Professional Documents
Culture Documents
Comparison Between
Shanghai and Hong Kong
University Consumers
A Consumer Styles Inventory Approach
BY
Acknowledgements
I would like to give my heartiest thanks to my supervisor Dr. Shi Yi Zheng who has
sacrificed a lot of his valuable time for guiding me in doing this honor project,
suggesting precious advice, pointing out and correcting my mistakes. He is very
patient in answering and explaining my questions all the time. I really have learnt a lot
from him.
In addition, I would like to express my sincere thanks to my dearest friends, Mr. Peter
Wong and Miss Susanna Wong, for squeezing lots of time for helping me in
conducting survey.
Also, I would like to thank my family and friends who always gave me support and
encouraged me when I feel depressed in doing the project.
Last but not least, I would like to thank all the teachers in the Hong Kong Baptist
University who teach me a lot about marketing knowledge in the past three years.
_____________________
ii
Abstract
Consumers use a variety of decision-making styles. This study investigates
decision-making styles of consumers in Shanghai and Hong Kong by analyzing the
Consumer Style Inventory (CSI), which is administered to 150 Shanghai and Hong
Kong university consumers respectively. Factor analysis is adopted to develop the
CSI inventories.
Findings indicate that six types of decision-making styles and fifteen statements are
valid and reliable in Shanghai, whereas five types of decision-making styles and
twenty statements are valid and reliable in Hong Kong. Significant differences can be
found in the dimension of quality conscious, brand conscious, fashion conscious and
shopping carefulness. Business implications, which address the above findings, are
provided for marketers in the following section. Limitations of this paper are the final
chapter.
iii
Table of Contents
Content
Page
Acknowledgements
ii
Abstract
iii
Chapter 1. Introduction
1.1 Background Information
1.2 Research Problem Development
1.2.1 Why Shanghai vs. Hong Kong?
1.2.2 Why University Students?
1.3 Research Objectives
1
1
2
3
4
4
6
7
7
8
8
10
11
18
20
21
26
27
27
iv
13
13
14
15
16
Chapter 7. Limitations
7.1 Generality of Consumer Characteristics
7.2 Limitation of the Sample
7.3 Limitation of Culture and Economic Background
28
28
29
Chapter 8. Conclusion
30
Chapter 9. References
31
35
36
38
47
58
Chapter 1. Introduction
Decision-making is more complex and even more important for consumers today than
in the past. Consumers are besieged by advertising, news articles, and direct mailings
that provide an abundance of information, much of it with mixed messages. In
addition, increases in the number and variety of goods, stores, and shopping malls,
and the availability of multi-component products and electronic purchasing
capabilities have broadened the sphere for the consumer choice and have complicated
decision making [Hafstrom, Chae, and Chung, 1992].
Shanghai is the most metropolitan province in China, and Hong Kong is also a very
prosperous city in the world. Hong Kong and Shanghai are relevant cities in China for
comparative studies. They have several similarities. Geographically, both cities are
located at the coast of China. Historically, both cities had experienced western
1
colonization for a long time. Culturally, both cities have shared modern and traditional
characterizations. They both are international metropolises that have much
international links. However, there are something different. For example, number of
brothers and sisters, source of income, source of information and culture.
Comparing between these two cities can help companies formulating marketing
strategies. For those companies who have only invested in Hong Kong and have
interest to enter into the Shanghai market, they can study the difference and
similarities between these two cities and then formulate an entering strategy for
Shanghai based on the existing marketing strategy for Hong Kong, and vice versa.
The university students market is quite large. According to the statistics, there are
189,400 university students in Hong Kong in 2004, amounting about 11.5% of the
educational population [Hong Kong Census and Statistics Department, 2004]. And
there are 378,500 university students in Shanghai in 2004, amounting about 10.8% of
the educational population [Shanghai Statistical Yearbook, 2004]. It is a significant
market in both Shanghai and Hong Kong.
The role of the young especially in consumer decision making should be defined and
examined for several reasons. Young people are eager to consume, are conscious of
their experience [Sproles and Kendall, 1986]. Young consumers are recognized as a
specialized market segment for a variety of goods and services [Moschis and Moore,
1979]. The young within the family often influence family purchasing decisions [Turk
and Bell, 1972]. Consumer socialization is defined as process by which young
2
Although the CSI research is widely conducted in different nations, few of it is related
to Chinese society, related to the comparison between Hong Kong and Shanghai, and
focused on universities students.
1.
2.
3.
To further consolidate the above various approaches, Sproles and Kendall [1986]
designed a new model to measure decision-making styles of consumers.
consumer choices. Broadly speaking, there are three types of approaches in studying
consumer decision-making styles: the psychographic/lifestyle approach, which
identifies hundreds of characteristics related to consumer behavior; the consumer
typology approach, which classifies consumers into several types; and the consumer
characteristics approach, which focuses on different cognitive dimensions of
consumer decision-making. For a review of these different approaches, see Sproles
and Kendall [1986].
In a later study, Sproles and Kendall [1986] used a similar approach with a slightly
revised model of consumer decision-making with eight dimensions. An instrument of
48 items was developed. Each dimension of consumer decision-making was
represented by six questions. The questionnaire was administered to 482 students in
29 home economics classes in five high schools in the Tucson, Arizona area. The
eight-factor model was confirmed by a factor analysis using the survey data, although
not all questions were deemed to be useful in representing intended dimensions of a
consumer styles inventory [CSI]. The eight dimensions included in the CSI were:
1.
2.
3.
4.
5.
6.
7.
8.
Appendix 10.1 (page 35) shows the explanations of the eight factors loading by
Sproles and Kendall. It is a pretty good benchmark for us to explain our data analysis
result.
The applicability of the CSI has been investigated across several cultures [Alice and
Noel, 2001; Durvasula et al., 1993; Fan and Xiao, 1998; Hafstrom et al., 1992:
Lysonski et al., 1996; Shim and Gehrt, 1996]. These cross-cultural studies have
shown that four consumer styles are relatively more applicable to different countries
as suggested by the factor structure and reliability estimates of the factors. They are
namely quality conscious, brand conscious, fashion conscious and recreational
conscious [Alice and Noel, 2001].
The sample size is 300, 150 of Shanghai undergraduate students and 150 for Hong
Kong undergraduate students.
3.2 Instrument
A questionnaire based on the exploratory studies of Sproles [1985] and Sproles and
Kendall [1986] was used to measure consumer decision-making styles in Hong Kong
and Shanghai. The questionnaire was translated into Chinese. Some mainland Chinese
and Hong Kong students and professors reviewed the translations. This ensured that
idiomatic or colloquialistic wording was minimized [Douglas and Craig, 1983;
Parameswaran and Yaprak, 1987].
The questionnaire is divided into two parts. The first part contains the forty
instruments. This instrument will have the following five-point Likert scale: strongly
disagree (1), somewhat disagree, neither agree nor disagree, somewhat agree, strongly
agree (5). The second part is the personal information, which includes sex, number
of siblings, income source, monthly cost of living and information source, which are
used to verify the difference between Shanghai and Hong Kong university students
noted before.
Secondary, CSI for Hong Kong and Shanghai will be developed in two steps
following the method used by Sproles [1985] and Sproles and Kendell [1986].
In the first step, factor analysis, the principal components method with varimax
rotation of factors, was performed to identify characteristics of consumer decisionmaking. Factor analysis is designed to identify a set of variables in terms of a smaller
number of hypothetical variables or to explore underlying dimensions [Kim and
Mueller, 1978].
Thirdly, comparison between Shanghai and Hong Kong was done by comparing the
CSI and by calculating the T-Test (by taking the mean score for each of the factor of
CSI).
The negatively worded items had been reversed before the data analysis proceeded, in
order to analyze the data easily. The scores of question 5, 7, 20, 22, 24, 31, 32 and 40
had been reversed.
We expect that Shanghai and Hong Kong university consumers will differ in terms of
brand consciousness, fashion consciousness, price consciousness and confusion by
overchoice, based on the explanations as follows.
Since the late 1970s, one-child-per-couple campaign was taken to curtail the
population explosion. As Chinese per capita income has risen and fertility declined,
Chinese parents' love and money have focused on a single child, resulting in unique
social and economic implications such as the perilous 4-2-1 indulgence: four
grandparents and two parents indulging one child. Many of these children are
self-centered and demand material luxuries from their parents [Baker 1987]. While in
Hong Kong, government did not practice One Child Policy. Many families had two
to four children in the 1980s [The International Encyclopedia of Sexuality: Hong
Kong].
On the other hand, many Shanghai universities students depend on their parents as
their only income source, parents must pay for what they want. While in Hong Kong,
students have multiple income sources, especially part time jobs, they treasure what
they earn [Francis, 2004].
Based on the above differences, we expect that university consumers in Shanghai are
more brand conscious and less price conscious than Hong Kong university consumers.
10
H1: Shanghai university consumers are more brand consciousness than Hong
Kong university consumers.
H2: Hong Kong university consumers are more price consciousness than
Shanghai university consumers.
Hong Kong was a British colony for over 150 years (1842-1997). Citizens were
educated to apprehend Western values. Hong Kong people have long been exposed to,
and fast to learn from, Western culture [Alex, Guijun, Fuan, Nan, 2003]. Nowadays,
Hong Kong people are accustomed to, and want to continue, this lifestyle: Their
aversion to the return of sovereignty to China reflected a fear of lifestyle discontinuity
[Lau and Kuan, 1989]
China adopted an open door policy in 1979; however, the country is not fully open to
Western culture. Nowadays, the Chinese government viewed, and still views, the
inflow of the Western lifestyle as a double-edged sword. Western products improve
peoples material well-being, but at the same time they foster capitalistic consumption
values and Western political ideologies, which corrupt Chineses people spiritual life
and threaten communist rule. The Chinese government has launched a number of
movements to counteract the inflow of Western thoughts, including the 1983
Anti-Spiritual Pollution movement and the 1989 Anti-Liberalization of the
Bourgeoisie Class movement [Alex, Guijun, Fuan and Nan, 2003]. The government
also keeps a close eye on electronic media and filters sensitive Western materials
such as the websites of CNN, Washington Post, Playboy, and Penthouse [Edupage,
11
1996]. When the movie Titanic broke the box-office records across Chinese cities in
1997, Chinese officials expressed their concerned that Western movies could be a
Trojan horse aimed at speeding up the American cultural invasion of China [Platt,
1998].
As Hong Kong universities consumers always and easily come into contact with
information than Shanghai, and Hong Kong has a longer history involvement of
Western values, we expect that university consumers in Hong Kong are more fashion
conscious and more confused by overchoice than Shanghai university consumers.
H3: Hong Kong university consumers are more fashion consciousness than
Shanghai university consumers.
H4: Hong Kong university consumers are more confused by over choice than
Shanghai university consumers.
12
5.1 Personal Information of the 300 samples from Shanghai and Hong Kong
5.1.1 Shanghai
Among the 150 university student respondents in Shanghai, 44% (66) were male and
56% (84) were female. Most of the respondents have no sibling (125, 83.3%), few
respondents have two to three siblings (25, 16.7%), while no respondents have more
than three siblings. A majority of them viewed parents as their only income source
(111, 74%), while few of them had multiple income sources (39, 26%). Over one-third
of them paid 1001-1500 as their cost of living (52, 34.7%); then 501-
1000 (48, 32%); 500 (26, 17.3%); and 1501 (24, 16%). Finally,
overwhelming of them viewed television (125, 83.3%), Internet (119, 79.3%),
magazine (113, 75.3%) and family and friends (96, 64%) as their information source.
Among the 150 university student respondents in Hong Kong, 37.3% (56) were male
and 62.7% (94) were female. Most of the respondents have two (52, 34.7%) or three
(52, 34.7%) siblings. A number of them have three siblings (30, 20%), while only few
respondents have no sibling (16, 10.7%). A majority of them had multiple income
sources (109, 72.7%), while few of them viewed parents as their only income source
(41, 27.3%). Most of them paid $1501-$2000 as their cost of living (45, 30%); then
$1500 (42, 28%); $2501 (32, 21.3%); and $2001-$2500 (31, 20.7%).
Finally, overwhelming of them viewed television (127, 84.7%), family and friends
13
(114, 76%), Internet (103, 68.7%), magazine (102, 68%) and newspaper (96, 64%) as
their information source.
5.1.3 Comparison
Comparing the characteristics of the two sets of respondents in Hong Kong and
Shanghai, there were some similarities and differences identified.
Similarities
1.
The cost of living in Hong Kong and Shanghai are very similar.
2.
The information source in Hong Kong and Shanghai are very similar.
Differences
1.
Most of the respondents in Hong Kong had siblings, while most of those in
Shanghai had not.
2.
Most of the respondents in Hong Kong had multiple income sources, while most
of them in Shanghai viewed parents as their only income source.
14
15
The interpretation of the six components was consistent with previous research on the
CSI, with Novelty-fashion consciousness items loading strongly on Component 1,
Perfectionistic and high-quality consciousness items loading strongly on Component
2, Habitual and brand-loyal consumer orientation items loading strongly on
Component 3, Impulsive and careless consumer orientation items loading strongly
on Component 4, Price consciousness and value for money orientation items
loading strongly on Component 5 and Brand consciousness and price equals
quality items loading strongly on Component 6. The results of this analysis support
the use of CSI as separate scales.
---------------------------------------------------------------------------------------------
Table 2: Factor Loadings and Construct Reliability of Shanghai CSI (Page 41)
---------------------------------------------------------------------------------------------
The 40 items of the consumer decision-making scales of Hong Kong were subjected
to principal components analysis (PCA) using SPSS. Prior to performing PCA the
suitability of data for factor analysis was assessed. Inspection of the correlation matrix
revealed the presence of many coefficients of 0.3 and above. The Kaiser-Meyer-Oklin
value was 0.649 [Kaiser, 1970, 1974] and the Barletts Test of Sphericity [Bartlett,
1954] reached statistical significance, supporting the factorability of the correlation
matrix.
16
The interpretation of the five components was consistent with previous research on
the CSI, with Brand consciousness and price equals quality items loading strongly
on Component 1, Perfectionistic and high-quality consciousness items loading
strongly on Component 2, Novelty-fashion consciousness items loading strongly on
Component 3,
---------------------------------------------------------------------------------------------
17
The identified dimensions of CSI are very similar for university consumers in
Shanghai and Hong Kong. Shanghai has six and Hong Kong has five dimensions.
