Conference Schedule

WEDNESDAY, 9/21 Womens Leadership Luncheon (noon 2pm) Make it a point to be in Newport for this terrific power lunch! Teresa Bryce Bazemore, President of Radian Guaranty, will be sharing her insights over lunch on achieving success in the mortgage industry. With her extensive experience, Teresa will offer a rare opportunity to hear about the industry from her perspective! This session is not limited to women gentlemen, you are welcome to attend, too! (Please note: this is a separate ticketed event.) Concurrent sessions GSE Update (2:30pm 4:30pm) This is a must for every mortgage broker, lender, bank or credit union who sells conforming and government loans on the secondary market. Come to this session and learn the latest updates from Freddie Mac, Fannie Mae and HUD regarding the state of the mortgage industry and how these changes will impact your business. Current Social Media Trends in the Real Estate and Mortgage Industries Jarred Alexandrov, Social Media Director, Real Estate Inner Circle (2:30pm 3:30pm) A famous quote by renowned Social Media expert Erik Qualman is Its not if you do social media, its how well you do it. Many real estate and mortgage banking professionals are starting to realize this fact. This raises many questions. Is social media effective? How do consumers use it? What should be our employee policy? What are the dangers, benefits, and unforeseen pitfalls of this new media phenomenon? Jarred Alexandrov of REIC will help answer all these questions for you based on several years of trial and error with the top real estate and mortgage professionals across the country. Youll leave with a clear sense of how social media can benefit you and what policies and procedures you need to implement right away. Fair Lending Panel (3:30pm 5:00pm) Don't stay in the dark! Get tips on analyzing your business to identify fair lending risk. Hear from a regulator's perspective how to document the results of fair lending assessments. Learn about the top resources in the industry to assist you with a fair lending analysis of your loan portfolio. Mortgage Titans Dinner (6:00pm - 8:00pm) Celebrate the titans of the mortgage lending industry from throughout New England being honored at this special dinner & awards ceremony. (Please note this is a separately ticketed event and is not included in your conference registration). Welcome to Newport Opening Reception (8:00pm 10:30pm) Join us for this opening reception celebrating our return to Newport! Come to meet up with your colleagues, mix & mingle with new acquaintances and enjoy a beautiful ocean view & buffet.

THURSDAY, 9/22 Morning Keynote - The Current State of the Biz - Rob Crisman, Mortgage News Daily (9:15am 10:15am) Start the morning with Rob Crisman, Contributing Editor of Mortgage News Daily as he discusses the recent changes that the industry has experienced, the repercussion of those changes, and how the mortgage industry should be better off because of them! Concurrent sessions Where Are We Heading? - Jeff Babcock, Managing Director, The Stratmor Group (10:30am noon) Coming off two tough years in 2009 & 2010, mortgage lenders are running into a market headwind of significant magnitude. What do the production and financial results of this year foretell for the remainder of 2011 and 2012? How are New England lenders performing relative to their national peers? What key forces are shaping the intermediate outlook? What are the strategic and operating characteristics of the top-performing midsize mortgage bank compared with the peer lender averages? State Regulator Panel (10:30am noon) Regulators from each of the New England states will bring you the latest regulatory and legislative changes as well as issues of the day that impact the industry in your respective state. Idea Exchange Panel on Loan Servicing Industry Best Practices (10:30am noon) With delinquencies, foreclosures, and regulations keeping us all challenged you cannot afford to miss this years session on Loan Servicing Best Practices. Come and join 4 of your peers to share and compare ideas and strategies on loan servicing related topics of interest to you and your bank. You will have the opportunity to hear and exchange information regarding loan servicing topics related to business processes, risk mitigation, technology and automation, problem loan resolution, and the continuous challenge to create efficiencies and do more with less. What's Hot in Regulatory Issues (1:45pm 2:45pm) Come hear this panel of experts as they discuss the hot topics of the day in Regulatory issues! Some of the topics to be covered will include: the GFE form, the new appraisal system, loan officer compensation, qualified mortgage definition and new Consumer Finance Protection Board. Bring your questions to this lively discussion!

Conference Schedule
THURSDAY, 9/22 (contd)
Advanced Persuasion Skills for Managers and Mortgage Professionals - John Alexandrov, President, Real Estate Inner Circle (1:45pm 2:45pm) Consumers make hiring and buying decisions differently than they did years ago because of new technology, research and information. How you persuade somebody to do business with you in todays world is a combination of new research and tried and true principles. When you understand the process of sales reciprocation, managing objections, and using the 9 key persuasion words, youll immediately notice a difference in your sales conversions and recruiting results. John Alexandrov of REIC will show you how the top real estate and mortgage professionals are increasing their closing ratio, out-recruiting the competition, and establishing better referral relationships by using these new techniques. Released or Retained? - Robert Lee, MIAC (1:45pm 2:45pm) A secondary market discussion about the valuation of loan servicing in todays market. Is now a good time to start retaining loan servicing again? How does it affect profitability? Keep More of What You Earn! (Joe Garrett) (3:15pm 4:30pm) In his presentation, Joe will be sharing insights on: y Do the Top Producers have Special Secrets in the way they perform? y What Does Every Poor Performer Have in Common? y Loan Officers Do They Work for You or Do You Work for Them? y What is the ONE Biggest Cause of Underperformance? y Should Mortgage Bankers BE Bought by a Bank? Dont miss this informative session to help you keep more of what you earn! Growing a Thriving and Compliant Sales Culture (3:15pm 4:30pm) Join Jerry Baker, CEO Coach at Building Champions as he moderates a panel of industry executives to discuss balancing a compliant corporate culture with increased sales and marketing efforts. Can sales and compliance work together? Join Jerry as he answers that question with an emphatic Yes! and learn strategies to make this possible in your shop! Mandatory Selling/ Best Efforts (3:15pm 4:30pm) Does the idea of changing from Best Efforts to Mandatory make you nervous? Do you have questions? Join this panel of experts as we discuss the fears of Mandatory selling (What happens if the market moves?. Do you do it yourself or have a 3rd party manage? Do you retain servicing? What do you need for software? What are the steps you need to take? What happens to your pipeline and fall out if rates drop?) and the nuts and bolts of getting started

THURSDAY, 9/22 4:30pm 6:00pm Marketplace Happy Hour A great way to end the day, connecting with colleagues. 6:00pm 8:00pm Dinner on your own

8:30pm 11:00pm

Dessert & Disco! Come on down and be ready to get down! All the fun without the Quiana silk shirts and white suits! Come ready to boogie!

FRIDAY, 9/23 Breakfast! (9:00am 9:30am) Join us for breakfast on Friday as we finish up the conference!

Economic Update - Les Stafford, Chief Economist, GMAC (9:30am 10:15am) Start your Friday morning with this informative overview from GMACs chief economist who will share his perspective and insights on todays marketplace.

Frank Garay & Brian Stevens, Think Big Work Small (10:30am noon) This years conference ends with a bang as Frank & Brian of Think Big Work Small join us to share their wisdom and unique perspective on the mortgage lending industry, finances and real estate! As their daily vlog shows, we are in for a truly out-of-the-box and memorable presentation!