Emery Luther

Wesley Chapel, FL 33545

(904)219-1294
el10fd56c@westpost.net

Knowledge, Skills and Abilities

* Proficient in Microsoft Word, Outlook, Excel, PowerPoint and Access
* Excellent communication skills and proper phone etiquette
* Able to assess a customer's needs and provide services that are best for the c
ustomer
* Capable of working independently on tasks and completing them in a timely mann
er
* Skilled at relaying information and ideas in which others will understand
* Proficient in managing time efficiently
* Knowledge of account reconciliation, accounts receivable and payable
* Able to learn new material in a timely manner
* Capable of typing more than 40 words per minute
* Skilled at performing audits to ensure accuracy and efficiency
* Knowledge of accounting principles
* Skilled at data entry and retrieval
Experience
Local Veterans Employment Representative - Agency for Workforce Innovation
August 2010 - Present
The main focus of my position with the Agency for Workforce Innovation was to as
sist veterans with finding suitable employment. I was successful in my position
because I networked and made contacts with employers throughout our region. I
informed employers of the different types of veterans' preference and eligibilit
y.
* Counseled clients on benefits and opportunities that are available for them
* Compiled files and reports on all clients using computer software and filing s
ystems
* Assisted clients with filling out applications or questionnaires
* Contacted potential clients to be interviewed at home or in field locations, b
y phone, email or in person
* Reviewed client's qualifications and determined their employment eligibility
* Performed weekly audits to ensure correct data entry in reports
* Met with employers and business owners to discuss the benefits of hiring my cl
ients
* Reviewed client's finances in order to determine their eligibility for special
programs
Human Resources Intern - Department of Veterans Affairs
August 2009 - August 2010
As an Intern with the Department of Veteran Affairs I gained knowledge on many d
ifferent aspects of human resources. I rotated between all of the services in h
uman resource which included; Staffing, Processing and Records, Employee and Lab
or Relations and Special Programs. However, most of my success came when I was
in Special Programs, working with federal retirements. There I help to develop
a retirement estimate form which helped the retirement specialist calculate fede
ral employees' retirements more efficiently.
* Analyzed employee's service records to put together retirement estimates
* Collaborated with other retirement specialists to put together benefit seminar
s
* Entered and retrieved data in several databases
* Performed audits to ensure correct financial data for employees

Service Manager - Massey Services

October 2006 - April 2008
As a Service manager with Massey Services I successfully oversaw the services of
over 400 clients a month and maintaining low inventory shrinkage. One of the r
easons of why I was successful at both of these is because of my ability to moti
vate and boost morale amongst my employees.
* Communicated with clients about the services Massey Services provides
* Called and met with potentially new customs to provide services/~50 average a
day
* Scheduled a high volume of clients to be serviced every month
* Helped customers determine the best services that fit their needs
* Interviewed potential new employees and reviewed their qualifications
* Managed 400 clients' services which consisted of $25,000 in monthly revenue
* Oversaw employees' weekly service reports
* Sold a variety of pest control protection plans
* Reviewed employees' pay to ensure accuracy
* Made sure that employees complied with company policies and procedures
* Trained employees on a weekly basis
* Developed cost saving techniques for daily business
Business Co-owner - All American Painting and Remodeling
January 2005 - August 2006
The main focus of my position was bookkeeping, filing taxes and performing accou
nt reconciliations. I also tracked all of our accounts receivables and payables
.
* Coordinated daily activities for employees and scheduled material deliveries
* Informed customers of the remodeling projects and estimated costs
* Planned marketing campaigns to help advertise our services
* Advised potential customers on cost efficient ways to complete their projects
* Interviewed potential new employees and reviewed their qualifications
* Performed account reconciliation weekly to ensure accurate records
* Coordinated with external companies on various projects
* Processed payroll weekly for employees
First Line Supervisor - U.S. Army
August 2001 - October 2004
In the U.S. Army I was responsible for the security and maintenance on our $32 m
illion radar system.
* Managed a group of personnel during daily activities
* Held training exercises for personnel in my section
* Handled sensitive information that was vital to our duties
* Oversaw maintenance on all of the computer and mechanical systems
Education
Bachelors of Arts
Business Administration with a Specialization in Accounting
Saint Leo University, Saint Leo, FL
Credits: 109 GPA: 3.55
Associates of Arts
Business Administration
Santa Fe College, Gainesville, FL
GPA: 3.47