With the same dimensions: (1) fashion conscious, (2) high-quality conscious, (3)
brand-loyal, (4) price conscious, and (5) brand conscious. The dimension of
Impulsive and careless was found only in Shanghai CSI.
There is no cross-loading item between Shanghai and Hong Kong CSI. So, the results
support the use of CSI as separate scales.
Impulsive shopping is opposite to habitual shopping [Fan and Xiao, 1998], in order to
find out why Shanghai has the dimension of impulsiveness while Hong Kong does
not, we take a look into the habitual dimension.
---------------------------------------------------------------------------------------------
Question 37 and 39 loaded on both Shanghai and Hong Kong in the habitual
dimension. Question 33 There are so many brands to choose from that often I feel
confused loaded positively on the habitual dimension for the Shanghai sample, but
18
did not load significantly on any factor for the Hong Kong sample. This may be
caused by differences in the interpretation of the question asked in different languages.
However, it is also possible that Shanghai university consumers are loyal to some
brands but at the same time, they are still facing confusion because there are still
many new brands invading into their minds every day. As noted earlier, as more and
more consumer products are becoming available in Shanghai, Shanghai university
students may feel confused and have to try these new brands in a certain extent.
While in Hong Kong, many brands are already in the consumers minds, they do not
have to try, so Hong Kong university consumers are less impulsive.
There is still one reason of why Shanghai has the dimension of impulsiveness while
Hong Kong does not. Impulsive purchases may be interpreted as I have not
gathered enough information for this product before I purchase in Chinese [Fan and
Xiao, 1998]. China has many counterfeit products. How to differentiate and avoid
buying counterfeit products is one of the most salient consumer issues in China. Many
famous brands, both domestic and foreign, are being counterfeited and sold in the
market, and these counterfeit products are usually of poor quality yet have high prices.
Thus, the consequences of buying the wrong products for Chinese consumers may be
different from those for Hong Kong consumers when they make careless purchases.
The careless purchases by Hong Kong consumers may result in a waste of money. For
Chinese consumers, the products bought carelessly may not only be counterfeit and
expensive, but also unable to perform basic functions, and may sometimes be unsafe
and even fatal (examples are some food and electronic products) [Fan and Xiao, 1998].
So, customers in Shanghai may always find themselves impulsive in shopping.
19
5.4.2
Item Loadings
The items loading on each dimension are quite similar, although not exactly the same.
Now, lets take a look of the dimensions while includes more differentiation between
Shanghai and Hong Kong. They are brand conscious and fashion conscious.
---------------------------------------------------------------------------------------------
Only Question 14 loaded the same in both places, while Question 11, 12, 13 and 35
only loaded on Hong Kong but did not load significantly on any factor for the
Shanghai sample. As suggested by Fan and Xiao [1998], national brands may be
treated as a quality product, and the newly imported brands will be treated as
brand-named product by Chinese consumers. We did not consider this concept when
items were constructed. So, this may be a reason why the items loaded differed from
Shanghai to Hong Kong in the dimension of brand conscious.
---------------------------------------------------------------------------------------------
20
Only Question 15 loaded the same in both places, while Question 16 and 21 only
loaded on Shanghai but not on Hong Kong, and Question 18, 20 and 22 loaded on
Hong Kong but not in Shanghai. It seems very different, however, it is not. Items 20,
21 and 22 have loaded on the recreational and hedonistic conscious dimension in
Sproles and Kendalls research [1986]. Sproles and Kendall also found their
fashion-consciousness
factor
was
significantly
correlated
with
recreational
consciousness factor. This correlation is quite intuitive because for most consumers to
be fashion conscious, they have to spend time paying attention to changing fashions
[Fan and Xiao, 1998]. To conclude, although the items loaded in Shanghai are
different from Hong Kong, the nature of the items are similar.
5.4.3
Independent-sample t-test was conducted to compare the CSI scores for Shanghai and
Hong Kong university consumers, six t-tests instead of only four mentioned in the
Hypothesis Development were performed in order to discover a full picture of
difference. We first look at if there is any difference, then look at the effect size, it
provide an indication of the magnitude of the differences between groups. The
guidelines [Cohen, 1988] for interpreting these values are: 0.01 =small effect, 0.06
=moderate effect, 0.14 =large effect.
---------------------------------------------------------------------------------------------
21
Hong Kong university consumers are more brand conscious than Shanghai. It is
different from what we expected (H1: Shanghai university consumers are more
brand consciousness than Hong Kong university consumers). One possible reason is
the different exposure to brand names. As noted before, Hong Kong is more open to
foreign cultures and brands. The more brands they know the more chance they would
become brand conscious. Furthermore, although the Shanghai university consumers
are indulged by their parents, it is not necessary that they will become brand
conscious.
Shanghai university consumers are more quality conscious than Hong Kong. We did
not expect this. But this is consistent to the result that Shanghai university consumers
are not as brand conscious as Hong Kong. When you are quality conscious, you
22
would not consider too much about brands. In addition, according to Oliver [1994],
consumers in China always focus on durability when shopping, so Shanghai
university consumers focus on quality in their shopping.
This result is the same as we expected. According to the mean, we can see that both
places are not very focus on brand-loyalty.
23
We expect that Hong Kong university consumers are more price consciousness than
Shanghai university consumers (H2), but this is not the case, there are no differences
between them, and both of them are quite price conscious. According to Oliver [1994],
consumers in China are still encouraging frugality, many of them still have the mind
that To practice thrift is a virtue (). This may be one of the reasons that
Shanghai university consumers are as price conscious as the Hong Kong students.
Shanghai university consumers are more impulsive than the Hong Kong. We did not
expect this. The same as the result of the above factor analysis, we have found that the
impulsive dimension appear in the Shanghai sample but not in Hong Kong. The
main reasons are noted above in the part of 5.4.1.
24
We also expect that Hong Kong university consumers are more confused by over
choice than Shanghai university consumers (H4), however, from the result of factor
analysis, the confused dimension is even not appear in both places. It shows that
university consumers in Shanghai and Hong Kong can take advantage of the available
information and make better choices [Fan and Xiao, 1998]. It may be because both of
them are highly educated and have certain judgment of the markets, so they can utilize
the information, regardless of the information received.
25
Shanghai university consumers are perfectionistic and impulsive. They always make
special effort to obtain the best quality and perfect choice; however, there are too
many counterfeit products that make them feel regretted after the purchase. Marketers
should stress on improving the overall attributes of the products so that the quality of
product could match the requirement of consumers. Overall quality of product can be
divided into two items: extrinsic and intrinsic [Olson and Jacoby, 1972; Jonansson,
1989; Gabbot, 1991]. Extrinsic attributes refer to the brand, country of origin,
advertising, independent consumer, price, after sell services, and distribution channel.
Intrinsic attributes refer to physical product attributes such as shape, type of surface,
color, weight, material used, taste and performance. Using good quality as an
outstanding and clear image would catch the attention of the consumers. Better
customer services should also be provided. As the consumers are still in the stage of
impulsive purchasing, they are still trying each product, offering them a good product
and service can keep them as long term customers.
26
Hong Kong university consumers are brand and fashion conscious. Therefore,
companies should try to do deep marketing researches to and build their brand once
they enter Hong Kong market. In addition, the content and style of marketing and
promotion programs should be fun, trendy and fashionable.
Both Shanghai and Hong Kong university students are price conscious. Marketers
should promote their products by offering benefits to consumers, in order to make
them feel that their purchases are value for money.
27
Chapter 7. Limitations
The sample may not represent the true population we want to obtain. Hong Kong
(Shanghai) university students may not be real Hong Kong (Shanghai) university
students, some of them maybe the exchange students who live here for only a short
period and may leave very soon. So, their answer may not represent the true
population.
Last but not least, due to time and coast constraints, the sample size was limited to
150 for each place. This small sample size may not completely representative of all
28
The Shanghai and Hong Kong student sample may not exhibit certain consumer
decision-making characteristics due to the cultural reasons, for example the Man-to
nature
Relational orientation,
Time
29
Chapter 8. Conclusion
30
Chapter 9. References
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and
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Websites
1. Platt, K (1998). Titanic Cultural Invasion Hits China. The Christian Science
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http://www.csmnitor.com/durable/1998/04/20/pls3.htm (April20)
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34
Page
10.1
Explanation of the eight factors loading by Sproles and Kendall
36
10.2
Tables
38
10.3
Questionnaires
47
10.4
SPSS Outputs
58
35
Items loading on this factor measure a consumers search for the best quality in
products. Those consumers who have higher perfectionism could also be expected to
shop more carefully and systematically. They are not satisfied with the good enough
product.
High scorers on this characteristic are fashion conscious and apparently novelty
conscious as well. They are likely to gain excitement and pleasure from seeking out
new things. They keep up-to-date with styles, and being in trendy is important to them.
Variety-seeking also appears to be an important aspect of this characteristic.
Those scoring high on it find shopping pleasant. They shop just for fun of it. In
previous research, this was a shopping avoider or time-saver factor, and thus several
36
items load negatively on it. However, the loadings show that this factor measures
shopping for recreation and entertainment.
Those scoring high look for sale prices and appear conscious of lower prices in
general. Importantly, they are also concerned with getting the best value for their
money. They are likely to be comparison shoppers.
High scorers on this characteristic do not plan their shopping. Furthermore, they
appear unconcerned about how much they spend or about the best buys.
High scorers on this characteristic perceive many brands and stores from which to
choose and have difficulty in making choices. Furthermore, they experience
information overload, as several items in this factor imply.
High scorers on this characteristic are likely to have favourite brands and stores and to
have formed habits in choosing these. Habitual behaviour is a well-known aspect of
consumer decision-making, and this factor reinforces its existence as a general
characteristic.
37
10.2 Tables
Table
Page
Table 1
Personal Information of the 300 samples from Shanghai and Hong Kong
39
Table 2
Factor Loadings and Construct Reliability of Shanghai CSI
41
Table 3
Factor Loadings and Construct Reliability of Hong Kong CSI
42
Table 4
Comparison of Habitual and brand-loyal consumer dimension
of Shanghai and Hong Kong
43
Table 5
Comparison of Brand conscious and price equals quality consumer dimension
of Shanghai and Hong Kong
44
Table 6
Comparison of Novelty and fashion-conscious consumer dimension
of Shanghai and Hong Kong
45
Table 7
Comparison of decision-making styles between Shanghai and Hong Kong
universities consumers
46
38
Table 1
Personal Information of the 300 samples from Shanghai and Hong Kong
Shanghai
Gender
Number
of
Blood
Siblings
Income
Source
Male
Female
Total
1
2
3
More than 3
Total
Parents
Scholarship/Grant/Loan
Part-time
Partly Parents, partly
Part-time
Partly Parents, partly
Scholarship/Grant/Loan
Partly
Scholarship/Grant/Loan
, partly Part-time
Partly Parents,
Scholarship/Grant/Loan
, and Part-time
Total
Hong Kong
Frequenc
y
66
84
150
125
13
12
0
150
111
8
3
15
Percentag
e
44.0
56.0
100.0
83.3
8.7
8.0
0
100.0
74.0
5.3
2.0
10.0
Frequenc
y
56
94
150
16
52
52
30
150
41
6
30
41
Percentag
e
37.3
62.7
100.0
10.7
34.7
34.7
20.0
100.0
27.3
4.0
20.0
27.3
4.7
6.0
2.0
13
8.7
2.0
10
6.7
150
100.0
150
100.0
39
Cost
of
Living
500
26
17.3
$1500
501-1000
$1501-$2000
48
32.0
1001-1500
52
$2001-$2500
1501
$2501
Information
Source
Total
Television
Radio
Newspaper
Magazine
Internet
Transportation
Advertisement
Exhibition
Family and friends
Others
Total
42
28.0
45
30.0
31
20.7
32
21.3
34.7
24
16.0
150
125
26
86
113
119
65
100.0
83.3
17.3
57.3
75.3
79.3
43.3
150
127
44
96
102
103
64
100.0
84.7
29.3
64
68
68.7
42.7
26
96
0
656
17.3
64
0
437.1
20
114
9
679
13.3
76
6
452.7
40
Table 2
Factor Loadings and Construct Reliability of Shanghai CSI
Shanghai CSI
Novelty and fashion-conscious consumer
shcsi15 I usually have one or more outfits of the very newest style.
shcsi16 I keep my wardrobe up-to-date with the changing fashions.
shcsi21 Going shopping is one of the enjoyable activities of my life.
Perfectionistic and high-quality conscious consumer
shcsi01 Getting very good quality is very important to me.
shcsi02 When it comes to purchasing products, I try to get the very best or
perfect choice.
shcsi04 I make special effort to choose the very best quality products.
Habitual and brand-loyal consumer
shcsi33 There are so many brands to choose from that often I feel confused.
shcsi37 I have favorite brands I buy over and over.
shcsi39 I go to the same stores each time I shop.
Impulsive and careless consumer
shcsi30 Often I make careless purchases I later wish I had not.
shcsi31 I take the time to shop carefully for best buys.
shcsi32 I carefully watch how much I spend.
Price conscious and value for money consumer
shcsi05 I really dont give my purchases much thought or care.
shcsi07 I shop quickly, buying the first product or brand I find that seems
good enough.
Brand conscious and price equals quality consumer
shcsi14 The most advertised brands are usually very good choices.
*Scores had been reversed
41
Construct Factor
Reliability Loading
0.7647
.848
.884
.702
0.7283
.893
.690
.799
0.6791
.774
.708
.831
0.6189
.640
.802*
.640*
0.4742
.803
.763*
.93
Table 3
Factor Loadings and Construct Reliability of Hong Kong CSI
42
Construct Factor
Reliability Loading
0.7501
.666
.734
.786
.764
.53
0.6006
.582
.692
.582
.573
.50
0.6491
.675
.553
.786*
.729*
0.7339
.797
.827
.752
0.5055
.706*
.770
.59
Table 4
Comparison of Habitual and brand-loyal consumer dimension of Shanghai
and Hong Kong
43
Table 5
Comparison of Brand conscious and price equals quality consumer dimension
of Shanghai and Hong Kong
44
Table 6
Comparison of Novelty and fashion-conscious consumer dimension of
Shanghai and Hong Kong
45
Table 7
Comparison of decision-making styles between Shanghai and Hong Kong
universities consumers
Mean
T-Test 1:
SH
HK
T-Test 2:
SH
HK
T-Test 3:
SH
HK
T-Test 4:
SH
HK
T-Test 5:
SH
HK
T-Test 6:
SH
HK
Std.
