INDEX Sr. No. 1. 2. 3. 4. 5. 7. 8. 9. 10. 11. 12. 13.

14 15 16 Name of the Department Disaster Management Cell Mumbai Fire Brigade Storm Water Drain Solid Waste Management Roads Department Sewerage Operation Department Health Department Education Department Garden Department BEST MMRDA MSRDC Traffic Police Civil Defense Reliance Energy Annexure Annexure I List of High Tide Dates Annexure II Ward Control Rooms Annexure III List of Rain gauges Installation Annexure IV List of Flooding Spots Annexure V List of Land Slide Spots Annexure VI Details of Equipments & Manpower With Mumbai Fire Brigade 62 63 64 66 74 79 Page no. 3 7 10 16 17 19 22 28 30 40 46 49 53 55 57

Annexure VII List of Nallas Annexure VIII List of MCGM Hospitals Annexure - IX Annexure - X Annexure - XI Conditions Annexure - XII BEST Officials Annexure - XIII Health Department Control Room List of Temporary Shelter Schools List of Buildings in Dilapidated Information and Contact Nos. of Information related with MMRDA

91 95 98 99 102 139 152 155 163 166 168

Annexure IVX Contact nos. of Sr. Police Officers Annexure - XV Contact Nos. of Western Railway Officials Annexure - XVI Contact Nos. of Civil Defense Officials Annexure - XVII Contract details of Reliance Energy

DISASTER MANAGEMENT CELL

Disaster Management Cell was established in the year 1999. was modernized, expanded and fully equipped in the year 2005. The Disaster Management Cell is headed by Chief Officer (DMP) who is overall in charge of operations of the cell. The Chief Officer (DMP & CCRS) is assisted by Dy. Chief Officer (DMP & CCRS). However, in case of disaster like flood, bomb blast, house collapse etc., the charge is taken over by the Municipal Commissioner or the Additional Municipal Commissioner in-charge of DMP. There are total eighty employees working round the clock in department. The team working in Disaster Management consists of one Assistant Engineer (Mechanical & Electrical), one Sub Engineer (Mechanical & Electrical) and four Junior Engineers (2 from Mechanical & Electrical and 2 from Civil Engineering). The day-to-day public grievances and complaints are handled by three complaint officers each representing City, Eastern Suburb and Western Suburb. The public complaints are registered on a four digit number 1916. The complaints can also be registered directly on MCGM web portal www.mcgm.gov.in. The Disaster Management Cell is well equipped with Communication facility, Uninterrupted power supply by D.G. sets and alternate supply, Conference hall, Pantry and Rest rooms with Bunker beds Library A.W.S. (Rain gauges) with WAN connectivity installed at 35 locations all over Mumbai. The cell

The various communication equipments installed in Disaster Management Cell includes land lines, hot lines, wireless sets, GSM mobiles, Internet facility, WAN connection to centralized server of MCGM for effective communication between MCGM and Stake Holder and to mobilize resources during disaster. T.V. sets installed for continuous monitoring of news. List of Stake Holders connected with Hot Line is as follows 1. Mantralaya Control Room 2. BEST Control Room 3. Traffic Control Room 4. Fire Brigade Control Room 5. MMRDA Control Room 6. Commissioner of Police Control Room 7. Central Railway Control Room 8. Western Railway Control Room 9. IMD 10. 11. Navi Mumbai Municipal Corporation Army

In monsoon season, spanning from June to Sept. every year, Nodal officers of the agencies like Traffic, Police, Home Guards, Civil Defence are deployed in Disaster Management Centre. the shift duties through out the monsoon. Disaster Management Cell uses all relevant resources available in MCGM during disaster. 24 numbers of JCBs and 48 numbers of dumpers are procured and stationed with operator at ward offices to reach the Disaster site in shortest possible time. Mumbai Fire Brigade is well equipped with equipments like boats and Kayaks especially required for Senior officers from MCGM up to the rank of Deputy Municipal Commissioner are assigned

handling flood situations. Six well trained Search & Rescue teams are stationed at 6 Regional Command Centers. 35 Automatic Weather Stations (AWS) are installed in various

catchments areas of Mumbai Suburbs and city. barometric pressure (both inside and out side). recorded in Disaster Management Cell.

AWS are used to All the AWS are

measure rain, temperature, humidity, wind speed, wind direction, interconnected through WAN and live Rain data (every 15 minutes) is The data collected at Disaster Management Cell gives complete picture of isolated downpours in any part of the city or suburbs. It also blows Early Warning Alarm in case of more than 20mm of rainfall in 15 minutes. During monsoon an additional communication system of HAM Radio is also used. All Rain data irrespective of monsoon or otherwise is recorded on centralized server which is used for research purpose and further forecasting the rain pattern. One flow meter is installed at the origin of the Mithi River at Powai which can give the Early Warning in case of rise in water level in Mithi river, which will help in alerting and evacuating the people in down stream area at Kurla, Kalina etc. Disaster Management Cell has provided 2 generators for each ward which will be used basically for illumination of ward control room (established in every monsoon) and ward shelter school in case of power failure. Disaster Management Cell is also rendering the services as a Centralized Complaint Registration System (CCRS). register a civic complaint on 1916. Any citizen of Mumbai can These complaints are registered

online on MCGM portal and forwarded to respective wards/agencies. A database of such complaints is maintained in the server. The complaint system has an automatic feature of escalating the complaint to higher level, if is not attended by the concerned officer in specified time. Disaster Management Cell in MCGM works round the clock. There are LCD TV sets provided in the Disaster Management Cell which continuously runs the news providing information of the city, state, country and world at large. During monsoon rainfall is monitored live in the control room on the computer. A report of the rainfall is prepared daily on hourly basis. High tide and low tide dates are obtained from the Indian Meteorological department and are circulated in advance. Satellite pictures of clouds are monitored through web sites of IMD or accuweather.com. Forecast of rain are taken by fax from IMD twice in a day. All major events of the day like flooding, traffic disruption, tree falling, power failure, building collapse are recorded and communicated to higher officers as per Standard Operating Procedures. An additional communication facility of 150 mobile phones is made available in monsoon to the key staff working in flood and Disaster Management. All important messages are communicated to concerned Assistant Commissioners, Deputy Municipal Commissioners, Addl. Municipal Commissioner, Municipal Commissioner, Political leaders and Mantralaya control from time to time. Apart from the Disaster Control Room at Municipal Head Office localized Ward Control Rooms are established during Monsoon.

MUMBAI FIRE BRIGADE

RESOURCE AVAILABLE FOR THE EMERGENCY MANAGEMENT: A) Man Power : An adequate number of staff needs to be in place to support the efforts of a fire department to provide safety and protection to all the occupancies and occupants. Support staff like administrative staff, auto workshop for repairs & maintenance ,wireless workshop, stores etc. are essential to allow emergency staff members to perform the duties efficiently and assume the responsibilities for which they are employed. To achieve this aim the island city of Mumbai is divided into six commands. The Six Regional Command centers are for Proposed City downsizing operational staff program includes decentralization of administrative and operational command. The Brigade has 33 Fire Stations, with city Headquarters located at Byculla and suburban Headquarters located at Marol. The proposed six regional command are: City Byculla Fire Station Wadala Fire Station Eastern Suburban Vikhroli Fire Station Chembur Fire Station Western Suburban Borivali Fire Station Marol Fire Station

Each region is under the charge of a Deputy Chief Fire Officer. Each Region is further divided into Divisions, which are under charge of Divisional fire Officer. The Divisions are further divided into subdivisions comprising a certain number of Fire Stations. A Sub-Division is under the charge of an Assistant Divisional Officer, while a Station Officer manages a Fire Station B) Vehicles & Equipment and Infrastructure: Mumbai Fire Brigade mission is to protect and serve and to put service above all else. To do so, the Department has design a 7

community-based fire protection system that provides for the appropriate resources, strategically distributed throughout the city. The Department utilizing technology such as fire sprinklers and alarm systems to minimize loss when a fire does occur and latest equipment available to improve response times, all of which help to minimize the risk to the community. Therefore, when an emergency does occur, firefighters are arriving as quickly and safely as possible to effectively handle the emergency. To be effective, the Department has develop a joint vision of responsibility with the residents of this great city to provide for a safe living environment and the quality of life our residents deserve. List of fire stations and vehicles is attached in annexure List of Brigade appliances and equipments is attached in annexure C) Medical Response Under the program on Emergency Medical System , Medical First responder are trained for effective field preparedness incase day to day emergencies as well as of any disaster (earthquake, flood, cyclone, landslide, industrial accidents), which leads injuries to the victims. This program aims to improve search and rescue capability to conduct effectively search and rescue operations including treatment and transport disaster victims. It also helps to plan, undertake manage effective emergency treatment to the victims of disaster. For proper & expeditions response integrated wireless network was set up which includes networking between Brigade Control Room, Fire Station, and Ambulances & Hospitals. The hospitals identified for EMS networking are as follows. For City : KEM, Nair, Sion, Kasturba, For Western Sub: Bhagavati, Cooper, Santcruz General, Bandra Bhbah, For Eastern Sub: Rajawadi , Govndi Centinary,Mulund General ,Kurla Bhabah.

