1.

Intelligent Transportation System, ITS

ITS

traveler

ITS ATISAdvanced
Traveler Information Services

ATIS

ATIS ATIS
PDA
ATIS

ATIS
e ATIS
1

93 95 10
207
ATIS
( PDA)

ATIS
ATIS
USDOT
Traveler Information Services 1999
3 8 FCC 3
Traveler
Information
2000 7 21 511
511 2010
511
27
511 511
511 5
ATIS
511
ATIS

1.2
511 511
ATIS

 ATIS

 511
2.1 511

consistency11 3

911 411
3

511
511
511
511

511

511

2.2 511
511 511 511
Deployment Coalition
American Association of State Highway
and Transportation Officials, AASHTO
American Public Transportation Association, APTA
Intelligent Transportation Society of America,
ITS America(USDOT)
Policy Committee Working
4

Group 511

511 511
511 511
[1] 511 511

2.3 511
2.3.1 511
511

511

ATIS

2.3.2
511
511 511 Deployment Coalition
511 [2]
511

511

511
2005
1. 25 511
2. 60 30 511

3.511 50%
4. 25% 511
5. 90% 511
2010

1. 511
2. 90% 511
3. 511 511
4.511 4
5.511

6. 511
7.
8. 511

2.4 511
2.4.1 511
511 2000 5
511 2005 5 511
Progress Report of 511[3] 2005 3
23 511 60 21
511 511
8 1 28%
1 2005 8 511

1 511 Deploy511.org

2.4.2 511
511 2005 6 511
3 6 2
511 3 511
511
2004 511
511
99% 511
511
511
511

2 511
2005 National Progress Report of 511

3 511
2005 National Progress Report of 511

 511
3.1
511

511
511

511 511

511
511
511 4
[1]
1. 511

511
2. 511

3. 511
511

4. 511

511
10

[2]
1.Traffic Congestion
2.Public Transportation
3.Special Events
4.Travel-Related Weather
5.Travel Times
6.Link to Emergency Services
7.Multimodal Routing
8.Rounting
9.Local Information / Point
Interest
10.Location
11.Interregional Information
12.Tourist Information
13.Incident Reporting

3.2
511
511
511
511

511 511
511 511

511
511
511 [2]
1.
2.
3.
4.
5.
6.
11

7.
8.

3.3
511
511

511

511

511

511

511
511
511 [4]
511 Arizona
511
10 1

50~100 100

400
511
511
511 511

12

 511
4.1
511
511

511

511 511
511 511

511
511

4.2 511
511
[1]
1. 511
2.
511

3.

13

4.2.1
511

511 5 [1,5]
1. 511

2.511

3. 511

4.

5.

511

[1,5]
1.

2./

3.
14

4.

15

511

511

511
4 [1,6]
1.
2.511
511

3.511
511
511

4.
511

511

[1,6]
1. 511

2. 511
16


3.

4511

511

511

511
[1,7]
1.

2. 511

511

511
[1,7]
1.

17


2.

4.2.2
511

1.

2.
[1,2]

511

1.
2.
3.
4.

5.
6.
7.

8.

9.
10.

11.
12.(concierge services)
13.

14.
15.

4.2.3
18


511
511

[1,5]
1.

XX 10
XX
15

2.
[1,6]
1.

[1,7]
1. NTCIP(National Transportation Communications
for ITS Protocol)

2.route-specific
3.
4.
5.
4.2.4

511
511

511

19

 5 [1,8]
1.
511
511

2.
511

3.

24
511

4.
511

511 511
511

5.
511

511

511
511

4.3 511
511

4.3.1 511
511

20

[9]

511

511

511

511

(Changeable
Message SignCMS)

511
511
Americas Missing Broadcast Emergency Response
AlertAMBER Alert
4.3.2
511

[8]

511 ITS
511

4.3.3
511
511

21

 511
2003 511

[1]
511

4.3.4
511
511

511

511
511

511
511
concatenated speech technology 1
text to speech technology2 VXML(voice
extensible markup language)
511
XML 511
511

concatenated speech technology

text to speech technology

22


511 I-4 [1]
511

4.3.5
511

511

511

511

4.4
511

511

4.4.1
511

511
511

23

[1]

511

10

10 [1]

4.4.2
511
XX511

4.3.1
[1]
511

help

[1]
1
2
1
1[1]

24

511
3
6

[1]
4.4.3
511

511

1.
511
90% the 90th
percentile peak hour load
100%
90% the 90th percentile wait
time 90
511 99.8%
18

[1]
2.
511 24

511
[1]
4.4.4
511
511
[1]
1. Calls Per Month
25

2. Peak Call Date

3.
4.

5. Peak Call Hour

6.
7.
8.
9.
10.
11.
12.
13.
14.
15.