Sig.
Significance eta
Deviation
(2-tailed) Difference? squared
Brand conscious and price equals quality consumer
2.3933
.75881
0.11
0.00
2.8813
.63799
Perfectionistic and high-quality conscious consumer
4.2222
.67739
0.00
0.11
3.7973
.49480
Novelty and fashion-conscious consumer
0.00
3.0156
.89521
0.07
3.4333
.65517
Habitual and brand-loyal consumer
2.9222
.82143
0.198
0.01
3.0422
.78890
Price conscious and value for money consumer
0.725
3.6000
.81306
0.00
3.5689
.71476
Impulsive and careless consumer
2.6778
.53431
0.00
0.93
.0000
.00000
46
Effect size
Large
Large
Moderate
Small
Small
Very large
10.3 Questionnaires
Questionnaires
Page
Shanghai Version
48
53
47
________
<>
5
1
1.
2. /
3.
4.
5.
6.
48
7.
8. /
9.
10.
11.
12. /
13.
14.
15.
16.
17. /
49
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
50
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
51
40.
<>
1.
2.
() ()
1. 1
2. 2
3. 3
4. 3
1.
2. //
3.
4.
5. //
6. //
7. //
() ()
1. 500
2. 501 1000
3. 1001 1500
4. 1501
()
1.
2.
3.
4.
5.
6.
7.
8.
9.
()
_____________________________
52
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<>
5
1
1.
2. /
3.
4.
5.
6.
53
7.
8. /
9.
10.
11.
12. /
13.
14.
15.
16.
17. /
54
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
55
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
56
40.
<>
1.
2.
() ()
1. 1
2. 2
3. 3
4. 3
1.
2. //
3.
4.
5. //
6. //
7. //
() ()
1. 1500
2. 1501 2000
3. 2001 2500
4. 2501
()
1.
2.
3.
4.
5.
6.
7.
8.
9.
()
____________________________
57
Page
10.4.1
Personal Information of the 300 samples from Shanghai and Hong Kong
59
10.4.2
Decision-making styles of Shanghai university consumers
65
10.4.3
Cronbachs alpha Reliability method: Shanghai CSI
85
10.4.4
Decision-making styles of Hong Kong university consumers
90
10.4.5
Cronbachs alpha Reliability method: Hong Kong CSI
108
10.4.6
Comparison of decision-making styles between Shanghai and Hong Kong 113
universities consumers
58
10.4.1 Personal Information of the 300 samples from Shanghai and Hong Kong
Shanghai
Sex (SH)
Valid
Missing
Total
Frequency
Male
66
Female
84
Total
150
System
150
300
Percent
Valid Percent
22.0
44.0
28.0
56.0
50.0
100.0
50.0
100.0
Cumulative
Percent
44.0
100.0
Valid
Missing
Total
Frequency
1
125
2
13
3
12
Total
150
System
150
300
Percent
Valid Percent
41.7
83.3
4.3
8.7
4.0
8.0
50.0
100.0
50.0
100.0
Cumulative
Percent
83.3
92.0
100.0
Valid
Missing
Total
Frequency
Parents
111
Scholarship/Grant/Loan
8
Part-time
3
Partly Parents, partly
15
Part-time
Partly Parents, partly
7
Scholarship/Grant/Loan
Partly
Scholarship/Grant/Loan,
3
partly Part-time
Partly Parents,
Scholarship/Grant/Loan,
3
and Part-time
Total
150
System
150
300
59
Percent
Valid Percent
37.0
74.0
2.7
5.3
1.0
2.0
Cumulative
Percent
74.0
79.3
81.3
5.0
10.0
91.3
2.3
4.7
96.0
1.0
2.0
98.0
1.0
2.0
100.0
50.0
50.0
100.0
100.0
Valid
Missing
Total
Frequency
</=$500
26
$501-$1000
48
$1001-$1500
52
>$1501
24
Total
150
System
150
300
Cumulative
Percent
17.3
49.3
84.0
100.0
System
300
Percent
100.0
Television (SH)
Valid
Missing
Total
Frequency
No
25
Yes
125
Total
150
System
150
300
Percent
Valid Percent
8.3
16.7
41.7
83.3
50.0
100.0
50.0
100.0
Cumulative
Percent
16.7
100.0
Radio (SH)
Valid
Missing
Total
Frequency
No
124
Yes
26
Total
150
System
150
300
Percent
Valid Percent
41.3
82.7
8.7
17.3
50.0
100.0
50.0
100.0
Cumulative
Percent
82.7
100.0
Newspaper (SH)
Valid
Missing
Total
Frequency
No
64
Yes
86
Total
150
System
150
300
Percent
Valid Percent
21.3
42.7
28.7
57.3
50.0
100.0
50.0
100.0
Cumulative
Percent
42.7
100.0
Magazine (SH)
Valid
Missing
Total
Frequency
No
37
Yes
113
Total
150
System
150
300
Percent
Valid Percent
12.3
24.7
37.7
75.3
50.0
100.0
50.0
100.0
60
Cumulative
Percent
24.7
100.0
Internet (SH)
Valid
Missing
Total
Frequency
No
31
Yes
119
Total
150
System
150
300
Percent
Valid Percent
10.3
20.7
39.7
79.3
50.0
100.0
50.0
100.0
Cumulative
Percent
20.7
100.0
Valid
Missing
Total
Frequency
No
85
Yes
65
Total
150
System
150
300
Percent
Valid Percent
28.3
56.7
21.7
43.3
50.0
100.0
50.0
100.0
Cumulative
Percent
56.7
100.0
Exhibition (SH)
Valid
Missing
Total
Frequency
No
124
Yes
26
Total
150
System
150
300
Percent
Valid Percent
41.3
82.7
8.7
17.3
50.0
100.0
50.0
100.0
Cumulative
Percent
82.7
100.0
Valid
Missing
Total
Frequency
No
54
Yes
96
Total
150
System
150
300
Percent
Valid Percent
18.0
36.0
32.0
64.0
50.0
100.0
50.0
100.0
Cumulative
Percent
36.0
100.0
Others (SH)
Frequency
Valid
Missing
Total
No
System
150
150
300
Percent
Valid Percent
50.0
50.0
100.0
100.0
61
Cumulative
Percent
100.0
Hong Kong
Sex (HK)
Valid
Missing
Total
Frequency
Male
56
Female
94
Total
150
System
150
300
Percent
Valid Percent
18.7
37.3
31.3
62.7
50.0
100.0
50.0
100.0
Cumulative
Percent
37.3
100.0
Valid
Missing
Total
Frequency
1
16
2
52
3
52
>3
30
Total
150
System
150
300
Cumulative
Percent
10.7
45.3
80.0
100.0
Valid
Missing
Total
Frequency
Parents
41
Scholarship/Grant/Loan
6
Part-time
30
Partly Parents, partly
41
Part-time
Partly Parents, partly
9
Scholarship/Grant/Loan
Partly
Scholarship/Grant/Loan,
13
partly Part-time
Partly Parents,
Scholarship/Grant/Loan,
10
and Part-time
Total
150
System
150
300
Percent
Valid Percent
13.7
27.3
2.0
4.0
10.0
20.0
Cumulative
Percent
27.3
31.3
51.3
13.7
27.3
78.7
3.0
6.0
84.7
4.3
8.7
93.3
3.3
6.7
100.0
50.0
50.0
100.0
100.0
Valid
Missing
Total
Frequency
</=$1500
42
$1501-$2000
45
$2001-$2500
31
>$2501
32
Total
150
System
150
300
Percent
Valid Percent
14.0
28.0
15.0
30.0
10.3
20.7
10.7
21.3
50.0
100.0
50.0
100.0
62
Cumulative
Percent
28.0
58.0
78.7
100.0
System
Frequency
300
Percent
100.0
Television (HK)
Valid
Missing
Total
Frequency
No
23
Yes
127
Total
150
System
150
300
Percent
Valid Percent
7.7
15.3
42.3
84.7
50.0
100.0
50.0
100.0
Cumulative
Percent
15.3
100.0
Radio (HK)
Valid
Missing
Total
Frequency
No
106
Yes
44
Total
150
System
150
300
Percent
Valid Percent
35.3
70.7
14.7
29.3
50.0
100.0
50.0
100.0
Cumulative
Percent
70.7
100.0
Newspaper (HK)
Valid
Missing
Total
Frequency
No
54
Yes
96
Total
150
System
150
300
Percent
Valid Percent
18.0
36.0
32.0
64.0
50.0
100.0
50.0
100.0
Cumulative
Percent
36.0
100.0
Magazine (HK)
Valid
Missing
Total
Frequency
No
48
Yes
102
Total
150
System
150
300
Percent
Valid Percent
16.0
32.0
34.0
68.0
50.0
100.0
50.0
100.0
Cumulative
Percent
32.0
100.0
Internet (HK)
Valid
Missing
Total
Frequency
No
47
Yes
103
Total
150
System
150
300
Percent
Valid Percent
15.7
31.3
34.3
68.7
50.0
100.0
50.0
100.0
63
Cumulative
Percent
31.3
100.0
Valid
Missing
Total
Frequency
No
86
Yes
64
Total
150
System
150
300
Percent
Valid Percent
28.7
57.3
21.3
42.7
50.0
100.0
50.0
100.0
Cumulative
Percent
57.3
100.0
Exhibition (HK)
Valid
Missing
Total
Frequency
No
130
Yes
20
Total
150
System
150
300
Percent
Valid Percent
43.3
86.7
6.7
13.3
50.0
100.0
50.0
100.0
Cumulative
Percent
86.7
100.0
Valid
Missing
Total
Frequency
No
36
Yes
114
Total
150
System
150
300
Percent
Valid Percent
12.0
24.0
38.0
76.0
50.0
100.0
50.0
100.0
Cumulative
Percent
24.0
100.0
Others (HK)
Valid
Missing
Total
Frequency
No
141
Yes
9
Total
150
System
150
300
Percent
Valid Percent
47.0
94.0
3.0
6.0
50.0
100.0
50.0
100.0
64
Cumulative
Percent
94.0
100.0
65
Correlation Matrix
Correlation SH CSI 01
SH CSI 01
SH CSI 02
1
SH CSI 03
SH CSI 04
SH CSI 05
SH CSI 06
0.468476
0.566205
0.619297
-0.06757
0.415655
SH CSI 02
0.468476
0.468217
0.361046
0.116942
0.526069
SH CSI 03
0.566205
0.468217
0.603896
-0.20735
0.476839
SH CSI 04
0.619297
0.361046
0.603896
-0.03195
0.490067
SH CSI 05
-0.06757
0.116942
-0.20735
-0.03195
0.004879
SH CSI 06
0.415655
0.526069
0.476839
0.490067
0.004879
SH CSI 07
0.04714
0.021945
-0.22114
0.025578
0.311903
0.14484
SH CSI 08
0.336379
0.456334
0.297271
0.350266
0.063793
0.358551
SH CSI 09
0.296712
0.266531
0.321982
0.382919
-0.32896
0.368282
SH CSI 10
0.098645
0.311492
0.286536
0.170389
-0.22654
0.330286
SH CSI 11
0.107465
0.159822
0.34144
0.242674
-0.24135
0.235988
SH CSI 12
0.166504
0.130526
0.249611
0.254599
-0.12626
0.329876
SH CSI 13
0.115883
0.275283
0.227922
0.180403
0.010653
0.248206
SH CSI 14
-0.11262
-0.02891
-0.07222
-0.18696
-0.02553
-0.035
SH CSI 15
0.184559
0.240006
0.08335
0.202646
-0.04431
0.166949
SH CSI 16
0.052591
0.160901
0.03193
0.081044
-0.03375
0.034904
SH CSI 17
0.091405
0.278279
-0.00845
0.120837
-0.0954
0.062353
SH CSI 18
0.290323
0.428142
0.119435
0.36165
0.224544
0.234709
SH CSI 19
0.172789
0.236736
0.238647
0.365102
-0.06007
0.191606
SH CSI 20
0.114939
0.000614
-0.04404
0.183556
0.193714
0.043689
SH CSI 21
0.063491
0.084534
-0.03089
0.127326
0.179243
0.111281
SH CSI 22
0.031155
-0.16607
-0.18548
0.07138
0.275827
0.031092
SH CSI 23
-0.02519
0.168893
-0.13455
-0.03377
-0.00609
0.102139
SH CSI 24
-0.10137
-0.07199
-0.40816
-0.15303
0.384698
-0.34038
SH CSI 25
-0.07456
0.090315
-0.10635
-0.06155
0.168385
-0.08957
SH CSI 26
-0.17149
-0.05438
0.007934
-0.22402
0.070522
-0.05587
SH CSI 27
0.159842
0.111958
0.140431
0.05066
0.030338
0.159087
SH CSI 28
-0.12027
-0.15977
-0.19381
-0.13081
0.086874
-0.02127
SH CSI 29
-0.14442
-0.07272
0.012693
0.012588
0.014687
0.092807
SH CSI 30
-0.11565
-0.02445
-0.01161
0.022937
-0.04382
0.088939
SH CSI 31
-0.04734
-0.09935
-0.03373
0.029641
0.04515
0.061392
SH CSI 32
-0.01788
-0.06863
-0.00674
0.017185
0.198426
-0.03032
SH CSI 33
0.002357
0.047232
0.324585
0.080661
-0.08777
