Troubleshooting

4. Troubleshooting
4-1 Troubleshooting
4-1-1 First Checklist for Troubleshooting
1. Check the various cable connections first. - Check to see if there is a burnt or damaged cable. - Check to see if there is a disconnected or loose cable connection. - Check to see if the cables are connected according to the connection diagram. 2. Check the power input to the Main Board. 3. Check the voltage in and out between the SMPS Main Board, between the SMPS X, Y Main Board, and between the Logic Boards.

Samsung Electronics

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4-1-2 Checkpoints by Error Mode

No Power (42")
Symptom - The LEDs on the front panel do not work when connecting the power cord. - The SMPS relay does not work when connecting the power cord. - The units appears to be dead.

The SMPS relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning. In this case, check the following: - Check the internal cable connection status inside the unit. Major Checklist - Check the fuses of each part. - Check the output voltage of SMPS. - Replace the Main Board.

Troubleshooting Procedures

Is the AC IN socket connector and the SMPS CN800S connected? Yes Is the Fuse (F801S) of the SMPS Power Input Part blown? No SMPS CN801 Pin 3 : STB 5V Pin 2 PS-ON : Check to see if it is 0V Yes Replace the Main Board

No

Insert the AC in connector and the SMPS CN800S connector

Yes

Replace Fuse (F801S)

No

Replace the SMPS

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Troubleshooting

No Power (50")
Symptom - The LEDs on the front panel do not work when connecting the power cord. - The SMPS relay does not work when connecting the power cord. - The units appears to be dead.

The SMPS relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning. In this case, check the following: - Check the internal cable connection status inside the unit. Major Checklist - Check the fuses of each part. - Check the output voltage of SMPS. - Replace the Main Board.

Troubleshooting Procedures

Is the AC IN socket connector and the SMPS CN800S connected? Yes Is the Fuse (F801S) of the SMPS Power Input Part blown? No SMPS CN801 Pin 3 : STB 5V Pin 2 PS-ON : Check to see if it is 0V Yes Replace the Main Board

No

Insert the AC in connector and the SMPS CN800S connector

Yes

Replace Fuse (F801S)

No

Replace the SMPS

Samsung Electronics

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Troubleshooting

When the unit is repeatedly turned on and off (42")

Symptom - The SMPS relay is repeatedly turned on and off. In general, the SMPS relay repeatedly turns on and off by the protection function due to a defect on a board connected to the SMPS. - Disconnect all cables from the SMPS, operate the SMPS alone and check if the SMPS works properly and if Major Checklist each voltage output is correct. - If the symptom continues even when SMPS is operated alone, replace the SMPS. - If the symptom is not observed when operating the SMPS alone, find any defective assemblies by connecting the cables one by one.

Troubleshooting Procedures
Does the symptom continue when connecting the power after removing CN810 from the SMPS? Yes No Replace the Y Main Board

Does the symptom continue when connecting the power after removing CN809 from the SMPS? Yes Does the symptom continue when connecting the power after removing CN807 from the SMPS? Yes Replace the SMPS

No

Replace the X Main Board

No

Replace the Logic Board

Caution

When separating and connecting the cables such as CN810, CN809, CN808, CN807 of the Main SMPS, CN4701 of the X Main Board, and CN5707 of the Y Main Board, a spark may be generated by the electric charge of the high capacity capacitor. Therefore, wait some time after disconnecting the power cord from the unit.

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Troubleshooting

When the unit is repeatedly turned on and off (50")

Symptom - The SMPS relay is repeatedly turned on and off. In general, the SMPS relay repeatedly turns on and off by the protection function due to a defect on a board connected to the SMPS. - Disconnect all cables from the SMPS, operate the SMPS alone and check if the SMPS works properly and if Major Checklist each voltage output is correct. - If the symptom continues even when SMPS is operated alone, replace the SMPS. - If the symptom is not observed when operating the SMPS alone, find any defective assemblies by connecting the cables one by one.

