Professional Documents
Culture Documents
Literature II
List of Abbreviations III
A. Cost Accounting 1
1 Basics of Cost Accounting 1
1.1 Concept and Structure of Accounting .................................................. 1
1.2 Cost Categories ................................................................................... 2
1.3 Groups and Systems of Cost Accounting ............................................ 2
2 Cost Category Accounting 3
2.1 Tasks of Cost Category Accounting .................................................... 3
2.2 Costs of Materials ................................................................................ 5
2.3 Imputed Depreciations ....................................................................... 12
3 Cost Center Accounting 19
3.1 Tasks of Cost Center Accounting ...................................................... 19
3.2 Steps of Cost Center Accounting ...................................................... 20
3.3 Methods of internal performance allocation ....................................... 26
3.3.1 Step-ladder Method or Step Down Allocation........................... 27
3.3.2 Equation Method or Reciprocal Allocation ............................... 33
4 Cost Unit Accounting 40
4.1 Tasks and Types of Cost Unit Accounting ......................................... 40
4.2. Usual Surcharge Rate Calculation..................................................... 42
4.3 Machine Hour Rate Calculation ......................................................... 49
5 Operating Income Statement 57
5.1 Tasks of an Operating Income Statement ......................................... 57
5.2 Expenditure Style of Presentation ..................................................... 59
5.3 Cost of Sales Style of Presentation ................................................... 65
B. Controlling 72
1. Basics of Controlling 72
2. Operations Management 73
2.1. Direct Costing .................................................................................... 73
2.2. Bottleneck-Analysis ........................................................................... 76
2.3. Break-Even-Analysis ......................................................................... 89
Literature
Horngren, C.; Foster, G.; et al.: Cost Accounting; New Jersey USA
2000
List of Abbreviations
A initial value
cv variable costs
Cf fixed costs
CC Cost center
CM contribution margin CM = p − c v
d rate of degression
Mi total u provided by CC i
n asset life
p price of goods
P Profit P = p×u
q price of resources
Rn remaining value
Rt value in period t
t considered period
TU time unit
u unit
xb output breakeven
?p planning data
?a actual data
A. Cost Accounting
Definitions:
costs of materials = rated consumption quantity of ma-
terial consumer goods, a company buys (especially
raw materials, auxiliary supplies, operating supplies)
personnel costs = costs for personnel
imputed depreciations = the costs that occur by wear
and tear at durable or immaterial goods
imputed interests = in cost accounting, interests are
usually calculated for using capital provided by the
company owners and by creditors
Definitions:
costs of materials = rated consumption quantity of ma-
terial consumer goods, a company buys (especially
raw materials, auxiliary supplies, operating supplies)
raw materials = material goods, a company takes over
from other companies and changes, and which be-
come a main component of the product (e.g. wood in
the wood-processing industry)
auxiliary supplies = material goods, a company takes
over from other companies and changes, and which
become unessential product components (e.g.
screws, nails, glue)
operating supplies = material goods, which a company
takes over from other companies, and which are
used in the production process, but do not enter the
product (e.g. fuel, lubricant)
Æ quantity and value need to be determined each.
a) Inventory method:
Both initial inventory and final inventory are deter-
mined by an inventory (physical inventory taking)
b) Return accounting:
Consumption quantities are derived from the pro-
duced units and their composition, which is recorded
in bills of material or receipts, including an additional
quantity for waste and (factory) rejects.
c) Clearing or perpetual inventory method:
The consumption of material is recorded using mate-
rial stores accounts and receipts (material requisition
slips).
a) average valuation:
valuation with the help of a weighted arithmetic av-
erage of the purchase prices (either period related or
permanent)
Evaluation / criticism:
simplification, relative good results when prices fluc-
tuate in both directions
b) method of process costing:
form of collective valuation
valuation with the help of assumptions concerning
the sequences of consumption, either relating to the
date of entry or the prices (period related or perma-
nent, respectively)
• FIFO: first in-first out
Evaluation / criticism:
• simplification; assumed sequence of consump-
tion should be equal to the actual
• sequence (e.g. FIFO when silo storing, LIFO
when storing on a dump)
Example A.1
quantity price
initial inventory 100 22.-
increase in inventory 01/04 140 20.-
quantity withdrawn 01/09 110 ?
increase in inventory 01/15 120 21.-
quantity withdrawn 01/20 100 ?
final inventory 150
FIFO-valuation:
LIFO-valuation:
Exercise A.1
Calculate the value of the final inventory as well as the value of the
goods used by means of the following methods:
a) period related average valuation,
b) period related FIFO-valuation,
c) period related LIFO-valuation.