0.23385
SH CSI 34
-0.05893
-0.06103
0.137522
-0.03445
-0.02897
0.029917
SH CSI 35
0.186406
0.041669
0.101024
0.089405
-0.09579
0.224157
SH CSI 36
0.163018
-0.01553
0.211936
0.131073
0.062321
0.250116
SH CSI 37
0.100394
0.151943
0.330955
0.311958
-0.07669
0.232156
SH CSI 38
0.24923
0.1214
0.194888
0.251114
-0.12407
0.189153
SH CSI 39
0.102622
0.171759
0.376568
0.210017
-0.14946
0.397655
SH CSI 40
0.01186
0.087681
0.018698
0.080959
0.202147
-0.06718
66
Correlation Matrix
Correlation SH CSI 01
SH CSI 07
SH CSI 08
SH CSI 09
SH CSI 10
SH CSI 11
SH CSI 12
0.04714
0.336379
0.296712
0.098645
0.107465
0.166504
SH CSI 02
0.021945
0.456334
0.266531
0.311492
0.159822
0.130526
SH CSI 03
-0.22114
0.297271
0.321982
0.286536
0.34144
0.249611
SH CSI 04
0.025578
0.350266
0.382919
0.170389
0.242674
0.254599
SH CSI 05
0.311903
0.063793
-0.32896
-0.22654
-0.24135
-0.12626
SH CSI 06
0.14484
0.358551
0.368282
0.330286
0.235988
0.329876
SH CSI 07
-0.19982
0.217684
-0.01742
-0.04106
0.043123
SH CSI 08
-0.19982
0.34122
0.376158
0.315378
0.135987
SH CSI 09
0.217684
0.34122
0.618969
0.510331
0.592811
SH CSI 10
-0.01742
0.376158
0.618969
0.667219
0.469828
SH CSI 11
-0.04106
0.315378
0.510331
0.667219
0.495489
SH CSI 12
0.043123
0.135987
0.592811
0.469828
0.495489
SH CSI 13
-0.05652
0.311848
0.150963
0.089085
0.248123
0.223821
SH CSI 14
-0.08476
0.109365
0.106239
0.166047
0.213947
0.279788
SH CSI 15
-0.09763
0.144413
0.158689
0.112215
-0.00038
0.090177
SH CSI 16
-0.12978
0.096432
0.046423
0.090299
-0.07101
-0.00178
SH CSI 17
0.073631
0.081187
0.286752
0.181063
0.026743
0.266663
SH CSI 18
0.080854
0.273392
0.154152
0.213067
-0.02955
0.127527
SH CSI 19
-0.21438
0.086988
0.093844
0.21999
0.055726
-0.02365
SH CSI 20
0.130962
-0.08556
-0.04257
-0.20139
-0.18227
0.053875
SH CSI 21
0.117302
0.132127
-0.06244
-0.03551
-0.1154
-0.00979
SH CSI 22
0.227257
-0.10491
-0.16738
-0.25896
-0.22048
-0.0087
SH CSI 23
-0.07567
0.17075
-0.14382
0.052334
-0.08367
-0.18249
SH CSI 24
0.385143
-0.16932
-0.19552
-0.19291
-0.23399
-0.01622
SH CSI 25
0.214487
0.086416
0.022627
0.025939
0.080108
0.024743
SH CSI 26
0.019374
-0.15726
-0.29577
-0.25053
-0.23299
-0.33964
SH CSI 27
0.288911
0.021897
0.104228
0.048302
0.123542
0.07965
SH CSI 28
0.103636
-0.10145
-0.28281
-0.21699
-0.01937
-0.20937
SH CSI 29
-0.02228
0.077831
-0.14313
-0.08942
-0.08565
-0.0873
SH CSI 30
-0.03977
0.02501
-0.02684
-0.02764
-0.01302
-0.0009
SH CSI 31
0.050979
-0.11593
-0.08953
-0.15588
-0.12319
-0.03898
SH CSI 32
0.089642
-0.03119
-0.10897
-0.10186
-0.03409
-0.0622
SH CSI 33
-0.07506
0.098755
0.230508
0.276255
0.187547
-0.0077
SH CSI 34
0.005538
-0.11702
-0.04927
-0.05971
-0.06277
-0.16503
SH CSI 35
-0.11455
0.235598
0.193045
0.118792
0.086134
0.102519
SH CSI 36
-0.00709
0.241797
0.150678
0.056683
0.117848
-0.00274
SH CSI 37
0.018949
0.3238
0.363952
0.141651
0.200306
0.250098
SH CSI 38
0.25548
0.128561
0.527268
0.228221
0.281485
0.588595
SH CSI 39
-0.06936
0.295995
0.401304
0.23785
0.252226
0.244111
SH CSI 40
-0.13938
0.193496
-0.21592
-0.22883
-0.21056
-0.30351
67
Correlation Matrix
Correlation SH CSI 01
SH CSI 13
SH CSI 14
SH CSI 15
SH CSI 16
SH CSI 17
SH CSI 18
0.115883
-0.11262
0.184559
0.052591
0.091405
0.290323
SH CSI 02
0.275283
-0.02891
0.240006
0.160901
0.278279
0.428142
SH CSI 03
0.227922
-0.07222
0.08335
0.03193
-0.00845
0.119435
SH CSI 04
0.180403
-0.18696
0.202646
0.081044
0.120837
0.36165
SH CSI 05
0.010653
-0.02553
-0.04431
-0.03375
-0.0954
0.224544
SH CSI 06
0.248206
-0.035
0.166949
0.034904
0.062353
0.234709
SH CSI 07
-0.05652
-0.08476
-0.09763
-0.12978
0.073631
0.080854
SH CSI 08
0.311848
0.109365
0.144413
0.096432
0.081187
0.273392
SH CSI 09
0.150963
0.106239
0.158689
0.046423
0.286752
0.154152
SH CSI 10
0.089085
0.166047
0.112215
0.090299
0.181063
0.213067
SH CSI 11
0.248123
0.213947
-0.00038
-0.07101
0.026743
-0.02955
SH CSI 12
0.223821
0.279788
0.090177
-0.00178
0.266663
0.127527
SH CSI 13
0.418649
0.287159
0.309919
0.154354
0.049854
SH CSI 14
0.418649
0.129874
0.052354
0.211116
-0.19813
SH CSI 15
0.287159
0.129874
0.689501
0.425182
0.191463
SH CSI 16
0.309919
0.052354
0.689501
0.45665
0.312971
SH CSI 17
0.154354
0.211116
0.425182
0.45665
0.343528
SH CSI 18
0.049854
-0.19813
0.191463
0.312971
0.343528
SH CSI 19
-0.1313
-0.25004
0.204408
0.255884
0.276206
0.613846
SH CSI 20
0.218704
-0.04276
0.301506
0.3644
0.383572
0.309045
SH CSI 21
0.204634
0.217297
0.450454
0.44442
0.298588
0.302609
SH CSI 22
0.204973
0.053929
0.392409
0.492136
0.13009
0.16353
SH CSI 23
0.311207
0.153723
0.431493
0.429013
0.063272
0.152282
SH CSI 24
-0.04929
0.159589
0.15576
0.230321
0.325447
0.229426
SH CSI 25
-0.07488
0.016548
-0.20264
-0.33997
-0.1275
-0.11964
SH CSI 26
0.239134
0.069945
-0.06079
0.094308
-0.23782
-0.17081
SH CSI 27
-0.11432
-0.01428
-0.1761
-0.26357
0.006785
-0.14792
SH CSI 28
-0.09216
-0.1168
-0.15295
-0.10237
-0.20252
-0.09319
SH CSI 29
-0.03755
-0.11681
-0.12298
-0.04737
-0.09237
-0.00538
SH CSI 30
0.07942
0.051632
0.039347
0.075177
-0.00011
-0.1414
SH CSI 31
-0.0261
0.04364
0.028546
-0.04042
-0.18369
-0.14398
SH CSI 32
-0.00615
0.099563
-0.00657
-0.01308
-0.05435
-0.03285
SH CSI 33
-0.01435
-0.13793
-0.06545
0.008675
-0.20978
-0.0746
SH CSI 34
-0.13287
-0.32596
-0.237
-0.07618
-0.32963
-0.046
SH CSI 35
0.112613
0.007051
-0.03542
0.045735
-0.23392
-0.08214
SH CSI 36
0.068868
-0.00624
-0.12303
-0.05865
-0.25888
-0.20032
SH CSI 37
0.229355
-0.08177
0.146172
0.137662
0.034302
0.092869
SH CSI 38
0.074189
0.145494
0.078793
0.030218
0.297275
0.119205
SH CSI 39
0.184583
-0.12923
-0.06907
0.036125
-0.2465
-0.01003
SH CSI 40
0.28503
0.098963
0.093642
-0.03466
-0.02727
-0.02646
68
Correlation Matrix
Correlation SH CSI 01
SH CSI 19
SH CSI 20
SH CSI 21
SH CSI 22
SH CSI 23
SH CSI 24
0.172789
0.114939
0.063491
0.031155
-0.02519
-0.10137
SH CSI 02
0.236736
0.000614
0.084534
-0.16607
0.168893
-0.07199
SH CSI 03
0.238647
-0.04404
-0.03089
-0.18548
-0.13455
-0.40816
SH CSI 04
0.365102
0.183556
0.127326
0.07138
-0.03377
-0.15303
SH CSI 05
-0.06007
0.193714
0.179243
0.275827
-0.00609
0.384698
SH CSI 06
0.191606
0.043689
0.111281
0.031092
0.102139
-0.34038
SH CSI 07
-0.21438
0.130962
0.117302
0.227257
-0.07567
0.385143
SH CSI 08
0.086988
-0.08556
0.132127
-0.10491
0.17075
-0.16932
SH CSI 09
0.093844
-0.04257
-0.06244
-0.16738
-0.14382
-0.19552
SH CSI 10
0.21999
-0.20139
-0.03551
-0.25896
0.052334
-0.19291
SH CSI 11
0.055726
-0.18227
-0.1154
-0.22048
-0.08367
-0.23399
SH CSI 12
-0.02365
0.053875
-0.00979
-0.0087
-0.18249
-0.01622
SH CSI 13
-0.1313
0.218704
0.204634
0.204973
0.311207
-0.04929
SH CSI 14
-0.25004
-0.04276
0.217297
0.053929
0.153723
0.159589
SH CSI 15
0.204408
0.301506
0.450454
0.392409
0.431493
0.15576
SH CSI 16
0.255884
0.3644
0.44442
0.492136
0.429013
0.230321
SH CSI 17
0.276206
0.383572
0.298588
0.13009
0.063272
0.325447
SH CSI 18
0.613846
0.309045
0.302609
0.16353
0.152282
0.229426
SH CSI 19
0.163781
0.186896
0.063998
0.164519
-0.04705
SH CSI 20
0.163781
0.501429
0.636987
0.179964
0.463182
SH CSI 21
0.186896
0.501429
0.621332
0.502195
0.430473
SH CSI 22
0.063998
0.636987
0.621332
0.328238
0.492539
SH CSI 23
0.164519
0.179964
0.502195
0.328238
0.216493
SH CSI 24
-0.04705
0.463182
0.430473
0.492539
0.216493
SH CSI 25
-0.17609
-0.29965
-0.05585
-0.18114
-0.00083
0.082917
SH CSI 26
-0.26623
-0.00959
0.16801
-0.00217
0.202167
-0.01863
SH CSI 27
-0.17821
-0.1628
-0.1753
-0.27951
-0.18733
-0.02181
SH CSI 28
-0.06916
-0.04137
0.028492
0.054004
0.045738
0.02352
SH CSI 29
0.000745
0.017154
-0.00369
0.037179
0.004073
0.031297
SH CSI 30
-0.03889
-0.06869
0.109098
-0.02337
0.137421
-0.06713
SH CSI 31
-0.04057
-0.04742
0.074948
0.031018
0.102984
-0.09753
SH CSI 32
0.062217
0.045102
0.176629
0.100556
0.051896
0.069455
SH CSI 33
0.087074
-0.28358
-0.25043
-0.21302
-0.15777
-0.43729
SH CSI 34
-0.07105
-0.24256
-0.17726
-0.16898
-0.14364
-0.29116
SH CSI 35
-0.1949
-0.07053
-0.00184
0.055175
0.02842
-0.22625
SH CSI 36
-0.19169
-0.28134
-0.1111
-0.11607
-0.08442
-0.40713
SH CSI 37
0.085598
-0.09436
0.064906
-0.04794
0.005501
-0.21173
SH CSI 38
-0.01783
-0.04399
0.028196
-0.06865
-0.32063
0.072377
SH CSI 39
-0.02546
-0.14685
-0.12211
-0.19658
-0.07201
-0.49965
SH CSI 40
-0.06896
0.118116
0.135859
0.058149
0.026669
0.045132
69
Correlation Matrix
Correlation SH CSI 01
SH CSI 25
SH CSI 26
-0.07456
SH CSI 27
SH CSI 28
SH CSI 29
-0.17149
0.159842
-0.12027
SH CSI 30
-0.14442
-0.11565
SH CSI 02
0.090315
-0.05438
0.111958
-0.15977
-0.07272
-0.02445
SH CSI 03
-0.10635
0.007934
0.140431
-0.19381
0.012693
-0.01161
SH CSI 04
-0.06155
-0.22402
0.05066
-0.13081
0.012588
0.022937
SH CSI 05
0.168385
0.070522
0.030338
0.086874
0.014687
-0.04382
SH CSI 06
-0.08957
-0.05587
0.159087
-0.02127
0.092807
0.088939
SH CSI 07
0.214487
0.019374
0.288911
0.103636
-0.02228
-0.03977
SH CSI 08
0.086416
-0.15726
0.021897
-0.10145
0.077831
0.02501
SH CSI 09
0.022627
-0.29577
0.104228
-0.28281
-0.14313
-0.02684
SH CSI 10
0.025939
-0.25053
0.048302
-0.21699
-0.08942
-0.02764
SH CSI 11
0.080108
-0.23299
0.123542
-0.01937
-0.08565
-0.01302
SH CSI 12
0.024743
-0.33964
0.07965
-0.20937
-0.0873
-0.0009
SH CSI 13
-0.07488
0.239134
-0.11432
-0.09216
-0.03755
0.07942
SH CSI 14
0.016548
0.069945
-0.01428
-0.1168
-0.11681
0.051632
SH CSI 15
-0.20264
-0.06079
-0.1761
-0.15295
-0.12298
0.039347