All the ambulances now are with mobile wireless VHF sets as well as all the Hospitals identified for the trauma care for EMS linked through wireless network by providing VHF static sets. Brigade have Ambulances equipped with basic life support kit and 120 fireman trained in basic life support are manning these ambulances. D) Flood Response Teams: To handle crises situation during ensuing monsoon the six sets of flood rescue equipment are already procured. The three SAR team further divided in Six Teams for flood rescue .The equipments will be handled by SAR teams and will be placed at low laying locations. E) Flood Rescue Training: 12 0fficer+ 40 firemen = 62 fully trained in Goa and there refresher course was conducted. New batch of 60 officers and men are trained in flood rescue. In coordination with Special Rescue Training Academy Ten Fire Brigade personnel trained as a Instructor in Level 2 & 3 in Swift water flood rescue certified by International Rescue Instructor Authority , Canada. F) Deployment strategy: The 60 trained personals are deployed in six fire station in low lying areas along with the flood rescue equipment as decided in planning stages. These flood response units are placed at Bandra/ Bandra Kurla Complex / Kurla / Vikroli / Marol/ Borivali. The flood rescue Search & Rescue are responsible for the smooth functioning and arrangement of the equipment as and when required in coordination with officer in-charge of the respective Fire Station.

STORM WATER DRAIN

Storm Water Drainage Network Mumbai city received seasonal rainfall for four months i.e. from June to September. Average rainfall is 2,000 mm, of which 70 per cent is during July & August. Mumbai is lined on the west by Arabian Sea and is intercepted by number of creeks (Mahim, Mahul and Thane creeks), rivers (Mithi, Dahisar, Poisar and Oshiwara rivers, and their tributaries) and a complex nallah system. The SWD system of Mumbai comprises a hierarchical network of roadside surface drains (about 2,000 km mainly in the suburbs), underground drains and laterals (about 440 km in the island city area), major and minor nallahs (200 km and 87 km respectively) and 186 outfalls, which discharge all the surface runoff into rivers and the Arabian Sea. Summary of the Storm Water Drainage System
City Western Suburb Eastern Suburb Total

Major Nallah (Width > 1.5 m) Minor Nallah (Width >1.5 m) Arch / Box Drains Roadside Open Drains Closed Pipe of Dhapa Drains Total SWD length No. of Water Entrances

90 21

102 66 52 1298 86 1603 1706

200 87 151 1987 565 2991 30208

59 20 443 531 27893

40 669 36 857 609

(Note: the above figures (for Sr. 1 to 6) are lengths in kilometers)

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OUTFALLS
O/F CITY W. S. E. S. TOTAL

Arabian Sea Mahim Creek Mahul Creek Thane Creek

107 4

29 14

136 26

4 -

6 14

10 14

Pre monsoon Preparedness Monsoon 2009

MCGM is taking all possible efforts to tackle flooding instances caused due to heavy rains during monsoon. The BRIMSTOWAD Project which was delayed due to lack (paucity) of sufficient funds is now geared up due to financial backing of Central Government by way of special grant of Rs.1200 crores and actual disbursement of Rs. 400 crores out of that 9 works out of 19 works taken up in hand in Phase-I of BRIMSTOWAD Project are completed. The work of desilting, deepening and construction of retaining walls in Second Phase of 11.8 km. stretch of Mithi River from CST - Kurla to Filter Pada is undertaken. Desilting of minor and major drains is in progress and will be completed before on set of monsoon. MCGM have also made arrangements for dewatering at localized flooding spots by means of dewatering pumps. The BRIMSTOWAD Project is divided into two phases.

Phase I City 4 works, all will be completed by the end of 2010. Western Suburbs 7 works - 4 works completed, 2 works are in progress. 1 work at Shastri Nagar, Goregaon could not be started as the PAPs thereat are insisting for rehabilitation at same area, which may not be possible.

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In addition to this, the works of Pumping Stations at Love Grove, Cleave Land Bunder, Haji Ali and Irla are also undertaken to tackle flooding instances during heavy down pour at the time of high tide. Phase II City 15 works, Western Suburbs 7 works, Eastern Suburbs 11 works. Work Orders are given for 27 works. In addition to these works, Pumping Stations are proposed at Mahul Creek, Britannia Outfall and Mogra Nalla. Mithi River Silt removed Rock removed 5,85,000. M3 3,30,000 M3

Retaining wall in progress 7.00 Km. Desilting - All major and minor nallas, box, dhapa, pipe drains are thoroughly desilted before monsoon. Approximate quantity of disilting before monsoon. City East sub Western Sub 1, 26,500 M3. 2, 40,000 M3 2, 22,500 M3

Disilting also continues during monsoon.

Operation of flooding gates Servicing repair and overhauling of mechanical and electrical components of flood gates at following places before onset of monsoon.

12

Love Grove pumping Station, Worli Cleave Land Bunder, Worli Tardeo outfall. Haji Ali Flood Gate is removed to facilitate the civil work of SWD pumping Station from 12.10.2008.

Operation and Maintenance of flood gates, 2 places on contract basis on contract will start from 15.05.09 to 15.10.09 round the clock

L.G.P. flood gate is operated and maintained departmentally. Hourly recording of tide level and city water level. Closing of floodgates when sea level is above sea level. Opening of floodgates when city level is above sea level. Communicating the flood and sea level to SWD control room every hrs.

Dewatering pumps: Dewatering pumps 211 nos. of dewatering pumps are being installed at various 193 places. The period of operation is 25th May to 15th Oct. 2009. Pumps are operated at the time of flooding. Pumps operators are provided with cell phone facilities. Details of flood level and function of pumps is communicated to respective wards by operating staff every hrs.

13

Cleaning of outfalls Outfalls are cleaned prior to monsoon. The outfalls at sea level, get silted during the high tide need to be cleaned every day. Therefore, such 42 nos of outfalls are manned through out the monsoon for desilting. Deployment of N.G.O. labours Every ward allotted with NGO labours for pre-monsoon for desilting and during monsoon for anti flooding. NGO labour and 1 labour per water entrance. 50% water entrance through NGO labour, 25% through ward staff and 25% through machines. Pre-monsoon NGO for each ward-1000.NGO for anti flooding for each ward- 1500. Additional NGO- as per approved by AMC

Deployment of various machineries 35 Nos of Road side Desilting Machines are allotted to various suburban wards through out year for disilting of road side open drains. 12 Nos of firex machine, 9 nos of suction machines, 3 nos of jetting machines and 2 nos of suction of-cum-jetting machines are available at SWD workshop at Dadar to rendered the work of desilting, removal of chokes etc. The services of these machines are given mainly City Wards and as and when required to suburban wards.

14

For the convenience of suburban wards 1 Firex machine has been placed in N ward for Eastern Suburb and 1 for K/E ward for Western Suburbs.

Control room at SWD workshop Control room will setup from 25-05-09. The same will work round o clock. Control room will keep the record of floodgates level, time of closing/opening of floodgates, information will be given to Disaster Control Room and Railway control rooms after the each operation. Control room will give the information to Disaster Control Room and Railway Control room in case of water level is alarming. Control room will receives and record the complaint of flooding, requirement of various machinery and will make necessary arrangement. The telephone numbers of SWD control room are 24224556, 24327674.

