LAWRENCE B.

YEAGER
3053 Myddleton Court
Troy, Michigan 48084-1220
248.797.1802
ly10fd864@westpost.net
DIRECTOR INTERNAL AUDIT
A highly talented, dedicated, and detail oriented Certified Information Systems
Auditor (CISA) with a wealth of experience in all aspects of managing, schedulin
g and conducting a comprehensive internal audit program in both domestic and int
ernational business environments. Possess expert computer financial systems ski
lls that compliment strong analytic, organization, technical and client service
capabilities. Confidently accomplishes important business objectives by develop
ing collaborative internal and external relationships. Able to provide cross-fu
nctional leadership to organize complex projects, define priorities, and delegat
e tasks to successfully meet deadlines and achieve quality results.
________________________________________
PROFESSIONAL SKILL SET
Financial Analysis Internal Controls Internal Audit Management/Project Manag
ement
Risk Assessment Leadership/Staff Development Accounting Systems/Business Soft
ware
IT Systems Auditing Policies/Procedures Audit Report Documentation/ Writing/P
resentation
Business Partnerships Research/Analysis Procedure/Systems Improvements
Revenue Recovery Accounts Payable/Receivable Taxation Expertise
________________________________________
EMPLOYMENT BACKGROUND
KTF ENTERPRISES LLC - TROY, MI JUNE 2006 - Present
KTF provides online media consulting, demographic data analysis, geo-coded store
locations and MOSIAIC cluster information to businesses to improve their market
ing and sales programs.
Partner
Significantly increased brand name recognition and improved sales for clients b
y conducting comprehensive market research and developing effective customized m
arketing and sales plans for clients. Personally managed key accounts.
Played key role in brand review and created improved metrics reports to justify
marketing expense for Vanguard Group, Inc.
Created highly successful in house channel planning and advertising attribution
system for Vonage Holdings, LLC.
Successfully met all client business objectives creating a comprehensive online
marketing program and social ordering application for Dunkin Brands franchisees
.
Improved business base and sales for Baskin Robins, creating an online marketin
g program and Birthday Club application.
Improved operational efficiencies creating cost savings by establishing a searc
h marketing program/holiday shelf replenishment program for McCormick Company.
VOLKSWAGEN OF AMERICA - AUBURN HILLS, MI October 1981 -MAY 2006
Volkswagen of America imports and distributes Volkswagen and Audi brand sedans a
nd SUVs.
General Auditor, Internal Audit October 1993 May 2006
Expertly and professionally managed a comprehensive internal audit program for
Volkswagen of America, Audi of America, Volkswagen Canada and Audi Canada, consi
stently meeting all business goals, time schedules and quality standards.
Effectively utilized limited audit resources by developing an annual audit sche
dule based upon risk assessment.
Turned Audit Department into a profit center recovering over $5M for each of 13
years.
Lent expertise, collaborating with auditors on assigned topics to ensure key ob
jectives were addressed.
Confidently issued audit reports to top management in the U.S., Canada and Germ
any.
Selected to performed special investigations when required to address business
critical issues.
Effectively performed detailed warranty audits during the time audits were not
being done by Service organization. Carefully compared the policy and procedure
s to the operations at the dealership and developed actions to correct discrepan
cies.
Recovered substantial revenues for inappropriate warranty claims paid to dealer
ships and coded warranty system to prevent future invalid warranty claims.
Increased revenue by recovering ineligible incentive payments to dealerships.
Investigation surfaced inconsistencies in customer information when comparing re
ported sales information to vehicle registration.
Identified and took initiative to correct serious vehicle customs export issue.
Found that same customer purchased multiple vehicles from different dealerships
, contacted business partner in Hong Kong and identified several vehicles arrivi
ng at port destined for China. Held discussions with companys customs group and
identified firm to supply audit department with notification of vehicles export
ed from U.S. ports.
Discovered and recovered incorrect/duplicate payments to suppliers for products
and services, and implemented controls to prevent future occurrences. Restated
prior year income.
Saved money/ recovered costs for inappropriate travel reimbursements. Thorough
investigation revealed employees claiming reimbursement for centrally paid airl
ine tickets. Created new travel authorization process to avoid duplicate paymen
ts.
Discovered that outside firm hired by company to audit process payments neither
applied nor enforced published rules to process payments to dealers. Effectivel
y partnered with purchasing department to ensure inclusion of specific issues in
request for quotation, resulting in selection of new supplier. Recovered incor
rectly reimbursed funds from dealers.
Internal Audit Manager, October 1981 October 1993
Manager EDP Audit and Data Safety,
EDP Audit Manager and EDP Auditor
Successfully led company in the establishment of a comprehensive EDP Audit func
tion.
Utilized technical expertise to implemented effective audit software packages,
introduced CAAT to department.
Protected integrity of data and systems establishing Data Safety and Security f
unctions.
Ensured business continuity ability by being major contributor to planning and
implementing a disaster recovery program.
VOLKSWAGEN OF AMERICA, FORD MOTOR COMPANY AND AMERICAN MOTOR CORPORATION June 1
972 - October1981
Various Information Technology positions
Solidified technical knowledge and expertise working as computer operator and s
elf-learning COBOL and systems analysis.
Expertly managed many different systems including hourly pension, small plant m
anufacturing , purchasing, vehicle ordering guide, sales and marketing, consist
ently meeting all user, business operations and quality standards.

________________________________________

EDUCATION
Master of Business Administration
University of Detroit - Detroit Michigan
Bachelor of Business Administration
University of Michigan - Ann Arbor, MI

CERTIFICATION
Certified Information Systems Auditor (CISA)

SPECIALIZED COMPUTER SKILLS

Microsoft Office Suite: Word, Excel, Outlook, Access, PowerPoint
SAP, ACL, COBOL, PanAudit, Easytrieve, Business Objects