SH CSI 16
-0.33997
0.094308
-0.26357
-0.10237
-0.04737
0.075177
SH CSI 17
-0.1275
-0.23782
0.006785
-0.20252
-0.09237
-0.00011
SH CSI 18
-0.11964
-0.17081
-0.14792
-0.09319
-0.00538
-0.1414
SH CSI 19
-0.17609
-0.26623
-0.17821
-0.06916
0.000745
-0.03889
SH CSI 20
-0.29965
-0.00959
-0.1628
-0.04137
0.017154
-0.06869
SH CSI 21
-0.05585
0.16801
-0.1753
0.028492
-0.00369
0.109098
SH CSI 22
-0.18114
-0.00217
-0.27951
0.054004
0.037179
-0.02337
SH CSI 23
-0.00083
0.202167
-0.18733
0.045738
0.004073
0.137421
SH CSI 24
0.082917
-0.01863
-0.02181
0.02352
0.031297
-0.06713
SH CSI 25
0.07485
0.312088
0.166662
0.023446
0.148611
SH CSI 26
0.07485
0.08148
0.134348
0.138943
0.161239
SH CSI 27
0.312088
0.08148
0.095973
0.047732
-0.00105
SH CSI 28
0.166662
0.134348
0.095973
0.409196
0.38436
SH CSI 29
0.023446
0.138943
0.047732
0.409196
0.269808
SH CSI 30
0.148611
0.161239
-0.00105
0.38436
0.269808
SH CSI 31
0.036258
0.158963
-0.06588
0.285262
0.094412
0.235161
SH CSI 32
0.058524
0.126821
0.04505
0.250734
0.129467
0.303691
SH CSI 33
-0.11585
0.229366
0.173602
-0.00775
0.036308
-0.08865
SH CSI 34
-0.03866
0.374066
-0.07267
0.19942
0.09705
0.02168
SH CSI 35
-0.13239
0.075263
-0.06784
0.036418
-0.02934
-0.0116
SH CSI 36
-0.10513
0.215792
0.257581
-0.02061
0.004677
-0.01873
SH CSI 37
0.069303
0.09702
0.135907
-0.23075
0.00028
-0.0063
SH CSI 38
0.107976
-0.19871
0.337204
-0.25368
-0.16082
-0.14699
SH CSI 39
-0.06913
0.174095
0.084299
0.05051
0.092559
0.118007
SH CSI 40
-0.09133
0.199637
-0.18495
-0.14726
0.066304
0.094883
70
Correlation Matrix
Correlation SH CSI 01
SH CSI 31
SH CSI 32
SH CSI 33
SH CSI 34
-0.04734
-0.01788
0.002357
SH CSI 02
-0.09935
-0.06863
SH CSI 03
-0.03373
-0.00674
SH CSI 04
0.029641
SH CSI 05
SH CSI 06
SH CSI 07
SH CSI 35
SH CSI 36
-0.05893
0.186406
0.047232
-0.06103
0.041669
-0.01553
0.324585
0.137522
0.101024
0.211936
0.017185
0.080661
-0.03445
0.089405
0.131073
0.04515
0.198426
-0.08777
-0.02897
-0.09579
0.062321
0.061392
-0.03032
0.23385
0.029917
0.224157
0.250116
0.050979
0.089642
-0.07506
0.005538
-0.11455
-0.00709
SH CSI 08
-0.11593
-0.03119
0.098755
-0.11702
0.235598
0.241797
SH CSI 09
-0.08953
-0.10897
0.230508
-0.04927
0.193045
0.150678
SH CSI 10
-0.15588
-0.10186
0.276255
-0.05971
0.118792
0.056683
SH CSI 11
-0.12319
-0.03409
0.187547
-0.06277
0.086134
0.117848
SH CSI 12
-0.03898
-0.0622
-0.0077
-0.16503
0.102519
-0.00274
SH CSI 13
-0.0261
-0.00615
-0.01435
-0.13287
0.112613
0.068868
SH CSI 14
0.04364
0.099563
-0.13793
-0.32596
0.007051
-0.00624
SH CSI 15
0.028546
-0.00657
-0.06545
-0.237
-0.03542
-0.12303
SH CSI 16
-0.04042
-0.01308
0.008675
-0.07618
0.045735
-0.05865
SH CSI 17
-0.18369
-0.05435
-0.20978
-0.32963
-0.23392
-0.25888
SH CSI 18
-0.14398
-0.03285
-0.0746
-0.046
-0.08214
-0.20032
SH CSI 19
-0.04057
0.062217
0.087074
-0.07105
-0.1949
-0.19169
SH CSI 20
-0.04742
0.045102
-0.28358
-0.24256
-0.07053
-0.28134
SH CSI 21
0.074948
0.176629
-0.25043
-0.17726
-0.00184
-0.1111
SH CSI 22
0.031018
0.100556
-0.21302
-0.16898
0.055175
-0.11607
SH CSI 23
0.102984
0.051896
-0.15777
-0.14364
0.02842
-0.08442
SH CSI 24
-0.09753
0.069455
-0.43729
-0.29116
-0.22625
-0.40713
SH CSI 25
0.036258
0.058524
-0.11585
-0.03866
-0.13239
-0.10513
SH CSI 26
0.158963
0.126821
0.229366
0.374066
0.075263
0.215792
SH CSI 27
-0.06588
0.04505
0.173602
-0.07267
-0.06784
0.257581
SH CSI 28
0.285262
0.250734
-0.00775
0.19942
0.036418
-0.02061
SH CSI 29
0.094412
0.129467
0.036308
0.09705
-0.02934
0.004677
SH CSI 30
0.235161
0.303691
-0.08865
0.02168
-0.0116
-0.01873
SH CSI 31
0.548857
0.043867
0.196687
0.0855
0.076242
SH CSI 32
0.548857
-0.00467
0.009107
-0.03115
0.04924
SH CSI 33
0.043867
-0.00467
0.575557
0.329761
0.40587
SH CSI 34
0.196687
0.009107
0.575557
0.390302
0.259667
SH CSI 35
0.0855
-0.03115
0.329761
0.390302
0.55982
SH CSI 36
0.076242
0.04924
0.40587
0.259667
0.55982
SH CSI 37
-0.04729
0.023355
0.266158
0.132354
0.201932
0.400369
SH CSI 38
-0.07182
-0.03519
0.10887
0.022072
0.101346
0.14102
SH CSI 39
0.107089
-0.00335
0.506363
0.470278
0.391008
0.367425
SH CSI 40
-0.02112
0.075195
-0.20179
-0.27563
-0.25619
-0.1356
71
0.163018
Correlation Matrix
Correlation SH CSI 01
SH CSI 37
SH CSI 38
0.100394
SH CSI 39
SH CSI 40
0.24923
0.102622
0.01186
SH CSI 02
0.151943
0.1214
0.171759
0.087681
SH CSI 03
0.330955
0.194888
0.376568
0.018698
SH CSI 04
0.311958
0.251114
0.210017
0.080959
SH CSI 05
-0.07669
-0.12407
-0.14946
0.202147
SH CSI 06
0.232156
0.189153
0.397655
-0.06718
SH CSI 07
0.018949
0.25548
-0.06936
-0.13938
SH CSI 08
0.3238
0.128561
0.295995
0.193496
SH CSI 09
0.363952
0.527268
0.401304
-0.21592
SH CSI 10
0.141651
0.228221
0.23785
-0.22883
SH CSI 11
0.200306
0.281485
0.252226
-0.21056
SH CSI 12
0.250098
0.588595
0.244111
-0.30351
SH CSI 13
0.229355
0.074189
0.184583
0.28503
SH CSI 14
-0.08177
0.145494
-0.12923
0.098963
SH CSI 15
0.146172
0.078793
-0.06907
0.093642
SH CSI 16
0.137662
0.030218
0.036125
-0.03466
SH CSI 17
0.034302
0.297275
-0.2465
-0.02727
SH CSI 18
0.092869
0.119205
-0.01003
-0.02646
SH CSI 19
0.085598
-0.01783
-0.02546
-0.06896
SH CSI 20
-0.09436
-0.04399
-0.14685
0.118116
SH CSI 21
0.064906
0.028196
-0.12211
0.135859
SH CSI 22
-0.04794
-0.06865
-0.19658
0.058149
SH CSI 23
0.005501
-0.32063
-0.07201
0.026669
SH CSI 24
-0.21173
0.072377
-0.49965
0.045132
SH CSI 25
0.069303
0.107976
-0.06913
-0.09133
SH CSI 26
0.09702
-0.19871
0.174095
0.199637
SH CSI 27
0.135907
0.337204
0.084299
-0.18495
SH CSI 28
-0.23075
-0.25368
0.05051
-0.14726
SH CSI 29
0.00028
-0.16082
0.092559
0.066304
SH CSI 30
-0.0063
-0.14699
0.118007
0.094883
SH CSI 31
-0.04729
-0.07182
0.107089
-0.02112
SH CSI 32
0.023355
-0.03519
-0.00335
0.075195
SH CSI 33
0.266158
0.10887
0.506363
-0.20179
SH CSI 34
0.132354
0.022072
0.470278
-0.27563
SH CSI 35
0.201932
0.101346
0.391008
-0.25619
SH CSI 36
0.400369
0.14102
0.367425
-0.1356
SH CSI 37
0.474271
0.474215
-0.13257
SH CSI 38
0.474271
0.2292
-0.35028
SH CSI 39
0.474215
0.2292
-0.25562
SH CSI 40
-0.13257
-0.35028
-0.25562
72
.608
Approx. Chi-Square
df
Sig.
3602.776
780
.000
Scree Plot
7
Eigenvalue
1
0
1
9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39
Component Number
73
Communalities
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
CSI 01
CSI 02
CSI 03
CSI 04
CSI 05
CSI 06
CSI 07
CSI 08
CSI 09
CSI 10
CSI 11
CSI 12
CSI 13
CSI 14
CSI 15
CSI 16
CSI 17
CSI 18
CSI 19
CSI 20
CSI 21
CSI 22
CSI 23
CSI 24
CSI 25
CSI 26
CSI 27
CSI 28
CSI 29
CSI 30
CSI 31
CSI 32
CSI 33
CSI 34
CSI 35
CSI 36
CSI 37
CSI 38
CSI 39
CSI 40
Initial
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
Extraction
.793
.752
.752
.751
.755
.682
.721
.794
.726
.801
.662
.761
.740
.703
.688
.784
.665
.780
.783
.747
.676
.803
.760
.775
.635
.801
.680
.720
.681
.600
.753
.768
.696
.758
.753
.706
.808
.810
.713
.782
74
Component
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Total
6.045
5.065
3.229
2.486
2.360
2.160
1.899
1.513
1.324
1.222
1.141
1.074
.955
.879
.842
.717
.696
.639
.596
.526
.498
.447
.409
.395
.349
.331
.283
.259
.229
.204
.199
.188
.153
.148
.129
.111
9.277E-02
8.516E-02
6.649E-02
5.450E-02
Initial Eigenvalues
% of Variance Cumulative %
15.113
15.113
12.663
27.776
8.073
35.849
6.216
42.064
5.901
47.965
5.401
53.366
4.747
58.112
3.783
61.895
3.310
65.205
3.055
68.260
2.853
71.113
2.686
73.799
2.387
76.186
2.198
78.383
2.105
80.488
1.792
82.280
1.740
84.019
1.598
85.617
1.490
87.107
1.316
88.423
1.246
89.669
1.119
90.787
1.023
91.810
.987
92.797
.872
93.669
.828
94.497
.707
95.204
.647
95.851
.572
96.423
.510
96.934
.496
97.430
.471
97.901
.383
98.284
.369
98.653
.323
98.976
.277
99.253
.232
99.485
.213
99.698
.166
99.864
.136
100.000
75
1
0.525
0.530
0.692
0.606
Component Matrixa
Component
2
3
4
SH CSI 01
SH CSI 02
SH CSI 03
SH CSI 04
SH CSI 05
SH CSI 06
0.644
SH CSI 07
0.518
SH CSI 08
0.552
SH CSI 09
0.755
SH CSI 10
0.640
SH CSI 11
0.593
SH CSI 12
0.568
-0.374
0.363
SH CSI 13
0.334
SH CSI 14
0.483
SH CSI 15
0.655
SH CSI 16
0.636
0.333
SH CSI 17
0.632
-0.300
SH CSI 18
0.541
SH CSI 19
0.373
-0.529
SH CSI 20
0.680
SH CSI 21
0.689
0.334
SH CSI 22
0.631
SH CSI 23
0.465
0.413
SH CSI 24
-0.445
0.569
0.329
SH CSI 25
0.380
SH CSI 26
0.577
SH CSI 27
0.356
SH CSI 28
0.330
SH CSI 29
SH CSI 30
0.322
SH CSI 31
0.405
SH CSI 32
0.320
0.325
SH CSI 33
0.419
-0.445
0.320
SH CSI 34
-0.511
0.450
SH CSI 35
0.338
0.391
SH CSI 36
0.366
-0.399
0.368
SH CSI 37
0.548
SH CSI 38
0.534
-0.350
0.417
SH CSI 39
0.584
-0.347
0.393
SH CSI 40
Extraction Method: Principal Component Analysis.
12 components extracted.
76
5
0.346
6
0.351
0.368
0.445
0.529
0.391
-0.391
-0.535
-0.306
0.397
-0.328
0.368
0.364
0.372
-0.407
-0.325
-0.308
0.548
Component Matrixa
Component
8
9
10
SH CSI 01
SH CSI 02
0.302
SH CSI 03
SH CSI 04
-0.321
SH CSI 05
-0.334
SH CSI 06
SH CSI 07
SH CSI 08
SH CSI 09
SH CSI 10
0.309
0.302
SH CSI 11
SH CSI 12
SH CSI 13
SH CSI 14
SH CSI 15
SH CSI 16
SH CSI 17
0.318
SH CSI 18
SH CSI 19
0.406
SH CSI 20
SH CSI 21
SH CSI 22
SH CSI 23
0.364
SH CSI 24
SH CSI 25
0.378
SH CSI 26
0.371
SH CSI 27
0.315
SH CSI 28
0.456
SH CSI 29
0.307
0.568
SH CSI 30
0.451
SH CSI 31
0.343
-0.356
-0.452
SH CSI 32
0.310
-0.441
SH CSI 33
SH CSI 34
SH CSI 35
-0.449
SH CSI 36
-0.326
SH CSI 37
0.316
SH CSI 38
SH CSI 39
SH CSI 40
-0.398
Extraction Method: Principal Component Analysis.
a. 12 components extracted.