Exercise A.2
Calculate the value of the final inventory as well as the value of the
goods used by means of the following methods:
a) period related average valuation,
b) period related FIFO-valuation,
c) period related LIFO-valuation.
Definition:
depreciations = the costs that occur by wear and tear at
durable or immaterial goods
usually described as calculatory depreciations, since
a different valuation, compared to the calculation ac-
cording to legal requirements, is used.
1) Depreciation base:
2) Useful life:
3) Method of depreciation:
a) time-depending methods
depreciation depending on the time of the calendar
• straight-line depreciation
• declining-balance depreciation
Example A.2
purchasing price 280,000 €
purchasing costs 20,000 €
useful life 6 years
remaining value 60,000 €
total potential of usage 24,000 h
effective usage t1 4,200 h
effective usage t2 4,400 h
effective usage t3 3,800 h
a) straight-line depreciation:
A − Rn
at =
n
(280,000 + 20,000 ) − 60,000 = 40,000 €/ year
depreciation =
6
⎛ Rn ⎞
⎜
p = 100 ∗ ⎜1 − n ⎟
⎝ A ⎟⎠
at = A ∗ p (p = percentage rate)
⎛ 60,000 ⎞
p = 100 ∗ ⎜⎜1 − 6 ⎟ = 23.5275508 %
⎟
⎝ 300 , 000 ⎠
a1 = 300,000 ∗ 0.235275508 = 70,582.65
a2 = (300,000 − 70,582.65) ∗ 0.235275508 = 53,976.28
a3 = (300,000 − 70,582.65 − 53,976.28) ∗ 0.235275508 = 41,276.99
2 ∗ ( A − Rn )
d=
n(n + 1)
at = (n − t + 1) ∗ d
2 ∗ (300,000 − 60,000 )
d= = 11,428.57
6 ∗ (6 + 1)
a1 = (6 − 1 + 1) ∗ 11,428.57 = 68,571.42
a2 = (6 − 2 + 1) ∗ 11,428.57 = 57,142.85
a3 = (6 − 3 + 1) ∗ 11,428.57 = 45,714.28
d) usage-depending method:
A − Rn
al =
L
at = lt ∗ al
300,000 − 60,000
al = = 10 € / hour
24,000
a1 = 4,200 ∗ 10 = 42,000
a2 = 4,400 ∗ 10 = 44,000
a3 = 3,800 ∗ 10 = 38,000
Evaluation / criticism:
Exercise A.3
1) Material Costs:
are partly direct costs and partly indirect costs
2) Personnel Costs:
are partly direct costs and partly indirect costs
• auxiliary labor (wages, that are not directly used for produc-
tion, e.g. wages for maintenance): indirect costs; and as far
as they are not provided for single cost units, they are usually
handled as such.
3) Imputed depreciations:
usually accounted as indirect costs, but can also be direct costs
(e.g. when depreciations, depending on usage, are used)
4) Imputed interests:
normally indirect costs, since there is no information which kind of
capital is used in the cost center
Primary costs are those costs which are directly taken over from
cost category accounting.