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SOLID WASTE MANAGEMENT

Zone wise contracts for transportation of garbage collected at bins are awarded which include big & small compactors and small vehicles. Also, garbage is collected and transported to dumping grounds by Municipal employees from various locations with the help of compactors, LDP, TDP, Tipper, dumper etc. accumulated MCGM has transportation of the same. Contractors have been appointed for cleaning of beaches at Giragon, Mahim, Dadar, Juhu and Versova, Manori Gorai, Marve, Aksa & Madh. If due to some reasons extra garbage is accumulated on the beaches it is binding on the contractors to appoint extra labours and provide extra vehicles for immediate removal of the same and such condition is there in the contract. observed that contractors do so. All the garbage beans available with the MCGM are repaired and well maintained. Extra garbage beans of 1100 ltr. capacity is being procured for the monsoon period. MCGM has 1 JCB and 2 dumpers for each 24 wards to handle the emergency situation. These machines are operated and maintained by the contractors. These machines are available 24 hrs. Apart from this MCGM has 19 JCBs and 42 dumpers which are operated by MCGM employees. Trees of branches of trees fall down due to heavy rain or gusty winds. Contractors is to be appointed ward wise to lift and transport such fallen branches of trees. One chipping machine will be procured for fast clearance of roads in case of tree failures during monsoon. From the past experience it is If it is found that extra garbage is flit of vehicles for lifting and reserve

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ROADS DEPARTMENT
The Road Network The road network in jurisdiction of MCGM is about 1941 km. The length of C.C. roads is about 437 km. and the remaining in asphalt is about 1504 km. Development during the current year

During the year 2008-09, about 67 km. of roads were concretized and about 175 Km. of asphalt roads were widened / improved. Status of trenching work by utilities

Every year about 500 km. of trenches are taken on various roads in Mumbai. The wards are instructed to reinstate all such trenches by 15 May 2009. Debris removal

The debris on all roads where road work is in progress is removed within two days of span. Instructions are issued to clear all such debris by 31st May 09 and so that the roads can be free for smooth traffic. Repairs to bad patches / potholes o Preventive Repairs / up gradation 2008-09 About 67 km. of roads were concretized About 175 km. of asphalt roads were widened / improved. o Repairs to bad patches / potholes The pre-monsoon repairs of roads and repairs during monsoon on major roads will be attended by using jet patching machines which are imported on trial basis. 17

The problems of potholes formed on roads will also be attended by agencies who are appointed for all 24 wards.

The agencies will carry out the works of repairs to potholes during monsoon. Also Asphalt mix will be supplied to the wards from Municipal Asphalt Plant to attend to bad patches on emergency basis if required.

New Works

550 roads of about 63 km. length are taken up for improvement in asphalt mixes. So, also, 84 roads of about 84 km. length are taken up for concreting. The work on these roads will be stopped during monsoon. However, during monsoon, potholes on these project roads will be attended by the respective contractors. Bridges

There are in all 253 nos. of small and big bridges under MCGM. Work of repairs & rehabilitation / improvement to existing bridges in Greater Mumbai are taken up. Construction of bridges in Greater Mumbai -17 nos. are taken up including 8 sky walks. Prominent locations are Jogheswari North, Jogeshwari South, Somayya nallah and Mithi River. Biennial Contractors are appointed by Bridges in the 3 Divisions who will attend to the bad stretches on the Bridges in monsoon.

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Sewerage Operation
VARIOUS WORKS DONE / TO BE DONE FOR OPERATION AND MAINTENANCE To prepare shift schedule for staff of pumping stations & treatment plants for round the lock operation. To carry out maintenance of dewatering pump sets of pumping stations and keep them in operating condition. To carry out maintenance of all HT / LT breakers, transformers & other electrical equipments and keep them in operating condition. To carry out maintenance of all pumps & motors and keep them in operating condition. To raise the existing roads and chambers of Versova Pumping Station & make storm water drain system for proper disposal of rain water / flood water. Solar Energy System has been installed at Versova Pumping Station. To clean all internal drains. In order to ensure smooth communication during emergency, walky talky sets will be arranged. Contact number of walky talky supplier has been made available. To arrange emergency lights, candles and match boxes. Proposal for drawing an advance of Rs. 50,000/- will be submitted for making hard cash available in the office during emergency. As per requirement, D. G. pump sets will be arranged in consultation with Main Sewer section.

19

To carry out maintenance of screens of all locations and keep them in operating condition.

To carry out maintenance of all cranes of dry well and keep them in operating condition.

To carry out maintenance of all sluice gates of pipe lines and keep them in operating condition.

To construct temporary bunds wherever necessary to protect the pumping stations from flooding and to repair existing bund walls in case they are defective.

To make arrangement of ropes by tightening them to existing trees and poles for easy walking during flooding.

To make arrangement of first aid boxes at all locations. To carry out maintenance of internal lightening and keep them in operating condition. Name of Installation Kherwadi Pumping Station Chimbai Pumping Station Jai Bharat Pumping Station Bandra Kurla Pumping Station Sakinaka Pumping Station Kalina Pumping Station Name & Designation of Concerned Officer Shri. Dube B.G., Asst. Eng. Shri. Dube B.G., Asst. Eng. Shri. Dube B.G., Asst. Eng. Shri. Dube B.G., Asst. Eng. Shri. Dube B.G., Asst. Eng. Shri. Dube B.G., Asst. Eng.

Sr. No. 1 2 3 4 5 6

Tel. No. 26472008 26423155 26482235 22909961 28505909 26661836

20

7 8 9 10 11 12 13 14 15 16 17

Shimpoli Pumping Station Gorai Pumping Station Charkop Pumping Station Malad Pumping Station Goregaon Pumping Station Vallabh Nagar Pumping Station Versova Pumping Station Versova Lagoon & W.W.T.F. Versova Gao Pumping Station Malad W.W.T.F. Malvani Pumping Station

28985954 28692055 28600645 28820860 28792296 28933704 26366881 26344015 ---

Smt. Desai P.M., Asst. Eng. Smt. Desai P.M., Asst. Eng. Smt. Desai P.M., Asst. Eng. Shri. Kenia, Asst. Eng. Shri. Kenia, Asst. Eng. Smt. Desai P.M., Asst. Eng. Shri. Ubale S.L., Asst. Eng. Shri. Ubale S.L., Asst. Eng. Shri. Ubale S.L., Asst. Eng.

28801221/ Shri. Kenia, Asst. Eng. 28801260 28445867 Shri. Kenia, Asst. Eng.

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HEALTH DEPARTMENT
Communicable diseases are major cause of morbidity and mortality during the monsoon months. Gastroenteritis, Hepatitis, Typhoid, Leptospirosis, Dengue, Malaria and other fevers are common during monsoon. In urban slums of Mumbai city, Poverty, Malnutrition and overcrowding population. It is the prime responsibility of the Public Health department to ensure that the adequate measures are taken for containment of these diseases. This mammoth task can be accomplished by the co-operation of public and private health sectors. It is also important to have the collaboration among all the other departments of Municipal Corporation of Greater Mumbai such as Hydraulic, Storm water drain, Solid waste management & License departments for effective preventive and control measures. Various pre-monsoon activities are planned starting from month of March 2009. Establishment of Control room at Epic cell Unit in Kasturba Hospital which will start from 1st June 2008. Coordinating centre will be established at office of EHO at Head office at F/South Parel Office. Epic Committee under Chairmanship of EHO met once to finalize protocols for uniform diagnosis, investigation & treatment for Monsoon related disease another two meetings are planned. Standard Operative Procedures (SOP) have been prepared for Control room at Epic cell & coordinating centre at EHO office. Standard Operating Procedures (SOPs) are also prepared for M.O.s H. and P.C.O.s, Zonal AHO and Zonal DEHO at ward level which are to be implemented after receiving the Trigger signal of any Crisis. act as predisposing factors among the vulnerable

22

Provision of extra drugs to be used for monsoon related diseases is being made. Molecular lab in Kasturba Hospital is geared up for early diagnosis of the diseases. Extensive IEC will be generated by IEC cell in consultation with AHO Epic. Refresher Training Session are being organized for Medical and Paramedical staff for Municipal, Government and private institutions. List of vulnerable areas where extra attention is required is prepared. List of Stand alone health post where OPD services may be required during monsoon will be kept ready. Sensitization trainings and coordination meetings are being arranged for consultants associations, Indian Medical Associations (IMA) & Trust hospitals. Detailed action plan for Pest Control Officer at ward level to have extensive pest control measures during the monsoon with the adequate availability of the Pesticides. List of NGOs who would associate during emergency is kept ready. Detail list of Sr official of public health department, hospitals and other important persons with name, designation, contact numbers and fax no. is kept ready. Pre-monsoon Action Plan 2009 (Public Health Department)

No 1

Activity / Subject Pre Monsoon meeting & Finalizing Meeting.

