COVER LETTER

Mary L. Mead
8531 Del Rio Road * Falcon, CO 80831
719-494-0478 * 719-963-3099 * mm1122dbc@westpost.net
Healthcare Administration
~ Merging Solid Business Skills with Medical Knowledge to Passionately Pursue a
Career in Healthcare ~
Hello:
Delivering a successful track record in administering programs and ensuring seam
less operations, as well as, accelerating growth and maximizing ROI for business
operations within highly competitive environments. Offering more combined expe
rience orchestrating proper alignment of resources with systems and tools. I hav
e always dedicated myself, my talents and my creative abilities to assure the su
ccessful accomplishment of meeting organizational expectations and goals. I am
confident that I would be a valuable asset to your institution.
My career accomplishments include:
Utilized top-notch business management and communication skills to double gross
sales within the final 28 months of ownership.
Sourced, recruited, and trained personnel for full and part-time positions.
Developed and managed all marketing and promotional initiatives and comprehensiv
e sales plans.
Ensured fulfillment of excellent customer service; properly handled all customer
concerns and complaints with ease, efficiency, tact, and professionalism.
Practical analyst and hands on manager, skilled in streamlining processes and ov
erhead while maximizing efficiency and productivity.
Creative decision-maker and problem-solver focused on developing effective solut
ions and exceeding project goals while ensuring the continuous delivery of top q
uality services.
For a more detailed presentation of my skills and offerings, please review the e
nclosed resume and feel free to contact me at your earliest convenience. Thank y
ou for your consideration and I look forward to our conversation.
Sincerely,
Mary L. Mead

RESUME
Mary L. Mead
8531 Del Rio Road * Falcon, CO 80831
719-494-0478 * 719-963-3099 * mm1122dbc@westpost.net
Healthcare Administration
~ Merging Solid Business Skills with Medical Knowledge to Passionately Pursue a
Career in Healthcare ~
Consummate team builder who brings people and organizations to full productivity
under tough conditions and develops / launches successful business plans with a
creative approach to ensure rapid delivery of revenue. Possess 14 years of hand
s-on experience and offering proven success accelerating growth and maximizing R
OI for business operations within highly competitive environments. Hold Master's
degree in Healthcare Administration.
Possess excellent leadership and organizational skills, strategic formulation, a
nd business development skills; built business from original concept to sales of
over $850K/year.
Able to coordinate teams and information and provide leadership necessary to mee
t timelines and goals.
Skilled communicator and recognized leader in customer service; ready to establi
sh positive, proactive relations with all levels of an organization.
Demonstrated ability to source, recruit, hire, and train employees and maintain
positive relations that boost productivity and reduce turnover.
Trained as volunteer EMT and familiar with cardiac life support and trauma care.
Employment Narrative
Alan's Automotive & Diesel Repair Specialists, Inc. 1996 - 2010
BUSINESS DEVELOPER / ADMINISTRATOR / CO-OWNER
Conceived and launched automotive and diesel repair business and helped grow the
business to annual sales of over $850K.
Built rapport with a diverse base of customers and vendors; developed strong net
working base and earned a grade "A" business rating through the Better Business
Bureau.
Utilized top-notch business management and communication skills to double gross
sales within the final 28 months of ownership prior to sale.
Sourced, recruited, and trained personnel for full and part-time positions.
Developed and managed all marketing and promotional initiatives and comprehensiv
e sales plans.
Ensured fulfillment of excellent customer service; properly handled all customer
concerns and complaints with ease, efficiency, tact, and professionalism.
Established accounts payable and receivable programs; trained support staff to e
nsure a well-organized office operating and invoicing system for smooth flow of
business on a daily basis.
Maintained compliance with all safety regulations including HazMat and HazWaste
compliance.
Medical Experience
Rural Health Care - Annette Island, AK
HOME HEALTH AIDE (CNA)
Provided home health care to American Native population living on the Reservatio
n and helped create health care plans with assistance of nursing supervisor.
Utilized medical knowledge to carry out physical therapy, dressing and wound car
e, pre- and post-surgical care, and assisted elders and disabled individuals wit
h various daily activities to maintain quality of life.
Accompanied patients to medical and dental appointments.
Metlakatla, Alaska Fire Department
VOLUNTEER EMERGENCY MEDICAL TECHNICIAN
Maintained calm demeanor in face of medical emergencies and provided medical and
life support services on a 24-hour (on-call) basis.

Education
MASTER'S DEGREE - HEALTHCARE ADMINISTRATION, 2010
Summa cum Laude Graduate
University of Phoenix
BACHELOR of SCIENCE - NURSING, 2001
Beth-El College of Nursing
University of Colorado - Colorado Springs
CERTIFIED NURSING ASSISTANT
University of Alaska
Professional Development
* Advanced Financial Control and Management for Business
* Principles of Employee Management
* Service Writers Course including Business Sales and Customer Retention
* Business Network International Member (5 year member)
* Better Business Bureau (12 year member)
* RN Internship Program Emergency Medicine at Memorial ED
* Advanced Cardiac Life Support (pending renewal)
* Pediatric Advanced Life Support (pending renewal)
* Basic EKG program (completed)
* Certified - Emergency Medical Technician (EMT)
* Certified - Nurse's Aid

REFERENCES
Jason Newburn
Vendor
Business Owner
NAPA #175
Calhan, CO 80808
719-660-6263
Steve & Dave Hammers
Landlord, Neighboring Business and Customer
Hammers Construction
1411 Woolsey Hts.
Colorado Springs, CO 80915
Office: 719-570-1599
Sam Adams, Civ, DAF
Long-time Friend
Deputy Director for Installation Support
Langley AFB, VA 23665
757-764-7995
Sam.adams@langley.af.mil
Lt. Col Charles E. Butt
Business Owner and Friend
719-659-2345
Don Humphrey
Business Owner, Customer and Friend
Dons Garden Shop
Colorado Springs, CO 80915
719-591-1040
719-492-8649
Larry Walker
Long-time Business Relationship
Business Owner: Mac Tools
719-510-0089
Dr Rod Rogers, PhD
Business Networking Partner and Friend
Colorado Springs, CO
719-648-1255
Jeannie Berens
Friend and Neighbor (8 years)
Colorado Springs, CO
719-495-2732