Example A.3
Example: (CC = Cost Center)
Primary costs CC 1 (cost center) (repair shop) 134,000
Primary costs CC 2 (production planning) 64,500
Primary costs CC 3 (final cost center) 112,000
Primary costs CC 4 (final cost center) 97,500
Total 408,000
Reference figure CC 1: provided hours of repair
Total hours of repair provided 3,000
Hours of repair for CC 2 150
Hours of repair for CC 3 1,300
Hours of repair for CC 4 1,550
Reference figure CC 2: number of prepared jobs
Total of prepared jobs 900
Prepared jobs CC 1 200
Prepared jobs CC 3 300
Prepared jobs CC 4 400
performance of CC 1 for CC 2:
134,000
* 150 = 6,700
3,000
performance of CC 2 for CC 1:
64,500
* 200 = 14,333.33
900
Evaluation / criticism:
• relatively simple calculation
Evaluation / criticism:
• in this case, variations are minimal; but this state-
ment cannot be generalized
• determination of exact total costs of final cost cen-
ters as all performance relations are considered
• high compute time, especially with complex cost
center systems (direct solution often difficult)
Exercise A.4
to CC1 CC 2 CC 3 CC 4 Sum
from
CC 1 30 50 80 70 230
CC 2 200 0 120 180 500
CC 3 0 0 0 0 800
CC 4 0 0 0 0 500
CC 1 CC 2 CC 3 CC 4
primary costs 66,000 51,000 120,000 200,000
Exercise A.5
Exercise A.6
a) Determine the cost center sequence which leads to the best re-
sults when using the step-ladder method.
Definition:
Cost units = produced goods or other operational services, which ac-
tivated or will activate wear and tear, e.g.:
Example A.4
Information about all products:
Direct material costs 120,000 €
Material overheads 36,000 €
Direct labor costs cost center 1 200,000 €
Manufacturing overheads cost center 1 160,000 €
Direct labor costs cost center 2 84,000 €
Manufacturing overheads cost center 2 134,400 €
Administrative overheads 55,080 €
Sales overheads 58,752 €
Calculation:
Direct material costs 160 €/unit
Material overheads 48 €/unit
Material costs 208 €/unit
Direct labor costs cost center 1 180 €/unit
Manufacturing overheads cost center 1 144 €/unit
Direct labor costs cost center 2 135 €/unit
Manufacturing overheads cost center 2 216 €/unit
Manufacturing costs 675 €/unit
Costs of production 883 €/unit
Administrative overheads 66.23 €/unit
Selling overheads 70.64 €/unit
Prime costs 1,019.87 €/unit
160,000
for manufacturing overheads cost center 1: 200,000 = 80%
134,400
for manufacturing overheads cost center 2: = 160%
84,000
55,080
for administration overheads: = 7.5%
734,400
58,752
for selling overheads: = 8%
734,400
Admin. overheads (160 + 180 + 135 + 48 + 144 + 216) ∗ 0.075 = 66.23 € / unit
Selling overheads (160 + 180 + 135 + 48 + 144 + 216) ∗ 0.08 = 70.64 € / unit
Evaluation / criticism:
• Using differentiated surcharge rates leads to result,
which are more meaningful than the results arising
from only a single surcharge rate
• Precision of results depends on the accurate re-
cording of direct costs:
small rate of direct costs compared to indirect costs
leads to high surcharge rates, which can result in the
fact that mistakes from recording direct costs have a
strong influence on indirect costs
• Precision of results depends on the fact, whether the
assumed proportional relation between indirect costs
and the basis for the surcharge rate (direct costs or
manufacturing costs) really exists or not:
often a proportional relation does not exist; it may
exist between material overheads and direct mate-
rial costs, but not with e.g. manufacturing overheads
and direct labor costs (especially as part of an in-
creasing automation)
Exercise A.7
Calculate the prime costs per unit of products X and Y by using the
following (simplified) data, following the approach of surcharge rate
calculation (all data refers to one period).
Amount of production and of units sold for product X 1,000 u
Amount of production and of units sold for product y 2,000 u
Cost of raw materials product X 1,000,000 €
Cost of raw materials product Y 600,000 €
Direct labor costs for product X 1,400,000 €
Direct labor costs for product Y 1,600,000 €
Straight-line depreciations for machines in production 600,000 €
Wages for workers of the raw materials warehouse 200,000 €
Wages for workers in administrative department 400,000 €
Wages for workers in selling department 200,000 €
Example A.5
(For the basic data see Example A.4)
Additional information about CC1:
imputed depreciations 36,000 €
imputed interests 10,400 €
energy costs 10,700 €
operation supply costs 9,600 €
maintenance costs 7,400 €
costs of tools 30,400 €
other costs 31,000 €
TOTAL 135,500 €
Exercise A.8
Product A Product B
Amount of production and of units sold in u/period 1,000 1,500
Costs of raw materials in €/period 80,000 30,000
Costs of production wages in €/period 120,000 200,000
Sales price in €/u 1,000 350
Overhead costs of cost centers in €/period:
Purchasing 220,000
Production 600,000
Administration 125,000
Sales 62,500
Calculate the prime cost per unit of products A and B using the nor-
mal surcharge calculation and the method of machine hour rate calcu-
lation.
