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Banks are giving option to generate the Passcode / Password via an SMS based system, by using their phone helpline or online. The list below gives the idea of few banks on how you can obtain a Passcode for IVR/ Mobile Based Transaction.
Sr. No Bank/ Process IVR Password Digit IVR Password Type SMS Numbers Debit Cards on IVR
Validity
SMS Content
Call Centre Call customer service to request for IVR OTP prior to transaction
Website
On the fly OTP OTP will be triggered to customer's regd mobile number and email id, while the transaction is in process
Comments
HDFC Bank
One Time
1st transaction PWD <space> XXXX or 1 hr whichever (Last 4 digits of is earlier Credit Card No.) 1st transaction or 30 mins whichever is earlier Till the time the pwd is changed by Card holder 1st transaction or 12 hrs whichever is earlier 1st transaction or 24 hrs whichever is earlier
5676712 / 9717465555
NA
Yes
customer need to update / register his mobile number customer need to update / register his mobile number Not received any update from bank customer need to update / register his mobile number Not received any update from bank
Citibank
One Time
52484 / 9880752484
NA
NA
NA
Yes
HSBC
Static
NA
NA
NA
Register on HSBC website (www.hsbc.co.in) for a Static Password Register on SBI website (www.sbicard.com) and update your mobile no.) Register on Standard Chartered website (www.standardchartered.co.i n)
NA
No update
SBI
One Time
5676791
NA
No update
Standard Chartered
One Time
NA
NA
NA
NA
No update
ICICI Bank
One Time
5676766
Call customer service to request for IVR OTP prior to transaction also email on customer.care@i cicibank.com
At the time of the IVR transaction, enter ICICI Bank Card Number, Expiry Date and CVV Code. You will get the OTP on your Registered Mobile Number and email ID
No update
Sr. No
Bank/ Process
Validity
SMS Content
SMS Numbers
Call Centre
Website
Comments
Vijaya Bank
One Time
NA
NA
NA
NA
OTP will be generated during the transaction, customer needs to visit bank branch and update / register mobile no along with credit card number which will be linked to generate OTP OTP will be generated during the transaction, customer needs to visit bank branch and update / register mobile no along with credit card number which will be linked to generate OTP OTP will be generated during the transaction, customer needs to visit bank branch and update / register mobile no along with credit card number which will be linked to generate OTP
No update
Kotak Bank
One Time
NA
NA
NA
No update
Axis Bank
5 or 6 digit
One Time
NA
NA
NA
NA
No update
10
Amex
Static
NA
NA
NA
NA
NA
No update
customer needs to update / register his mobile number and card no same needs to be linked
Sr. No
Bank/ Process
Validity
SMS Content
SMS Numbers
Call Centre
Website
Comments
11
Deutche Bank
One Time
Send OTPC followed by last 4 digits of your credit card number followed by your Date of Birth in DDMMYY format (without any spaces) to 561615 as follows: OTPC <Last 4 digits of credit card> <DDMMYY>
NA
1860 266 6601 Customers outside India need to dial +91 22 6601 6601 Customers in Mumbai can also call at 6601 6601
NA
NA
No update
customer needs to update / register his mobile number and card no same needs to be linked
12
Canara Bank
One Time
No Clarity yet
NA
NA
NA
NA
No update
13
Barclays Bank
One Time
NA
NA
NA
OTP will be generated during the transaction, customer needs to visit bank branch and www.barclaycard.in/otp.html update / register mobile no along with credit card number which will be linked to generate OTP
No update
14
One Time
56677
NA
No update
The cardholder has to get register for IVR 3D SECURE service by visiting the UBIs website customer need to update / register his mobile number
15
Andhra Bank
One Time
5676798
No update
Sr. No
Bank/ Process
SMS Content
Call Centre
Website
Comments customer need to update / register his mobile number You can generate the Bank by Phone IVR PIN by calling the Bank by Phone number in your city. Please note that IVR transactions can only be done using your Primary Card & will not be available on any of the Add-on cards issued
16
Bank Of Baroda
One Time
BOBC XXXX(Last 4 digits of your card) Password is a combination of last 4 digits of your RBS credit card number and the 4 digit Bank by Phone IVR PIN. For instance if your card number is XXXX 6542 and your Bank by Phone IVR PIN is 7895 Your Additional Password for IVR transaction will be 65427895
NA
NA
No update
17
RBS
Static
NA
NA
NA
NA
NA
No update