Professional Documents
Culture Documents
)
Company Overview
1.1 The Organization
< business profile, strategic plan (vision/mission, goals and objectives), organization chart, critical success factors >
1.2
Current System
< existing business processes >
System Request
< sample only >
2.1
Business Need
Allow for maintenance of a centralized database for the managers of Modesto Bank Function through an interactive user-friendly website with entry, update, add, and delete options Deliver the most recent product information to all managers and officers of Modesto Bank via the internet
To increase efficiency and customer service through the development of a user-friendly, webbased banking information system, which will:
2.2
The system (website & database) will have the following functionalities:
2.3
Expected Value
Tangible: Increased customer service by being able to provide the customer with the most up-to-date information. Rates will be updated in the timeliest fashion. Reduction of paper by not having to print and distribute weekly product rate specification sheets Intangible: Recognition of Modesto Bank as a forerunner for incorporating information technology in their central database. Increased work efficiency among managers and other top officials Less possibility for distortion of product information among the various branches of the bank and the central bank.
2.4
Project Environment
3.1 Participants
<top managers, middle managers, supervisors, operational employees/users participating in the project
3.2
Deployment Environment
Current Hardware Specification (admin office or business transaction computer)
3.3 3.4
Task Force
< group members with corresponding tasks/responsibilities >
Proposed Tools
Database Platform , Enterprise Designer Environment Tools, Documentation Tools