Period of time:
Normally relatively short (1 month), else regulation
would be impossible
t problems to assign costs, which occurred for a
longer period to a shorter period (e.g. Christmas
gratification, usually constant assignment)
Classification:
To increase the informative value, a differentiated clas-
sification of costs and revenues seems reasonable, e.g.
by factors of production, operating units or products
Methods:
• expenditure style of presentation (ESP)
Profits:
• sales proceeds, i.e. profits for sold products (sales
prices as valuation basis)
• inventory increase of finished and unfinished goods
(costs of production as valuation basis or market
price if it is lower)
determination can be problematic if sold products
come from different periods, i.e. an inventory existed
at the beginning of the period
t use of average costs of production
t application of collective valuation methods, e.g.
FIFO
• self generated assets (analog inventory increase,
shall be neglected in this lecture)
Costs:
• operating expenses for all units produced within the
period (finished and unfinished goods, self gener-
ated assets)
• inventory decrease, surely a negative figure, but no
costs; only a correcting entry to sales proceeds, be-
cause costs for incoming inventory and a revenue
(inventory increase) in equal amount have already
been assessed within the period
Structure:
• revenues are usually structured as seen above; as
well as a division of sales proceeds by types of
products
• costs are usually structured by types of production
factors, i.e. material costs, personnel costs, depre-
ciations
• in cost accounting, an account structure is normal:
- left side (debit): costs
Evaluation / criticism:
• costs and revenues are related to the units produced
within the actual period, i.e. all costs and revenues
of the period are assigned
• evaluation of expenses:
a) ESP can be easily integrated into the system of
financial accounting (there, usually applica-
tion of total cost method)
b) changes in inventory need to be determined
• using a structure according to types of production
factors, as it is usually done, operating income reve-
nue for individual products can not be determined
But: basically, using the expenditure style of presenta-
tion, costs can be structured differently as well (typi-
cal for the method is only the relation to produced
units)
Example A.6
For the X-corporation, the following facts are known about product A
for the year 2002:
raw material costs 600 €/unit
direct labor costs 700 €/unit
depreciations for machines 500,000 €/period
administration salaries 400,000 €/period
distribution salaries 250,000 €/period
Initial inventory of product A 0 units
produced units of product A 1,000 units
sold units of product A 500 units
selling price 2,800 €/unit
2,450,000 2,450,000
revenues:
• sales proceeds, i.e. revenues for sold products
(sales prices as valuation basis)
• no assessment of value of inventory increase of fin-
ished and unfinished goods as well as self gener-
ated assets
Costs:
• operating expenses for all units sold within the pe-
riod
• inventory decrease, is contained in the costs for
units sold
Structure:
• sales proceeds are usually structured by types of
products
• costs are usually structured by areas of activity (pro-
duction, administration, selling / distribution) and
types of products or only by types of products (i.e.