Work Plan 13th April 2009, 4th Week of April 2009

Responsible EHO, Jt EHO, AHO (Epid, MIS), DEHO (HQ) , IO, AHO (Sur.)

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Epid Committee Meeting for Management protocols patients of monsoon related diseases & discussion on administrative issues.

1st Meeting conducted on 31.3.2009 30.4.2009 3rd Meeting 17th June 09

Executive Health Officer AHO (EPID) Dr. Daksha Shah Members of Epid Committee

treatment, diagnosis of 2nd Meeting

Action plan Insecticide branch Action plan - Malaria Surveillance branch Identification & action :Chronic spots for Malaria positive cases

Action Plan expected on 20th Apr 2009

Deepak R. Adsul Insecticide Officer Off : 22619206 Fax : 22619206 Resi : 26499244 Mob : 9820453424 Dr. Kishor Hurgoli AHO, Surveillance Off : 26778749 Fax : 26788968 Mob:9323206612 Mob:9833898690

IEC Action Plan IEC materials Booklets, pamphlets, posters, banners, Hoardings Newspaper advertisement, TV spots, Ad on the TV channels, IEC materials

Expected on 5th April 2009 Expected on 10th June 2009

Dr. Pranita Tipre AHO I/C IEC Off : 24135569 Mobile : 9869007730

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Standard Operative Protocols & Written Document of action plan

15th May 2009

(To be Updated) Executive Health Officer / AHO (Epid)

Preparation of list of vulnerable area Preparation of stand alone health post list for conducting health post OPD

10th May 2009

All Zonal DEHOs , AHOS

Training of staff 1) Public Health Dept. 2) Private Hospital personnel 3) IMA , Trust Hospital 4) Honoraries & MOS Peripheral Hospitals 5) Engineers of SWD & SWM, Roads

15th May to 15th June 2009

Dr.Daksha Shah AHO Health Officer (EPID) Office: 23054831, 97 Mob:9920759806

1. Circular for Preventive measures by various department

3rd Week of May 2009

Dr.Daksha Shah AHO EPID

25

of MCGM during monsoon 2. Circular case definition, treatment protocol, formats, lab surveillance finalized in Epid Committee meeting 9 Procurement of Drugs and other logistics & availability of stock at Bureau Offices (List of Medicine attached.) 10 1. Reorganizing staff of Health Post situated in slums and vulnerable area for carrying out OPD in monsoon 2. Adequate drug provision to disp situated in vulnerable area in priority wards Up to 10th June 2009 Upto 1st June 2009 Before 31st May 2009 4th Week of May 09

Dr.Daksha Shah AHO EPID

DEHO (HQ) SAP I/C Dr. Keskar Mob: 9833898691

AHO Bureau , MOHs

MOH/ Sr. MO

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ACTIVITIES IN MONSOON Sr. No. 1 Starting of Control rooms : 1 Co-ordination centre: 1 The control rooms will be manned from 9.00 am to 7.00 pm. 1st June to September 2009 Control Room 1) Epidemiology cell (ECR) Asst. Health Officer (EPID Dr.Daksha Shah Kasturba Hospital, Sane Guruji Marg, Opp. Arthur Rd. Jail, Chinchpokli, Mumbai-11 Tel No 23054831 23054897 Fax : 23020885 Mob : 9920759806 Co-Ordination Centres 1) EHO Head office F South, F South ward office, Parel Mumbai - 400012 2 Feedback to MOH / SDSU for action based on reports 3 Liaison with Govt. / Daily DGHS / IO 4 Media management June to Sept 09 EHO, Jt. EHO, PRO AHO (EPID) Epid cell Control room Daily Control room Activity Work plan Responsible

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EDUCATION DEPARTMENT
Head Office: Control Room of Education Department Office of Education Officer Hindu Colony , Dadar (E) Mumbai 400014. Telephon No. 2414 2342 /44 2414 5922/ 2414 3333 Disaster Management Plan of Education Department Chief Controller: Controller: Chief Guide: Guide: Dr. Jairaj Phatak, Municipal Commissioner Shri. Madhav Sangle, AMC (ES) Mr. Chandrashekhar Rokde, DMC (Education) Shri. Aabasaheb Jadhav, Education Officer

Education office at Hindu Colony, where 24 hours staff will be available (Phone No. 2414 5923) will receive alert from Disaster Control Room Education office at Hindu Colony will alert / zonal control rooms where 24 hour staff is available Zonal control rooms will alert schools in low lying area. Shelter schools will be informed to be ready. Respective low-lying area school will contact local fire station. Students of low lying area schools will be stayed back or released depending upon the intensity of rain and prior warnings. This will be decided by nodal officer, Zonal officer with intimation to Education Head Quarter and Head Office control room. Students if required to stay back in the school, will be shifted to upper floor where following provision is already provided

28

 Dry food for 48 hours. Fresh water for 48 hours. Bed sheets. Generators of required capacity. After alert is withdrawn and flood is receded and after confirmation from Control Room the students will be released. Following material will be kept ready at Shelter Places Generator Drinking Water Tank First aid Box With help of NGOs and Ward Offices arrangement of food, Mininum required bedding

Special Instructions issued in case of emergency a) Head Master of respective schools are informed to display instructions on notice board regarding action for the Hide Tide Dates. b) In case of emergency the Head Master will immediately contact the Education Control Room and they will ask for the help of local NGO to evacuate the students if rain water enter the school. c) The Head Master will shift the students to shelter place with help of rescue team. d) Head Master will see that arrangement of food, first aid is done at shelter place. e) Control Room/Shelter Place starts/Action Group and their Officers will see that the shelter places are well equipped.

29

SOP for Flood Affected Schools a) After receipt of alert from Education Control Room or Education Officer they will immediately informed the Head Master. b) They will conduct an evacuation drill c) They will contact Zonal Offices and NGOs and ask for Help d) After proper verification of representative of NGO they will shift the students along with teachers e) Till the last student is evacuated from the school

SOP for Shelter Places a) Shelter Place will be well equipped before monsoon b) Arrangement of Dirking Water, Food and Entertainment of students will be done c) Students will be distributed according to their age and if required arrangement of their sleeping will be made d) When the situation becomes normal till the last student reach home safely the shelter place will be open.

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Garden Department
Pre-Monsoon Works A) Pre-Monsoon Works 1) Inspection of roadside trees, as well as trees in gardens, playgrounds, R.G. etc. & make survey and take action to reduce the load & balance the trees 2) 3) 4) Remove dead & dangerous trees by taking proper sanction. To raise different varieties of seedlings of roadside trees & preparation for tree bank in various nurseries of M.C.G.M. To survey the roadside & gardens & playgrounds to ascertain the possibility of planting more trees & make tree plantation programme 5) 6) To dig up pits for roadside tree plantation as per the survey done. To remove the tree guards from grown up trees & collect the new tree guards from the Municipal Workshop & keep ready for using in monsoon or issue P.O. to G.W.C. well in advance so that tree guard can be available during monsoon. B) Arrangement to be made for attending dangerous / fallen tree complaints. (Standard operating procedure for attending the dangerous & tree fallen complaints.)

1 The tree fallen complaints received during the office hours i.e. from 8.00

1) The complaints should be directed to the ward control room. 2) The complaints will be received by the Complaint Officer or the Duty Officer of the Control Room.

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a.m. to 5.30 p.m. 3)

Thereafter the complaint will be given to the

Hort. Assitt. /Jr.Tree Officer of the respective Ward. 4) The Hort. Assitt. /Jr.Tree Officer will arrange for cutting of trees by the staff provided for the purpose with necessary tools & implements. 5) The cut tree branches & cut wood will be simultaneously removed by utilizing the lorry provided by the A.H.S. & dump the collected material in the cemetery/designated plots existing in respective ward. 2 Tree received fallen 1) The incharge of the anti flooding gang i.e.

complaints to be either Junior Engineer or Hort. Assitt. /Jr.Tree after Officer will receive the complaints. office hours by the Ward Control 2) There will be two gangs of Malies kept at each Room ward a.m. of i.e. each ward for attending tree fallen complaints. from One gang consisting of 4 malies & 1 mistry & Jr T.O. will be on duty with necessary tools & equipments from 3.00 p.m. to 11.00 p.m. with anti flooding staff. b) Another gang consisting of 4 malies & 1

5.30 p.m. to 8.00 a)

mistry will be on duty from 11.00 p.m. to 7.00 a.m. with anti flooding staff. 3) The in-charge of the Ward Control Room will give the complaints to these gangs received during that hour.