Troubleshooting Procedures
Does the symptom continue when connecting the power after removing CN804 from the SMPS? Yes No Replace the Y Main Board

Does the symptom continue when connecting the power after removing CN803 from the SMPS? Yes Does the symptom continue when connecting the power after removing CN802 from the SMPS? Yes Replace the SMPS

No

Replace the X Main Board

No

Replace the Logic Board

Caution

When separating and connecting the cables such as CN810, CN809, CN808, CN807 of the Main SMPS, CN4701 of the X Main Board, and CN5707 of the Y Main Board, a spark may be generated by the electric charge of the high capacity capacitor. Therefore, wait some time after disconnecting the power cord from the unit.

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Troubleshooting

No Picture (When audio is normal)_42"

Symptom - Audio is normal but no picture is displayed on the screen. - This may happen when the Main Board is functioning but the X, Y Main Board, Logic Board, or Y Buffer Boards are not. Major Checklist - The output voltage of the Main SMPS. - This may happen when the LVDS cable connecting the Main Board and the Logic Board is disconnected.

Troubleshooting Procedures
Check the LED operation of Logic Board Is it normally operating? Yes Check the output of LVDS Is it normally operating? Yes Check the each output of the SMPS Is it normally operating? Yes Check the each output of the SMPS after disconnecting the power cable from SMPS. And replace X-main, Y-main Board, Y-scan Board. No No No Replace the Logic Board

Replace the Main Board

Replace the SMPS

No

Replace the Y Scan Board

Caution

When separating and connecting the cables such as CN810, CN809, CN807 of the Main SMPS, CN4701 of the X Main Board, and CN5707 of the Y Main Board, a spark may be generated by the electric charge of the high capacity capacitor. Therefore, wait some time after disconnecting the power cord from the unit.

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Troubleshooting

No Picture (When audio is normal)_50"

Symptom - Audio is normal but no picture is displayed on the screen. - This may happen when the Main Board is functioning but the X, Y Main Board, Logic Board, or Y Buffer Boards are not. Major Checklist - The output voltage of the Main SMPS. - This may happen when the LVDS cable connecting the Main Board and the Logic Board is disconnected.

Troubleshooting Procedures
Check the LED operation of Logic Board Is it normally operating? Yes Check the output of LVDS Is it normally operating? Yes Check the each output of the SMPS Is it normally operating? Yes Check the each output of the SMPS after disconnecting the power cable from SMPS. And replace X-main, Y-main Board, Y-scan Board. No No No Replace the Logic Board

Replace the Main Board

Replace the SMPS

No

Replace the Y Scan Board

Caution

When separating and connecting the cables such as CN810, CN809, CN807 of the Main SMPS, CN4701 of the X Main Board, and CN5707 of the Y Main Board, a spark may be generated by the electric charge of the high capacity capacitor. Therefore, wait some time after disconnecting the power cord from the unit.

Samsung Electronics

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Troubleshooting

No Sound (42")
Symptom - Video is normal but there is no sound. - When the speaker connectors are disconnected or damaged. Major Checklist - When the sound processing part of the Main Board is not functioning. - Speaker defect.

Troubleshooting Procedures
Is the cable connection between the Main Board and the speaker properly connected? Yes No

Connect the cable properly or replace the cable, if necessary.

Is the output voltage of SMPS normal? (CN801 #13) Yes Is the speaker output terminal of the Main Board normal? Yes

No

Replace the SMPS

No

Replace the Main Board

Replace the Speaker

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Troubleshooting

No Sound (50")
Symptom - Video is normal but there is no sound. - When the speaker connectors are disconnected or damaged. Major Checklist - When the sound processing part of the Main Board is not functioning. - Speaker defect.

Troubleshooting Procedures
Is the cable connection between the Main Board and the speaker properly connected? Yes No

Connect the cable properly or replace the cable, if necessary.

Is the output voltage of SMPS normal? (CN801 #13) Yes Is the speaker output terminal of the Main Board normal? Yes

No

Replace the SMPS

No

Replace the Main Board

Replace the Speaker

Samsung Electronics

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Troubleshooting

No Video
Symptom - A normal/cable network analog broadcast screen is blank or abnormal but OSD is OK. - Check the antenna connection settings (Air: NTSC / ATSC, Cable: NTSC) Major Checklist - Check the CVBS cable connection. - Check the power input of the Main board.

