Directing and Supervising the laboratory Directing refers to the means employed to encourage all personnel in the organization

to accomplish whatever assignment may be given them by management in order to achieve the objectives in the manner they were planned and organized. General Principles in Directing and Supervising the Laboratory Directing may be considered a display of methods and means for getting from one location to another. Supervision entails responsibility for assuming that policies and procedures are followed. Characteristic of a Leader: Liking for People Natural Optimism good self-esteem AMBITIOUS Self discipline Good listener Poise Accessibility Good memory Good sense of values Leadership Style 1. Style that evolves from a conviction of the merits of decentralized authority. It places major importance on the delegation of responsibility. A manager who uses this style attempts to influence others by suggesting ideas and provoking thoughtful reaction. 2. Style that based on the concept of centralized authority. A manager who uses this style view all authority to be concentrated at the very top. 3. Leadership by absenteeism or inattention. This practice must be condemned.

Leadership Responsibility 1. To formulate and document policies and procedures that are constantly current and relevant effective pursuit of laboratory goals. 2. To effectively communicate these plans to all personnel 3. To provide efficient means for assuring compliance with policies and procedures 4. To encourage free flow and exchange of ideas through all level of oeganization 5. to assure an awareness by all personnel of current trends and practices in the delivery of hospital laboratory services

6. To develop and maintain effective relations with the medical staff and hospital administration for assuring an open exchange of needs and concern of all parties LaEDership Methods 1 to develop and constantly update all laboratory procedures and policies by preparation of appropriate manual 2. to schedule and conduct periodic meetings with the staff for discussion and review of policies and procedures 3.To delegate the responsibility for efficiently monitoring compliance with procedures and policies 4. to conduct periodic meeting with the laboratory staff to encourage innovative thinking and improvement in services 5. to fully support and generously budget for a meaningful laboratoey continuing program 6. to assure awareness of the laboratory mission by requiring that appropriate personnel attend all hospital and medical staff meetings that call for laboratory presentation The Managerial Grid One of the mostly widely known approaches to dramatizing leadership styles is the managerial grid. It has two dimensions: 1. concern for production 2. concern for people There are 4 extremes of basis style: 1. 1.1 style impoverished management managers concern themselves very little with either people or production and have minimum involvement in their job. 2. 9.9 style or team management managers display in their actions the highest possible dedication both people and production 3. 1.9 style country- club management manager promotes environment where everyone is relaxed, friendly, and happy 4. 9.1 style autocratic task management developing an efficient operation. Managerial grid has been use as means of managerial training and of identify various combination of leadership styles.