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4) This gang will arrange to cut the fallen trees so as to clear the obstruction. 5) Zonal Dy. S.G. will regular visit to the place of emergency gang and see that all above arrangement is made in perfect manner. 6) There will be 1 lorry with 4 labourers on duty in each ward & collect all the cut wood & tree branches & dump the same at the designated cemetery or designated plot in each ward. Necessary arrangement made by zonal Dy. S.G. in co-ordination with S.W.M. 3 Arrangement made receiving after the 1) The tree fallen complaints will also be received for at V. J. B. Udyan i.e. Head Quarter of Garden tree Deptt. office be intimated to the Hort. Assitt. /Jr. Tree Officer of the respective wards. 3) This work will be monitored by Shri Dhuru throughout 24 hours on telephone

fallen complaints no.23725799, 23759821. hours at V. J. 2) Complaints received during the day time will B.Udyan.

V.P., Dy. Sudpt. of Gardens (V. J. B. Udyan), Shri More, Horticultural Assistant of V. J. B. Udyan. 4) Two gangs, consisting of 6 malies, 1 mistry & 1 Horticultural Assistant in each gang from 3.00 p.m. to 11.00p.m., & 6 Mali & 1 Mistry from 11.00 p.m. to 7.00 a.m.

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5)

The complaints received will be given to the

said gangs who will remove the obstruction of fallen trees by cutting & making into pieces. 6) The unattended complaints if any, by the said gang will be intimated to the Hort. Assitt. /Jr. Tree Officer of the concerned ward in the morning for attending the same. The over all 1) Zonal Dy. S. G.'s & Asstt. Supdt. of Gardens to will monitor & see that the fallen trees are cut

supervision

ensure that the into pieces & taken to the cemetery in each ward fallen trees are in their zone. cut & remove 2) For City Tel. No. 23020241 a) Shri. Shirke, Dy. Supdt. of Gardens.(City) b) Shri. Sonawne, Asstt. Supdt. of Gardens I c) Shri. Hire, Asstt. Supdt. of Gardens II 3) For W.S. - Tel.No. 26281473 a) Shri. Yadaw, Dy. Supdt.of Gardens(WS) b) Shri. Tripathi, Asstt. Supdt. of Gardens III c) Shri. Shaikh, Asstt. Supdt. of Gardens IV upto June 2009 and then Shri. Pai, Asstt. Supdt. of Gardens IV 4) For E.S. - Tel. No. 25924648 a) Shri. Tadakhe, Dy. Supdt. of Gardens b) Shri. Palav, Asstt. Supdt.of Gardens V c) Shri. Gawit, Asstt. Supdt.of Gardens I/c. VI from site.

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C) Removal of tree cutting, cut woods/logs & stumps of the trees 1) One lorry with 4 labours will be arranged by zonal Dy. S. G. for concerned ward. The lorry should be used not only for removal of tree cutting but also cut wood/logs should be taken away to the respective identified plots/places in the ward. 2) J.C.B. will be arranged by zonal Dy. S. G. to each zone as per D.M.C.'s zone as & when required for removal of stumps of the fallen trees and should also be used for lifting bigger wooden logs. 3) Dumper will be arranged by zonal Dy. S. G. to each zone as per D.M.C. Zone as & when required for carrying away the cut woods and tree logs to the respective identified plot/places in the ward. The J.C.B. and dumper will be at the disposal of H.A. / Jr. T.O. of concerned ward, under guidance of zonal Dy. S. G. who will prepare a plan programme for removal of cut woods and stumps of trees. 4) The demand for the JCB & Dumper should be made by the Hort. Assitt. /Jr. Tree Officer, Dy. S. G. to concerned Dy. Ch. Eng. (S.W.M.)/ E.E. (Transport). It will therefore, maximum efforts should be made to remove the log/cut wood immediately so as to give relief to the citizen of Mumbai. Guide lines/procedure framed for attending the dangerous/tree fallen complaint during the monsoon. (1) Hort. Assitt. /Jr. Tree Officer of the ward/A.S.G./Dy. S.G. will prepare a plan programme including telephone number, office, place etc. for each ward specific all mentioning the name of the mali /mistry / Hort. Assitt. /Jr. Tree Officer. and give it to the Asstt. M.C. of the ward as well as to Supdt. of Gardens/Tree Officer.

each ward and should be monitored by A.H.S. and H.A. / Jr. T.O. of

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(2) Hort. Assitt. /Jr. Tree Officer. of the ward/A.S.G./Dy. S.G. will prepare a plan programme including telephone number, office place etc. for each ward in consultation with fire brigade In charge of Fire Brigade office of each ward for attending the complaints with the help of fire brigade of each ward and give it to Asstt. M.C. of the ward and S.G./Tree Officer. (3) Hort. Assitt. /Jr. Tree Officer of the ward/A.S.G./Dy. S. G. will prepare a plan programme including telephone number, office place etc. for removal of tree cuttings/ cut wood from the site and deposition of the same at particular site decided for the purpose of making vermiculture/compost within the ward and give it to the Asstt. M. C. of the ward/A.H.S. and S.G./Tree Officer. (4) As per the amendment in the Maharashtra (Urban Areas) Protection & Preservation of Trees Act 1975 (As modified upto 3rd November 2006) all the permissions in respect of cutting/transplanting of trees, removal of dead, dangerous, fallen trees, cutting of branches of trees will have to be granted by the Tree Authority. Especially, it may not be possible to obtain prior sanction of Tree Authority during the monsoon, in such cases, all these sites should be inspected by the Hort. Assitt. / Jr. Tree Officer of the ward along with respective Asstt. Supdt. of Gardens or Dy. S. G. and carry out detail survey of the trees in question and decide the matter at site for its disposal on merit by taking the approval of Asstt. M.C. of the ward who is the Tree Officer for his jurisdiction. The photographs of the tree/trees may be taken up so as to avoid controversy in the matter. Thereafter put up the case very next day for post facto sanction of M.C./Chairman, Tree Authority or Tree Authority as the case may be through Supdt. of Gardens.

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(5) In case of dangerous trees/tree branches, fallen/uprooted trees in private premises as well as in the premises of Govt. Organisations, action should be taken as stated above and in accordance to the circular already issued under No. SG/MC/635, dt.21-7-1997. (6) In case of cut wood of trees fallen in the Municipal premises, cut wood should be deposited in the cemetery or other plots identified for the purpose by utilizing the Municipal vehicles as stated above. A proper acknowledgment of the cut wood deposited should be taken from Store Clerk provided the cut wood is deposited in ward depot. A report in this regard should be made to respective Dy.S.G. who will in turn inform to S.G. on very next day. To hold auction whenever required on as and where basis at ward level to clear the site immediately and to give the quick relief to the citizens of Mumbai in accordance to circular already issued under No.DySG/TA/MC/244, dt. 24-6-2004 (7) A day to day report of complaint received and action taken thereto including removal of tree cutting/cut woods etc. should be submitted on the very next day to the concerned Dy. S. G. & S.G. in the presented form already circulated as well to the Asstt. M. C. of the ward by the Hort. Assitt. /Jr. Tree Officer of the ward. (8) Hort. Asstt. in charge of emergency gang at V. J. B. Udyan, Byculla should also submit their day to day report to S.G. on the very next day. Similarly he will report to concerned Hort. Assitt. /Jr. Tree Officer /A.S.G./Dy. S.G. and Complaint Officer of the ward about the complaints which are half attended or not attended due to shortage of time, so that, these complaints will be attended by the ward staff during the day time on very next day. (9) A.S.G./Dy. S. G. should monitor the work of their zone and submit the report of complaints received and action taken in detail i. e. clearing the road by removing tree branches, cut wood,

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removal of dangerous trees, trees transplanted, permissions granted to private parties for removal of fallen, uprooted, dangerous trees etc. (10) Hort. Assitt. /Jr. Tree Officer & A.S.G. of the concerned zone should inspect the site of fallen/uprooted trees and the trees which can be transplanted should be transplanted at the site immediately so as to save the tree. (11) Hort. Assitt. /Jr. Tree Officer of the ward should make an arrangement at his office to take the complaints from the public, fire brigade, Central Control Room and from V. J. B. Udyan for the complaints which are not attended by the emergency gang and take action to attend the same. (12) Hort. Assitt. /Jr. Tree Officer of the ward should be in touch with the respective fire brigade and get the information about the complaints attended by them and see that these sites are cleared in all respects immediately. (13) Hort. Assitt. /Jr. Tree Officer / Dy. S. G. should keep four labours at the tree cutting dumping site of each ward for the work of chopping the branches of trees of fallen trees into small pieces so as to reduce the quantity and to use for vermi composting. A weekly report of the same should be submitted to the undersigned. (14) Zonal Dy. S. G. will inform tel. no., mobile no., land line no. and residential address of office subordinate to Disaster Control Cell immediately. (15) H.A. & Jr. T.O. will see that there are sufficient tools & implements in working condition like saw, electric saw/machine during monsoon period and zonal Dy. S. G. will confirm the same and make necessary action. (16) Hort. Assitt. /Jr. Tree Officer A to T Ward/A.S.G. I to VI/ Dy. S. G. (City/W.S./E.S./V.J.B.U.) are hereby directed to follow the

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above stated procedure and see that the complaints are attend immediately day to day in all respect so as to give relief to the citizens of Mumbai. They should submit their report as stated above without fail.

