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November 18, 2010 Jason Colvin Sr. HR Director Savvis jason.colvin@savvis.net 314-628-7393
What percentage of human resources business partners are highly effective as a strategic business partner? Less than 20%
Source: Feb 2010 Corporate Leadership Council, HR line support effectiveness survey
Objectives
What enables and drives successful strategic partnerships? Talent & Competencies Structure & Systems What type of measurement can be used to evaluate where your HR organization is today? Engagement Model Preparing for the future
Based on a SHRM 2010 Shared Services Survey in May 2010, what percent of respondents were providing HR support through a shared services model?
75%
HR Operating Model
Aligned directly to the business groups and main point of contact (i.e. HRGs) HR specialists offering services company wide to business groups (i.e. talent acquisition, learning, comp & benefits, compliance, etc)
Ce
Pa rt ne rs
Bu si ne
s er nt
of
ss
Ex e nc lle ce
Service Centers
Central unit for HR-related administrative and transactional tasks (i.e. self service)
HR Model on Engagement
High Business Enabler (efficiency)
Business Impact
Service Provider
(as needed) Ad hoc
Past Performance Historical
Low Current
Time
Future
What do you think will be the biggest investment challenge facing organizations over the coming 10 years?
Biggest Investment Challenge
Obtaining physical capital (i.e. factories, buildings, equipment) and optimizing physical capital investments Obtaining technology and optimizing technological capital investments Question
2%
11%
12%
Response
29%
Obtaining human capital and optimizing human capital investments 0% 5% 10% 15% 20% 25% Response 30% 35% 40% 45%
47%
50%
Creating People Advantage 2010: How Companies Can Adapt Their HR Practices for Volatile Times:
Most critical areas but limited current capacity: 1. Managing talent 2. Leadership Development 3. Employee Engagement 4. Strategic workforce planning