Troubleshooting Procedures

Is the antenna connection setting properly configured? Yes

No

Configure properly

Check CN1001 pin2 for +5V Yes Replace the Main Board

No

Replace the SMPS

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Drive Board Troubleshooting

1) Troubleshooting Summary Condition Name No Voltage Output No Display Abnormal Display Sustain Open Sustain Short Address Open Address Short Description Operating Voltage don't exist Operating Voltage exist, but an Image doesn't exist on screen Abnormal Image (not open or short) is no screen Some horizontal lines don't exist on screen Some horizontal lines appear to be linked on screen Some vertical lines don't exist on screen Some vertical lines appear to be linked on screen PSU Y-MAIN, X-MAIN, Logic Main, Cable Y-MAIN, X-MAIN, Logic Main Scan Buffer, FPC of X/Y Scan Buffer, FPC of X/Y Logic Main, Logic Buffer, TCP Logic Main, Logic Buffer, TCP Related Board

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Troubleshooting

2) Troubleshooting Procedure in Abnormal Conditions No Display No Display is related with Y-MAIN, X-MAIN, Logic Main and so on. This page shows you how to check the boards, and the following pages show you how to find the defective board.

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Abnormal Display(Abnormal Image is on Screen.(except abnormality in Sustain or Address)) Abnormal Display is related with Y-MAIN, X-MAIN, Logic Main and so on. This page shows you how to check the boards, and the following pages show you how to find the defective board.

Samsung Electronics

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Troubleshooting

Address Open, Short Address Open and Short is related with Logic Main, Logic Buffer, FFC, TCP film and so on. This page shows you how to check the boards, and the following pages show you how to find the defective board. - Open : Black line appears in the picture. - Short : Discolored vertical line appears in the full red or green pattern.

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Troubleshooting

4-1-3 Troubleshooting
Symptom A blank vertical cell (block) appears on the screen. Related Image Causes and Countermeasures Address buffer defect - Replace the corresponding upper/lower buffers (E, F) COF defect (burnt) - Replace the module

A green screen appears when the TV is turned on.

The Scale is not reseting - Replace the Main board

The OSD box appears but there is no text.

Incorrect program version - Check the version of each program - Replace the Main board

A blank upper (or lower) block appears on the screen.

Upper/Lower Y Buffer defect - Replace the corresponding upper/lower buffers (E, F)

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Troubleshooting

Symptom Either the main or sub picture does not appear.

Related Image

Causes and Countermeasures Replace the Main board

A vertical green line appears on the screen.

The SMPS voltage is incorrect - Adjust the SMPS voltage according to the voltage printed on the module label

Dim screen (blurred in red)

X-Main board defect - Replace the X-Main board

A blank screen appears

- Replace the Y-Main board

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Troubleshooting

4-1-4 Troubleshooting Procedures by assembly

No 1 2 3 4 5 6 7 8 9 SMPS-PDP TV ASSY PDP MODULE P-X-MAIN ASSY PDP MODULE P-Y-MAIN ASSY PDP MODULE P-LOGIC MAIN ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-ADDRESS E BUFFER ASSY PDP MODULE P-ADDRESS F BUFFER ASSY PCB MISC-MAIN ASSY BOARD P-FUNCTION Assembly No power, Blank screen, the Relay repeats On and Off. Blank screen Blank screen Blank screen, Screen noise Row Bar screen is blank (42" Only) Corresponding Buffer Board block screen is blank. Corresponding Buffer Board block screen is blank. No Power, Abnormal screen for each input source, PIP screen trouble, Sound trouble The side function key does not work properly Major Symptoms

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4-2 Adjustment
4-2-1 Service Instruction
Before performing service 1. Check if the measurement and test equipment is working properly. 2. Secure sufficient work space for disassembling the product. 3. Prepare a soft pad for disassembling the product. Service adjustment item after replacement of Board <If adjustment equipment is available> PDP Option of Factory Mode set the Factory Data Type item as the suitable value of relevant model. Adjust Calibration of Factory Mode for each mode. Adjust White Balance of Factory Mode. <If adjustment equipment is not available> Write down the value of HDMI White Balance of Factory Mode before replacing Board. PDP Option of Factory Mode set the Factory Data Type item as the suitable value of relevant model. Set the value of HDMI White Balance with the value written down before.

