Job application

The United Kingdoms international organisation for educational opportunities and cultural relations. We are registered in England as a charity.

Revised September 2006

Staff-in-confidence
The British Council is committed to a policy of equal opportunity and the development of positive policies to promote equal opportunity in employment. This form is available in other formats on request; these are large print, Braille and audio disk. This form is in two separate parts: part 1 contains personal information and is a confidential document, which will not be seen by those making a selection decision; part 2 relates specifically to the post(s) you are applying for. If using the Microsoft Word version of this form, either complete the form electronically, or print the blank form and complete by hand. With the PDF version you must print out the form and complete by hand (please write clearly in black ink). Please send the completed form to the address specified in the advertisement.

Part 1
Job(s) applied for

Job title Customer Services Executive (West India)

Job reference number

Application reference number (for British Council use only)

We aim to ensure that no job applicant or employee receives less favourable treatment on the basis of gender including transgender, marital status or civil partnership, sexual identity, religion and belief, political opinion, race, colour, nationality or ethnic origin, work pattern, age, disability or HIV/AIDS status, socio-economic background, spent convictions, trade union activity or membership, on the basis of having or not having dependants, or any other irrelevant grounds. We welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. Please answer the questions below, which will not be seen by those involved in making the selection decision and will help us ensure there is no hidden bias within our recruitment process.

Personal information

Family name Date of birth Marital status

Chandrakant Tank 24 june 1986 Single

First name

Chinmay

Married/civil partnered

Widowed, separated, divorced, dissolved

Gender

Male

Female

Contact details

Present address

2B/201,Damu park,manpada road,Dombivali(east).

Telephone (home)

08108916719

Telephone (work)

Can we contact you at work?

Yes

No

10

Mobile

09594329432

Fax number

E-mail

tank_chinmay@yahoo.co.in Chinmay.tank@gmail.com

Additional information
When are you available to take up the job? What length of notice must you give? Please give details of your current or most recent remuneration package including salary, pension and bonuses. Candidates will be asked for documentary evidence of this if appointed. Right away.

Rupees 12000/- per month

Education/qualifications
Please give details of educational and professional qualifications in chronological order. Qualifications and grades SSC - 64% Diploma in Industrial Electronics - 64% Engineering in Electronics & Telecommunication 55% Dates March 2002 June 2005 May 2008

Please give details of any current or planned studies. Course of study and expected qualification Would be doing MBA if got a good college in marketing Dates Depends

11

References
The British Council requires three references: 1 Your current/most recent employer (or if no employer, your school/university). May we request a reference? Name Job title/position Telephone At any time Antares systems ltd Executive - Customer Relationship Management 91-80-4048-2000 Fax 91-80-4048-2114 After offer of employment

Address Please indicate if this is a work reference or an academic reference

#24,3rd stage,4th block,Basaveshwarnagar,Bangalore-560079

Work reference

Academic reference

2 Previous employer (or if no employer, your school/university). May we request a reference? Name Job title/position Telephone At any time Tata Indicom Supervisor Fax After offer of employment

Address Please indicate if this is a work reference or an academic reference

Tata Indicom ,MIDC ,Andheri(east)

Work reference

Academic reference

3 Previous employer (or if not aplicable, a personal referee who knows you well and who is not a relative). May we request a reference? Name Job title/position Telephone Fax At any time After offer of employment

Address Please indicate if this is a work reference or a personal reference

Work reference

Personal reference

Have you ever been convicted of a criminal offence?

Yes

No

If yes, please give details of the offence and the sentence imposed. Subject to certain exempted occupations, convictions that are spent under the Rehabilitation of Offenders Act 1974 need not be mentioned. Please be aware that declaring a conviction will not automatically disqualify you from being employed by the British Council.

12

Part 2
Please note, this section of the form will be detached and given to the Recruiting Manager. The Recruiting Manager and the Interviewing Panel will have access only to information contained in this section. Personal Information

13

Family name

Seema Rathod

Initials

Mother

14

Disability
Section One of the UK Disability Discrimination Act 1995 defines a person as having a disability if he or she has a physical or mental impairment, which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities. The British Council extends this to its policy and will interview all applicants who are disabled and who meet the essential criteria for an advertised job.

15

Do you have a disability as descibed as above?

Yes No

16

Whether or not you are disabled, do you need any help or special consideration to enable you to attend/participate fully in the interview and complete associated tests? (If your answer is yes we will get in touch with you later to ascertain how best to assist you.)

Yes No

17

Jobs applied for

18

Job title Customer Services Executive (West India)

Job reference number

Application reference number (for British Council use only)

19

20

Evidence in support of your application

In support of your application, enter in the sections below the following information, exactly as it is listed in the information that has been sent to you: behavioural competencies skills, knowledge and experience any specialist qualification required for this post.

Confine your answer for each competency to a maximum of 200 words and organise your evidence against each following the STAR structure: Situation Action Result a brief sentence or two to set the scene and give the context what you actually did, how and when you did it, and the rationale for your choices what the outcome was and the difference it made Target (or Task) the specific aspects you focused on and why

Evidence in excess of 200 words will not be assessed. Before completing this form you should also read the guidance on completing the application form. Please do not attach a CV (or any other document) unless it has been requested as part of the recruitment process; they will not be used to make selection decisions. This is to ensure that all candidates are treated consistently.

