Level 3 Communications, Harrisburg, PA 1/2010 - 7/2010

Regional Sales Manager - Central Market

Responsible for the recruitment, training and development of a newly formed "Go
Local" sales team. Hired 3 additional "top performers" in our industry to assis
t our company in a new strategy of winning a dominate share of the local enterpr
ise market.
* Responsible for development of both strategic and tactical sales plans for sal
es team
* Coached sales team and implemented sales plan that led to increased sales succ
ess while achieving 252% of quota during the first two quarters of 2010
* Provided detailed analysis of team and individual performances to ensure accur
ate sales forecast and projections
Accomplishments: Fulfilled all aspects of the Sales Director/Sales Manager posi
tion. Developed new sales team and achieved 82% of annual quota within the firs
t two quarters of 2010. Held third highest percentage of quota achievement in t
he nation.
D&E Communications, Lancaster, PA
9/2005 - 12/2009
Regional Sales Manager - Central Market
Responsible for recruiting, training and leading a sales team of 10 Account Exec
utives, and 5 Customer Account Managers. Performing all aspects of sales manage
ment.
* Recruiting, Training and coaching all members of the central sales team
* Creating and implementing comprehensive sales and performance plans
* Responsible for sales forecasting, business development and strategic planning
* Developing specific management plans for top strategic accounts and prospects
Accomplishments: Recognized as "Sales Manager of the Year" in 2007 after leading
sales team to achieving 132% of annual quota. Recognized for President's Circle
status during 11 quarters of sales performance. Achieved Million Dollar Sales
Club status during 2006, 2007, 2008 sales campaigns. Responsible for 56% of com
pany's direct sales quota.
Commonwealth Telephone - CTSI Division, Lancaster, PA 6/1999 - 10/200
4
District Sales Manager - Lancaster, York, Reading
Responsible for development of both the Major and General Business sales team fo
r Central PA sales district.
* Restructuring Sales Territories
* Creating Strategic Business Plan to expand market penetration
* Interacting with marketing department to create new products and name recognit
ion
* Monitoring sales reps performance and coaching improvement
Accomplishments: Improved overall performance of district sales office to 174%.
Helped establish district sales office as only two EBITA positive districts wit
hin the company. I was assigned by the corporate training director to participa
te as corporate sales trainer for all new sales hires. Helped establish corpora
te identity within the central district as a viable provider of Telecommunicatio
n services.
Paychex , Harrisburg
3/1997 - 6/1999
Account Representative
Initiated the development of the Lancaster Marketplace. Utilized all phases of
Sales skills and experience:
* Developing relationships with the Accounting and Banking community
* Worked with Human Resources representative to penetrate higher level accounts
Accomplishments: Attained the highest average revenue per client of all sales r
epresentatives within the district. I achieved over 100% of quota in three of t
he ancillary services.
The Securus Group, Lancaster, PA
1/1995 - 3/1997
Account Representative
This position marked a career change from the office equipment industry to the i
nsurance industry.
* Responsible for the development and monitoring of marketing plans for property
and casualty insurance, as well as life and health insurance
* Assisting senior representatives in prospecting and penetrating new accounts
Accomplishments: I acquired a license for property/casualty and life/health ins
urance, and gained valuable marketing and sales experience in a new industry.

Capitol Image Systems, Harrisburg, PA

1/1992 - 1/1994
Branch Sales Manager
Conestoga Copiers, Lancaster, PA
Sales Manager
1/1986 - 7/1991
Sales Representative
6/1980 - 12/1985

Education/Training/Leadership
B.S. Degree, Major: Business Administration, Minor: Marketing, Wesley College, D
over, DE - 1979
I attended and completed numerous training seminars, and received Sales and Lead
ership certifications with Xerox, Achieve Global, Pacific Institute and Panasoni
c Corp.