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4-2-2 How to Access Service Mode

1. General Remote To Enter: POWER OFF MUTE 1 8 2 POWER ON (Interval between key strokes: less than 3 sec) To Exit: POWER OFF POWER ON

2. Factory Remote To Enter: POWER ON INFO FACTORY Key To Exit: (Interval between key strokes: less than 3 sec)

POWER OFF POWER ON Press the Factory key twice with a key stroke interval of more than 1 second (Pressing once enters Aging Mode)

3. Settings when entering Factory mode - Sharp Screen (Dynamic), Color Tone (Cool1), Factory (Dynamic CE Off), DNIe(Off) 4. Adjustment Procedures - Channel Key : Select an item. - Volume Key : Adjust the value up or down. - MENU Key : Save the changes to the EEPROM and return to the higher-level mode. - Using the Numeric (0~9) keys, you can select a channel. - Using the SOURCE key, you can switch AV modes. 5. Initial SERVICE MODE DISPLAY State Option ADC/WB Control Advanced Expert T-STL5PAUSFC-XXXX DTP-LP-XXXX-XX DTP-LP-App-XXXX-XX Option : 6110 00 ADC : HDMI O COMP O PC O AV O EDID : SUCCESS HDCP : SUCCESS Build Date : XX-XX-XXXX Date Of Purchase : XX/XX/XX The version of the firmware displayed at the bottom of the screen may differ and the firmware is subject to change for the improvement of product functions. If you have adjusted the settings in Service Mode, you have to reset the product. If you exit Service Mode without reset, DNIe vlaue keeps Off regardless of setting up the user.

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Troubleshooting

4-2-3 Factory Data

1. Option
Item Factory Reset Type Model TUNER Region DDR Light Effect Exhibition Mode Off Off Off On / Off On / Off On / Off 58FNfK1 PB550 PB560/PB550/PB530/PB450/PB430/PB540/PB420/PB410 Data Range

2. ADC/WB
ADC Item AV Calibration Comp Calibration PC Calibration HDMI Calibration Default data Success Success Success Success Range Success / Failure Success / Failure Success / Failure Success / Failure

ADC Target Item 1st_AV_Low 1st_AV_High 1st_AV_Delta 1st_COMP_Low 1st_COMP_High 1st_COMP_Delta 1st_PC_Low 1st_PC_High 1st_PC_Delta 2nd_Low 2nd_High 2nd_Delta Default data 18 220 1 16 235 1 2 253 1 1 235 1 Range 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255

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Troubleshooting

ADC RESULT Factory Name 1st_AV_Gain 1st_AV_Offset 1st_Comp_Gain 1st_Comp_Gain_Cb 1st_Comp_Gain_Cr 1st_Comp_Offset 1st_Comp_Offset_Cb 1st_Comp_Offset_Cr 1st_PC_R_Gain 1st_PC_G_Gain 1st_PC_B_Gain 1st_PC_R_Offset 1st_PC_G_Offset 1st_PC_B_Offset 2nd_R_Offset 2nd_G_Offset 2nd_B_Offset 2nd_R_Gain 2nd_G_Gain 2nd_B_Gain Default data AV / RF 136 136 136 107 107 107 136 136 136 107 136 136 136 107 107 107 136 136 136 107 Component 134 134 134 67 67 67 134 134 134 67 134 134 134 67 67 67 134 134 134 67 HDMI / DTV / HDMI-PC 136 136 136 100 100 100 136 136 136 100 136 136 136 100 100 100 136 136 136 100 PC 192 192 192 32 32 32 192 192 192 32 192 192 192 32 32 32 192 192 192 32 Range 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255