4.4.5
511
511
511

511

511

511
( 119110)

511
511 911
[10]

4.5

26

 511

511

511
4.5.1 (call routing)
511

(
511) 511 7~10
511

(cellular tower)
switch 511
7~10 511
[11]
511
(seamless)
511 3 511
7~10

511

4 511

4.5.2
511
511 3 511
511

27

511
511

511
511
511
511

511
511
511
511
511 511

4.6
511
511

511

511
511
511

511

511 [4]
28


511
511
iNETNOW
[1,12] 5

3
[13]

511 [1,4] (1)

(2)3
511

1. [14]
511
511
511
Yellow Pages
6
511 Shenandoah
Telecommunications Shentel

Shentel Shentel
511 511
80%20% Shentel
Shentel 511 80%
Shentel
511

2. [12]

29

 511 iNetNow
iNetNow 511
511

iNetNow
511 511
511
200
2

4.7
511

511

511 511

511

511 511

511

511
511
511
511
[15]
1.

2.()

30

3.

4.

[15]
1.

2.

3.

4.
5.
6.

7.
8.

[15]
1.
2.
3.

[15]
1.

2.

3.

511
511

31

 511 511
511
511
[1]

511 ITS ATIS 511

ITS
511
interoperability ITS

511
ITS
511

1. ATIS ATMS TCIP(Transit

Communications Interface Profiles)
2.SAE(Society of Automotive Engineers)
J2354 ATIS message sets
3.AASHTO/ITE (TMDD
Traffic Management Data Dictionary)
MS/ETMCC Message Sets for
External
Traffic
Management
Center
Communications
4.IEEE Incident Management 1512
family of standards

511

[1]
1.1
23

2.12
3
4
32

3.1
23
4.1
(costs)23
456

4.8
511

511
511

511

90 ATIS

10% 511
ATIS
N11
511 ATIS

511
33


511 ( 5)
[14] 511
6 511

5 511 Deploy511.org

6 511 Deploy511.org
34


511
511
7 (Nebraska) 511
511

511

2001 10 2002
2 25,000 2002 3
511 103,000
4 15
511
511

511
511

7 511 [1]

511 511
511

35

 511
511

511

[16]
511
93%
511
93%
511 511 511

[13]

511 511
511 511
(
)

Traveller callTraveldial
511
[14]

511

511

1.

10
1 5
2.

36

 50~100
100

3.

400

511
511
511
()
511
511

511
511

511 511

511
511

37

 ATIS
ATIS
e
ATIS
[17]
[18]

1968 [19]

1968
511
1968
ATIS

5.1

92 e
2008 - e
(Mobility)

[20]
1.
GIS

2.

38

3.
GIS
8
4.()

()

5. XML

5.2

[21]
1.

2. XML

3.

4. 9

39

5.3 1968
1968

10

1968

1.

2.

3. /

4. XML

40

 10 1968

5.4 511
5.4.1 ATIS 511
ATIS
511

ATIS 511

ATIS

ATIS ATIS
511 ATIS
ATIS
511

511
511

511 511
()

5.4.2 511

41

 511
511 11

511

11 511
e 1968

511

ATIS

1. e

1968

511
2. e

511
3.

1968
42


511
4.

511

43

44


6.1
511
1.2.3.4.
511
511
511

511 1.2.
3.
511

511

511 10

511
3 6

511 99.8%

511

511

45

511

6.2
ATIS
XML
511

/ ATIS

ATIS
ATIS ATIS

ATIS

511
94

ATIS

46

47


1. 511 Americas Travel Information Number Implementation and
Operational Guidelines for 511 Services V2.0, 511 Deployment
Coalition, 2005.
2. 511 Overview, http://www.its.dot.gov/511/PDF/511_overview.pdf.
3. 511 National Progress Report, 511 Deployment Coalition, May 2005.
4. DAR#1: 511 Business Models and Costs Considerations, 511
Deployment Coalition, http://www.its.dot.gov/511/511_Costs.htm,
January 2002.
5. DAR#7: Roadway Content Quality on 511 Services, 511 Deployment
Coalition, http://www.its.dot.gov/511/511road.htm, June 2003.
6. DAR#5: Public Transportation Content on 511, 511 Deployment
Coalition, http://www.its.dot.gov/511/511ptrns.htm, June 2003.
7. DAR#6: Weather and Environmental Content on 511 Services, 511
Deployment Coalition, http://www.its.dot.gov/511/511weath.htm,
June 2003.
8. Information by and for 511 Deployers, http://deploy511.org.
9. DAR#3: 511 and Homeland Security, 511 Deployment Coalition,
http://www.its.dot.gov/511/511secur.htm, June 2002.
10. DAR#2: Transfer of 511 Calls to 911, 511 Deployment Coalition,
http://www.its.dot.gov/511/511to911.htm, March 2002.
11.

Call
Routing
and
its
Implications
for
511,
http://www.its.dot.gov/511/PDF/Call_Routing.pdf, March 2001.

12. 511 Case studies Arizona, Arizona Department of Transportation,

February 2001.
13. 511 Case studies Minnesota, Minnesota Department of
Transportation, July 2001.
14. 511 Case studiesShenandoah Valley, Virginia, Virginia Department
of Transportation, December 2001.

48

15. DAR#4: 511 Regional Interoperability Issues, 511 Deployment

Coalition, http://www.its.dot.gov/511/511inter.htm, March 2003.
16. 511 Case studies Utah CommuterLink, Utah Department of
Transportation, December 2001.
17. http://e-traffic.iot.gov.tw/

18. http://e-trans.iot.gov.tw/

19. 1968
http://1968.nfreeway.gov.tw/
20.
()94 5
21. 94
6

49