Bringing service to life

Serco Fact Sheet

Serco is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that deliver outcomes with value. Robust Portfolio of Services and Solutions
Serco offers clients a trusted and proven provider of integrated solutions. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions. We provide the technology and people that help protect the homeland and national interest. In our IT & Professional Services practice area, Serco designs, develops and deploys IT solutions that enhance the quality and accuracy of information and provide seamless information-sharing. In our Managed Services area, we deliver mission-critical operations that increase efficiency, productivity and quality of service while enabling the customer to take on higher priority assignments. Serco manages a full spectrum of services and when time is of the essence, Serco can be trusted to deliver.

IT & PROFESSIONAL SERVICES

Strategy & Transformation Program Management & Acquisition Support Application Development & Integration Systems Design & Engineering Enterprise Architecture Cyber Operations Logistics Systems Networks & Communications Learning & Human Capital Management Operations & Maintenance

MANAGED SERVICES
Personnel & Social Services Records Services Transportation Management Facilities Management Call Center / Help Desk Operations Business Process Outsourcing Logistics Supply Operations IT Infrastructure

Defense

Federal Civilian

National Security & Intelligence

Company Facts
Incorporated in North America in 1988 $1.5 billion division of a $6 billion international services leader More than 11,000 employees across North America; 70,000 employees world wide Headquartered in Reston, VA (Washington D.C. metropolitan area) with more than 100 locations across North America in 45 states and 5 Canadian provinces and 14 countries around the world.

Earning Trust Through Results

We have demonstrated a proven track record of delivering outcomes that have earned the trust of our military, government and intelligence customers.

24 countries rely on border security systems designed

and installed by Serco

2 million Soldiers and their family members assisted by

For more than 20 years, Serco North America has been entrusted to support the governments most critical missions. Our clients include: U.S. Army U.S. Air Force U.S. Navy U.S. Marine Corps U.S. Department of Homeland Security U.S. Department of State U.S. Federal Aviation Administration Federal Retirement Thrift Investment Board U.S. Patent & Trademark Office Ministry of Transportation of Ontario Intelligence Community Homeland Security facilities managed by Serco

Serco with personnel and career transition support

62 million active records at several U.S. Department of 20 million immigrant Visa transactions processed by
Serco each year

4 million federal employees depend on Serco for thrift

savings plan support

65 airport control towers in eleven states managed by

Serco across the U.S.

Serco Headquarters: 1818 Library Street, Suite 1000 Reston, VA 20190 703.939.6000 info@serco-na.com

www.serco-na.com
v3.2011