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Computer Application to Business MBA KASBIT Introduction Faculty: ABDUL REHMAN PARACHA MBA, OCP, BCP, PCI-DSS I have

more than 15 years of experience in IT industry and related operations out of that 9 years of experience at senior management positions in multiple roles. Responsible for the success over 100 IT related projects for some of the most prestigious organizations in Pakistan. I have vast exposure for consultation for business solution designing, process designing/re-engineering, project planning and implementation. Solutions delivered to different industries included financial, oil & gas, services, security, mobile, insurance, pharmaceutical and utility companies. Students Introduction to the course Goal To develop an understanding with basic realities and promise of Computer Sciences / Information Technology in Business, both globally and locally. Objective Identify and describe the basic concepts related to information systems and their uses in business environment. Make the student capable to organizations strategy with the help of information technology. Identify the tools and techniques to have good understanding to take decisions. Introduction to the course Instructions Attendance

Learning Logs What did you learn in the class? What did you learn after the class? How can you apply to your current job?
Introduction to Concept of Systems and Information What is System? An organized set of interrelated ideas or principles. A social, economic, or political organizational form. A naturally occurring group of objects or phenomena: the solar system. A set of objects or phenomena grouped together for classification or analysis. A condition of harmonious, orderly interaction.

An organized and coordinated method; a procedure. Introduction to Concept of Systems and Information Why System is important? Guess what happened, If Solar system fails If respiration system fails How do we know about the system and its importance? By sharing information Introduction to Concept of Systems and Information What is Information? Knowledge derived from study, experience, or instruction. Knowledge of specific events or situations that has been gathered or received by communication; intelligence or news. A collection of facts or data: statistical information. The act of informing or the condition of being informed; communication of knowledge: Safety instructions are provided for the information of our passengers. Computer Science. Processed, stored, or transmitted data. A numerical measure of the uncertainty of an experimental outcome. Law. A formal accusation of a crime made by a public officer rather than by grand jury indictment. Introduction to Concept of Systems and Information Information Systems The term information system refers to information technology that is used by people to accomplish a specified organizational or individual objective. The technology may be used in the gathering, processing, storing, and/or dissemination of information, and the users are trained in the use of that technology, as well as in the procedures to be followed in doing so. The specific technologies that collectively comprise information technology are computer technology and data communications technology. Computers provide most of the storage and processing capabilities, while data communicationsspecifically networks provide the means for dissemination and remote access of information. Advances in computer hardware, software, and networking technologies have spurred an evolution in the structure, design, and use of corporate information systems. Introduction to Concept of Systems and Information What is most important for business? Effective decision making by managers and business professionals

How managers can take better decisions? By using Information Introduction to Concept of Systems and Information Why information system is important to business? A major source of information and support needed to promote effective decision making by managers and business professionals. A vital ingredient in developing competitive products and services that give an organization a strategic advantage in global marketplace. Information technology can help all kinds of businesses improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration, thus strengthening their competitive positions in a rapidly changing marketplace. Internet-based systems have become a necessary ingredient for business success in todays dynamic global environment. Information technologies are playing an expanding role in business. Introduction to Concept of Systems and Information Summary There is no longer a distinction between an IT project and a business initiative. Information systems are an important contributor to operational efficiency, employee productivity and morale, and customer service and satisfaction. Information systems are a major source of information and support needed to promote effective decision making by managers and business professionals. Information systems can be categorized based on their intended purpose. Managing and using information systems can pose several challenges including the development process and ethical responsibilities.

Case Study: Athens Olympics Network What makes the Olympic Games a unique project is that the athletes arent going to stop running just because the server does. Major Components: Games Management System (GMS) Information Diffusion System (IDS) GMS: Managed access accreditations for the games IDS: Collected and distributed event results and rankings to press agencies and certain websites Live feed for broadcasters commenting on events Results, rankings, statistics and biographies available to commentators .3 seconds after the athletes crossed the line. Goals & Constraints: Reduce the amount of risk 100% availability Non-negotiable deadline Fail-Safe Plan: Redundancy Constructed the network in such a way that service could be provided even if one of the routers was damaged. Stored data in two physically distant data centers (in different earthquake zones). Test. Test. Test. We wanted to be sure that every stupid thing that can happen was planned for. Could the 2004 Athens Olympics have been a success without all of the networks and backup technologies? How would your 2004 Olympics experience changed without the GMS and IDS systems? The 2004 Olympics is a global business. Can a business today succeed without information technology? Why or why not? Claude Philipps said dealing with the crazy scenarios of what might happen in every area: a network problem, staff stopped in a traffic jam, a security attack everything that might happen, was the reason for so much testing. Can you think of other businesses that would require crazy scenario testing? Explain. Are the redundancies and backup systems in place limited to one-time systems like those at the Olympics or should they exist in other business environments? Explain your position and provide specific examples.

Introduction to Concept of Systems and Information Assignment Provide examples of several major types of information systems from your experiences with business organizations in the real world. Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. Submission Date: 1st November

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