Perfection was the watchword we had in mind when we started working on this project.

However people generally agree that man can only strive to approach excellence but never actually achieve it. Exquisite perfection is rather a trait of God, and by His grace, we have tried very hard to make this report an excellent one. We would like to thank MR. ATHER QADRI her time, assistance, guidance & instructions; he gave to us in the friendliest manner through out this project. This project will surely help us in our professional life.

Once again, we are thankful to all the people who have been involved in this project directly or indirectly

WHO WE ARE Karachi Electric Supply Company (kesc) generates and supplies electric power to Karachi a metropolis with a population of over 17 million and one of the most populous cities in the world.

Karachi is also the financial capital and the industrial hub of Pakistan and by efficiently providing electricity, KESC ensures the engines of the country's economy continue running. KESC is one of the city's largest employers: around 17,000 people currently work for the company. It is also one of the oldest companies in Karachi and was established in the city even before the creation of Pakistan in 1947. Incorporated on September 13, 1913, under the Indian Companies Act of 1882, the company was nationalized in 1952 but was reprivatized on November 29, 2005. KESC came under new management in September, 2008; a significant number of professional managers with experience in running utility and other large companies have joined under this management and will be running it until the company is turned into a best practice utility. KESC is listed on all three of Pakistan's stock exchanges: the Karachi Stock Exchange, the Lahore Stock Exchange and the Islamabad Stock Exchange.
WHAT WE DO We currently provide electricity to over 2.1 million consumers, not only in Karachi but also in the towns of Dhabeji and Gharo in the province of sindh and Hub, Uthal,,Vindhar and Bela in the adjacent province of Baluchistan. At present, KESC is the only vertically-integrated power utility in Pakistan and manages the generation, transmission and distribution of electricity. KESC covers a vast area of 6,000 square kilometers and supplies electricity to all the industrial, commercial, agricultural and residential areas that fall under its network VISION AND MISSION OUR VISSON To help restore Karachi to its right full position as the city of the lights.

COMPANY MISSION To generate, transmit and distribute electricity for the progress and prosperity of the city and of the country To exceed our customers expectations with reliable, stable and affordable electricity, with service to match To enhance the performance, health, safety and overall wellbeing of our people and to strive to recognise their diversity and skills To improve our operational and financial performance, for the benefit of our employees, customers and shareholders To make lasting social contribution to the people of Karachi To communicate in an open, transparent and ethical way to all our stakeholders at all times

OUR MANAGEMENT AND EMPLOYEES

Nurturing and developing our substantial talent pool To focus on performance, continuous learning, reward and empowerment To create an environment for personal improvement, innovation opens communication and teamwork

OUR SHAREHOLDERS

Building shareholder value through performance excellence and improved financial results Protecting our biggest asset (our brand name) by acknowledging our social responsibility and accountability as a corporate citizen of Karachi

OUR CONSUMER OBJECTIVES

Growing the measure of our customer service and customer satisfaction

Providing value for money and striving to provide electricity at a reasonable price, especially for ordinary citizens Implementing high standards in quality assurance, process, reliability and public safety, through the implementation of global best practice Striking a balance between economic and environmental need Playing a sustainable social roles in the communities of Karachi

OUR TEAM
Each individual plays a pivotal role in the evolution of our organization.

Our team ensures performance quality and provides in-depth oversight on strategic issues. We are a value driven company whose main emphasis is based on the following four pillars:

Thought Leadership Knowledge Base Learning Values Social Responsibility

We have to pertain to our values; these values include integrity, accountability and the drive for continuous improvement. Living theses values means managing our environmental impact in ways that strike the right balance between society's economic and environmental needs.

FACTS AND FIGURES

ESC is an integrated power utility with exclusive franchise rights to serve Karachi and its surrounding areas, with a licensed network area spanning 6,000 square kilometers. GENERATION Capacity: KESC TRANSMISSION Capacity: 59 grid stations & 123 power transformers DISTRIBUTION Capacity: 11 KV Feeders 1107 Nos

Available Capacity: 1,400 MW Network of 220, 132, and 66 KV circuits (Rental Inclusive) Fuel types: Gas, HFO External WAPDA & IPPs - About 45 % of the electricity is purchased

Substations The purchased and own generated electricity is 2571 Nos being transmitted through transmission network. The current transmission losses are PMT,S less than 3% 11562 Nos Dist Transformers 13992 Nos

HT Underground Cable 4940 KM from WAPDA & IPPs Internal KESC - Nearly 55% of the electricity is generated through our own system HT Overhead Mains 2445 KM LT Underground Cable 1186 KM LT Overhead Mains 10665 KM Dist Capacity 4328 MVA

Business Overview
BUSINESS OVERVIEW
KESC is the only vertically integrated power utility in Pakistan with licensing rights for the city of Karachi.

Operations: Fully Integrated power utility involved in generation, transmission and distribution a public limited company listed on all three stock exchanges. Employees: 17,567

Labor: Staff split into five active unions. CBA in place. Customer Base: c. 2.1 million customers (77% residential customers, 22% commercial and 1% industrial customers)

CUSTOMER CARES