prime costs)
• in cost accounting, an account structure is normal:
Evaluation / criticism:
• costs and revenues are related to the units sold
within this period, i.e. not all costs and revenues are
assigned
• evaluation of expenses:
a) CSSP can hardly be integrated into the system of
financial accounting (there, usually application of
expenditure style of presentation)
b) Cost unit accounting for sold products necessary
c) Following the information in the literature,
changes in inventory need no determination
but this is only valid, if manufacturing costs are
assessed with average values; else, inventory
needs determination as well to determine the
manufacturing costs for sold products
• using a structure according to areas of activity and
products, as it is usually done, operating income re-
sults for individual products can be determined
1,550,000 1,550,000
Exercise A.9
Product A Product B
Initial inventory [u] 0 0
Amount of production [u/period] 15,000 5,000
Sales [u/period] 15,000 4,500
Sales price [€/u] 25.- 20.-
Material costs [€/u] 10.- 4.-
Manufacturing costs [€/u] 6.- 8.-
Costs of distribution €/u] 4.- 1.-
Exercise A.10
Product A Product B
Initial inventory [u] 1,000 500
Amount of production [u/period] 10,000 4,000
Sales [u/period] 9,200 4,500
Sales price [€/u] 36.- 16.-
Material costs [€/u] 8.- 5.-
Manufacturing costs [€/u] 12.- 7.-
Costs of distribution €/u] 4.- 2.-
B. Controlling
1. Basics of Controlling
2. Operations Management
Definitions:
Full costing = all costs are assigned to the product or to
a product unit
Direct costing = just a part of the costs are assigned to
the product or a product unit
Example B.1
A company uses the surcharge calculation. For products A and B, the
following information is given:
Product A Product B
Output (units/TU) 100 200
Operating expenses for raw materials 1,000 3,000
Wages for production workers 800 2,200
Imputed interest for capital bound for inventory 4,000
Operating expenses for auxiliary supplies 1,500
Depreciations on machines 4,500
Salaries for administrative employees 1,700
Salaries for selling / distribution employees 3,400
Full Costing:
Product A Product B
Direct material costs 1,000 3,000
Material overheads [4,000/4,000=100%] 1,000 3,000
Direct labor costs 800 2,200
Manufacturing overheads
1,600 4,400
[(1,500+4,500)/3,000=200%]
Costs of production 4,400 12,600
Administrative overheads [1,700/17,000=10%] 440 1,260
Selling overheads [3,400/17,000=20%] 880 2,520
Prime costs 5,720 16,380
Prime costs per unit 57.20 81.90
Direct Costing:
It is probable that only auxiliary supplies are variable costs (possibly
imputed interest).
Product A Product B
Direct material costs 1,000 3,000
Variable material overheads 0 0
Direct labor costs 800 2,200
Variable manufacturing overheads
400 1,100
[1,500/3,000=50%]
Variable costs of production 2,200 6,300
Administrative overheads 0 0
Selling overheads 0 0
Prime costs 2,200 6,300
Prime costs per unit 22.-- 31.50
2.2. Bottleneck-Analysis
Example B.2
A company has to plan their production program for the next period. It
is possible to produce 4 different products, which require a certain
packing machine, respectively. For the coming period, the following
information exists:
Products
A B C D
Possible sales [unit/TU] 1,000 900 1,500 700
Sales price [€/unit] 20 100 70 145
Variable costs [€/unit] 11 60 50 95
Duration in the packing machine [min/unit] 1 5 20 2
Within the next period, the packing machine has a running time of
100 h maximum. Fixed costs of the coming period will be 45,000 €.
a) Determine the optimal production program and calculate the net
proceeds of the coming period.
b) Specify possible changes of the optimal production program and
net proceeds, if, with other parameter staying constant, the com-
pany receives an additional inquiry for delivering 150 units of
product E for the price of 90 €/unit.
Product E can be produced with the existing machines. It has
variable costs of 45 € per unit and uses the packing machine
4.5 min per unit.
The inquiry for D and A can be satisfied completely, the inquiry for
B only partly and for C not at all.
Exercise B.1
The fun company has to plan their production program for next pe-
riod. It is possible to produce 2 different engines, one for a snowmo-
bile and one for a boat. Both engines must be tested on a very ex-
pensive machine before they shipped to the costumers. Production
data are as follows:
Available Capacity in hours:
Testing Department 120 testing-hours
Production Department 600 machine hours
Use of capacity in hours per unit of product
Snowmobile Boat
Production Department 2 5
Testing Department 1 0.5
Material shortages for boat engines will limit production to 110 boat
engines per period.
Try to find the optimal solution by using graphic approach and linear
programming.
