2730 Grant St Berkeley, CA.

94703

(510) 827-8305 (Home) (510) 230-4805 (Message)

tanisha.lott@cbnorcal.com (Email)

Tanisha L. Lott
__________________________________________________________________________________________________________________

OBJECTIVE:

Seeking a responsible position in office administration, where my previous experience and education will be of mutual value, and will allow for continued professional growth and advancement.

EXPERIENCE:

5/2008 -Current COLDWELL BANKER Office Administrator Commissions Desk

San Rafael, CA

Receive new listing and sales packages from agents; enter new listing into Trident (data entry). Weekly reports, new sales update (Price, dates of closing, percentages ). Process closing and distributing agents pay checks making sure that checks are correct. Send closing package to Commissions in San Ramon. Send client satisfaction letter out. Accounts Payable and Receivable: Process all invoices with check request. Review invoices to make sure all information is accurate and correct. Solve any discrepancies. Daily Duties: Travel arrangements, planning events, confirming appointments, plan preparations for business meetings, scheduling reservations. Print Listing & Sales Report from Congos, Review administrative staff time cards for accuracy, process new agents and new hires paperwork for employment. Expenses: Processes all company use Amex Card receipts and Petty Cash receipts on Excel expense spreadsheet. Annual Duties: Collect Legal Service & Business Fees

2/2007 -5/2008 COLDWELL BANKER Marketing Coordinator/Administrative Assistant

San Rafael, CA

Responsible for purchasing office inventory, meeting deadlines for marketing/publication for agents listings and open houses, check MLS for listings status daily to keep track of advertising, responsible for getting new hires set-up in office, small orientations of office, setting up phone and voicemails, ordering business cards and signs, assigning desk etc. updating many reports, proofing documents for manager, responsible for billing agents for advertising, special supply ordering, great problem solver.

2/2005 2/2007 Receptionist

COLDWELL BANKER

San Rafael, CA

Great customer service skills, I have the ability to work under pressure in fast-paced environment. Responsible for opening and closing offices, turn on lights, bring in newspaper, check night-drop, start coffee, re-boot computers, clean up workroom, open switchboard, retrieve night messages and forward to appropriate parties, Sort overnight faxes and distribute to agents, print tour sheets online, set up conference room for meeting breakfast, greet and assist customers and clients as necessary, answer calls on switchboard and route all calls, sort, distribute, and call agents for all faxes and deliveries, sort and distribute mail when it arrives , fax commission demands , type any and all new labels for deals, prepare any ordered fliers for agents or make necessary changes to current copy when notified by agents of new information, prepare for signature any requested letters from agents to clients, prepare forms for agents to take to bulk-mail center, update the floor book, enter prepared forms and checks into the trust log and distribute released checks to courier after he signs for it. Keep conference rooms tidy after use, sort and re-file sales and listing packet forms as time allows, make title co. envelopes when needed, make new fax cover sheets as needed, check fax confirmations often and call agents if fax did not go through-put others in mailboxes, some marketing and advertising.

KEY SKILLS : EDUCATION:

EXCEL, WORD, MICROSOFT OFFICE, OUTLOOK, WINDOWS, PUBLISHER, CABLEDATA, CSG, ICOMS, GO FIGURE, TRIDENT, COGNOS 1992 Berkeley High School Graduate, 2004 Molers Barber College, 1994 Laney Community College (Business Administration), 1998 Professional Bartending School

Tanisha L. Lott
2730 Grant St. Berkeley, California 94703 (510) 827-8305 home

Personal Manager:
In the interest of investigating employment opportunities with your organization, I have enclosed a copy of my resume for your review. It will provide you with Relevant information regarding my education, training and experience.

I am currently seeking a position with an opportunity for growth and advancement. My organizational, communication, oral and written skills are excellent. I have the ability and professionalism to work well with colleagues. I have a full background of customer service experience. Able to work effectively under pressure. I enjoy working with the public and meeting new people. I have excellent communication, Organizational interpersonal, comprehension, and professional skills. I am very fast leaner with The determination to learn more. I am able to work independently with very little supervision. I am confident that my skills will be of great value to your organization. I would welcome the opportunity to discuss this possibility further with you. If, after reviewing my enclosed resume, you agree please contact me at the telephone number listed above. I assure a high level of enthusiasm, vigor, and efficiency in any assignment. Thank you in advance for your time and consideration. Sincerely, Tanisha Lott Enclosure

PROFESSIONAL REFERENCES Amanda Turney Curves of Berkeley 2855 Telegraph Ave Berkeley, CA (415) 391-7419 Anne Greene ARAMARK 7000 Coliseum Way Oakland, CA (510) 633-9544 Elsia Curry Molers Barber College Instructor 3500 Broadway Oakland, CA (510) 652-4177 Daunielle Cutting Coldwell Banker 711 Grand Ave. San Rafael CA, 94901 (415) 457-8080