WB Factory Name Sub Brightness R_Offset G_Offset B_Offset Sub Contrast R_Gain G_Gain B_Gain Movie R Offset Movie B Offset Movie R Gain Movie B Gain Default data AV / RF 128 512 512 512 128 512 512 512 128 512 512 512 Component 128 512 512 512 128 512 512 512 128 512 512 512 HDMI / DTV / HDMI-PC 128 512 512 512 128 512 512 512 128 512 512 512 PC 128 512 512 512 128 512 512 512 128 512 512 512 Range

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Troubleshooting

3. Control
EDID Item EDID ON/OFF EDID WRITE ALL EDID WRITE EDID WRITE EDID WRITE EDID WRITE EDID WRITE EDID VERSION Default data Off Success Success Success Success Success Success HDMI 1.3 Range On / Off Success / Failure Success / Failure Success / Failure Success / Failure Success / Failure Success / Failure HDMI 1.2 / HDMI 1.3

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Troubleshooting

Sub Option Item Mute Time(VIDEO) ready Hotplug Hotplugcontrol Spread Spectrum Auto Power DDR Arab NT Conversion Mirror HDMI EQ1 HDMI EQ2 HDMI EQ3 HDMI EQ4 EER Count WM Calib Panel Enter Key Panel Display Time CHECKSUM View Log Font Data Viewer Dimm Type Gamma Carrier Mute Anynet+ HPD Polarity High Devi Volum Curve HotPlug Delay HP Ident PC Ident Language Info Live Watchdog LVDS Format OSD Resolution Bus Stop OTA Code Panel Auto Setting OTA Duration Test Alternate Del Ignore VCT Version Samsung Electronics Off On / Off 4-23 On VESA 1920*1080 On / Off JEDIA / VESA Off NT 9 Low On China On / Off NT / EU / EA 0 ~ 63 Low / High On / Off EXT Off on On INT / EXT / INT_NEG / INT_POS Off / 0.85 / 0.88 / 0.90 / 0.93 / 0.95 / 0.98 On / Off On / Off 0Hr 0x0000 Off Off On Middle Middle Middle Middle On / Off On / Off On / Off Low / Middle / High / Strong Low / Middle / High / Strong Low / Middle / High / Strong Low / Middle / High / Strong On On / Off Default data 4 Failure On On Range 0 ~ 10 Success / Failure On / Off On / Off

Troubleshooting

PDP Option Item PIXEL SHIFT TEST LOGIC CONNECT PATTERN SELECT (Logic Board) PANEL VERSION PANEL INCH PANEL TYPE PANEL TEMPERATURE LOGIC SW VERSION LOGIC SW CHECKSUM SAPC_Timer APC_Speed LOGIC USB D/L Auto PC Energy Saving Cloning Cloning TV to USB USB to TV Default data Off off 0 UF1A 58FHD 92H 31 xx-xx-xx 371H On Slow off on/off Slow/Fast Range on/off on/off

Hotel option Item Hotel Mode Power On Channel Power On Band Power On Source Power On Volume Min Volume Max Volume Panel Button Lock Pic Menu Lock Music Mode (AV) Music Mode (PC) Music Mode (Comp) Music Mode BLU Menu Display Power On Option Program Ch Original Ch/Src 4-24 Samsung Electronics Default data Off 3 Air TV 0 0 100 Off Off Off Off Off Off off Power on Air/STD/HRC/IRC TV/COMP/HDMI1/HDMI2/HDMI3/HDMI4 0~100 0~100 0~100 On / Off / Power On / Off On / Off On / Off On / Off On / Off On / Off Power on/last option/standby Range On / Off

Troubleshooting

Shop Option Item Shop Mode USB DEMO ON (SEC) USB DEMO OFF (SEC) Default data Off Range On / Off

4. Advanced Enter '0'key four times.

FBE Item Pattern Select B-Slope Gain B-Tilt Min B-Tilt Max Lfunc-Basis Hfunc-Basis Mean-Offset1 Mean-Offset2 Mean Slope ACR Offset ACR Th1 ACR Th2 Skin Enable Skin Uv Mskin Uv Sub Color Msub Color Default data 0 50 40 140 80 85 30 235 112 15 10 110 1 138 140 128 112 Range

