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Evaluation and Introduction of Advanced Technology for a

Manufacturing Firm's Supply Chain


Operation
NSC 94-2416-H-031-006
94/08/01 95/07/31

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/

Business Process
Management, BPM
Fuzzy
Delphi Method, FDM
Fuzzy Analytic Hierarchy Process,
FAHP

Radio Frequency Identification, RFID


Barcode

1.

2.

Sambasivarao Deshmukh[16]

Flexible Manufacturing
Systems, FMSs

Firth[10] Warehouse
Management System, WMS

Manthou Vlachopoulou[14]
Barcode System

Voss[18]
Advanced Manufacturing System, ATM

ATM Afzulpukar[6]
Cellular Manufacturing, CM

Datta[9] 5

12

[1]
Ansoff and McDonnell1990

83
3.

3.1

Business Process

[5]
Sequential Work Flow
90

Business Process Reengineering, BPR


[11]
As-isTo-be
BPR
IDEFO
Activity Flow Diagram

Organizational ChartData Flow


Diagram[12,15]

BPR

3.2

FDM

FAHP

AHP

3.2.1

[2]

i
i
i
C l C m
i
i
C r Ol
i
i
i
i
i
i
Om Or C (C l , C m , C r )
i
i
i
i
O (Ol , Om , Or )

C r O l

Z C r Ol

M i Omi C mi

x
A

M11 M21

M M22
A 12

M1n M2n

Mm1
Mm2

Mmn

i 1,2,..., m j 1,2,..., n

M ij (lij , mij , rij )


M ij
M ji 1 , i 1,2, , m j 1,2, , n

(1)

lij

mij
rij
i
l

i
m

i
l

i
r

i
m

i
r

1
i

G
i

C r Ol M Z
min
1 p
i
G

3.2.2

m
m n

S j M ij
M ij

i
1
i 1 i 1

S j j

m
m
m

M ij
l i , mi , ri

i
1
i
1
i 1 i 1

(3)

1
1
1
Mij m n , m n
, m n

i
1 j
1


rij mij lij

i
1 j
1
i
1 j
1
i1 j 1

(4)

AHP Thomas L. Saaty[17]


1971
1978

(2)

M1 M 2
S 2 (l 2 , m2 , r2 ) S1 (l1 , m1 , r1 )

Laarhoven Pedrycz[13]

Buckley[7]

fuzzy reciprocal matrix

Chang[8]

extent analysis method


fuzzy synthetic extent value S
the degree of possibility

nonfuzzy value

1,
if m2 m1

0,
if l1 r2
l1 r2

otherwise
(m u ) (m l ) ,
2
2
1
1

V ( S 2 S1 ) sup min(S1 ( x), S2 ( y ))


y x

(5)

V ( S 2 S1 )
hgt(S1 S 2 ) S2 (d )

(6)

d S1 S 2 D
2

M 1 M 2

M k
M i , i 1,2, , k

V ( M M 1 , M 2 ,..., M k )
V [( M M 1 )and ( M M 2 )and ...( M M k )]
min V ( M M 1 ), i 1,2,3,..., k
(7)

d ' ( Ai ) min V ( S i S k ), k 1,2,..., n; k i


weight vector

W ' (d ' ( A1 ), d ' ( A2 ),..., d ' ( An )) T


Ai (i 1,2,..., n) n

(8)

W (d ( A1 ), d ( A2 ),..., d ( An )) T

(9)

4.

[11,12]BPR

Business Process Transformation

Business Process Redesign

Business
Process Improvement

[5]

BPR
BPR

Business Process
Management, BPM
BPM

Customer/ Market
Value Chain

Core
Management Value Chain

Supporting Management Value


Chain

[5]

5.