77
11
-0.380
12
0.365
-0.347
-0.315
-0.319
-0.465
0.311
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
SH
CSI 01
CSI 02
CSI 03
CSI 04
CSI 05
CSI 06
CSI 07
CSI 08
CSI 09
CSI 10
CSI 11
CSI 12
CSI 13
CSI 14
CSI 15
CSI 16
CSI 17
CSI 18
CSI 19
CSI 20
CSI 21
CSI 22
CSI 23
CSI 24
CSI 25
CSI 26
CSI 27
CSI 28
CSI 29
CSI 30
CSI 31
CSI 32
CSI 33
CSI 34
CSI 35
CSI 36
CSI 37
CSI 38
CSI 39
CSI 40
1
.682
.733
.697
.776
Component
4
.301
.434
.667
.722
.585
.407
.373
-.394
-.386
-.344
.347
.564
.519
.664
.784
.438
.377
-.322
.381
.390
.437
.532
.458
.601
.745
.404
.490
-.349
-.334
.694
.752
.794
.536
.501
-.360
-.304
.376
.334
-.518
.322
.337
.506
-.358
.490
.577
.419
.494
.496
.544
.717
.699
.676
.650
.479
-.354
-.301
.742
-.388
78
.698
-.475
Component
1
SH CSI
01
SH CSI
02
SH CSI
04
SH CSI
05
SH CSI
06
SH CSI
07
SH CSI
11
SH CSI
14
SH CSI
15
SH CSI
16
SH CSI
20
SH CSI
21
SH CSI
22
SH CSI
28
SH CSI
29
SH CSI
30
SH CSI
31
SH CSI
32
SH CSI
33
SH CSI
35
SH CSI
36
SH CSI
37
SH CSI
39
.755
.759
.778
.722
.728
.677
.351
-.328
.327
.735
.733
.811
.684
.757
.805
.356
.614
-.447
.395
-.615
.677
.700
.733
.691
.722
.795
.595
.692
79
Component
4
.822
.750
.757
.777
.312
.731
.725
.848
.796
.856
.631
.340
.732
.668
.788
.798
.703
.692
.786
.619
.715
80
Component
4
.902
.668
.805
.807
.751
.729
.844
.872
.690
.649
.796
.809
.725
.656
.455
.758
.332
.644
.756
81
Communalities
Initial
SH CSI
01
SH CSI
02
SH CSI
04
SH CSI
05
SH CSI
07
SH CSI
14
SH CSI
15
SH CSI
16
SH CSI
21
SH CSI
30
SH CSI
31
SH CSI
32
SH CSI
33
SH CSI
37
SH CSI
39
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
82
Component Matrix
a. 6 components extracted.
83
Component
4
.893
.690
.799
.803
.763
.939
.848
.884
.702
.640
.802
.808
.774
.708
.831
2
3
.592
.704
.387
2
.622
-.174
-.584
3
-.161
-.097
.403
4
-.352
.512
-.335
5
.261
-.423
.452
6
-.211
.157
.174
Extraction Method: Principal Component Analysis.
Rotation Method: Varimax with Kaiser Normalization.
84
4
.016
.324
.882
.022
-.324
-.110
5
-.044
.218
.157
.692
.665
.068
6
-.052
.299
-.003
-.150
-.041
.940
R E LIAB I LI TY
ANALYS I S
Mean
1.
2.
3.
SHCSI15
SHCSI16
SHCSI21
S CALE
(A L P H A)
Std Dev
3.1267
2.6933
3.2267
1.0574
1.0294
1.1652
Cases
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
9.0467
7.2126
2.6856
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
SHCSI15
SHCSI16
SHCSI21
5.9200
6.3533
5.8200
Scale
Variance
if Item
Deleted
3.4835
3.5857
3.6788
Corrected
ItemTotal
Correlation
.6615
.6585
.4869
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 3
.7647
85
Alpha
if Item
Deleted
.6121
.6191
.8160
R E LIAB I LI TY
ANALYS I S
Mean
1.
2.
3.
SHCSI01
SHCSI02
SHCSI04
S CALE
(A L P H A)
Std Dev
4.3400
3.9467
4.3800
.9471
.8731
.6822
Cases
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
12.6667
4.1298
2.0322
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
SHCSI01
SHCSI02
SHCSI04
8.3267
8.7200
8.2867
Scale
Variance
if Item
Deleted
1.6577
2.1627
2.4340
Corrected
ItemTotal
Correlation
.6458
.4692
.5780
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 3
.7283
86
Alpha
if Item
Deleted
.5189
.7401
.6366
R E LIAB I LI TY
ANALYS I S
Mean
1.
2.
3.
SHCSI33
SHCSI37
SHCSI39
S CALE
(A L P H A)
Std Dev
2.6600
3.4600
2.6467
1.0221
1.0969
1.0371
Cases
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
8.7667
6.0727
2.4643
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
SHCSI33
SHCSI37
SHCSI39
6.1067
5.3067
6.1200
Scale
Variance
if Item
Deleted
3.3577
3.1939
2.8446
Corrected
ItemTotal
Correlation
.4459
.4274
.6153
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 3
.6791
87
Alpha
if Item
Deleted
.6427
.6723
.4196
R E LIAB I LI TY
ANALYS I S
Mean
1.
2.
3.
SHCSI30
SHCSI31
SHCSI32
S CALE
(A L P H A)
Std Dev
2.7067
2.7667
2.5600
.7377
.7634
.6183
Cases
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
8.0333
2.5694
1.6029
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
SHCSI30
SHCSI31
SHCSI32
5.3267
5.2667
5.4733
Scale
Variance
if Item
Deleted
1.4832
1.2036
1.3919
Corrected
ItemTotal
Correlation
.3016
.4675
.5450
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 3
.6189
88
Alpha
if Item
Deleted
.6987
.4604
.3806
R E LIAB I LI TY
ANALYS I S
Mean
1.
2.
SHCSI05
SHCSI07
S CALE
(A L P H A)
Std Dev
3.8267
3.3733
.9606
1.0462
Cases
150.0
150.0
N of
Mean
Variance
Std Dev Variables
7.2000
2.6443
1.6261
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
SHCSI05
SHCSI07
3.3733
3.8267
Scale
Variance
if Item
Deleted
Corrected
ItemTotal
Correlation
1.0946
.9228
.3119
.3119
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 2
.4742
89
Alpha
if Item
Deleted
.
.
90
Correlation Matrix
Correlation HK CSI 01
HK CSI 01
HK CSI 02
HK CSI 03
HK CSI 04
1.000
0.181
0.318
0.237
HK CSI 02
0.181
1.000
0.467
HK CSI 03
0.318
0.467
1.000
HK CSI 04
0.237
0.141
HK CSI 05
-0.040
HK CSI 06
0.260
HK CSI 07
HK CSI 05
HK CSI 06
-0.040
0.260
0.141
0.046
0.329
0.320
-0.041
0.398
0.320
1.000
-0.016
0.285
0.046
-0.041
-0.016
1.000
0.161
0.329
0.398
0.285
0.161
1.000
-0.027
-0.039
-0.049
-0.082
0.393
0.198
HK CSI 08
0.088
0.353
0.224
0.154
0.034
0.365
HK CSI 09
0.036
0.208
0.224
0.040
-0.289
0.139
HK CSI 10
0.026
0.077
0.096
-0.043
-0.329
0.022
HK CSI 11
0.005
0.014
0.036
0.008
-0.147
0.056
HK CSI 12
-0.039
0.132
0.119
-0.049
-0.147
0.148
HK CSI 13
-0.116
0.061
0.127
-0.058
-0.070
0.061
HK CSI 14
-0.099
-0.080
0.114
-0.063
-0.265
-0.028
HK CSI 15
0.050
0.044
-0.020
-0.091
-0.023
0.100
HK CSI 16
0.044
0.060
0.127
0.007
-0.157
-0.042
HK CSI 17
-0.016
0.129
0.127
0.041
-0.267
0.057
HK CSI 18
0.169
0.125
0.034
0.169
-0.045
0.146
HK CSI 19
0.160
0.045
0.117
0.198
-0.098
0.160
HK CSI 20
0.015
-0.057
-0.129
0.102
0.243
0.121
HK CSI 21
0.000
0.114
0.059
0.081
0.163
0.205
HK CSI 22
-0.087
-0.092
-0.113
-0.016
0.174
0.030
HK CSI 23
0.070
0.091
0.184
0.054
-0.088
0.168
HK CSI 24
-0.057
0.047
-0.090
0.058
0.259
0.013
HK CSI 25
0.088
0.076
0.039
0.159
0.107
0.150
HK CSI 26
-0.098
0.040
0.056
-0.010
0.058
0.116
HK CSI 27
0.087
0.096
0.075
0.054
0.182
0.119
HK CSI 28
0.010
-0.089
0.022
0.013
0.050
0.117
HK CSI 29
-0.011
0.014
-0.065
0.041
-0.016
0.005
HK CSI 30
-0.057
-0.020
-0.043
-0.134
0.122
0.026
HK CSI 31
-0.073
-0.051
-0.239
-0.034
0.182
-0.013
HK CSI 32
-0.013
0.026
0.021
-0.050
0.022
0.129
HK CSI 33
-0.094
-0.030
0.196
0.017
-0.105
0.009
HK CSI 34
0.011
0.045
0.128
0.066
-0.082
0.097
HK CSI 35
0.090
0.198
0.241
0.029
-0.121
0.230
HK CSI 36
0.022
0.027
0.111
-0.015
-0.048
0.156
HK CSI 37
-0.003
0.105
0.132
0.060
-0.089
0.245
HK CSI 38
0.063
0.053
0.032
0.001
-0.078
0.186
HK CSI 39
-0.043
-0.001
0.023
-0.020
-0.063
0.068
HK CSI 40
0.050
0.017
0.153
0.149
0.135
-0.013
91
Correlation Matrix
Correlation HK CSI 01
HK CSI 07
HK CSI 08
HK CSI 09
HK CSI 10
HK CSI 11
HK CSI 12
-0.027
0.088
0.036
0.026
0.005
-0.039
HK CSI 02
-0.039
0.353
0.208
0.077
0.014
0.132
HK CSI 03
-0.049
0.224
0.224
0.096
0.036
0.119
HK CSI 04
-0.082
0.154
0.040
-0.043
0.008
-0.049
HK CSI 05
0.393
0.034
-0.289
-0.329
-0.147
-0.147
HK CSI 06
0.198
0.365
0.139
0.022
0.056
0.148
HK CSI 07
1.000
-0.047
-0.086
-0.168
0.100
0.006
HK CSI 08
-0.047
1.000
0.209
0.160
0.161
0.216
HK CSI 09
-0.086
0.209
1.000
0.543
0.291
0.329
HK CSI 10
-0.168
0.160
0.543
1.000
0.463
0.355
HK CSI 11
0.100
0.161
0.291
0.463
1.000
0.381
HK CSI 12
0.006
0.216
0.329
0.355
0.381
1.000
HK CSI 13
0.115
0.049
0.222
0.307
0.469
0.527
HK CSI 14
-0.036
0.055
0.292
0.369
0.380
0.434
HK CSI 15
0.032
0.061
0.126
0.158
0.071
0.114
HK CSI 16
-0.126
0.020
0.273
0.287
0.176
0.116
HK CSI 17
-0.072
-0.014
0.462
0.411
0.277
0.271
HK CSI 18
0.132
0.120
0.192
0.119
0.053
0.132
HK CSI 19
-0.067
-0.008
0.010
-0.090
0.052
0.011
HK CSI 20
0.150
0.166
-0.055
-0.152
0.022
0.103
HK CSI 21
0.278
0.089
0.052
-0.071
0.107
0.113
HK CSI 22
0.032
-0.082
-0.200
-0.077
-0.052
-0.135
HK CSI 23
0.000
0.048
0.139
0.072
0.124
0.083
HK CSI 24
0.328
-0.046
-0.063
-0.044
-0.027
-0.117
HK CSI 25
0.236
0.116
-0.010
-0.114
0.047
0.105
HK CSI 26
0.108
-0.002
-0.095
-0.089
0.002
0.058
HK CSI 27
0.300
0.108
0.015
-0.121
-0.155
-0.090
HK CSI 28
0.097
0.090
0.021
-0.032
-0.054
-0.058
HK CSI 29
-0.050
0.011
0.019
-0.029
-0.014
-0.060
HK CSI 30
0.179
0.115
-0.011
0.023
0.192
0.150
HK CSI 31
0.118
-0.067
-0.049
-0.133
-0.163
-0.113
HK CSI 32
0.106
0.032
0.112
0.094
0.055
0.031
HK CSI 33
0.212
0.052
0.154
0.112
0.254
0.170
HK CSI 34
0.130
0.023
0.092
-0.024
0.141
0.119
HK CSI 35
-0.015
0.216
0.183
0.219
0.248
0.333
HK CSI 36
-0.075
0.244
0.103
0.060
0.073
0.203
HK CSI 37
0.027
0.236
0.196
0.051
0.125
0.173
HK CSI 38
0.029
0.075
0.259
0.109
0.202
0.226
HK CSI 39
-0.021
0.195
0.150
0.043
0.127
0.172
HK CSI 40
0.050
-0.027
-0.151
-0.266
-0.094
-0.219
92
Correlation Matrix
Correlation HK CSI 01
HK CSI 13
HK CSI 14
-0.116
-0.099
HK CSI 02
0.061
HK CSI 03
0.127
HK CSI 04
HK CSI 15
HK CSI 16
HK CSI 17
HK CSI 18
0.050
0.044
-0.016
0.169
-0.080
0.044
0.060
0.129
0.125
0.114
-0.020
0.127
0.127
0.034
-0.058
-0.063
-0.091
0.007
0.041
0.169
HK CSI 05
-0.070
-0.265
-0.023
-0.157
-0.267
-0.045
HK CSI 06
0.061
-0.028
0.100
-0.042
0.057
0.146
HK CSI 07
0.115
-0.036
0.032
-0.126
-0.072
0.132
HK CSI 08
0.049
0.055
0.061
0.020
-0.014
0.120
HK CSI 09
0.222
0.292
0.126
