KATHERINE DROGUETT

12851 Wishing Well Way * Bristow, Virginia 20136

Telephone: (703) 501-0505 * Email: kd10c0e3c@westpost.net
MEDIA MONITORING ANALYST * NETWORK ADMINISTRATOR
Bilingual (English & Spanish) online media specialist and network administration
expert with extensive experience and a proven ability to execute social media p
rojects and manage technology assets. Diagnoses and promptly resolves technical
issues. Works effectively with diverse teams, including vendors, clients and oth
er stakeholders. Uses extensive technology skills and Web 2.0 knowledge to move
projects forward.

Web Marketing * Social Media * Technical Support * Troubleshooting * Network Adm

inistration * Web 2.0 * Online Promotions * Program Management * Syndication * B
logging * Search Engine Optimization (SEO) Strategic Planning * Communications *
Data Backups * Media Monitoring * Network Asset Management * Problem Solving *
Customer Service * Ezine Articles * Office Administration * Hardware * Software

PROFESSIONAL EXPERIENCE
SOCIAL MEDIA EFFECTIVE SOLUTIONS, Bristow, Virginia * 2010-Present
Web-based enterprise that connects clients with customers via social media accou
nt management, Internet marketing, SEO and email campaigns (www.socialmediaeffec
tivesolutions.com).
Founder / Owner: Manage all aspects of business, starting up company and directi
ng social media initiatives for a variety of clients. Develop new business, cont
acting clients, forging relationships, analyzing media strategy and creating pla
ns to increase sales. Manage freelance contractors. Leverage extensive technical
skills and Web 2.0 knowledge to drive new business to client companies.
Key Accomplishments:
*Successfully improved client web presence and sales by recommending and impleme
nting strategies to elevate search engine rankings and effectively target web co
nsumers.
*Skillfully managed all facets of new business launch and operations, using netw
ork administration and social media skills to persuasively present business case
for new media strategies.
PRIORITY ONE CONTRACTORS CORPORATION, Manassas, Virginia * 2005-2009
Small residential and commercial remodeling company with 8 staff (www.priority1c
orp.com).
Office Manager / Network Administrator: Directed office operations and managed t
echnology assets. Installed and upgraded network applications. Maintained hardwa
re and conducted backups to safeguard critical data. Quickly diagnosed and addre
ssed issues related to LAN, router, connectivity, hardware or software functions
. Oversaw core business functions, including accounts payable, general ledger, p
ayroll and quarterly payroll tax preparation. Supervised inventory and procured
office and construction supplies.
Key Accomplishments:
*Established and maintained reliable, responsive network, promptly troubleshooti
ng and resolving user issues to ensure access to mission-critical technology too
ls.
*Provided sound operational infrastructure for company, setting up and managing
core business functions and ensuring supplies were available as needed.
KATHERINE DROGUETT * Page 2 * kd10c0e3c@westpost.net

ADDITIONAL POSITIONS
QUALXSERV * 2004 * Field Service Computer Technician: Played key role in Dell ha
rdware implementation as a component of a Navy Marine Corps intranet initiative.
Backed up laptops and desktops prior to migration to new network. Transferred d
ata, configured PCs and verified functions (including applications, printers, dr
ives and email). Performed ESI and non-ESI machine upgrades.
PRINCE WILLIAM COUNTY SERVICE AUTHORITY * 2003 * Customer Service Representative
: Interacted with customers, assisting with a variety of functions, including ac
count openings and closures. Quickly resolved problems. Improved customer satisf
action.
INTEGRATED DIGITAL SYSTEMS * 2002 * Document Manager: Played key role in designi
ng SQL database. Digitized files and compiled data for system capability and req
uirements analysis. Created weekly reports. Monitored staff work, gauging accura
cy. Processed 1,500+ cell phone applications and activations per month.
EDUCATION & PROFESSIONAL TRAINING
Bachelor of Science in Computer Networks
Strayer University, Manassas, Virginia
Web Design Training (XHTML, HTML & CSS)
TECHNOLOGY SKILLS
Operating Systems
Windows 98 * NT * Server * 2000 * XP * Vista