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All figures shown in this presentation are as per December 31st, 2009

Leader in providing General Services to


companies

Leader in providing General Services


to companies
Established
in 1962

Present
in 12 countries

Offices Sales
more than 1.300 million Euros more than 200 offices

Clients
more than 18.000 clients

Strategy
high specialization, integration of services and international presence

Staff
more than 82.000 employees

Leader in providing General Services to


companies

Leader in providing General Services


to companies

Social responsibilities
More than 1.000 contracts for disabled persons More than 6.000 jobs for immigrants Committed to the UN Global Pact

Our companies

Our companies

Our services

Our services

1. Specialized Services 2. Integrated Services

Specialized services

Specialized services
Cleaning Security Public health services Auxiliary services Temporary employment Maintenance Enviroment Logistics services Telemarketing General services - FM

Specialized services

Specialized services

Conventional cleaning Hygienic cleaning Industrial cleaning Nuclear cleaning

Specialized services

Specialized services

Surveillance and protection Personal protection Security engineering Central alarm office Security consultancy Transport of securities

Specialized services

Specialized services

Services to seniors Services to other Groups


Home help service; Tele-assistance; Nursing homes; Day centres Intellectually, physically and sensory disabled; mentally ill patients; women, minors & family;

Specialized services

Specialized services

Care and information services Leisure and free time services Meter reading services Sales support services School services Specific services

Specialized services

Specialized services

Providing specialized and trained


workforce for any given period of time throughout all sectors, activities and categories.

Specialized services

Specialized services

Integral maintenance of building Industrial installations Electro - medicine Telecommunications Elevators Engineering, building and
energy saving projects

Specialized services

Specialized services

Urban environment:
Plantation and conservation of green zones

Natural environment:

Gardening and landscaping

Forest replanting and conservation Cleaning and restoration of rivesides Construction and maintenance of golf courses Protection of rare species

Specialized services

Specialized services

Support services to auxiliary activities


as part of the production process

Support services to activities


associated with the supply or distribution chain

Specialized services

Specialized services

Call Centre services to receive and


emit phone calls related to promotional activities, management of appointments and agendas,etc.

Specialized services

Specialized services

Management of all or part of the


activities and operating services necessary for the perfect functioning of buildings or companies installations

Integrated services

Integrated services

An integration conceived by specialist

Soles business contact Service provider with experience Longer term duration with
guaranteed cost Flexibility in contracting services

National presence
95 Offices in Spain

International presence

EE.UU

The Group's total staff

The Group's total staff

82.843 76.044 65.775 58.733 44.644 48.478 47.372 50.535

82.086

2001

2002

2003

2004

2005

2006

2007

2008

2009

Staff per country

Staff per Country

Argentina Chile Colombia Costa Rica EE.UU. Mxico Panam Per Portugal Rep.Dominicana Uruguay Espaa

1.981 9.076 2.664 523 2.721 11.520 808 2.824 1.411 996 727 46.835

Total employees 2009:

82.086

The Group's consolidated sales

The Group's consolidated sales

1.324.475 1.182.509 1.009.249 877.920 726.108 752.930 791.579

1.307.454

683.367

2001

2002

2003

2004

2005

2006

2007

2008

2009

Millions of euros

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