Exercise B.2
ALPHA BETA
Maximum number of components 4,250 6,100
required by aircraft manufacturer
Sales price per component € 195 € 160
Metal use per component 2 kg 2 kg
Machine line times per component
Line P 0.75 hours 0.40 hours
Line R 0.50 hours 0.60 hours
LINE P LINE R
Total hours available 3,000 hours 3,600 hours
Variable overheads per machine hour € 90 € 110
Required:
(a) Calculate which component should be manufactured by
Combustion Ltd. to maximize contribution.
(b) Calculate the contribution which Combustion Ltd will earn and,
based on (a) above, whether the company will be capable of
meeting the maximum capacity required for either of the two
components.
(c) The aircraft manufacturer has offered an alternative pricing struc-
ture per component as follows: Sales price less 10% per compo-
nent plus € 60 per hour for each hour any of the production lines
are unused.
Indicate how this alternative pricing arrangement might affect your
choice, in (a) above, of component to be manufactured and, if it
does affect your choice, calculate the new contribution.
Exercise B.3
Exercise B.4
Exercise B.5
Exercise B.6
Exercise B.7
Fixed costs of the coming period will be 25,000 €. All of these prod-
ucts have to be produced on the same machine. Within the next pe-
riod the machine can be used 20 days. The maximum running time
per day is 7.5 hours. Following data about machine usage is given:
2.3. Break-Even-Analysis
Break-Even-Analysis in a Single-Product-Operation
Break-even point means
P = 0, whereas P = sales proceeds – costs
straight-line sales and cost functions
p ∗ x b – cv ∗ xb – Cf =0
(p – cv) ∗ xb – Cf =0
Cf
CM per unit
= xb
Additional information:
Coefficient of safety =
(total sales – break-even sales) / total sales
Indicates, by which percentage the planned sales
can drop, before the company reaches the break-
even point and therefore the loss wedge
Safety distance =
given quantity of sales – critical quantity sold
Please note: term is also partly used for the coeffi-
cient of safety
Exercise B.8
Exercise B.9
a) Using the given data compute the break-even point and break-
even sales of product X explaining your calculations:
- production and sales 1,000 u/period
- sales price 500 €/u
- variable costs 300 €/u
- fixed costs 120,000 €/period
b) Discuss the computed break-even point using also the coefficient
of safety.
c) Explain the assumptions that have to be considered in break-
even analysis.
d) Show the problems that occur in a company with more than one
product and describe how they can be solved.
Exercise B.10
1) Alternative Method:
The mixed variance is assigned to the person in charge
of purchasing as well as the person in charge of pro-
duction quantities. The variances correspond to the ac-
tual cost differences.
Æ The sum of the partial variances > total variance
Æ The method is arbitrary, as all the persons in charge
are assigned some variances for which they are not
responsible.
Æ The method is not significant.
2) Cumulative Method:
The variance is assigned to one person in charge.
a) Oriented towards production:
The mixed variance is assigned to the person in
charge of purchasing. Therefore the person in
charge of the production quantities is only assigned
variances that he is responsible for.
b) Oriented towards price:
The mixed variance is assigned to the person in
charge of the production quantities. Therefore the
person in charge of purchasing is only assigned
variances that he is responsible for.
Æ The sum of the partial variances = total variance
Æ The method is arbitrary, as some of the persons in
charge are assigned variances for which they are
not responsible.
Æ The method is better than method 1.
3) Symmetrical Method:
The mixed variance is assigned to the persons in
charge in equal shares, that is half the variance for
each in case of two persons in charge, and so forth.
Æ The sum of the partial variances = total variance
Æ The method is arbitrary, as all of the persons in
charge are assigned variances for which they may
not be solely responsible.
Æ The method is better than method 1). From a theo-
retical point of view this method is only in parts suit-
able, even more if there are more variables the
method becomes increasingly complex.
4) Differentiated Method:
The variance is not assigned to any person in charge.
Æ The sum of the partial variances = total variance, but
some variances are not assigned to any persons in
charge.
Æ The method is not arbitrary, as all of the persons in
charge are assigned only those variances for which
they are solely responsible.
Æ The method is best from a theoretical point of view.
