MICHAEL P.

PISANO
5001 Moccasin Ct. Cell: 925-234-8591
Antioch, CA 94531 mp10c3902@westpost.net
GENERAL MANAGER * OPERATIONS MANAGER * OFFICE MANAGER
CONSTRUCTION / CABINETS / BUSINESS INDUSTRIES
Accomplished, entrepreneurial-minded business executive with diverse experience
leading operations for small firms up to large multi-million dollar corporations
. Successful in building and leading high-performance teams to strategically pos
ition firms for competitive market growth. Exceptional conceptualization and imp
lementation of high-impact business and marketing strategies that create and max
imize revenue growth, product/service quality, and performance across operations
. Highly effective leveraging strategic relationships and negotiation/process ma
nagement skills in order to deliver bottom-line results. Proven ability to wear
multiple hats - from directing strategic planning and marketing initiatives to e
xecuting tactical plans. Experienced in Microsoft Office, Quickbooks Pro, Payche
x, ADP, AutoCAD, File Maker Pro, Syspro, CabnetWare, and CabinetVision. Core com
petencies include:
New Business Development * Startup Ops * Operations Management * Lead Generation
E-Commerce * Contract Negotiations * Help Desk * Policy Development * Entreprene
ur
Internet Marketing * Sales Forecasting * Facilities Management * Product Market
ing * Budget Forecasting AP/AR * Shipping/Receiving * Interviewing * Safety Regu
lations * Reporting * Purchasing * Payroll * Benefits * Green * Administration *
Compensation * Software Development
Process Reengineering * Sales * Job Costing * Collections * Quote Generation

PROFESSIONAL EXPERIENCE
AT HOME SERVICES (THE HOME DEPOT), San Leandro, CA July 2009 - Feb
2010
Supplying; Roofing, Siding, Windows, Insulation, Entry Doors and Installation
Sales Consultant
Working thru the largest home improvement retailer, and bringing the Home Depot
experience into the customers home.
* Increased gross sales over 800% in my stores, by following a set sales procedu
re.
CLUB RESOURCE GROUP, Tracy, CA Jan 2009 - Mar 2009
Leading designer and manufacturer of high quality locker systems and supplier of
sports performance flooring, steam/sauna, laundry, and furniture.
Manufacturing Engineer
Directed continuous improvement and development of product line supporting impro
ved production performance and increased operational profitability. Daily servic
es included marketing, developing catalog, and processing parts orders, as well
as engineering, designing and implementing work flow processes and procedures, a
nd developing bills of materials. Coordinated sales, customer service, and manuf
acturing teams.
* Boosted process of parts orders $148,500+ monthly, from $1,500 to $150,000+ a
month, in two months by developing and emailing parts catalog to customers with
detailed information and pictures for accurate parts orders, and by originating
and maintaining schedule for timely deliveries.
Michael P. Pisano Resume Page 2
PRECISION CABINETS AND TRIM, Brentwood, CA 1997 - 2008
Provider of cabinetry to contractors, builders, and home owners with a 80,000 sq
uare foot facility housing top-of-the-line manufacturing equipment.
Executive Manager
Oversaw all aspects of office management including accounting, HR, payroll, bene
fits, contracts, purchasing, insurance, facility management, Job Costing, and co
llections. Accountable for $2 million yearly budget and number 10 direct reports
such as HR Manager, Payroll and Benefits Administrator, IT Director, Help Desk
Administrator, Programmer, Network Administrator, Accounting Manager, A/P Admini
strator, A/R Administrator, Purchasing Administrator, and Receptionist. Set task
force agendas and executive meeting agendas, and prepared meeting notes.
* Instrumental in company growth from 6 to 320, hiring top talent to drive incre
ased revenues.
* Skyrocketed finalized sales $44 million a year, from $1 million to $45 million
a year, doubling growth every year from 1997 to 2006 by managing office alongsi
de one administrator for the first few years and stimulating major expansion.
* Instrumental in major building moves, location and operational transition.
* Key contributor to company's achieving Green Certification.
FORMLINE, INC., Hayward, CA 1994 - 1997
Leading designer and manufacturer of high quality office furniture and health cl
ub lockers.
Operations Manager
Selected to lead operations with accountability for entire locker division, sale
s, engineering, purchasing, A/R, and IT. Administered $1 million yearly budget.
Created all processes, procedures, Parametric Engineering drawings, spreadsheets
, forms, and databases. Supervised six direct reports including Production Manag
er, Purchasing Manager, Engineering Manager, Receptionist, and two Administrativ
e Assistants.
* Escalated annual sales $1.5 million, from $1 million to $2.5 million, in six m
onths with $10 million in bids by facilitating operations transition during the
addition of the locker division.
* Streamlined a 15 hour process per job with many mistakes into a hour process
with zero mistakes.

ADDITIONAL LEADERSHIP EXPERIENCE

Engineering Manager
MULTISPACE LOCKER SYSTEMS, 1989 - 1995
Engineering Manager
P.S. HURLBUT, 1985 - 1989
Project Manager
PISANO DEVELOPMENT COMPANY, 1975 - 1985

EDUCATION & CERTIFICATION

Coursework in Construction Management, CAL POLY, San Luis Obispo, CA
Coursework in Architecture, ARIZONA STATE UNIVERSITY, Tempe, AZ
Coursework in Architecture, WEST VALLEY COLLEGE, Campbell, CA
A.A. in Liberal Arts, DEANZA COLLEGE, Cupertino, CA
Crestcom Management Training
Dale Carnegie Management Training