Professional Documents
Culture Documents
Turnaround Times
Quarterly Quarterly Quarterly On request On request Quarterly except for MAP_GFIS_PARAGON_FILTER (on request) Twice a month
CompID Upload
Turnaround Times
Within 24 hrs from receipt of complete requirements (except for FFT- as specified in the request) Within 24 hrs from receipt of complete requirements except for US (3days) and FFT (as specified in the request) Within 24 hrs from receipt of complete requirements (except for FFT- as specified in the request)
Order Maintenance
Quarterly GUBR & CUBR Restructuring Quarterly Deleted GCoA Remapping SAP RDM Table Updates Static Data BofE CIB
Within 24 hrs from receipt of complete requirements (except for FFT- as specified in the request)
Per Global Cost MIS deadline Before ME submission of the restructuring month [Feb, May, Aug, Nov] Within 24 hrs from receipt of complete requirements Within 24 hrs from receipt of complete requirements Within 24 hrs from receipt of complete requirements
MRP
MRP US Yellow Lights MRP US GGL Changes MRP US QAR MRP US Terminated Group MRP US OPS MIS Report MRP US CRES MRP US CRES NULL MRP US Validation
Turnaround Times
Daily Daily BD 2 to BD 8 Every Tuesday Every Wednesday BD 7 BD 7 BD 10
MRP US DBSI
BD 9
Team/Location
Global (C3reda) Local APAC EMEA FFT
Support Hours
Monday to Friday, 1pm to 10pm PHT
Group Mailbox
DKS-ReferenceData.Global@db.com
Monday to Friday, 9am to 6pm PHT Monday to Friday, 1pm to 10pm PHT Monday to Friday, 12pm to 9pm PHT (Non-DST ) Monday to Friday 1pm to 10pm PHT (DST) Monday to Friday, 1pm to 10pm PHT Monday to Friday, 2pm to 11pm PHT
UK US
DKS-ReferenceData.UK@db.com DKS-ReferenceData.US@db.com
Global http://grtsupport.risk.db.com/mkdprods/links/cccim/cccim.htm
Select Finance Systems Change Management Select User Log incident Choose Service CR Controlling global reference data Choose appropriate Fault Category Enter text in Problem Description
Hanz-Kristian Cubillan