2010 Midrange IP Phone Comparison Guide

Focus Research October 2010

Focus 2009 - 2010

The Focus Comparison Grids

Vendor: Product Solution

Power Supply

Codecs

Function Buttons

Notable Features 10 Programmable keys; Absence key; Phone lock; Call waiting; Private directory; Discreet Call; Listening by loudspeaker; Wall-mountable 5 Programmable keys; Headset support; Auto Answer; Speakerphone; Call recording; 128-bit voice encryption; User selectable ringtones; Wall-mountable 4 Programmable keys; Headset support; Call recording; USB Port; Supports Avaya 1100 Series Expansion Module; User selectable ringtones; Adjustable foot stand

Aastra: 5360ip

Supports 802.3af standard-based PoE, or local AC power supply

G711 law A law codec G729 codec G723 A/B codec

Volume control; Loudspeaker; Mute; Redial; Directory; Foxkey; 4-way navigation arrows

AltiGen: IP 705

Supports 802.3af standard-based PoE, or local AC power supply

ITU G.711 (PCM) two low bit rate (G.723.1 and G.729A/G.729AB) G.711 a-law G.711 -law G.729a and Annex B G.722 (SIP software) G.711a G.711 G.729a G.729ab G.722 iLBC

Conference; Volume control; Mute/Hold; Call Log; Voicemail; Enter button; 4-way navigation arrows

Avaya: 1120E IP Deskphone

Supports 802.3af standard-based PoE, or local AC power supply

Handsfree; Headset; Volume control; Mute/Hold; Directory; Inbox/Outbox; Enter button; 4-way navigation arrows

Cisco: Unified IP Phone 7942G

Supports 802.3af standard-based PoE, or local AC power supply

Volume control; Mute/Hold; Headset; Messages; Directories; Services; Settings; Online help

4 Programmable keys; Ethernet switch; Headset support; Speakerphone; Wideband Audio; ADA compliant; User selectable ringtones; Adjustable foot stand

Mitel: 5312 IP Phone

Supports 802.3af standard-based PoE, or local AC power supply

G.711 G.729a

Mute/Hold; Menu; Messages; Speaker; Transfer/Conference; Redial; Cancel

12 Programmable keys; Headset support; Speakerphone; Speed calling; Call forwarding; Handsfree answerback; Energy efficient; Wall-mountable Headset support; Speakerphone; ADA compliant; Shared call/bridged line; Call waiting; Intercom; Do not disturb; Illuminated keys

Polycom: SoundPoint IP 550

Supports 802.3af standard-based PoE, or local AC power supply

G.722 Wideband G.711 /A G.729A (Annex B) iLBC G.722 G.711 uLaw BV-32 G.729A BV-16 G.711 G.729AB G.722 Wideband (7kHz)

Headset; Volume control; Mute/Hold; Directories; Conference; Redial; Enter button; 4-way navigation arrows

ShoreTel: IP Phone 265

Supports 802.3af standard-based PoE, or local AC power supply

Headset; Speakerphone; Volume control; Conference; Mute/Hold; Redial; Call history; Voicemail

Headset support; Conference call; Speed dial; Optical alerts; Directory; User selectable ringtones

Siemens: OpenStage 40

Supports 802.3af standard-based PoE, or local AC power supply

Headset; Speakerphone; Volume control; Messages; Enter button; 4-way navigation arrows

6 Programmable touch keys; Headset support; Call handling (graphical); Call history; Optical call alert; Wall-mountable

Focus / Comparison Guide / Midrange IP Phone

Focus 2009 - 2010

continue

F E AT U R E S

F E AT U R E S
Vendor: Product Solution
5

(CONTI N U E D)
7

Display 1 X 16 Character display Grayscale 2 X 16 Character LCD display Grayscale 240 x 80 pixels resolution Grayscale Backlit LCD display Backlight timer 320 X 222 pixel resolution Grayscale LCD display 2 X 20 character display White Backlit 320 X 160 pixel resolution Grayscale Backlit LCD display 320 X 240 pixel resolution Tri-color Backlit LCD display 240 X 128 pixel resolution Grayscale LCD display

Weight Unknown. Contact vendor for more details. 2.2 lbs.

Average Pricing (from Amazon.com) Unknown. Contact vendor for more details. Unknown. Contact vendor for more details.

Vendor Contact Information 1-800-468-3266 www.aastra.com 1-888-AltiGen www.altigen.com

Aastra: 5360ip

AltiGen: IP 705

Avaya: 1120E IP Deskphone

2.29 lbs.

About $265 USD

1-866-GO AVAYA www.avaya.com

Cisco: Unified IP Phone 7942G

3.5 lbs.

About $370 USD

1-800-553-NETS www.cisco.com

Mitel: 5312 IP Phone

1.65 lbs.

About $180 USD

1-480-961-9000 www.mitel.com

Polycom: SoundPoint IP 550

4.5 lbs.

About $250 USD

1-800-POLYCOM www.polycom.com

ShoreTel: IP Phone 265

2.1 lbs.

Unknown. Contact vendor for more details.

1-877-807-4673 www.shoretel.com

Siemens: OpenStage 40

2.35 lbs.

About $325 USD

www.siemens.com

Focus / Comparison Guide / Midrange IP Phone

Focus 2009 - 2010

About Focus Research

Each year U.S. businesses spend more than $75 trillion* on goods and services. And yet there has not been a definitive source of trustworthy and easily accessible information to support business buyers and decisions makers especially those in small and midsize businesses. Filling this gap is the mission of Focus Research. Through its Research Guides, Focus Research empowers buyers to make considered purchases and decisions. Focus does this by providing freely available, actionable advice based on the expertise of other buyers, recognized experts and Focus analysts.

Guiding Principles
Our goal is not only to provide independent and high-quality research but also to deliver a new research model that serves all businesses. Open: We believe information must be set free. The data, advice and research on Focus are widely distributed and available to everyone Peer-powered: We believe in the power of many. Thousands of buyers and experts contribute their expertise to Focus every day. Our job is to take their insights and integrate them into our research. Practical: We believe in addressing everyday issues facing businesses. Focus Research does not pontificate on high-level trends or promote broad-based research agendas. Rather, Focus Research endeavors to provide specific, actionable recommendations that help businesses make the right decision every time. Relevant: We believe there is no one-size-fits-all answer to a business purchasing decision. Focus Research is, therefore, designed to address specific concerns of multiple buyer types across multiple industries. As such, users are encouraged to combine our different research deliverables into tailor-made packages that effectively address their unique needs and goals.

* Source: Visa, Inc. Commercial Consumption Expenditure Index fact sheet.

Focus / Comparison Guide / Midrange IP Phone

Focus 2009 - 2010