management

Your Answer Decision
Question The different kinds of relationships for selecting the span of control would be :-
Correct Answer One to one , Cross relationship , Direct group
Your Answer One to one , Three to three , Cross relationship

Question Of which type of knowledge is science a body of?
Correct Answer Organized

Your Answer Organized
Match The Following
Zurich Hero group Sanmar
ING Group Vyasa Bank State bank of India
STANDARD LIFE HDFC Hero group
AMP Sanmar HDFC

Question Name the growing developer and publisher software created by SBU's to handle product development for each
of the segments like child, youth entertainment etc.
Correct Answer Mindscape
Your Answer Mindscape
Select The Blank
Question Learning from mistakes is often more powerful than learning from ________.
Correct Answer Success

Your Answer Forecasting
Select The Blank
Question Training your subordinate means ________ them.
Correct Answer Motivating
Your Answer Motivating
Question The channels through which corporate governance may bear on performance are :-
Correct Answer Managerial incentives , Disciplining , Corporate restructuring
Your Answer Managerial incentives , Disarray , Disciplining

Question In the process of delegation, to whom some part of the authority is allotted?
Correct Answer Subordinate

Your Answer Subordinate
Question The characteristics of a good consultant should be :-
Correct Answer Team spirit , Cosmopolitan outlook , Good communication skill
Your Answer Team spirit , Cosmopolitan outlook , Insular outlook

Question Name the tool which learning organizations employ for seeking information :-
Correct Answer Inquiry

Your Answer Inquiry
Question What specific thing everybody in the organization is made to follow for unity of policy?
Correct Answer Aim

Your Answer Target
Question The different types of motivators would be :-
Correct Answer External , Financial , Positive

Your Answer Positive , Parallel
Question The meaning and purpose of control is :-
Correct Answer Knowing exactly what work is to be done , Knowing that the work has been done or being done , Knowing
immediately of any delays, hold ups
Your Answer Knowing exactly what work is to be done , Knowing that the work has been done or being done , Knowing that
the work was not favourable
Question The tools and techniques used in learning organizations are :-
Correct Answer Creativity, brainstorming , Observing outcomes , Reframing knowledge
Your Answer Creativity, brainstorming , Observing outcomes , Reframing knowledge
Select The Blank


Your Answer Technology
Question Which type of financiers are early shareholders?
Correct Answer Large

Your Answer Medium
True/False
Question Federick W.Taylor is referred to as 'father of modern management theory'.

Your Answer True
Select The Blank
Question To establish contact with the creator ________ helps us to transfer our minds and reach at the goal.
Correct Answer Yogic processes, social norms and values
Your Answer Sattwa processes, social values

Select The Blank
Question One of the earlier users of this strategic business unit was ________.
Correct Answer General Electrical Co.
Your Answer Sun Pharma

Question It is said "Controlling can not take place in a vacuum", which means there can be no controlling without previous
:-
Correct Answer Planning
Your Answer Guidance
True/False
Your Answer True
True/False
Question Before 1990, Global players were allowed to enter and operate in Indian Market.
Your Answer False
True/False
Question Motivation of subordinates to meet the expectations of the manager is a feature of direction.

Your Answer False
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
True/False
Question Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Question Name the books on management written by Peter Drucker :-
Correct Answer Frontiers of Management , The practice of management , Management, tasks, responsibility
Your Answer Drucker on Asia , Frontiers of Management , The practice of management
Question Disadvantages of SBUs are :-
Correct Answer Dysfunctional competition among divisions , Over-emphasis on short term performance , Distortion of
information
Your Answer Dysfunctional competition among divisions , Over-emphasis on short term performance , Distortion of
information

Question Name the person who said, "Top companies seem to organize around people honouring these
needs-feeling of control, challenge, lifelong learning recognition" :-
Your Answer Waterman

Your Answer Largest employer of people in the country
Match The Following

Principle of effective delegation To believe in feedback, interaction To believe in feedback, interaction and
and result orientation. result orientation.
High degree of delegation The task is specified to a subordinate The task is specified to a subordinate
and is told to report back with results and is told to report back with results
Functional authority This is clarifying the assignment, This is clarifying the assignment, which
which is delegated to a department. is delegated to a department.
Need for delegation Superior needs to concentrate on Superior needs to concentrate on
important and vital issues. important and vital issues.