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Troubleshooting

WB Movie Item WB Movie Color Mode Color Tone Msub Brigh Msub Contr W1_RGAIN W1_BGAIN W1_ROFFS W1_BOFFS W2_RGAIN W2_BGAIN W2_ROFFS W2_BOFFS N_RGAIN N_BGAIN N_ROFFS N_BOFFS Movie Contr Movie Brigh Movie Color Movie Sharp Movie Tint Movie BkLight M.Gamma M_Sub Gamma Default data Off ------------------------------------------------Range On / Off Dynamic / Standard / Movie Cool / Normal / Warm1 / Warm2 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 3 ~ 100 2 ~ 100 1 ~ 100 0 ~ 100 0 ~ 50 0 ~ 10 Off / 0.85 / 0.88 / 0.90 / 0.93 / 0.95 / 0.98 / M1 / M2 / M3 / M4 -3 ~ +3

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Troubleshooting

EPA Standard Item Std Contr Std Bright Std Sharp Std Color Std Tint Std Backlight Default data 95 45 50 50 50 7 Range 0 ~ 100 0 ~ 100 0 ~ 100 0 ~ 100 0 ~ 100 0 ~ 10

ADJUST Item Dynamic Dimming LNA Plus Power Key Protect Uart Select Debug Mode Back End Mute PDP FRC Visual Test Standby Mode Time Delete alt.ver OTA confirm Time OTA limit Time Dynamic CE FWC 1080p 48Hz PWM Max Quick Start DTV LNA HDCP Download Test Pattern On 100 Off Auto On / Off 1 ~ 100 On / Off Auto / On / Off Disable 45 Min 2 Flash 90 Min 3 Hour Off 2 Min / 90 Min 3 Min / 3 Hour On / Off Off Auto Wall Debug Off On / Off Default data Off Range On / Off

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Troubleshooting

YC_Delay Item PAL BG PAL DK PAL I SECAM BG SECAM DK SECAM I NTSC 358 NTSC 443 AV PAL AV SECAM AV NT358 AV NT443 AV PAL60 Default data 1 1 1 4 4 4 1 1 1 4 1 1 1 Range 0~3 0~3 0~3 0~7 0~7 0~7 0~3 0~3 0~3 0~7 0~3 0~3 0~3

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YC_Delay

Samsung Electronics Data RF SD 25 20 8 8 8 8 20 8 FF 20 FF 20 1 1 20 20 20 20 1 1 12 20 20 8 FF 20 FF 20 1 1 8 8 C 8 12 8 8 8 20 8 FF 20 FF 20 1 1 1 1 20 20 20 20 12 20 8 8 12 25 20 25 20 12 C 8 20 12 20 20 20 20 1 1 20 8 8 8 20 8 FF 20 FF 20 1 1 HD (720p) HD(720) HD(720) SD SD 25 25 12 10 8 20 12 20 20 20 20 1 1 12 10 8 20 12 20 20 20 20 1 1 CVBS component HDMI DTV "comp/HDMI/ PC / DTV720p" HDMI PC 8 8 8 8 8 8 0 0 0 0 0 0 Range 0 ~ 3F 0 ~ 3F 0 ~ 3F 0 ~ 3F 0 ~ 3F 0 ~ 3F 0 ~ FF 0 ~ FF 0 ~ FF 0 ~ FF 0~F 0~F

Factory Name

H1 Gain

H2 Gain

H3 Gain

H4 Gain

V1 Gain

V2 Gain

H overshoot

V overshoot

H undershoot

V undershoot

Coring TH2

Coring TH1

Troubleshooting

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Troubleshooting

PE Data Factory Name Skin x Skin y B_slope DLC_ML DLC_MH DLC_H Skin_SAT Skin_HUE M_Skin_HUE M_Skin_x M_Skin_y Mid_color_level M_Mid_color_level PQ Others Item 7.5 IRE NTSC 7.5 IRE Default data On 0 Range On / Off 0 ~ 60 RF 0 0 A0 60 70 EB 0 40 40 0 0 180 180 CVBS 0 0 A0 60 70 EB 0 40 40 0 0 180 180 component SD 0 0 A0 60 70 EB 0 40 40 0 0 180 180 HD 0 0 A0 60 70 EB 0 40 40 0 0 180 180 HDMI 0 0 A0 60 70 EB 0 40 40 0 0 180 180 DTV 0 0 A0 60 70 EB 0 40 40 0 0 180 180 PC / HDMI PC 0 0 80 60 70 EB 0 0 0 0 0 180 180 Range 0 ~ 11 0 ~ 11 80~FF 0~FF 0~FF 0~FF 0~F 0~7F 0~7F 0 ~ 11 0 ~ 11 0 ~ 255 0 ~ 255