0.273
0.462
0.192
HK CSI 10
0.307
0.369
0.158
0.287
0.411
0.119
HK CSI 11
0.469
0.380
0.071
0.176
0.277
0.053
HK CSI 12
0.527
0.434
0.114
0.116
0.271
0.132
HK CSI 13
1.000
0.494
0.183
0.123
0.320
0.078
HK CSI 14
0.494
1.000
0.137
0.215
0.290
-0.053
HK CSI 15
0.183
0.137
1.000
0.652
0.399
0.301
HK CSI 16
0.123
0.215
0.652
1.000
0.514
0.208
HK CSI 17
0.320
0.290
0.399
0.514
1.000
0.300
HK CSI 18
0.078
-0.053
0.301
0.208
0.300
1.000
HK CSI 19
0.049
0.012
0.161
0.212
0.146
0.235
HK CSI 20
-0.010
-0.086
0.322
0.294
0.054
0.258
HK CSI 21
0.103
-0.071
0.317
0.222
0.174
0.279
HK CSI 22
0.011
-0.089
0.295
0.287
0.041
0.149
HK CSI 23
0.187
0.026
0.241
0.141
0.127
0.017
HK CSI 24
-0.099
-0.214
0.111
0.149
-0.022
0.071
HK CSI 25
0.225
0.043
-0.068
-0.062
-0.041
0.018
HK CSI 26
0.129
0.139
-0.163
-0.181
-0.088
-0.204
HK CSI 27
-0.100
-0.046
-0.002
-0.115
-0.186
0.017
HK CSI 28
0.010
-0.046
0.061
-0.038
0.031
0.052
HK CSI 29
-0.066
-0.140
0.055
0.061
-0.083
-0.014
HK CSI 30
0.182
0.102
0.002
-0.072
0.082
-0.059
HK CSI 31
-0.064
-0.019
0.001
-0.106
-0.065
-0.023
HK CSI 32
0.027
0.132
-0.033
-0.021
0.086
0.050
HK CSI 33
0.272
0.162
0.072
0.092
0.132
0.064
HK CSI 34
0.134
0.029
-0.181
-0.175
-0.004
0.020
HK CSI 35
0.255
0.350
0.071
0.035
0.291
-0.021
HK CSI 36
0.032
0.211
-0.102
-0.161
-0.050
-0.092
HK CSI 37
0.168
0.093
0.146
0.011
0.058
0.110
HK CSI 38
-0.116
-0.099
0.050
0.044
-0.016
0.169
HK CSI 39
0.061
-0.080
0.044
0.060
0.129
0.125
HK CSI 40
0.127
0.114
-0.020
0.127
0.127
0.034
93
Correlation Matrix
Correlation HK CSI 01
HK CSI 19
HK CSI 20
HK CSI 21
HK CSI 22
HK CSI 23
HK CSI 24
0.160
0.015
0.000
-0.087
0.070
-0.057
HK CSI 02
0.045
-0.057
0.114
-0.092
0.091
0.047
HK CSI 03
0.117
-0.129
0.059
-0.113
0.184
-0.090
HK CSI 04
0.198
0.102
0.081
-0.016
0.054
0.058
HK CSI 05
-0.098
0.243
0.163
0.174
-0.088
0.259
HK CSI 06
0.160
0.121
0.205
0.030
0.168
0.013
HK CSI 07
-0.067
0.150
0.278
0.032
0.000
0.328
HK CSI 08
-0.008
0.166
0.089
-0.082
0.048
-0.046
HK CSI 09
0.010
-0.055
0.052
-0.200
0.139
-0.063
HK CSI 10
-0.090
-0.152
-0.071
-0.077
0.072
-0.044
HK CSI 11
0.052
0.022
0.107
-0.052
0.124
-0.027
HK CSI 12
0.011
0.103
0.113
-0.135
0.083
-0.117
HK CSI 13
0.049
-0.010
0.103
0.011
0.187
-0.099
HK CSI 14
0.012
-0.086
-0.071
-0.089
0.026
-0.214
HK CSI 15
0.161
0.322
0.317
0.295
0.241
0.111
HK CSI 16
0.212
0.294
0.222
0.287
0.141
0.149
HK CSI 17
0.146
0.054
0.174
0.041
0.127
-0.022
HK CSI 18
0.235
0.258
0.279
0.149
0.017
0.071
HK CSI 19
1.000
0.239
0.158
0.119
0.253
0.033
HK CSI 20
0.239
1.000
0.526
0.541
0.173
0.327
HK CSI 21
0.158
0.526
1.000
0.454
0.359
0.322
HK CSI 22
0.119
0.541
0.454
1.000
0.184
0.406
HK CSI 23
0.253
0.173
0.359
0.184
1.000
0.008
HK CSI 24
0.033
0.327
0.322
0.406
0.008
1.000
HK CSI 25
0.110
0.030
0.055
-0.128
0.025
-0.014
HK CSI 26
-0.115
-0.136
0.122
-0.086
0.040
-0.030
HK CSI 27
0.032
0.104
0.039
-0.052
0.064
0.105
HK CSI 28
0.017
-0.043
-0.045
-0.003
0.091
0.045
HK CSI 29
-0.028
0.125
0.147
0.025
-0.056
0.120
HK CSI 30
-0.184
-0.072
0.022
-0.155
-0.058
-0.033
HK CSI 31
0.045
0.129
0.039
0.123
0.023
0.044
HK CSI 32
-0.112
-0.040
0.027
-0.010
-0.040
0.067
HK CSI 33
0.051
-0.178
-0.030
-0.145
0.072
-0.010
HK CSI 34
-0.013
-0.176
-0.060
-0.214
0.096
0.034
HK CSI 35
-0.034
-0.098
0.051
-0.094
0.076
-0.062
HK CSI 36
-0.118
-0.136
-0.109
-0.228
-0.011
-0.163
HK CSI 37
0.183
0.036
0.107
-0.030
0.174
-0.260
HK CSI 38
0.108
-0.030
0.056
-0.103
0.092
-0.198
HK CSI 39
-0.048
-0.061
0.010
-0.064
0.103
-0.245
HK CSI 40
-0.027
0.052
-0.073
0.051
-0.212
0.025
94
Correlation Matrix
Correlation HK CSI 01
HK CSI 25
HK CSI 26
HK CSI 27
HK CSI 28
0.088
-0.098
0.087
0.010
HK CSI 02
0.076
0.040
0.096
HK CSI 03
0.039
0.056
0.075
HK CSI 04
0.159
-0.010
HK CSI 05
0.107
HK CSI 06
0.150
HK CSI 07
HK CSI 29
HK CSI 30
-0.011
-0.057
-0.089
0.014
-0.020
0.022
-0.065
-0.043
0.054
0.013
0.041
-0.134
0.058
0.182
0.050
-0.016
0.122
0.116
0.119
0.117
0.005
0.026
0.236
0.108
0.300
0.097
-0.050
0.179
HK CSI 08
0.116
-0.002
0.108
0.090
0.011
0.115
HK CSI 09
-0.010
-0.095
0.015
0.021
0.019
-0.011
HK CSI 10
-0.114
-0.089
-0.121
-0.032
-0.029
0.023
HK CSI 11
0.047
0.002
-0.155
-0.054
-0.014
0.192
HK CSI 12
0.105
0.058
-0.090
-0.058
-0.060
0.150
HK CSI 13
0.225
0.129
-0.100
0.010
-0.066
0.182
HK CSI 14
0.043
0.139
-0.046
-0.046
-0.140
0.102
HK CSI 15
-0.068
-0.163
-0.002
0.061
0.055
0.002
HK CSI 16
-0.062
-0.181
-0.115
-0.038
0.061
-0.072
HK CSI 17
-0.041
-0.088
-0.186
0.031
-0.083
0.082
HK CSI 18
0.018
-0.204
0.017
0.052
-0.014
-0.059
HK CSI 19
0.110
-0.115
0.032
0.017
-0.028
-0.184
HK CSI 20
0.030
-0.136
0.104
-0.043
0.125
-0.072
HK CSI 21
0.055
0.122
0.039
-0.045
0.147
0.022
HK CSI 22
-0.128
-0.086
-0.052
-0.003
0.025
-0.155
HK CSI 23
0.025
0.040
0.064
0.091
-0.056
-0.058
HK CSI 24
-0.014
-0.030
0.105
0.045
0.120
-0.033
HK CSI 25
1.000
0.365
0.134
-0.017
-0.093
0.131
HK CSI 26
0.365
1.000
0.029
-0.056
-0.009
-0.018
HK CSI 27
0.134
0.029
1.000
-0.032
-0.043
0.005
HK CSI 28
-0.017
-0.056
-0.032
1.000
-0.085
-0.020
HK CSI 29
-0.093
-0.009
-0.043
-0.085
1.000
-0.051
HK CSI 30
0.131
-0.018
0.005
-0.020
-0.051
1.000
HK CSI 31
0.060
0.147
0.157
0.017
-0.029
-0.063
HK CSI 32
0.046
-0.017
0.022
0.153
-0.054
-0.015
HK CSI 33
0.097
0.090
0.022
0.014
-0.091
0.092
HK CSI 34
0.173
0.228
0.089
0.100
-0.070
0.028
HK CSI 35
0.036
0.173
0.066
-0.029
-0.031
0.122
HK CSI 36
0.045
0.170
-0.076
-0.024
0.066
0.127
HK CSI 37
0.072
0.123
0.082
0.126
-0.036
-0.015
HK CSI 38
0.014
0.064
0.040
0.140
-0.128
0.006
HK CSI 39
0.058
0.220
-0.009
0.119
0.001
-0.004
HK CSI 40
-0.009
-0.001
0.049
-0.179
0.111
-0.059
95
Correlation Matrix
Correlation HK CSI 01
HK CSI 31
HK CSI 32
HK CSI 33
HK CSI 34
HK CSI 35
HK CSI 36
-0.073
-0.013
-0.094
0.011
0.090
0.022
HK CSI 02
-0.051
0.026
-0.030
0.045
0.198
0.027
HK CSI 03
-0.239
0.021
0.196
0.128
0.241
0.111
HK CSI 04
-0.034
-0.050
0.017
0.066
0.029
-0.015
HK CSI 05
0.182
0.022
-0.105
-0.082
-0.121
-0.048
HK CSI 06
-0.013
0.129
0.009
0.097
0.230
0.156
HK CSI 07
0.118
0.106
0.212
0.130
-0.015
-0.075
HK CSI 08
-0.067
0.032
0.052
0.023
0.216
0.244
HK CSI 09
-0.049
0.112
0.154
0.092
0.183
0.103
HK CSI 10
-0.133
0.094
0.112
-0.024
0.219
0.060
HK CSI 11
-0.163
0.055
0.254
0.141
0.248
0.073
HK CSI 12
-0.113
0.031
0.170
0.119
0.333
0.203
HK CSI 13
-0.064
0.027
0.272
0.134
0.255
0.032
HK CSI 14
-0.019
0.132
0.162
0.029
0.350
0.211
HK CSI 15
0.001
-0.033
0.072
-0.181
0.071
-0.102
HK CSI 16
-0.106
-0.021
0.092
-0.175
0.035
-0.161
HK CSI 17
-0.065
0.086
0.132
-0.004
0.291
-0.050
HK CSI 18
-0.023
0.050
0.064
0.020
-0.021
-0.092
HK CSI 19
0.045
-0.112
0.051
-0.013
-0.034
-0.118
HK CSI 20
0.129
-0.040
-0.178
-0.176
-0.098
-0.136
HK CSI 21
0.039
0.027
-0.030
-0.060
0.051
-0.109
HK CSI 22
0.123
-0.010
-0.145
-0.214
-0.094
-0.228
HK CSI 23
0.023
-0.040
0.072
0.096
0.076
-0.011
HK CSI 24
0.044
0.067
-0.010
0.034
-0.062
-0.163
HK CSI 25
0.060
0.046
0.097
0.173
0.036
0.045
HK CSI 26
0.147
-0.017
0.090
0.228
0.173
0.170
HK CSI 27
0.157
0.022
0.022
0.089
0.066
-0.076
HK CSI 28
0.017
0.153
0.014
0.100
-0.029
-0.024
HK CSI 29
-0.029
-0.054
-0.091
-0.070
-0.031
0.066
HK CSI 30
-0.063
-0.015
0.092
0.028
0.122
0.127
HK CSI 31
1.000
0.095
-0.164
0.034
-0.052
-0.096
HK CSI 32
0.095
1.000
0.060
0.095
0.065
0.064
HK CSI 33
-0.164
0.060
1.000
0.354
0.156
0.173
HK CSI 34
0.034
0.095
0.354
1.000
0.180
0.320
HK CSI 35
-0.052
0.065
0.156
0.180
1.000
0.420
HK CSI 36
-0.096
0.064
0.173
0.320
0.420
1.000
HK CSI 37
0.138
-0.015
0.271
0.042
0.072
0.015
HK CSI 38
0.057
0.088
0.358
0.239
0.169
0.095
HK CSI 39
0.058
-0.009
0.152
0.113
0.186
0.107
HK CSI 40
-0.016
-0.025
-0.045
-0.100
-0.103
-0.025
96
Correlation Matrix
Correlation HK CSI 01
HK CSI 37
HK CSI 38
HK CSI 39
HK CSI 40
-0.003
0.063
-0.043
0.050
HK CSI 02
0.105
0.053
-0.001
0.017
HK CSI 03
0.132
0.032
0.023
0.153
HK CSI 04
0.060
0.001
-0.020
0.149
HK CSI 05
-0.089
-0.078
-0.063
0.135
HK CSI 06
0.245
0.186
0.068
-0.013
HK CSI 07
0.027
0.029
-0.021
0.050
HK CSI 08
0.236
0.075
0.195
-0.027
HK CSI 09
0.196
0.259
0.150
-0.151
HK CSI 10
0.051
0.109
0.043
-0.266
HK CSI 11
0.125
0.202
0.127
-0.094
HK CSI 12
0.173
0.226
0.172
-0.219
HK CSI 13
0.168
0.227
0.169
-0.060
HK CSI 14
0.093
0.137
0.209
-0.022
HK CSI 15
0.146
0.031
0.005
-0.294
HK CSI 16
0.011
0.029
0.062
-0.203
HK CSI 17
0.058
0.144
0.028
-0.153
HK CSI 18
0.110
0.170
-0.070
-0.100
HK CSI 19
0.183
0.108
-0.048
-0.027
HK CSI 20
0.036
-0.030
-0.061
0.052
HK CSI 21
0.107
0.056
0.010
-0.073
HK CSI 22
-0.030
-0.103
-0.064
0.051
HK CSI 23
0.174
0.092
0.103
-0.212
HK CSI 24
-0.260
-0.198
-0.245
0.025
HK CSI 25
0.072
0.014
0.058
-0.009
HK CSI 26
0.123
0.064
0.220
-0.001
HK CSI 27
0.082
0.040
-0.009
0.049
HK CSI 28
0.126
0.140
0.119
-0.179
HK CSI 29
-0.036
-0.128
0.001
0.111
HK CSI 30
-0.015
0.006
-0.004
-0.059
HK CSI 31
0.138
0.057
0.058
-0.016
HK CSI 32
-0.015
0.088
-0.009
-0.025
HK CSI 33
0.271
0.358
0.152
-0.045
HK CSI 34
0.042
0.239
0.113
-0.100
HK CSI 35
0.072
0.169
0.186
-0.103
HK CSI 36
0.015
0.095
0.107
-0.025
HK CSI 37
1.000
0.548
0.399
-0.141
HK CSI 38
0.548
1.000
0.493
-0.118
HK CSI 39
0.399
0.493
1.000
-0.023
HK CSI 40
-0.141
-0.118
-0.023
1.000
97
.649
Approx. Chi-Square
df
Sig.
