NATALIA FREEMAN

SUMMARY OF QUALIFICATIONS
Dynamic Real Estate and Property Management professional with comprehensive expe
rience managing day-to-day operations for facilities and real estate investment
groups. Hands-on people manager with keen ability to increase property NOI throu
gh strategic marketing strategies, customer service and relationship building. A
dept in all areas of business administration such as accounts payable, budget fo
recast, procurement, marketing and operations. Recipient of Excellence in Custom
er Service Award with Lennar, Inc. Fluent in English and Russian.
PROFESSIONAL EXPERIENCE
Led day- to-day property management operations including profitability and faci
lity maintenance for new home development and rental communities.
Tracked and monitored annual operating budget and adhered to company policies a
nd directives along with capital improvement programs.
Evaluated financial statements and worked with property on issues and remedies.
Reviewed contracts and processed all invoices for payment.
Participated with marketing approaches and maintain record regarding current ad
vertising methods. Developed organization program providing accurate reporting a
nd resident paperwork.
Ensured property housing practices were followed including all required inspect
ions, permits and licenses. Provided support for safety issues and corrections.
Communicated with residents ensuring property rules and regulations were follow
ed. Provided superior customer service.
Provided prospective residents site tour and facility information. Processed ap
plications along with rental payments.
Delivered marketing and sales management for customers within a new home commun
ity by providing moving plan customization along with home sale support.
Collaborated with lenders, title agencies and construction division to close on
escrows in accordance with corporate timelines.
Tracked and monitored performance metrics across marketing efforts and customer
conversions. Presented reporting in team meetings to senior management.
Created key messaging for community value add through strategic public relation
s outreach across multiple channels. Designed pricing strategy for new home and
townhouse releases.
Led quality assurance testing for web enabled and stand alone applications deve
loping test strategy and scripting.
Launched business concept for international marriage service providing client s
upport operations across 400+ marriages. Developed third party agreement with fo
reign business partners.
Participated in engineering design to develop machine specifications for manufa
cturing equipment. Provided consultative advice on design concepts improving pro
ductivity of asset.
WORK HISTORY
La Vina Apartments, Livermore, California
Present
Assistant Property Manager

LENNAR, San Ramon, California

2003 - 2005
Community Sales Manager
STANDARD PACIFIC HOMES, Campbell, California 2002 - 2003
Community Sales Manager
CENTURY 21 EL CAMINO, Sunnyvale, California 2002 - 2002
Real Estate Agent
INTERNATIONAL FAMILY MARRIAGE SERVICE, Kiev, Ukraine 1997 2001
Small Business Owner
TECHNICA CORPORATION, Kiev, Ukraine 1992 - 1997
Mechanical Engineer
EDUCATION
Certified Property Management Candidate, 2010-Current
Bachelor of Science, Mechanical Engineering, 1992
KIEV POLYTECHNIC UNIVERSITY, Ukraine
California Real Estate License, 2002-Current