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A Windows 7 operating system fails to boot when the system is powered on. The technician suspects that the
operating system has been attacked by a virus that rendered the system inoperable. What measure could be ta
to restore system functionality?
Use a differential backup to restore the system.

Use an incremental backup to restore the system.

Use a system image that was created prior to the failure to restore the system.

Run chkdsk on the affected drive to restore system files to their post-installation state.
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A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function
properly. What can the user do to fix this problem?
Change the file system to FAT16.

Update the driver for the graphics card.

Reinstall the programs in Compatibility Mode.

Lower the UAC setting in the Change User Account Control settings dialog box of the User Accounts
control.
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A technician is planning an operating system upgrade for a user system that is currently running Windows V
Because the BitLocker feature embedded in the Windows Vista OS is required, there is a request that this fea
be available when the new operating system is installed. Which version or versions of Windows 7 would sup
this feature?
Windows 7 Ultimate

Windows 7 Ultimate and Professional

Windows 7 Ultimate and Professional and Home Premium

Windows 7 Ultimate and Professional and Home Premium and Starter

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A network technician is deploying Windows 7 and has been asked to ensure that all machines can join the
domain, use jump lists, have location aware printing, and use BitLocker to secure data. What is the minimum
version of Windows 7 that the technician can deploy to meet all these requirements?
 Windows 7 Starter

Windows 7 Ultimate

Windows 7 Professional

Windows 7 Home Premium

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How should a hard drive be partitioned to support a Windows 7 installation over a network?
A FAT16 partition of at least 2 GB must be created.

A FAT32 partition of at least 5 GB must be created.

An NTFS partition of at least 2 GB must be created.

An NTFS partition of at least 3 GB must be created.

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A user decides to install the Windows 7 operating system on the hard drive of a PC using the default settings
The user creates a single partition using the entire space on the hard drive. What file system will the partition
formatted with during the install?
NTFS

HPFS

FAT16

FAT32
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A technician has created a partition in preparation for a Windows 7 network installation on a PC. What
additional step is required to allow the PC to connect to the file server to complete the installation?
The technician must format the file system on the local PC with NTFS.

The technician must copy the Windows 7 installation media to the local PC.

The technician must make the partition bootable and include a network client on the local PC.
 The technician must set up a separate NTFS partition on the local PC and apply full access permissions t
the partition.
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Which operating systems can be upgraded to Windows 7?
Windows Vista

Windows Vista and Windows XP

Windows XP and Windows 2000

Windows XP, Windows NT, and Windows 2000

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A new Windows 7 user has used the Shake feature to effectively control the desktop. After moving to anothe
system which also employs Windows 7, the user notices that the Shake feature does not work. What could be
possible problem?
There is not enough RAM to support this feature.

The computer is using Windows 7 Starter edition.

Only the Ultimate edition of Windows 7 supports this feature.

The Windows 7 Professional edition that is installed on the computer is an upgrade from Windows XP an
does not support this feature.
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How is the Microsoft Assessment and Planning toolkit software used in the upgrade to Windows 7?
It is used to deploy automated installations of Windows 7 to networked computers.

It is used to gather file system compatibilities of computers prior to Windows 7 upgrades.

It is used to assess network conditions for a successful network deployment of Windows 7.

It is used to assess existing computers to determine whether they can be migrated to Windows 7.
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A user on a Windows 7 Home Premium computer reports that the Aero theme does not work. What action co
the technician take to resolve this issue?
 Use the Task Manager to restart the Aero program.

Lower the User Account Control settings to a level which will allow Aero to load correctly.

Replace the graphics card with one that meets the minimum hardware requirements for Windows 7.

Replace the Windows 7 Home Premium operating system with a Windows 7 Ultimate operating system.
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A user downloads and uses the Windows 7 Upgrade Advisor to generate a report on a PC that is being
considered for an operating system upgrade. What information would the report contain?
recommended changes to hardware

recommended changes to file systems

recommended changes to user permissions

recommended changes to directory structures

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After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to de
with this failure?
Create a System Repair Disc and restore the image.

Use the F12 key during the boot process and start the computer in safe mode.

Boot from a Windows 7 installation media and access the System Restore utility.

Access the Control Panel and choose Restore Files from Backup from the System and Security menu.
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After using a Windows 7 installation DVD to upgrade a PC from Windows Vista to Windows 7, a user finds
the DVD drive is no longer recognized. What is the probable cause of the problem?
The Windows registry cannot initialize.

The file system does not support the DVD drive.

The UAC setting is too high for basic computing.

 A registry error prevents Windows 7 from recognizing the DVD drive.
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A technician is trying to configure offline files and folders for a Windows 7 Home Premium desktop machin
but cannot get the feature to work. What is the most likely cause of the problem?
The C:\Windows\CSC folder does not exist.

The PC has lost its connection to the network.

The current user does not have the correct permissions on the files.