1868.653
780
.000
Scree Plot
6
Eigenvalue
0
1
9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39
Component Number
98
Communalities
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
CSI 01
CSI 02
CSI 03
CSI 04
CSI 05
CSI 06
CSI 07
CSI 08
CSI 09
CSI 10
CSI 11
CSI 12
CSI 13
CSI 14
CSI 15
CSI 16
CSI 17
CSI 18
CSI 19
CSI 20
CSI 21
CSI 22
CSI 23
CSI 24
CSI 25
CSI 26
CSI 27
CSI 28
CSI 29
CSI 30
CSI 31
CSI 32
CSI 33
CSI 34
CSI 35
CSI 36
CSI 37
CSI 38
CSI 39
CSI 40
Initial
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
Extraction
.451
.641
.793
.548
.607
.621
.715
.611
.689
.710
.651
.602
.690
.739
.778
.767
.676
.626
.605
.766
.672
.714
.733
.673
.724
.758
.733
.643
.573
.571
.634
.591
.735
.688
.662
.773
.712
.714
.641
.765
99
Component
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Total
4.902
3.565
2.931
2.367
1.967
1.568
1.491
1.332
1.281
1.241
1.141
1.130
1.064
1.015
.931
.894
.826
.805
.771
.739
.706
.651
.624
.616
.546
.514
.495
.463
.452
.399
.383
.316
.304
.278
.263
.255
.239
.212
.175
.147
Initial Eigenvalues
% of Variance Cumulative %
12.255
12.255
8.911
21.166
7.326
28.492
5.919
34.411
4.916
39.327
3.921
43.248
3.728
46.976
3.329
50.306
3.203
53.508
3.102
56.610
2.852
59.463
2.826
62.289
2.659
64.948
2.537
67.485
2.327
69.812
2.234
72.046
2.065
74.111
2.012
76.124
1.928
78.051
1.848
79.900
1.765
81.665
1.629
83.293
1.560
84.853
1.539
86.393
1.366
87.758
1.286
89.044
1.237
90.281
1.157
91.437
1.130
92.567
.999
93.566
.958
94.524
.791
95.315
.761
96.076
.694
96.770
.658
97.428
.637
98.065
.598
98.664
.529
99.193
.438
99.631
.369
100.000
100
Component Matrixa
Component
3
4
5
-0.510
0.335
-0.442
0.344
-0.540
0.333
-0.454
0.453
0.587
0.454
0.491
0.346
HK CSI 01
HK CSI 02
HK CSI 03
0.367
HK CSI 04
HK CSI 05
-0.334
HK CSI 06
0.320
HK CSI 07
HK CSI 08
0.353
HK CSI 09
0.627
HK CSI 10
0.584
-0.416
HK CSI 11
0.580
HK CSI 12
0.642
HK CSI 13
0.606
HK CSI 14
0.565
HK CSI 15
0.338
0.603
HK CSI 16
0.384
0.545
-0.391
HK CSI 17
0.588
-0.342
HK CSI 18
0.444
HK CSI 19
0.370
HK CSI 20
0.739
HK CSI 21
0.662
HK CSI 22
0.690
HK CSI 23
0.301
0.307
HK CSI 24
0.499
HK CSI 25
0.431
HK CSI 26
0.365
HK CSI 27
0.434
HK CSI 28
HK CSI 29
HK CSI 30
HK CSI 31
HK CSI 32
HK CSI 33
0.417
HK CSI 34
-0.314
0.334
HK CSI 35
0.519
HK CSI 36
-0.402
HK CSI 37
0.422
HK CSI 38
0.486
HK CSI 39
0.358
HK CSI 40
Extraction Method: Principal Component Analysis.
-0.357
0.467
0.350
-0.328
-0.310
-0.431
0.354
0.367
-0.335
0.302
0.359
0.302
-0.401
0.350
-0.316
-0.367
-0.327
0.429
0.358
-0.592
-0.535
-0.448
-0.317
101
Component Matrixa
Component
10
11
12
HK CSI 01
HK CSI 02
HK CSI 03
-0.422
HK CSI 04
HK CSI 05
HK CSI 06
HK CSI 07
HK CSI 08
HK CSI 09
HK CSI 10
HK CSI 11
HK CSI 12
HK CSI 13
HK CSI 14
HK CSI 15
HK CSI 16
HK CSI 17
HK CSI 18
0.361
HK CSI 19
HK CSI 20
HK CSI 21
HK CSI 22
HK CSI 23
HK CSI 24
HK CSI 25
-0.329
HK CSI 26
HK CSI 27
-0.426
HK CSI 28
0.481
HK CSI 29
0.420
-0.328
HK CSI 30
-0.422
HK CSI 31
-0.435
0.360
HK CSI 32
0.454
0.323
HK CSI 33
0.416
HK CSI 34
HK CSI 35
HK CSI 36
HK CSI 37
HK CSI 38
HK CSI 39
HK CSI 40
0.449
Extraction Method: Principal Component Analysis.
a. 14 components extracted.
102
13
14
-0.397
0.356
0.327
-0.386
0.380
0.370
1
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
HK
CSI 01
CSI 02
CSI 03
CSI 04
CSI 05
CSI 06
CSI 07
CSI 08
CSI 09
CSI 10
CSI 11
CSI 12
CSI 13
CSI 14
CSI 15
CSI 16
CSI 17
CSI 18
CSI 19
CSI 20
CSI 21
CSI 22
CSI 23
CSI 24
CSI 25
CSI 26
CSI 27
CSI 28
CSI 29
CSI 30
CSI 31
CSI 32
CSI 33
CSI 34
CSI 35
CSI 36
CSI 37
CSI 38
CSI 39
CSI 40
Component
3
.554
.640
.735
.562
.608
.641
.702
.497
.519
.638
.665
.678
.678
.667
.308
.551
-.377
.671
.608
.357
.463
.382
.722
.670
.678
.357
.436
-.371
-.319
.334
.352
.450
.435
.360
-.387
.310
.338
.367
.529
.310
.337
-.384
.758
.751
.631
103
Component
3
.560
.673
.726
.551
.645
.658
.301
.651
.508
.460
-.364
.665
.733
.773
.762
.641
.568
.772
.669
.595
-.416
.545
.519
.795
.817
.752
104
Communalities
Initial
HK CSI
01
HK CSI
02
HK CSI
03
HK CSI
04
HK CSI
05
HK CSI
07
HK CSI
08
HK CSI
11
HK CSI
12
HK CSI
13
HK CSI
14
HK CSI
15
HK CSI
18
HK CSI
20
HK CSI
22
HK CSI
25
HK CSI
35
HK CSI
37
HK CSI
38
HK CSI
39
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
1.000
105
Component Matrix
a. 5 components extracted.
106
Component
3
.582
.692
.733
.573
.706
.770
.502
.666
.734
.786
.764
.675
.553
.786
.729
.594
.538
.797
.827
.752
107
R E LIAB I LI TY
1.
2.
3.
4.
5.
HKCSI11
HKCSI12
HKCSI13
HKCSI14
HKCSI35
ANALYS I S
S CALE
(A L P H A)
Mean
Std Dev
Cases
2.8467
3.1200
2.9933
2.3867
3.0600
.9675
.8507
.8553
.8009
1.0182
150.0
150.0
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
14.4067
10.1758
3.1900
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
HKCSI11
HKCSI12
HKCSI13
HKCSI14
HKCSI35
11.5600
11.2867
11.4133
12.0200
11.3467
Scale
Variance
if Item
Deleted
6.7581
6.8904
6.7810
7.1070
7.0602
Corrected
ItemTotal
Correlation
.4933
.5735
.5979
.5684
.3842
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 5
.7501
108
Alpha
if Item
Deleted
.7151
.6859
.6770
.6902
.7606
R E LIAB I LI TY
1.
2.
3.
4.
5.
HKCSI01
HKCSI02
HKCSI03
HKCSI04
HKCSI08
ANALYS I S
S CALE
Mean
Std Dev
4.1133
3.7600
3.7267
4.1200
3.2667
.8072
.7389
.7226
.6647
.9944
(A L P H A)
Cases
150.0
150.0
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
18.9867
6.1206
2.4740
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
HKCSI01
HKCSI02
HKCSI03
HKCSI04
HKCSI08
14.8733
15.2267
15.2600
14.8667
15.7200
Scale
Variance
if Item
Deleted
4.4872
4.2033
4.0997
4.7740
3.9479
Corrected
ItemTotal
Correlation
.2871
.4526
.5122
.3114
.2996
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 5
.6066
109
Alpha
if Item
Deleted
.5908
.5072
.4786
.5769
.6033
R E LIAB I LI TY
1.
2.
3.
4.
HKCSI15
HKCSI18
HKCSI20
HKCSI22
ANALYS I S
S CALE
(A L P H A)
Mean
Std Dev
Cases
2.8267
3.8267
3.6600
3.4200
.9813
.7836
1.0022
.9712
150.0
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
13.7333
6.8680
2.6207
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
HKCSI15
HKCSI18
HKCSI20
HKCSI22
10.9067
9.9067
10.0733
10.3133
Scale
Variance
if Item
Deleted
4.2463
5.1590
3.7731
4.0824
Corrected
ItemTotal
Correlation
.4101
.3076
.5369
.4695
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 4
.6491
110
Alpha
if Item
Deleted
.5951
.6537
.4980
.5515
R E LIAB I LI TY
1.
2.
3.
HKCSI37
HKCSI38
HKCSI39
ANALYS I S
S CALE
(A L P H A)
Mean
Std Dev
Cases
3.0800
3.3267
2.7200
.9378
.9796
1.0108
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
9.1267
5.6013
2.3667
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
HKCSI37
HKCSI38
HKCSI39
6.0467
5.8000
6.4067
Scale
Variance
if Item
Deleted
2.9575
2.6577
2.8469
Corrected
ItemTotal
Correlation
.5470
.6211
.5079
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 3
.7339
111
Alpha
if Item
Deleted
.6601
.5693
.7080
R E LIAB I LI TY
1.
2.
3.
HKCSI05
HKCSI07
HKCSI25
ANALYS I S
S CALE
(A L P H A)
Mean
Std Dev
Cases
3.5933
3.3933
3.7200
1.0561
1.1167
.8284
150.0
150.0
150.0
N of
Mean
Variance
Std Dev Variables
10.7067
4.5979
2.1443
Statistics for
SCALE
Item-total Statistics
Scale
Mean
if Item
Deleted
HKCSI05
HKCSI07
HKCSI25
7.1133
7.3133
6.9867
Scale
Variance
if Item
Deleted
2.3696
1.9884
3.2884
Corrected
ItemTotal
Correlation
.3423
.4327
.2075
Reliability Coefficients
N of Cases =
Alpha =
150.0
N of Items = 3
.5055
112
Alpha
if Item
Deleted
.3684
.1879
.5632
Brand conscious
and price equals
quality consumer
Place
Shanghai
Hong Kong
Mean
Std. Deviation
Std. Error
Mean
150
2.3933
.75881
.06196
150
2.8813
.63799
.05209
F
Brand conscious
and price equals
quality consumer
Equal variances
assumed
Equal variances
not assumed
12.970
Sig.
.000
df
Sig. (2-tailed)
Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
Upper
-6.029
298
.000
-.4880
.08095
-.64730
-.32870
-6.029
289.465
.000
-.4880
.08095
-.64732
-.32868
113
Perfectionistic and
high-quality
conscious consumer
Place
Shanghai
Hong Kong
Mean
Std. Deviation
Std. Error
Mean
150
4.2222
.67739
.05531
150
3.7973
.49480
.04040
F
Perfectionistic and
high-quality
conscious consumer
Equal variances
assumed
Equal variances
not assumed
15.225
Sig.
.000
df
Sig. (2-tailed)
Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
Upper
6.203
298
.000
.4249
.06849
.29010
.55968
6.203
272.765
.000
.4249
.06849
.29005
.55973
114
Novelty and
fashion-conscious
consumer
Place
Shanghai
Hong Kong
Mean
Std. Deviation
Std. Error
Mean
150
3.0156
.89521
.07309
150
3.4333
.65517
.05349
F
Novelty and
fashion-conscious
consumer
Equal variances
assumed
Equal variances
not assumed
10.653
Sig.
.001
df
Sig. (2-tailed)
Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
Upper
-4.612
298
.000
-.4178
.09058
-.59603
-.23952
-4.612
273.033
.000
-.4178
.09058
-.59610
-.23946
115
Group Statistics
Habitual and
brand-loyal consumer
Place
Shanghai
Hong Kong
Mean
2.9222
3.0422
150
150
Std. Deviation
.82143
.78890
Std. Error
Mean
.06707
.06441
F
Habitual and
brand-loyal consumer
Equal variances
assumed
Equal variances
not assumed
.812
Sig.
.368
df
Sig. (2-tailed)
Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
Upper
-1.290
298
.198
-.1200
.09299
-.30300
.06300
-1.290
297.515
.198
-.1200
.09299
-.30300
.06300
116
Price conscious
and value for
money consumer
Place
Shanghai
Hong Kong
Mean
Std. Deviation
Std. Error
Mean
150
3.6000
.81306
.06639
150
3.5689
.71476
.05836
F
Price conscious
and value for
money consumer
Equal variances
assumed
Equal variances
not assumed
1.209
Sig.
.272
df
Sig. (2-tailed)
Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
Upper
.352
298
.725
.0311
.08839
-.14284
.20506
.352
293.185
.725
.0311
.08839
-.14285
.20507
117
Group Statistics
Impulsive and
careless consumer
Place
Shanghai
Hong Kong
N
150
150
Mean
2.6778
.0000
Std. Deviation
.53431
.00000
Std. Error
Mean
.04363
.00000
F
Impulsive and
careless consumer
Equal variances
assumed
Equal variances
not assumed
282.813
Sig.
.000
df
Sig. (2-tailed)
Mean
Difference
Std. Error
Difference
95% Confidence
Interval of the
Difference
Lower
Upper
61.380
298
.000
2.6778
.04363
2.59192
2.76363
61.380
149.000
.000
2.6778
.04363
2.59157
2.76398
118