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ARRANGEMENT MADE BY BEST

Protocol for activating Disaster Management Plan In the event of any disaster such has fire, flooding, etc at a particular Bus depot or anywhere in Mumbai; the following actions are to be taken by the Officers present in the depots. i) The message received from the General Manager or the Disaster

management Control of MCGM or from any other agencies, will be conveyed immediately to the Bus Running Control Officer (BRC Officer) of the Traffic Department. [Telephone No. of BRC Officer 24146533, 24184489 & 24137937. There is a hotline connecting Disaster management Control Room of MCGM and BEST Traffic Control Room]. ii) When message regarding the Disaster is received by the BRC

Officer, he will immediately inform General Manager or Asstt. General Manager (Transp. Engg) and seek orders. iii) In case above mentioned senior officers could not be contacted, the

BRC Officer will activate the disaster management actions immediately. iv) The BRC Officer will then inform Traffic Supdt (Insp)/Senior Traffic

Officer(R&D), who will rush to the Disaster Management Control of MCGM. v) The BRC Officer will then immediately ask the line Officers (Asstt.

Traffic Officers), Officer available in Divisions or Officers residing near the site to rush towards the location of the disaster.

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Actions by BRC Officer a) To pass on the message in connection with the Disaster to the General Manager, Asstt. General Manager (Transp. Engg), O.S.D(Co-ordinating Officer) and Traffic Supdt.(Insp)/Senior Traffic Officer(R&D). b) The BRC Officer will then inform the line Officers (Asstt. Traffic Officers), Officer available in Divisions or Officers residing near the site to rush towards the location of the disaster. c) Inform the Line Officer about the floods, location of the incidents and co-ordinate the action for diversions, curtailment of buses or and arrange for extra buses by communicating the nearest depot from the location of disaster. d) The message will also be passed on to the concerned Depot Managers. e) The Traffic Control Room will also inform the Police Control Room / Fire Brigade and Disaster Management Control Room of MCGM and requisition assistance. f) After clearance of passengers the feedback received from the Depot Managers will be communicated to the General Manager and to Senior Officers. g) The Traffic Control Room will then inform the same to the Disaster Management Control Room of MCGM and Police Control Room. h) Feedback should be given to the concerned agency regarding the action taken by us, so that further action or conveyance of the messages can be done to the Officers at Government level. i) In case of injury to passengers/staff members, the hospitalization details received by the BRC Officer will be communicated to Disaster Management Control. j) Timely and well-coordinated communication to the media will be done through PRO.

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k) To monitor the plan and operations. l) BRC Officer will make necessary entry of all incoming/outgoing written and oral communication m) Monitor news reports through various mediums and pass on the information to Line officer. n) In all disasters the BRC officer should sent on line all Officers/Staff in uniform.

o) After a reasonable interval following the incident, the Senior Officer

at Control Room will evaluate and assess the outcome of and response to the disaster and analyze the effectiveness of the implementation of the disaster management protocol and will provide feedback on the plans implemented to the Management and Disaster Control room. The feedback will also be submitted to the Emergency Operations Centre at Mantralaya in the proforma enclosed at Annexure H. Actions by Division a) After receiving the message from the BRC Officer, the Officer on line will immediately rush to the spot/location. b) The concerned Officer will then take necessary action in respect of diversions curtailment of buses or inform the requirement of buses to the Traffic Control who will arrange for extra buses by communicating the same to the nearest depot/bus station. c) He will then communicate to his depot directly or through Traffic Control Room to turn out buses and inform the Control Room. The Control Room in turn will communicate to the other Line Officers. The Divisional officer will take the best possible action in coordination with the Control Room. d) The actions will also be communicated to the concerned Depot Manager.

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e) The Depot Manager will also arrange for buses and send to the concerned location for the clearance of passengers as per the situation. f) The Depot Managers will also ensure that the telephone and the static wireless sets are manned in order to maintain effective communications. g) The Depot Managers will also co-ordinate with the Asstt.Municipal Commissioners of respective Municipal wards to get first-hand information of any disaster. h) After clearance of passengers or taking necessary actions, he will give feedback to Control Room and BRC officers. i) The operation of buses and diversion outside the depot will be managed as per the situation and at times with the help of Police / Traffic Police if available. j) In case of fire at Depots, Bus Stations, etc, immediate action to be taken to extinguish the fire using fire extinguishers available. Hazardous material, which can be easily removed, should be shifted to the safer areas with available manpower. k) In case of injury to passengers/staff members, hospitalization or first-aid medication should be arranged. Details should be subsequently conveyed to Control Room. l) To monitor the operations to and give timely feedback to the BRC Officer. m) Announcement will be made to the passengers at Bus Stations (regarding the availability of buses, diversions and restoration of diversions, etc.) Operation of buses:a) Buses for each Railway Station are planned from the nearest Depot to ensure their speedy availability. It would be ensured

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that maximum buses would reach to the Railway Stations from the Depots or the nearest bus stations. b) Whenever there is a civic disturbance in the City or any other disaster such as a building collapse, etc. the Undertaking continues its normal operation except through the area, which is affected. If required, the Undertaking would continue its operation even through the night if the situation demands. c) In the event of heavy flooding, it is not advisable to operate buses through the floods on the roads when the water level is above the safe level. This causes stuck up of buses in the flood leading to more inconvenience to the passengers. In such a situation, as far as possible buses would be operated on lesser flooded roads. d) The Depot Managers to provide Buses, whenever an emergency arises for a large-scale evacuation of the citizens. Buses could be arranged by contacting our Control Room at Wadala. Communication Communication is one of the important factors in any disaster management. The telephone nos. and mobile nos. of all Depot Managers are enclosed as Annexure.

Co-ordination with Indian Meteorological Dept.(Regional Office) The BRC Officer will co-ordinate with the Weather Bureau and obtain the weather forecast daily and communicate to the Divisional officers and the Senior Officers for taking necessary steps. The BRC Officer will forward the reports received from the Weather Bureau to the General Manager and Asstt. General Manager(Transport Engg.).

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Creation of Media Centre The Traffic Control Room would also be the Media Centre for BEST Undertaking from where messages would be disseminated to the media and the citizens. PRO or Dy. PRO would be present in the Control Room on notification of alert.

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ARRANGEMENT MADE BY MMRDA

Present Status of Roads under MUIP MMRDA has undertaken 18 Corridors under MUIP (list enclosed) out of which 13 corridors (list enclosed) have been handed over to MCGM where desilting works, maintenance works etc. will be done by them as per their norms. The road length of 18 corridors is 155 km. out of which 131.94 km. has been completed. The cost of 18 corridors along with Flyovers on Highways, Sahar Elevated Road, Milan ROB, Eastern freeway, Marine Drive Refurbishment is about Rs. 2413.64 crores against which expenditure till today is Rs. 1478 crores. The storm water drain completed on these corridors is about 314.40 kms. 520 Nos LCD / Cross CD have been completed. MMRDA has planned to provide manpower and machinery during monsoon 2009 at chronic locations of flooding spots, on the corridors not handed over to MCGM. MMRDA has also planned to provide pumps at chronic locations as mentioned below and same will be placed at site by 30th May 2009. a. Along Western Express Highway : 13 nos. (Including Pedestrian Subways) b. Andheri Ghatkopar Link Road: 5 nos. MMRDA will also establish a Control Room which will start functioning from 1st June 2009 to 30th September 2009.