Question Under mechanism of scientific management, scientific task setting includes :-
Correct Answer Time study , Motion study , Method study
Your Answer Time study , Motion study , Method study
True/False
Question Wrong medium of communication is a physical barrier.
Your Answer False
Select The Blank

Question ________ are at a minimum where the morale is high.
Correct Answer Grievances
Your Answer Grievances
True/False
Question Poverty is an asset of the insurance sector.

Your Answer False

Question Unethical acts are results of the following factors:-
Correct Answer Unawareness and insensitivity to issues , Selfishness , Faulty reasoning
Your Answer Unawareness and insensitivity to issues , Selfishness , Faulty reasoning
Select The Blank

Question The basic assumptions regarding human nature has been classified in ________ which says he is
gullible, not very bright and by nature resistant to change.
Correct Answer Theory X
Your Answer Theory X and Y

Question The model presented by Dr. Chakraborty shows that Indian thought has a keynote, that is :-
Correct Answer Balance
Your Answer Brain

Question Planning is based on future conditions which are dynamic, hence it is said to be :-
Correct Answer Flexible
Your Answer Flexible
True/False
Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and
Anthony in 1981.
Correct Answer True
Your Answer True

Question Characteristics of formal organization are :-
Correct Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations
True/False
Question Procedures establish a useful method of doing work and thus it can eliminate friction between
departments.
Correct Answer True
Your Answer True

Question The potential external threats faced by an organization are :-
Correct Answer Entry of low cost foreign players , Adverse demographic changes , Slower market growth
Your Answer Entry of low cost foreign players , Adverse demographic changes , Faster market growth
Select The Blank

Question Physical needs are at the base of the hierarchy theory of motivation while self actualization needs
are at the ________.
Correct Answer Apex
Your Answer Second level
True/False
Question Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.
Your Answer False
Select The Blank

Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to
team spirit and ________ of people for a common purpose.
Correct Answer Togetherness
Your Answer Confidence
True/False
Question EQ was first brought to attention by Benott Simon.
Your Answer False
Select The Blank

True/False
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer False
Select The Blank

Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer Wisdom worker

Question What hampers organisational communication?
Correct Answer Barrier
Your Answer Barrier
Match The Following

Internet Further development of retail sector Further development of retail sector in

in India India
Important trends in retailing Market concentration Market concentration
Exclusive retailing Apparel retailing stores Strength to any large retailer
Retailing category based on shop High street stores High street stores
area/location
True/False
Question The service sector has not corporatised itself.
Your Answer False
True/False
Question One of the oldest technique of checking performance is the personal observation.
Correct Answer True
Your Answer True
Select The Blank

Question ________ provide all types of help required to make the business more efficient and profitable.
Correct Answer Consultants
Your Answer Consultants

Question What is the core of corporate governance?
Your Answer Trust

Question What is the challenge insurance will face like any other service sector?
Correct Answer Branding
Your Answer Training
True/False
Question 'Span of control' is also referred to as span of management.
Correct Answer True
Your Answer True
Select The Blank

Question ________ organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Learning

Question What is the essential process of adoption in organizations?
Correct Answer Decision
Your Answer Controlling

Question What specific thing everybody in the organization is made to follow for unity of policy?
Correct Answer Aim
Your Answer Aim
Select The Blank

Question The word ________ denotes a function, a task, a discipline.
Correct Answer Management
Your Answer Management

