APPLICATION

To, .. .

Subject: - Application for the post of .. In the department of management (MBA) Respected sir/madam As per the above subject, by the reference of Danik Bhasker news paper I have come to know that, there is vacant position for the faculty member in the management department (MBA). I fulfill all the norms and condition for the following post. The required details are giving by me as personal, academic, and experience.

Thanking you Regards Satendra Thakur

Enclosed: 1. 2. 3. 4.

CURRICULUM VITAE

SATENDRA THAKUR 553/34 Near Katiyar Lodge Durga Nagar Vidisha (m.p) cont. 9827398975, 9755255906 07592-403913 Email- satendra.mba07@gmail.com
Career Objective The prime objective of my knowledge is to put sincere efforts in right direction to utilize my strength, qualities and potential in the best possible way for the success of the organization.

Teaching Experience

1. Eight month teaching experience in crescent institute of management as A Lecturer in management department (MBA) 2. Presently working in RKDF group of institution as Assistant Professor in management department (MBA) Bhopal, since January 2010 Also working as assistant exam supdt. in engineering and MBA Examination
Research experience/ Paper publication

PhD Registered in Business Management in the Barkatullah University Bhopal (En. No. 2761/BU/PhD/ACD)

Seventeen Research Paper has been published & accepted for publication in national and international journal of Management research, bearing ISSN No. and Some of Research paper near about ten is in process

The details of research journal and the research paper are as follows Research journal
2854) Prabandhan: Indian journal of management, Delhi (ISSN No. 0975Indian journal of Marketing Delhi (ISSN No. 0973-8703)

ELK Journal of Marketing & Retail management Ghaziabad (ISSN NO. 0976-7193) ELK Journal of finance & Risk Management Ghaziabad (ISSN NO. 0976-7185) Search and Research journal of Management (ISSN No. 0975-5713) Jagnaath international journal of management new Delhi Global management review PSG Journal of management studies IJEM international Journal of management Malaysia IJMMR International Journal of management KEGEES Journal Of Social Science (ISSN 0975-3621)

Published Research paper & Accepted Research paper

The following research paper has been published or accepted 1. Direct Effect Of Service Quality And Customer Satisfaction To Customer RePatronage Intention With Reference To Public Sector has published in ELK Journal

of marketing and retail management Ghaziabad in December issue (vol.2 No 1 2010) ( * Satendra Thakur) PP 336-345 2. A study of corporate governance in Indian listed company has published in ELK Journal of finance and risk management Ghaziabad in December issue(vol.2 NO. 1 2011) ( * Satendra Thakur) PP 474-484

3. Study of Indian organizational development at present has published in the prabandhan: Indian journal of management new Delhi ( vol. 4 No 4 2011) ( * Satendra Thakur) PP 40-47 4. Service quality and relationship quality research a new approach to customer satisfaction has been published in ELK Journal of marketing and retail management (vol 2 No. 1 December 2010) (*Dr. Singh A.P & ** Thakur Satendra) PP 426-431 5. Diversity in Work Place- Benefit and Challenge of human Resource Management has been published in January 2011 issue in search and research journal of management (* Thakur Satendra & **Dr. Singh A P ) (Vol 2 No. 2 2011) PP 185190 6. Service quality and Relationship quality research a new Approach to customer Satisfaction has been published in ELK journal of marketing management ( vol 2 no. 2 2011) PP 426-431 7. Regulation and corporate governance in banking sector - A political Economy Perspective from developing economies has published in ELK journal ( vol 2 No. 2, March 2011) (* Thakur Satendra & ** Dr. Singh A. P) PP 400-407 8. Study of outsourcing to India reason and benefit has been published in search and research journal of management ( vol. 2 no. 1 2010) PP 44-52 9. Impact of celebrities endorsement on overall brands has been accept for publication in ELK Journal of marketing and retail management ( Vol 2 no. 2 July 2011) 10. Quality Management: a study in public sector organization has been accept for publication in international journal of marketing and management research ( vol. 8 issue 2 Aug. 2011) pp 37-50

11. Promotional strategy: a study in banking industries has been published in search and research journal of management in (vol. 2 No.2 April 2011)(* Thakur Satendra & **Dr. Singh A P ) pp17-24 12. A study of service quality and customer satisfaction towards the public sector has been accept in jagannath international journal of management (* Satendra Thakur) 13. Service quality to service loyalty: a relationship which goes with customer service has been published in the international conference organized by search and research group in Bhopal in December 2010

14. Corporate governance in India scenario- issue and challenge has been accepted for vol 2 No.5 2011 in the prabandhan Indian journal of management new Delhi (*Thakur Satendra & **Dr. Singh A P ) 15. A study of corporate governance in Indian banking industries has been Accept for Publication in ELK journal of finance and risk management (Vol. 2 No. 2 July 2011) 16. Service quality customer satisfaction and customer loyalty: a study with special Reference to Indian banking industries has been accept for publication in Asia Pacific Journal of Research In Business Management 17 Managing Public Sector Reforms: A Change Management Approach has been accept For publication in international journal of business economic and management research 18. Relationship between service quality, customer satisfaction and customer loyalty: a Study with special reference to public sector organization in India has been accept in International journal of marketing and management research

Research paper in process

1. Service quality to Service loyalty: a relationship, which goes with customer Service under the process for review in prabandhan: Indian journal of management new Delhi 2. Comparative study of Indian Movies and sport celebrities as brand endorsers: study Based on Q square method under the process for review in Global management review journal of management research Tamil Nadu

3.

Impacts of Service Quality, Customer Satisfaction and Trust on Customer Loyalty: A Study of Telecommunication Company in Madhya Pradesh under the process for review in Apeejay Institute of Management Research journal, Jalandhar

4. 5.