Color Space Factory Name Red Sat Red Hue Green Sat Green Hue Blue Sat Blue Hue Cyan Sat Cyan Hue Magenta Sat Magenta Hue Yellow Sat Yellow Hue FWC CB FWC CR 4-30 "RFAV" Native 4 40 7 7F A 50 A 50 4 40 2 40 15 15 "Comp SDHDMI SDDTV SD" Native 4 40 7 7F A 50 A 50 4 40 2 40 15 15 "COMP HDHDMI HDDTV HD" Native 4 40 7 7F A 50 A 50 4 40 2 40 15 15 "RFAV" Auto 0 40 0 40 0 40 0 40 0 40 0 40 15 15 "Comp SDHDMI SDDTV SD" Auto 0 40 0 40 0 40 0 40 0 40 0 40 15 15 "COMP HDHDMI HDDTV HD" Auto 0 40 0 40 0 40 0 40 0 40 0 40 15 15 "PC/HDMI PC" 0 40 0 40 0 40 0 40 0 40 0 40 15 15 Range Color Space 0~F 0~7F 0~F 0~7F 0~F 0~7F 0~F 0~7F 0~F 0~7F 0~F 0~7F 0~30 0~30

Samsung Electronics

Troubleshooting

EEPROM RESET Item EEPROM RESET NVR ALL Clear Default data off off Range On / Off On / Off

LNA Plus Item RF dB1 Level RF dB2 Level RF dB3 Level RF dB4 Level Default data 0 3 6 12 Range 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255

5. Expert
Item N / D ADJ SOURCE Default data Range

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Troubleshooting

4-2-4 Service Adjustment - You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Color Calibration
Adjust spec. 1. Source 2. Setting Mode 3. Pattern : HDMI : 1280*720@60Hz : Pattern #24 (Chess Pattern)

( Chess Pattern ) 4. Use Equipment : CA210 & Master MSPG925 Generator Use other equipment only after comparing the result with that of the Master equipment. Input mode CVBS IN (Model_#1) Component IN (Model_#6) PC Analog IN (Model_#21) HDMI IN Calibration Perform in NTSC B&W Pattern #24 Perform in 720p B&W Pattern #24 Perform in VESA XGA (1024x768) B&W Pattern #24 Perform in 720p B&W Pattern #24 <Table 1> Pattern Lattice Lattice Lattice Lattice

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Troubleshooting

Method of Color Calibration (AV) 1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port 2) Press the Source key to switch to "AV1" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "AV Calibration" menu. 6) In "AV Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "AV Calibration" status from Failure to Success. Method of Color Calibration (Component) 1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port 2) Press the Source key to switch to "Component1" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "Comp Calibration" menu. 6) In "Comp Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "Comp Calibration" status from Failure to Success. Method of Color Calibration (PC) 1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port 2) Press the Source key to switch to "PC" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "PC Calibration" menu. 6) In "PC Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "PC Calibration" status from Failure to Success. Method of Color Calibration (HDMI) 1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port 2) Press the Source key to switch to "HDMI1" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "HDMI Calibration" menu. 6) In "HDMI Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "HDMI Calibration" status from Failure to Success.