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STANDARD OPERATING PROCEDURES (SOP) MUIP ROAD IMPROVEMENTS WORKS ON 18 CORRIDORS BY MMRDA MMRDA has taken up work of widening and construction of 18 corridors under MUIP. Out of 18 corridors 13 corridors have been handed over to MCGM on as is where is basis after completing the works in all available fronts. Before monsoon of 2008 following works were completed in respect of storm water drain: a. All connectivity has been established by providing pipes drain/ katcha drain etc. b. Existing and newly constructed drains were desilted. c. All cross drainage works were desilted. All through Nallas were decided to be desilted by MCGM. d. Provision has been made for machinery like, JCB, Dumpers etc. along with manpower through existing contractors. e. Wherever required, MMRDA has used Firex Machine of MCGM. f. List of PMPs Contractors, MMRDA staff along with their telephone nos. were conveyed to all the Ward Officers and Control Room of MCGM. Before monsoon 2009 following line of actions are proposed on the corridors except in respect of the corridors already handed over to MCGM:g. All storm water drains work will be completed except under hold. h. All connectivity will be established up to the discharge point. i. All drains will be cleaned (existing or newly constructed drains) before 30th May 2009. 47

j. All water inlets points will be established. k. All water entrances will be constructed and cleaned before 30th May 2009. l. CD works will be completed and desilted before 30th May 2009. m. Joint inspection with MCGM officer will be arranged. n. Wherever required, MCGM help will be taken for cleaning of CD/Pipe drain with use of Firex machine etc. o. For emergency works MMRDA will finalize agencies for carrying out works during monsoon. p. Control room will be established at the office of MMRDA q. At chronic locations, site offices will be established with necessary manpower and machineries (in consultation with MCGM) along with staff at junior levels, like, JEs /DEs r. Potholes will be attended so as to avoid inconvenience to the traffic and commuters. s. List of PMCs, Contractors, MMRDA staff along with their telephone nos. will be conveyed to all Ward Officers and Control Room of MCGM. t. Wherever required, pumping arrangement will be done in consultation with MCGM.

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Arrangement Made by MSRDC

The Maintenance of flyovers, subways, bridges and allied structure located in 3 main corridors viz. Western, Eastern and Sion-Panvel Corridors with MSRDC are carried out by the MSRDC through Annual Maintenance Contractors and Project Management Consultants. The maintenance works mainly includes, the making good of the riding surface by keeping free of potholes and proper upkeep of the structures. The corridor wise jurisdiction of MSRDC is as follows:Western Corridor Flyovers:1) Kalina Vakola Flyover 2) JVLR Flyover 3) Aarey Goregaon Flyover 4) Film City Flyover 5) Dattapada Flyover 6) National Park Flyover 7) Rani Sati Marg Flyover 8) N. M. Joshi Fergusson Flyover 9) K.V. Yadav Flyover 10) BWSLP-PKG-I Love Grove Junction Flyover 11) Flyover L&T on JVLR 12) Mahim Junction Flyover Subways:1) Agripada 2) Rajaram Nagar Eastern Corridor Flyovers:1) Airoli Bridge & Approaches Road. 2) J. J. Flyover 3) Sion Flyover 4) CST Flyover 5) Chedda Nagar Flyover 6) Andheri Ghatkopar Link Road 7) Vikhroli Junction Flyover 8) Jogeshwari Vikhroli Link Road Flyover 9) Goregaon Mulund Link Road Flyover 10) Nitin Casting Flyover 11) Cadbury Junction Flyover 12) Golden Dyes Flyover 13) Gandhi Nagar Flyover Subways:14) Postal Colony Subways 15) Pestam Sagar Sion Panvel Corridor Flyovers:1) BARC 2) Chembur Mankhurd Link Rd. F.O. 3) Vashi Flyover 4) Nerul Flyover 5) CBD & Konkan Bhavan Flyover 6) Kharghar Flyover 7) Taloja Flyover Subways:8) Mankhurd Subway

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3.0

The general set up of Team for maintenance and repairs works are

as follows and the same team is also assigned for the Disaster Management Programme. The corridor wise management team for MSRDC are as follows:-

1)

The overall Departmental Incharge of the Disaster Management Programme Western Corridor Departmental Incharge

Shri. M.T. Raipure, Superintending Engineer, MSRDC, Camp Office, Bandra (W), Mob. No: 9833356672.

Shri. B.R. Kamble, Executive Engineer, MSRDC, Bandra Camp Office, Bandra (W), Mob. No. 9226934859

Contractor Director

M/s. Relcon Infraprojects Pvt. Ltd. Shri. Depen Shah, Mob. No: 9967490099.

Engineer

Shri. R.V. Mistry, Mob: No: 9867509135.

Mobile Vehicle

Van No. MH02YA1440 Driver- Manoj Mob. No. 9867509141

Project Management Consultant Team Leader

M/s. S.N. Bhobe & Associates Pvt. Ltd.

Shri. A.R. Jambekar, Mob. No. 9821133704

Engineer (Sr. R.E.)

Shri. D.B. Sane, Mob. No. 9870602450

Eastern Corridor

Shri. S.G. Astekar, Executive Engineer,

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Department Incharge

MSRDC, Bandra Camp Office, Bandra (W), Mob. No. 9821084223.

Contractor

M/s. Ashwini Infradevelopments Pvt. Ltd., Mob. No: 9892139999.

Engineer

Shri. Prakash Jumble, Mob. No. 9867553416.

Mobile Vehicle

Van No. MH06G4797, Driver- Prashant More, Mob. No: 9739993525.

Project Management Consultant Team Leader

M/s. S.N. Bhobe & Associates Pvt. Ltd.

Shri. A.R. Jambekar, Mob. No. 9821133704

Engineer

Shri. B.D. More, Mob. No. 9969340804 Shri. P.N. Shinde, Mob. No. 9870991090

Sion-Panvel Corridor Department Incharge

Shri. B.R. Kamble, Executive Engineer, MSRDC, Bandra Camp Office, Bandra (W), Mob. No. 9226934859

Contractor

M/s. Ashwini Infradevelopments Pvt. Ltd., Name: B.S. Gouder, Mob. No: 9892139999.

Engineer

Shri. Ashok Shinde, Mob. No. 9224589655

Mobile Vehicle

Van No: MH04AG4158, Driver- Rajesh Ambore, Mob. No. 9930372006.

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Project Management Consultant Team Leader

M/s. S.N. Bhobe & Associates Pvt. Ltd.

Shri. A.R. Jambekar, Mob. No. 9821133704

Engineer

Shri. Ramesh Kumar, Mob. no. 9870602431

The officers and their contact numbers are given above and can be contacted in case of emergency.

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Arrangement made by Mumbai Traffic Police Dept.

1. Traffic control should gather useful information by coordinating with T.V. Channels and F.M. Radio and telecast such information to people immediately. 2. Officers working in Traffic Control Room should record all the mobile nos of other officers and employees and use those nos to send Group SMS. 3. Divisional Police Inspector from Traffic branch should coordinate or communicates with Assistant Commissioners, Asst. Police Commissioners and cooperate in case of flooding situation. 4. In rainy season due to cloudy skies there may be darkness in the area that time Officers and staff on jackets and LED Batons. 5. All Divisional Police Inspectors and Police Inspectors should appoint officers / Hawaldar on an important junctions during pick hours in the morning and evening and be present at the time of traffic and instruct them to avoid any accident or mishap. 6. During rainy season number of times flood situation occurs and flood water enter in the locality. In such situation peoples are trying for better shelter along with their belongings. To take care of such materials take meetings in advance with transport companies along with local Corporators (Social Workers) duty have to use reflective

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7. Residential address of all the officers of another area as well as their own area should be up graded and be used in any disaster situation. 8. To park BEST buses near the footpath use the cone on bus stops and fixed the place where the bus should stand. 9. In disaster situation if you feel that, due to traffic jam there is a problem for VVIP vehicle, fire brigade vehicles and other emergency services vehicles they may allowed to go from opposite direction with dome light, head light and siren ON, but see that the speed of vehicle will not exceed more than 25 km per hour.