Windows 7 Home Premium does not support offline files and folders.
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Take Assessment - Windows 7 - IT Essentials: PC Hardware and Software (Version 4.1)

Time Remaining:

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Which two options correctly list the amount of hard drive space that is required for a Windows 7 Professiona
installation on 32-bit and 64-bit systems? (Choose two.)
6 GB of hard drive space for the 32-bit version.

1 GB of hard drive space for the 32-bit version.

15 GB of hard drive space for the 64-bit version.

20 GB of hard drive space for the 64-bit version.

16 GB of hard drive space for the 32-bit version.

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A Windows 7 computer backup that is scheduled for a specific date and time fails to start. What could be don
 address this problem?
Choose Turn on Schedule on the Backup and Restore menu.

Execute the Startup Repair utility which is available using the System Recovery Options.

Ensure that the hard drive has at least 1GB of available space for storing the entire backup file.

Choose System Restore from the Systems Recovery Options and set the scheduler time.
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A PC that is running the Windows 7 operating system has slowed down over a period of time and now takes
long time to launch applications and open various documents. What can be done to remedy the problem?
Run CHKDSK.

Run Dr. Watson.

Run System Restore.

Run Disk Defragmenter.

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In which folder are application files for 32-bit programs typically located on a computer that is running a 64-
edition of Windows 7?
C:\Users

C:\Program Files

C:\Application Data

C:\Program Files (x86)

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Which Windows 7 feature would an administrator use to configure a client computer to perform a CHKDSK
procedure at 3:00 AM each day?
Disk Cleanup

Task Scheduler
 Device Manager

Computer Management
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What does %USERPROFILE% represent in the path C:\Users\%USERPROFILE
%\AppData\Local\Temp?
the location of the Documents folder of a particular user

an environment variable that is set by the operating system

a variable set by the administrator for each user of the system

a fixed value that represents the level of access of a user to system files
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A technician is configuring a kiosk PC in the office lobby for customer use. This kiosk needs to be able to
display information in English, French, and Spanish. The technician has decided to use Multilingual User
Interface packs with Windows 7 to provide the capability of switching easily between languages. What is the
minimum version of Windows 7 the technician can use to support this feature?
Windows 7 Starter

Windows 7 Ultimate

Windows 7 Professional

Windows 7 Home Premium

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A technician wishes to restart the print spooler on a Windows 7 client computer. Which Task Manager tab w
provide support for this action?
Users

Services

Processes

Networking
 Applications
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A technician wants to allow users to backup and restore all the files on their computers, but does not want the
users to be able to make changes to the system. How should the technician give users this functionality?
Grant the users read permissions on all files.

Give the users administrator rights on their computers.

Make the users members of a group called Backup Operators.

Check the Folder is Ready for Archiving box in the properties of each folder.
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A technician wants to deploy Windows 7 to 120 computers in an enterprise. The technician wants to use the
amount of administrative overhead in making sure that all of the computers are able to be upgraded successfu
What should the technician do to accomplish this?
Run the Windows OS Upgrade Advisor,

Use the Microsoft Assessment and Planning Toolkit.

Use Windows Anytime Upgrade to upgrade the machines.

Insert the Windows 7 installation media and select "Check compatibility online".
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A technician has determined that a cache overflow problem is having an impact on the performance of a
Windows 7 computer. How could the technician correct this problem?
Open an IE browser window and enable InPrivate Filtering.
Change the system environment variables by using the path Start > Control Panel > System and Security
System.
Change the environment variables stored at C:\Documents and Settings\%USERPROFILE%\Local
Settings\Temp.
Change the size of the cache by opening an IE browser window, navigating to Tools>Internet Options, a
clicking Settings in the Browsing History area.
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A user is trying to run a program in Windows 7, but keeps getting an error message that states that the progra
 must be run with elevated privileges. What should the user do to allow this program to run properly without
having an impact on the security of other programs?
Turn off UAC.

From the Compatibility tab of the Properties of the program, select Run This Program as an Administrato
Ensure the Administrators group has Full Control permissions in the Security tab of the Properties of the
program.
In the Compatibility tab of the Properties of the program, choose Run this Program in Compatibility Mod
for Windows Vista.
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Which feature of Windows 7 allows easy access to common tasks specific to a connected device, such as
synching or checking for updates?
Device Stage

Task Manager

Device Manager

Computer Management
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A user notices that the Windows 7 UAC appears too often after upgrading the computer to Windows 7. What
can the user do to correct this problem?
Reinstall all user programs in Compatibility Mode.

Replace the graphics card with one that meets the minimum hardware requirements for Windows 7.
Lower the UAC setting in the Change User Account Control settings dialog box of the User Accounts
control.
Choose Adjust for Best Performance in the Performance Options dialog box of the Performance
Information and Tools control panel.
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Which statement about Windows 7 is correct?
There is no 64-bit version of Windows 7 Home Premium.

Windows 7 Starter is only available for netbook computers.

All versions of Windows 7 are installed by default in the C:\Windows 7\ folder.

Windows 7 Ultimate requires twice as much RAM and hard disk space as Windows 7 Home Premium
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