Question The service sector has grown because of reasons mentioned below :-
Correct Answer Tendency of distributing specialized knowledge and technology capital for labour in the
manufacturing industry , Technology no longer gives a competitive edge to manufacturing activities
in the global scenario , As income increases, consumer demands for services increase faster than
those for goods
Your Answer Tendency of distributing specialized knowledge and technology capital for labour in the
manufacturing industry , Technology no longer gives a competitive edge to manufacturing activities
in the global scenario , As income increases, consumer demands for services increase faster than
those for goods

Question Name the leading ad agencies in India that have a separate event section :-
Correct Answer Vigennet , Ogilvy , Mathers
Your Answer Vigennet , Ogilvy , Mathers

Question What articulates the long-term goals of an enterprise?
Correct Answer Vision Statement
Your Answer Vision Statement

Question The summary of important trends in retailing is :-
Correct Answer Non store retailing , Global players V/s local players , Efficiency and focus
Your Answer Non store retailing , Global players V/s local players , Efficiency and focus

Question The objectives in corporate governance are :-
Correct Answer Growth , Stability , Shareholders value maximization
Your Answer Growth , Stability , Shareholders value maximization
Select The Blank

Question ________ is practiced like all other managerial functions at all levels of management.
Correct Answer All level exercise
Your Answer All level decision making

Question What does office management include?
Correct Answer Staffing and equipment of the office
Your Answer Staffing and equipment of the office

Your Answer Rapid pace of globalisation , Increasing use of teams , Growing need to retain talent

Question To get over tensions and stress one must practice the yogic exercises that consist of :-
Correct Answer Abstinence , Meditation , Breath-control
Your Answer Abstinence , Meditation , Breath-control
Select The Blank

Question Span of control is also referred to as the span of ________.
Correct Answer Supervision
Your Answer Supervision

Question This is the most suitable form of communication but if misused, it is the most stupid form, what is it?
Correct Answer Silence
Your Answer Gestures

Question Budgetary control involves budgets such as :-
Correct Answer Sales , Production , Cash
Your Answer Sales , Production , Cash

List of attempted questions and answers on management concepts

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List of attempted questions and answers on management concepts

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Correct Information communicating and entertainment cob's (ICE's)

Select The Blank

Multiple Choice Multiple Answer

Correct Monetary incentives , Job-based techniques , MBO techniques

Select The Blank

Multiple Choice Single Answer

Multiple Choice Multiple Answer

Correct Co-ordinating , Controlling , Directing

Match The Following

Disclosures Transparent Corporate governance

Shareholder democracy Myth in India Invest time and efforts

Planning Board of directors Function of board

Trust Corporate governance Myth in India

Multiple Choice Multiple Answer

Multiple Choice Single Answer

Multiple Choice Single Answer

Select The Blank

Correct Law of destiny

Select The Blank

Select The Blank

Multiple Choice Multiple Answer

Correct Infrastructure , Knowledge , Labour

Select The Blank

Multiple Choice Multiple Answer

Correct Midas , Pinnacle , Wizcraft

Multiple Choice Multiple Answer

Multiple Choice Single Answer

Correct Stagger or stumbling self-confidence

Multiple Choice Multiple Answer

Multiple Choice Single Answer

Multiple Choice Multiple Answer

Correct Focus , Objectivity , Creativity

Select The Blank

Multiple Choice Multiple Answer

Correct Sample , Balanced , Flexible

Select The Blank

Multiple Choice Single Answer

Correct Precise and objective

Multiple Choice Single Answer

Correct Self regulation

Multiple Choice Multiple Answer

Correct Self-awareness , Emotional management , Empathy

Multiple Choice Single Answer

Correct Footwear stores

Match The Following

Select The Blank

Select The Blank

Multiple Choice Multiple Answer

Select The Blank

Multiple Choice Single Answer

Multiple Choice Multiple Answer

Correct Scientific task setting , Planning task setting , Standardization of tools