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Arrangement made by Civil Defense

(A) NODAL OFFICER: The Additional Controller of Civil Defense, Brihanmumbai is nominated as NODAL Officer for Brihanmumbai for the purpose of coordinating the activities during Monsoon2009, under the scheme Operation Cloud burst. He will be assisted by the Dy. Controller of Civil Defence (C. & P.), Brihanmumbai. appended hereto. 2. The Area Offices shall compile a list of Swimmers and Volunteers The Area Dy. Controllers shall be NODAL Officer for their area. The contact numbers of these Officers are

trained in Flood Rescue Operations, Division-wise and provide a copy to the City CD Control Centre. (B) STANDARD OPERATING PROCEDURE (SOP) : On the receipt of the instructions from the Director of Civil Defense, State of Maharashtra the City CD Control Centre shall be activated and made operational round the clock. The City CD Control Centre shall have ONE Duty Officer, ONE Assistant and TWO Wireless Operators on duty in each shift. The Duty Officer, City Control, shall liaison with the Regional CD Control Centre, BMC Disaster Control Room, Police, Mumbai Fire Brigade and Mantralaya State Disaster Control Room. The Home Guards and State Mobile Civil Emergency Column personnel are also expected to join the operations along-with the Civil Defense. On receipt of the WARNING signal, the Additional Controller of Civil Defense shall alert all Dy. Controllers and the Chief Warden. The

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Area Dy. Controllers in-turn shall alert the Dy. Chief Warden and the Divisional Wardens of their respective area. The Hon Officers shall immediately contact the Swimmers & Flood Rescuers and call them to report at the Sub Control Centre. On receipt of the Incident Report, the City CD Control Centre shall direct the nearest Sub-Control Centre to mobilize Civil Defense Volunteers and call them out for duty. During emergency One Honorary Officer shall remain present in the Sub-Control Centre and remaining Honorary Officers shall be engaged in mobilization activity. The Civil Defense volunteers shall assist the authorities in minimizing damage to property, maintaining communication, rescue operations, first aid and assisting Fire Brigade Authorities in Fire Fighting,. assisting in Traffic Control and arrangements Centres. The Services of Civil Defense Volunteers shall also be used by the Police Authorities for maintaining Law & Order. A Mutual Aid Scheme Plan will be drawn with the help of Vital Installations, Government Offices and Commercial Offices CD Units. (C) SUMMARY The Civil Defense volunteers are trained in various aspects of Disaster Management, during man-made and natural calamities. response activity during post disaster scenario. The systematic deployment of these volunteers shall be very much useful for at the Rest

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Arrangement made by Reliance Energy

Management of Reliance Energy has drawn up an elaborate Disaster Management Plan to minimize the damage and disruption of power supply during any natural disaster and has also put in place a well defined response, recovery and restoration plan with associated infrastructure. Following are various steps taken by Reliance Infrastructure Ltd. as part of Disaster Management Plan. 1. Creation of dedicated Disaster Management Team: Disaster Management Teams consisting of senior and experienced personnel drawn from various functions has been formed a Central Control Centre as well as at five different Divisional levels. Regular review meeting of various teams are held to assess the lead of preparation in respected of Material, Manpower and Transport. 2. Disaster Management Manual: A comprehensive Disaster Management Manual specific to our business has been prepared for reference and guidance of all employees connected with Mumbai business. This updated reference Manual covers information of DM Cell, round the clock accountability of available response teams, trigger mechanism and resource management at their pre-defined locations. 3. Formation of DM Teams: Apart from apex team stationed at Central Control Centre at Santa Cruz, there are five additional DM teams that shall function from respective Divisional Headquarters located across Mumbai suburban district. These control centers are equipped with communication gadgets including wireless communication equipment like Hot lines, Radio Frequency walkie talkie sets for ease & continuance of communicator in case of failure of normal communication system.

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4. Training of Teams: Training syllabus consisting of disaster management plan and strategy has been prepared and team members are trained at training facilities at Versova Technical Training Centre. 5. Pre-Disaster preparedness: A total of 35 post disaster response teams are identified. The Role of each team has been defined and necessary briefing / training has been conducted. Disaster trigger mechanism is defined and methodology of alerting and activating all teams within shortest possible time has been worked out. 6. Infrastructure: Essential spare parts, tools and equipment specifically reserved to tackle known problems in the event of a catastrophic disaster are stocked at 10 locations spread over the area of supply which are available to divisional teams for use. Each store location point has 90 different types of equipment including major equipments like Distribution Transformers, Switchgears, Cables, their accessories etc. and other spares for use. 180 vehicles comprising Trucks, pickup/delivery vans and Repair vans equipped with emergency repair kits, tooling and safety wear are ready and have been placed at all Divisional offices and depots. Necessary medical, administrative store rooms in addition to existing 4 storage locations are identified. Additional resources specially earmarked for disaster management: a. 6 nos. of additional store rooms in addition to existing 4 storage locations are identified.

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b. Stocking of 50 Nos. of Distribution transformers, 50 Nos. of RMUs \ 11 KV Switch Gears. c. Adequate LT/ HT jointing kits and LT/HT HRC fuses as reserved stocks. d. 5 Nos. of Truck mounted DG sets of the rating of 600 KVA complimenting the existing 2 Nos. of DG sets of 200 KVA rating are kept at strategic locations in operatble condition. e. 14 NOs. of dewatering pumps of 10 HP rating for water evacuation are also kept in working conditions. f. 6 Nos. of state of the art Cable Fault Repair Vans are in use. 7. Central and Divisional Control Centers: Central Control Centre and Divisional Control Centres are equipped with necessary communication facilities such as dedicated team to man these centers on a 7 x 24 Hr. basis especially during Monsoon from June to September. 8. Distribution Substations in Low lying areas: Distribution substations in low lying areas have been identified and disaster recovery plan for speedy restoration has been prepared. Adequate resources to meet the contingencies in case of disruption of supply to these substations in low lying areas have been provided. 9. Safe Loading of Lines, Equipment and network Redundancy: As a policy, all our network cables are ensured to be loaded only up to 70% of capacity. All our Power Transformers capacities are 1.5 times peak load demand and Distributions Transformers capacity are of 2.0 times the peak load demand. All DT S/S are provided with energy audit metering and as a continuous planning process, these are upgraded as and when new loads are proposed to be added. All sub stations are interconnected by Ring Main Units type

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switch gears and redundant supply is ensured in case of any fault in the network. 10. Pre-Monsoon maintenance checks: All network and equipment are subjected to special physical checks and preventive maintenance carried out before monsoon to ensure no ingress of moisture occurs. This includes cleaning, drying and selling of busbars and switchgears, Water seepage check at substations ceilings, Receiving stations, etc. All accessories in the outdoor type HT pillars and cable terminations etc in pole mounted type substation are cleaned and sealed to avoid moisture ingress. 11. Co-ordination and Resource sharing among various utility companies: Reliance Energy is in continuous dialogue with other utilities including BEST, AEC, TPC, SEC, Delhi DISCOM, DTPS, Military Engineering Services, Kalina for resource sharing that may be necessitated. Central Control team shall be in touch with these utilities for any assistance. RELIANCE adequate INFRASTRUCTURE material especially LTD. is fully to equipped over come with any dedicated

contingencies. With a trained team of 30 Nos. technical teams and around 3310 employees Reliance Energy well prepared to sail through any kind of disaster / eventualities in future. Reliance Infrastructure Ltd.s supply network is an open ring system i.e. every distribution substation is fed by duplicate source of supply thereby providing enough redundancy in H.V. / L.V. network to minimize interruption of supply by providing power through alternate source of supply. Also, Operation squad personnel are available round the clock at strategic locations for faster restoration of supply in case of emergency. In case of major failure due to man made or natural disaster, priority will be to safeguard the distribution system to prevent shock, fire and loss of

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human life. Reliance Energy identified the essential consumers which include MCGM Installations: All hydraulic and sewage pumping stations. Hospitals: All Government, MCGM and Private Hospitals. Defence Establishments: Military and Civil Establishments Airports: International and Domestic Government Wireless Installations: MTNL All India Radio, Mobile MSEB satellite installations, Atomic Energy and Port Trust establishments, stations, Exchanges, communications towers etc.

Communication:
Communication before, during and after disaster strikes dictates the success of prevention and Relief efforts. It is one of the important aspects of any Disaster Management.

Power Helpline:
A state of art 24 x 7 call center with multi skilled agents, and having an easy to remember number 3030 3030 / 1-800-200-3030 (Toll free) has been established to handle all customer complaints, queries and other information needs. Call center has been staffed with multilingual professionally trained agents who offer services in English, Hindi, Marathi and Gujarati. In the event of a situation leading to disaster, there is an arrangement of an option of shifting / making additional provisions at Chennai.

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