Tuesday, 21 June Week 17

Share Price: 403.90p (up 2.10p) At 16:30 on 20/06/11

Store Manager Daily News

Email: store.communications@uk.tesco.com

In todays press
Please see the press for todays adverts

People

Emergency Product Withdrawals

2296: Pantene product range 2297: EPW 2297 BBQ Briquettes 2298: Tesco Fish Sauce 150ml

listen&fix launches this week. Dial 63122 to hear a message from Bob Robbins explaining what listen&fix is and how you and your teams can get involved. Please encourage your teams to take part and make the most of the opportunity to raise the issues that get in the way of doing our jobs and delivering for our customers. Text for free: 80066

Promotion End Mapping Week 17

The changes to promotion ends this week are: - Grocery - Beers, wines and spirits Please ensure you review your promotion end mapping report from Thursday.

Email: listenandfix@tescocomments.com
To help us respond please start your message with your branch number . If you are a remote worker, please start your message with your directors name. The messages are confidential and anonymous, however you can include your name if you wish. Please note: listen&fix will go live in Northern Ireland and the Republic of Ireland in Week 19.

New offers please

Serving up some fantastic Wimbledon offers this week.
You cannot be cereals!!!

Trade

12
1ltr Pimms Starts Wednesday

3 for 2
Starts today

3 for 2
Starts Wednesday
21 June 2011 Store Manager Daily News

Free cream
When you buy strawberries Started Monday

Operations

Fish Friday
On Friday 24 June, we will be holding Fish Friday. We will be donating 5% of the total fish counter sales on the day to the Royal National Mission for Deep Sea Fishermen. This is going to be a great event and will go a long way to support the families of those fisherman lost at sea. There will be supporting fish counter pings and posters which will be reversible in the run up to the day and for the day itself. Your teams have also received a detailed fact sheet which contains further information on the Fishermen's Mission, just in case any customers ask about the charity itself. This was sent with the Weekly Update. This is a great day for us to try to push sales and support those who support us all year round by supplying us great quality fish and a great price.

Summer Fun
New in seasonal aisle this week
By Thursday 8am, the Summer Fun Event should have been launched into your seasonal space. Please ensure that you have read your summer fun briefing packs. Please note this event includes most elements of the recent Gardening and Outdoor Living Event Phase 3, and brand new elements, for example, camping.

Automated promotional forecasting

Automated promotional forecasting was introduced across fresh food last year as well as grocery and health and beauty earlier this year. Availability at the start of promotions improved by 0.9% on the dot.com availability measure. In Beers, Wines and Spirits the work has been trialled for three months in Group 44, and has been in one store within each store director group for the past two months. As a result of the positive trials, automated promotional forecasting will be introduced nationally for Beers and Spirits promotions starting this week (Week 17) in promotional cycle six. Automated promotional forecasting for Wine will begin for promotions starting in Week 18 onwards.

Trade

More success at the Grocer Gold Awards

Last week we picked up three prestigious awards at The Grocer Gold Awards - the event that recognises the best of the best in grocery retailing for service, initiative and commitment. Our leading achievement was the Grocer 33 Customer Service Award which recognises our commitment to our customers and our focus on delivering a great shopping trip. We also won Online Retailer of the Year - we now deliver an amazing 500,000 orders each week across all of our online businesses. Our new mobile Apps were highlighted as a real innovation and we were praised for the Real Food website. Our third award was Non Food Brand of the Year for Tesco Mobile - the judges commented that they were blown away with what Tesco Mobile has done for customers by cementing itself as one of the leading networks in the industry. These awards are testament to your hard work in doing the best for customers.
21June 2011 Store Manager Daily News 2

Finance

Index of reports

Monday Weekly Payroll Report Periodic Wage Transfer Report (draft) The following reports will be available today. Periodic Temp Staff Report Simply right click on the link and then select Weekly Packaging Report Open Hyperlink to be redirected to the report. OPS Report Please note that to view these reports you have to Telecoms Store Standards Weekly Reports access the Workplan through Office Tools. Pharmacy Weekly KPI Report Hot Products Weekly Department Report Stores Retail Weekly KPI Pack Target Tracker

Tuesday All Format Flash All Stores Actuals Travel Report Immature Capital Sales Report Weekly Gaps Report Fresh Counts Grocery Counts Non Food Counts Clothing Departmental KPI Report Weekly KPI Report Availability by Department Direct Weekly KPI Report Clubcard Penetration Report

Communications sent to your teams yesterday

Title PLEASE REMOVE ALL CLIC SARGENT COLLECTION CANS FROM CHECKOUTS Scheduled tobacco count - Tuesday 21 June Period 4 trolleys count. Strawberries & Cream - point of sale update Installation of new Wrigley ladder racks - Starting 23 June. Electronic Delivery Notes IT Change - possible impact on stores Baby Bargains Week 17 pre-launch communication, Books - Remove 2 for 8 labels from all three Stieg, Books - Week 17 Books Bulletin attachedLarrson Titles, Telecoms store standards weekly report - Week 16., Clothing Point of Sale and Bestsellers Pharmacy Sales Report : Week 16. Loose Bananas TPNB 050502269 - Deliveries Stock Management Update 20/06/2011, UK Local Choice report Week 15 Whole Salmon Save a Third Who Store Manager Duty Manager Customer Service Manager Manager - Price Integrity/POS/Tesco Bank Leaflets Manager - Space, Range and Merchandising Backdoor and warehouse Manager Non Food Manager Clothing Manager Pharmacy Manager Fresh Manager Grocery Manager Counters Manager

Key communications to be completed today

Title PLEASE REMOVE ALL CLIC SARGENT COLLECTION CANS FROM CHECKOUTS, Overstock Investigation Application - project update & flex information Demonstration Planner Weeks 17 and 18 Books - Remove 2 for 8 labels from all three Stieg Larrson Titles 50% off Kidswear Event and Clothing Wage Support UPDATE, Clothing Key Performance Indicators Report 201115 and Clothing Performance by Store Report 201115 Flu Jab Training Dates (First come, first served). Fish Counter - Whole Salmon Promotion Error - URGENT Petrol filling station tank capacity audit Who Store Manager Customer Service Manager Non Food Manager Clothing Manager Pharmacy Manager Counters Manager Petrol station Manager

21 June 2011

Store Manager Daily News