But in companies it is seldom used, as some vari-
ances are not assigned to any persons in charge.
or, as (rp + Δr = ra )
ΔCr = ( va * xa - vp * xp ) * qp
ΔCr = ( va * xa - vp * xp ) * qp
or, as (xp + Δx = xa )
Price Variance
possible causes:
- the purchase department chose suppliers who
charge rather expensive prices
- the skills of negotiation of the purchase department
- the powerful position of the supplier(s) or of our
company
- short term orders at higher prices, e.g. because the
production department did not plan the material
needs early enough
Depending on the cause different departments are re-
sponsible for the price variance. In most cases the re-
sponsible department is the purchasing department. In
the last case, the production department should be held
responsible for the price variance.
Exercise B.11
Compute the total variance. Calculate partial variances using the dif-
ferentiated method.
Exercise B.12
Compute the total variance. Calculate partial variances using the cu-
mulative method.
3. Strategic Management
Characteristics:
a) market orientated cost management
b) strategic cost management
1
p(x) = 400 - x
1,500
Features Power
Sound Stability Reliability
Components Consumption
Encasement 0% 60% 25% 0%
Scan system 30% 20% 45% 10%
Board and
50% 5% 15% 40%
intensifier
Driver 20% 15% 15% 50%
Σ 100% 100% 100% 100%
Features Power
Sound Stability Reliability Utility
Consumption
(40%) (10%) (30%) proportion
Components (20%)
Encasement 0% 6% 7.5% 0% 13.5%
Scan
12% 2% 13.5% 2% 29.5%
system
Board and
20% 0.5% 4.5% 8% 33%
intensifier
Driver 8% 1.5% 4.5% 10% 24%
Encasement 30 €
Scan system 35 €
Board and intensifier 30 €
Driver 55 €
Total 150 €
Exercise B.13
The corporation RC-AG produces a car that is divided into the com-
ponents “engine”, “interior”, “chassis” and “brakes“. The marketing
department has determined allowable costs of 20,000 €. The RC-AG
has calculated the following standard costs:
Exercise B.14
a) Determine the need for cost reduction. Assume that the target
costs are equal to the allowable costs.
b) Calculate the target cost index according to Tanaka. Discuss the
results.
Example B.4:
Site selection for foundation of an industrial site
Locations: Freiberg, Dresden, and Hamburg
Criteria: (here, given)
land price (quantitive criterion)
purchase power within the region (qualitative criterion)
labor cost level (qualitative criterion)
price for raw material X (quantitive criterion)
infrastructure (qualitative criterion)
6) Decision
Exercise B.15
1) Financial
Operating income; revenue growth; revenues from
new products, gross margin percentage; cost reduc-
tion in key areas; EVA; return on investment
2) Customer
Market share; costumer satisfaction; customer reten-
tion percentage; time taken to fulfill customers re-
quest
Concepts in Action:
The Balanced Scorecard for Chipset, Inc., for the Year 2000
Objectives Measures Initiatives Target Per- Actual Per-
formance formance
Financial Perspective
Operating income from Manage costs & unused $ 2,000,000 $ 2,100,000
productivity gain capacity
Increase sharehold- Operating income from Build strong customer $ 3,000,000 $ 3,420,000
er value growth relationships
Revenue growth Build strong customer 6% 6.48%
relationships
Customer Perspective
Increase market Market share in commu- Identify future needs of 6% 7%
share nication networks seg- customers
ment
New customers Identify new target cus- 5 6
tomer segments
Increase customer Customer satisfaction Increase customer focus 90% of cus- 87% of cus-
satisfaction survey of sales organization tomers give tomers give
top two ratings top two ratings
Internal Business Process Perspective
Improve manufac- Percentage of processes Organize R&D/ manufac- 75% 75%
turing capability with advanced controls turing teams to imple-
ment advanced controls
Improve manufac- Yield Identify root causes of 78% 79.3%
turing quality and problems and improve
productivity quality
Reduce delivery Order delivery time Reengineer order deli- 30 days 30 days
time to customers very process
Meet specified deli- On-time delivery Reengineer order deli- 92% 90%
very dates very process
Learning and Growth Perspective