21

Competency

Evidence Yes,if its genuine as i co-operated with my 2 other members of the society building and brought down the society committee, Not at all afraid as it is said that its the only thing you get it for free so why should i let that go then. Anyways its just an advice its ultimately onto you to decide to take that advice or to leave it. Ya I do as i believe by helping others,indirectly you are helping yourself simply because when you need that extra effort for yourself it would become very easy, Ya i do recognise that as things has to work differently at different places the best example is everything was different when i went from one firm to other, I am a Hindu studied at a christian school have got best friends in Parsi and a Muslim simple , work hard by using your brains then you shall get good success,

Team work-Level 1 Willingly co-operates. Is not afraid to seek advice from others. Puts in extra effort when needed to help others. Recognises that the ways of getting things done in different departments, organisations and communities are not the same.

Achievement Level 1 Clarifies what is expected. Is positive and enthusiastic about the job. Does not give up at the first obstacle. Respects the rights of others whilst achieving ones own goals.

yes i am positive & enthusiatic about the job,that's the reason why I am filling this form with great interest, If i had given up on my first obstacle i would not be an engineer today as according to me the first obstacle in studies is doing 10th standard and to be precise i have done my diploma also before engineering, ya i do as others are the people because of whom directly or indirectly you would be coming up Honestly rules are all over the important thing is that how effectively you apply them i did apply them properly hence i am where i am today at least happy with life, The best example of me being focused was when i was a runner up for zonal level badminton tornament, From the day i was born i have never ever had my father around till date and then to have effectively succeded in life. I will understand its values as i adapted the values according to my last 2 firms also, Ya i will respond,understand as i have worked in that area very well, I was an Executive - customer relationship management so i know how to build a relationship, This also i use to do in my last firm getting feedback & working towards it. I have got good reading skills as if i had not i would not be able to fill this form at all,

Flexibility Level 2 Applies rules or procedures flexibly, depending on the individual situation, to accomplish tasks or activities more effectively. Responds effectively to changing circumstances. Remains focused when faced with competing demands. Makes reasonable adjustments to ensure maximum effectiveness and motivation of self and others. Marketing and Customer Service Understanding the British Council and its values. Understanding customer needs. Responding to customer needs. Building strong relationships which add value to the United Kingdom. Obtaining and evaluating feedback Level 1

Communication Skills Reading, writing, listening & speaking skills . Understanding purpose. Understanding audience. Knowledge sharing Level 1

All my answers are written by me so you can judge me on that for writing skills, I use to give training and presentations to officers and vendors for many government departments like RBI,MSRTC,CPWD,CIL. So in the regard of the rest of the skills i hope you would be ok with this.

22

Computing Skills Using MS word, Excel, Powerpoint, Outlook, Databases Sharepoint, Internet based softwares

My last firms entire software was on MS word and excel,and all the presentations were on powerpoint so i have sufficent knowlege about that.

Minimum one year experience in Customer services, preferably in a multinational organisation or hotel.

My firm was not a multinational but it use to deal with almost all the major government departments of India.

Graduate in any Discipline

Is an engineer.

23

Continue on a separate sheet if necessary.

Employment
Please give details of your employment since leaving full-time education, starting with the most recent employment. Account for all your time, including voluntary work or other periods away from work. Please be aware that it will not prejudice your application if you disclose a period of ill health or a period out of formal employment (e.g. time spent at home bringing up children). Give a brief description of the responsibilities held by in the last three jobs (most recent and the two before them).

24

Dates (month/year) Employer

Tata Indicom

Location/country Position held

Mumbai / india Supervisor

25

Responsibilities

Impementation Engineer

26

27

Dates (month/year)

Antares systems ltd

Location/country

Many parts of India Executive - Customer Relationship mangement

Employer

Position held

28

Responsilbilities

Seeing the entire E-tendering & E-Auction process for our clients eg:- RBI,CPWD,CIL,MSRTC, MAHAGENCO

29

30

Dates (month/year) Employer

Location/country Position held

31

Responsibilities

32

33

Dates (month/year) Dates (month/year) Employer Employer

Location/country Location/country Position held Position held

Dates (month/year) Employer

Location/country Position held

Dates (month/year) Employer

Location/country Position held

Dates (month/year) Employer

Location/country Position held

Continue on a separate sheet if necessary.

Where did you hear about this vacancy ? Tick British Council Website Naukri.Com Newspaper

Declaration
I declare that the information I have provided in this application form is, to the best of my knowledge and belief, correct and If your application is unsuccessful, this form will be kept on file for one year after completion of the recruitment exercise. complete. Warning: if you include any details that you know to be false or if you withhold relevant information, you may render yourself liable to disqualification from the recruitment exercise or, if appointed, to dismissal. If your application is successful and you take up employment with the British Council, this form will be kept on your personnel file. N.B. If you submit your application electronically, typing your name will be taken as being as binding as your signature.

The British Council will use the information you provide in this form to process your application. Your signature/name Date

34