Corporate responsibilities in the Indian banking industry under the process for review in Prabandhan Indian journal of management new Delhi Service quality and customer satisfaction with special reference to fast Moving consumable goods of ITC limited Under The Process For Review in management journal Acuitas Nagpur

Professional Qualification

MBA from Technocrats Institute of Technology (T.I.T) College Bhopal

With 69%

Area of Expertise
Marketing management (Major) International business. (Minor)

Class
M.B.A (4th Semester) M.B.A (3rd Semester) M.B.A (2nd Semester) M.B.A (1st Semester)

University
Barkatullah University Barkatullah University Barkatullah University Barkatullah University

Percentage
70 % 66 % 72 % 67 %

Academic Qualification

 Graduation (B.Sc) from Barkatullah University, Bhopal, (MP) Intermediate from, M.P. Board High School from, MP. Board,

Computer Proficiency 1. MS Office 2. Tally 5.

Personal Profile

Fathers Name: Mr. J. S Thakur Date of Birth: 20th Apr.1985 Languages known: - Hindi, English, Marital Status: Single Hobbies: Playing Chess, to collect subjective knowledge from books and Internet. Address: 553/34 Near Ktiyar Lodge Durga Nagar Vidisha

Personal Skills

Ability to work effectively in team with focus on team goal. Fast learning, motivated & hard working. Always eager to learn new technologies & willing to apply them to create better results. Declaration I consider myself familiar with the Management aspect. I hereby declare that information furnished above is true to best of my knowledge.

Date _____________ Place_____________ (Satendra thakur)

Reference
Dr. A.P. Singh Director (M.P.C.M) LIG 81, Narial Kheda Bhopal Mob: - 9301988414

LIST OF PUBLISHED AND ACCEPT RESEARCH PAPER

The following research paper has been published or accepted

1. Direct Effect Of Service Quality And Customer Satisfaction To Customer

Re-Patronage Intention With Reference To Public Sector has published in ELK Journal of marketing and retail management Ghaziabad in December issue (vol.2 No 1 2010) ( * Satendra Thakur) PP 336-345
2. A study of corporate governance in Indian listed company has published in

ELK Journal of finance and risk management Ghaziabad in December issue(vol.2 NO. 1 2011) ( * Satendra Thakur) PP 474-484
3. Study of Indian organizational development at present has published in the

prabandhan: Indian journal of management new Delhi ( vol. 4 No 4 2011) ( * Satendra Thakur) PP 40-47
4. Service quality and relationship quality research a new approach to

customer satisfaction has been published in ELK Journal of marketing and retail management (vol 2 No. 1 December 2010) (*Dr. Singh A.P & ** Thakur Satendra) PP 426-431

5. Diversity in Work Place- Benefit and Challenge of human

Resource Management has been published in January 2011 issue in search and research journal of management (* Thakur Satendra & **Dr. Singh A P ) (Vol 2 No. 2 2011) PP 185-190
6. Service quality and Relationship quality research a new Approach to

customer Satisfaction has been published in ELK journal of marketing management ( vol 2 no. 2 2011) PP 426-431
7. Regulation and corporate governance in banking sector - A political

Economy Perspective from developing economies has published in ELK journal ( vol 2 No. 2, March 2011) (* Thakur Satendra & ** Dr. Singh A. P) PP 400-407
8. Study of outsourcing to India reason and benefit has been published in

search and research journal of management ( vol. 2 no. 1 2010) PP 44-52

9. Impact of celebrities endorsement on overall brands has been accept for

publication in ELK Journal of marketing and retail management ( Vol 2 no. 2 July 2011)
10. Quality Management: a study in public sector organization has been accept

for publication in international journal of marketing and management research ( vol. 3 issue 6 2011)
11. Promotional strategy: a study in banking industries has been published in

search and research journal of management and will be published in (vol. 2 No.2 April 2011)(* Thakur Satendra & **Dr. Singh A P )
12. A study of service quality and customer satisfaction towards the public

sector has been accept in jagannath international journal of management (* Satendra Thakur) 13. Service quality to service loyalty: a relation ship which goes with customer service has been published in the international conference organized by search and research group in Bhopal in December 2010

14. Corporate governance in India scenario- issue and challenge has been

accepted for vol 2 No.5 2011 in the prabandhan Indian journal of management new Delhi (*Thakur Satendra & **Dr. Singh A P ) 15. A study of corporate governance in Indian banking industries has been Accept for publication in ELK journal of finance and risk management (Vol. 2 No. 2 July 2011)

Research paper in process

1. Service quality to Service loyalty: a relationship, which goes with customer

Service under the process for review in prabandhan: Indian journal of management new Delhi
2. Comparative study of Indian Movies and sport celebrities as brand

endorsers: study Based on Q square method under the process for review in Global management review journal of management research Tamil Nadu
3. Impact of service quality and customer satisfaction on customer loyalty The

private Sector perspective under the process for review in PSG journal of management research, Coimbatore
4. Impacts of Service Quality, Customer Satisfaction and Trust on Customer

Loyalty: A Study of Telecommunication Company in Madhya Pradesh under the process for review in Apeejay Institute of Management Research journal, Jalandhar
5. Service Quality, Customer Satisfaction and customer loyalty: A Study with

special reference to Indian Banking Industries under the process for review in Asia Pacific Journal ff Research In Business Management
6. Corporate responsibilities in the Indian banking industry under the process

for review in Prabandhan Indian journal of management new Delhi

7. Managing Public Sector Reforms: A Change Management Approach under

the process for review in KEGEES journal of social science Kerala

8. Service quality and customer satisfaction with special reference to fast

Moving consumable goods of ITC limited Under The Process For Review in management journal Acuitas Nagpur