RFID

Request
for Proposals, RFP

5.1

RFID 21

Wal-Mart
2005 1 1 RFID
3 100

RFID 2006

RFID
RFID
Wal-Mart
RFID
RFID

RFID 1
5.2

5.2.1


30 RFID

4
1 RFID

RFID

5.2.2

0 10 0

10

R/W

10
30 19
11

11
11

4
11
2
2 30

9.00

8.00

16

8.48

8.00

17

8.42

8.00

18

8.41

7.98

19

8.41

7.76

20

8.40

7.66

21

8.35

7.60

22

8.35

6.89

23

8.34

6.72

24

8.34

10

6.67

25

8.30

11

6.66

26

8.28

12

6.66

27

8.28

13


6.53

28

8.27

14

6.48

29

8.25

15

5.10

30


[3,4]( S )
8 2
22 7.5
73.3% 18
8.0
60.0%
8

7.5

30 22 8
5

4
4

Satty
9 9 (absolute
importance)7 (demonstrated importance)5
(essential importance) 3 (weak
importance)1 (equal importance)
[17]
3
3

1,1,2

1,2,3
2,3,4
3,4,5
4,5,6
5,6,7
6,7,8
7,8,9
8,9,9

5.3.2

5
5.3

5.3.1

4 5

(1)(9)

(1)(9) RFID

RFID

RFID 0.61
0.39 RFID

6.
6.1

RFID

RFID 0.61 0.39

RFID
Wal-Mart RFID
RFID

6.2

(Request for
Proposals)

[1]
[2]
[3]

[4]

[5]

[6]

[7]
[8]
[9]

916

1~20903
GPS
927

896

J5-1-J5-109410
Afzulpurkar, S., Huq, F. and Kurpad, M,
AnAlternative
Framework for Design and Implementation of Cellular
Ma
nuf
a
c
t
ur
i
ng
,
International Journal of Operations &
Production Management, Vol. 13, No. 9, pp. 4-17, 1993.
Buckley, J.J.,
Fuz
z
yHi
e
r
a
r
c
hi
c
a
lAna
l
y
s
i
s
,
Fuzzy Sets and
System, Vol. 17, pp. 233-247, 1985.
Chang, D.Y.,
Applications of the extent analysis method on
fuzzy AHP,European Journal of Operational Research,
Vol.95, pp649-655, 1996.
Datta, V., Sambasivarao, K.V., Kodali, R. and Deshmukh,,
S.G..,
Mul
t
i
-attribute decision model using the analytic
hierarchy process for the justification of manufacturing
s
y
s
t
e
ms
,
International Journal of Production Economics,
Vol. 28, No. 2, pp. 227-34, 1992.

[10] Firth, R.,


Steps to Successfully Installing a Warehouse
Management System,Industrial Engineering, Vol. 27, No.2,
pp. 34-36, 1995.
[11] Hammer, M. and Champy, J., Reengineering the Corporation:
A manifesto for Business Revolution, New York: Harper
Collins Publishers, Inc., 1993.
[12] Harrington, J.H., Business Process Improvement: The
Breakthrough Strategy for Total Quality, Productivity, and
Competitiveness, New York: McGraw-Hill, Inc.,1991.
[13] Laarhoven, P.J.M. and Pedrycz, W.,
A Fuz
z
yEx
t
e
ns
i
onof
Sa
a
t
y
'
sPr
i
or
i
t
yThe
or
y
,
Fuzzy Sets and Systems, Vol. 11,
No. 3, pp. 229-241, 1983.
[14] Manthou, V. and Vlachopoulou, M.,
Bar-code Technology
for Inventory and Marketing Management System: a Model
for its Development and Implementation,
International
Journal of Production Economics, Vol. 71, Iss. 1-3, pp.
157-164, 2001.
[15] Marca, D. and McGowan, C.L., Business Process and
Enterprise Modeling, Electric Solutions Co., 1998.
[16] Sambasivarao, K.V. and Deshmukh, S.G.,
St
r
a
t
e
g
i
c
Framework for Implementing the Flexible Manufacturing
Sy
s
t
e
msi
nI
ndi
a
,
International Journal of Operations &
Production Management, Vol. 14, No. 4, pp. 52-65,1994.
[17] Satty, T.L., The Analytic Hierarchy Process: Planning,
Priority Setting, Resource Allocation,McGraw-Hill, New
York, 1971.
[18] Voss, C.A.,
Ma
na
g
i
ng a
dv
a
nc
e
d ma
nuf
a
c
t
ur
i
ng
t
e
c
hnol
og
y
,
International Journal of Operations &
Production Management, Vol. 6, No. 5, pp. 4-7, 1986.

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