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White Balance
Adjust spec. 1. Source 2. Setting Mode 3. Pattern 4. Use Equipment : HDMI : 1280*720@60Hz : Pattern #92 : MIK-7256 (MSPG925L)

( SAMSUNG WHITE BALANCE Adjustment PATTERN with FPD ) 5. Work order Connect HDMI (DVI) output terminal of MIK-7256 (MSPG925L) to the HDMI input in main set Set the input to HDMI mode Enter the White Balance menu of service mode Contact CA-210 sensor to glass filter

( Fixed Position of CA210 Probe ) Adjust the low light - Adjust Sub-Bright (LBE) to set the 'Y' value - Adjust R-Offset ('x') and B-Offset ('y') to the color coordinates. * Do not adjust G-Offset data Adjust the high light. - Adjust Sub-Contrast (LBE) to set the 'Y' value - Adjust R-Gain ('x') and B-Gain ('y') to the color coordinates. * Do not adjust the G-gain data

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Troubleshooting

Input mode H/L L/L H/L L/L H/L L/L

(CA-210) x 278 278 278 278 278 278 Y(L) FIX (Sub_CT:128) 10.5 cd/ (3.0 Ft) FIX (Sub_CT:128) 10.3 cd/ (3.0 Ft) FIX (Sub_CT:128) 10.3 cd/ (3.0 Ft) T(K), MPCD 10,500 ( 0) 11,000 (-3) 10,500 ( 0) 11,000 (-6) 10,500 ( 0) 10,500 ( 0)

CVBS (NTSC)

COMP (720P)

HDMI (720P)

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4-2-5 Replacements & Calibration

* PDP 42" Check items listed after changing each Replaced assembly items ASSY PCB MISC-MAIN SMPS-PDP TV ASSY PDP MODULE P-LOGIC MAIN ASSY PDP MODULE P-X-MAIN ASSY PDP MODULE P-Y-MAIN ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-ADDRESS E BUFFER ASSY PDP MODULE P-ADDRESS F BUFFER ASSY BOARD P-SIDE HDMI A/V * PDP 50" Check items listed after changing each Replaced assembly items ASSY PCB MISC-MAIN SMPS-PDP TV ASSY PDP MODULE P-LOGIC MAIN ASSY PDP MODULE P-X-MAIN ASSY PDP MODULE P-Y-MAIN ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-ADDRESS E BUFFER ASSY PDP MODULE P-ADDRESS F BUFFER ASSY BOARD P-SIDE HDMI A/V When replacing the SMPS or PDP panel, you have to check the voltage printed on the panel sticker and adjust it. Not to be adjusted 1) Auto Program 2) White Balance Adjust Vs, Va voltage check and adjust Check Items Not to be adjusted 1) Auto Program 2) White Balance Adjust Vs, Va voltage check and adjust Check Items

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Voltage Adjustment
1. After replacing the SMPS or PDP panel, you must adjust the voltage referring to the voltage label printed on the panel. (If you do not adjust the voltage, an abnormal discharge symptom may appear.) Value Vs Va Vset Ve Vscan 207 54 95 -190 SMPS Board Adjustment

2. A point of adjusting SMPS-MAIN voltage.

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4-3 Upgrade
4-3-1 USB Download Method
1. Copy the Upgrade Files into the path "T-CRLAUSC" in USB flash driver. 2. USB Download Insert the USB Memory Stick to the USB port in Stand-by mode. Turn the power on. Press "MENU" and find "SW Upgrade" in Menu "SETUP". Select the "SW Upgrade" from the menu. Select "USB" from the menu. The banner OSD "Scaning for USB..." is displayed. The banner OSD "Upgrade version **** to version ****" is displayed. Select "Yes". The banner OSD "Upgrade version **** to version ****" is displayed. It takes about 30 sec. (Warning: Don't remove USB flash driver during upgrade.) The banner OSD "Upgrade is completed" is displayed when the upgrade is completed. Remove the USB flash driver from PDP TV and check the program version.

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4-3-2 How to Check the Version of the Program

1. Procedures for checking in the User Menu Select the "Setup" menu in the Menu screen Place the cursor over the "SW Upgrade" of "Setup" and press the "info" key on the remote control. The version of the program is displayed at the bottom of the Menu screen

2. How to check Program Version on factory mode.

4-3-3 Logic SW Download(USB)

1. After inserting USB, start Factory mode by using mute+182+power. And follow the process order as below.

Shortcut to the Factory mode LOGIC USB D/L. mute + 737 + enter 4-38 Samsung Electronics

MEMO

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