Professional Documents
Culture Documents
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Repairing Your Credit
Healthy Ways to Fix and Maintain Your Credit
The hardest thing about repairing your credit is that it takes time, and once you repair it,
you need to keep at it. Remember the relationship analogy. You must remember to keep
aware of your credit and not neglect it, once youve fixed it.
Pay your bills on time. This will show lenders that you are responsible and that you take
your financial obligations seriously. Remember, the fact that you pay (or do not pay) your
bills is worth 35% of your credit score. In addition to this, if you pay on time, youll avoid
excess late fees and save yourself money this way, as well.
Avoid getting excess credit, even if its Ohhhh so tempting. It is so easy to apply for
extra credit cards in stores, for example, and vendors know this. If you dont have the cash
available to get the pair of leather boots you want, or the new Craftsman drill, it can seem
like a great idea to take out a new Boston Store or Home Depot Credit card and save 10%
on your purchase that day, as well! But stop and think! Are those items really worth it to
you? Probably not. If you dont have the cash, you probably wont be able to pay the
credit card bill right away. This means that you probably wont save 10% anyway,
because youll end up paying interest. Furthermore, a pair of boots (I dont care how nice
they are), or a drill (I dont care how many bits it fits), is not worth the potential damage it
could do to your credit.
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Pay down your debts. Lenders look at how much credit you have extended to you versus
how much credit you are using. This is called your available credit. Youve heard the
term, maxed out. If youre maxed out, youre using all of your available credit. Imagine
this scene.
Youre sitting in a nice restaurant with a group of people. Youve just finished a great
meal. The table has shared three bottles of wine, and youve had the waiter put one on
your bill. The waiter delivers the bills, and you pull out your credit card and stick it in the
slot in the folder. The waiter comes back after a short while, hands the other people at the
table folders with receipts, and he leans over and quietly whispers, Im sorry Sir, your
card has been declined. You ask him to run it again, but he explains that he ran it several
times. He apologizes and asks if you have another card. Slightly embarrassed, you pull
out another card. However, he again returns. The same problem has occurred. Your credit
cards have been maxed out. You have no available credit left. One of your friends picks
up the bill.
Lenders want to know that you have some leeway. If you can keep your balance at around
50% of your available credit, thats great. This means, if the credit available on your card
is $2000, try to keep a balance of no more than $1000. It is ideal to pay off your balance
every month, but if you cant try to carry as small a balance as possible. Even if you have
a $2000 limit on your credit card, an do you almost always have a balance of $1800,
lenders will be less inclined to extend a loan to you than if you had a balance under $500.
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When paying down debt, it can definitely make more sense if you follow these simple
guidelines.
Start paying down your largest debt first. By doing this, you will be getting back a greater
percentage of your total available credit.
Pay off your highest cost credit cards first, or consider switching high cost cards to low
cost alternatives, if it does not negatively affect your credit in other ways (more on that in
another section).
Consider keeping the credit card that youve had the longest. Longevity and stability
establish you as being a responsible borrower in the eyes of a lender. If this long-standing
card has a high interest rate, use it for very small purchases. For example, consider using
it only for filling up your car with gas. They resolve to pay it off in full every month. This
way, youll avoid paying interest on it, and you will help your credit score.
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eclJe Whlch Mujor CreJlt CurJx to Keep
1. How many major credit cards do you have (Mastercard, Visa, Discover,
American Express, Citibank, etc..)
2. List your cards below. List the current balance you are carrying, if you
dont pay it off each month. If you pay it off each month, list $0. List the
interest rate that the card charges you, and list the length of time youve
had the card. This will help you in deciding if you are carrying too many
cards, and if so, which ones you should strongly consider getting rid of.
Card Name Balance Interest Rate Months Owned
3. Formulate a plan to limit yourself to 2 well-chosen cards. Then use them
for things you need, not things you want. Pay the balance in full, whenever
possible, and always keep a lot of available credit open to show lenders that
you are not over-extended.
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Another reason to pay down your debts is because having too much debt leaves you spread
way too thin should anything unexpected or unfavorable occur. Perhaps you are able to
manage your debt given your current situation. For example, you may be married and
have a double income. But imagine what would happen if you got a divorce or if one of
you lost your job. Statistics tell us that when life gives us something unexpected, those
who are not burdened with debt are able to cope and recover from it much more quickly
than those who are.
4. Avoid buying on credit, in the first place, if you dont need to. Use cash whenever
possible, and if you dont need something, wait until you have the money to buy it
outright. Otherwise, you are paying far more than the price on the price tag, if you dont
pay it off right away.
5. Build a range of quality credit types. It is a good idea to have a range of quality
credit types. While it is definitely important to have the type of credit you can handle,
more significant types of credit carry more clout with lenders. Ideally, if you had one or
two major credit cards and a home loan and a car loan that you managed well, this would
go a long way to establishing or maintaining your credit.
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6. Close all accounts you dont use, except for the following reasons.
If you have old accounts that you dont use, close them. The only reason to consider
keeping an account open is if you think you may need a similar account in the future, or if
it is an old account that shows a really excellent credit history for you. If you think you
may have a need for the account or a similar account in the near future, it is unwise to
close the account.
Lets say you have a Home Depot or Lowes Card. You havent used it in three years.
Normally, I would advise you to close it, but if you know that you are going to be
undergoing a major home renovation project this summer and will be financing some of it,
then keep it open. Dont close an account, only to apply for a similar one months later.
This will hurt your credit score far more than it will help it.
If you have had a credit card for a number of years, it can be a big benefit to your credit
score. Lenders look for longevity and stability. Dont rush to close a long-standing
account, especially if you have been able to pay down the balance. Consider keeping a
small balance on it that you pay off, in full, every month. For example, use it only for gas,
and make sure to never miss a payment.
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Become Financially Organized
Should You Go Electronic?
Consider setting up electronic deposit with your bank, if you dont have it already, and
contact your bank or check its web site to see if it offers automatic web pay. Having your
paycheck automatically deposited is great. It saves you time and hassle, and it makes sure
that your money goes right into your savings account. You will still receive advice of
deposit so you know that the deposit has been made.
Then, a neat idea is to pay yourself. You can set up an automatic web pay to have money
drawn from your weekly paycheck and deposited into your checking account.
Make Online Banking Work For You
Now, heres the catch with electronic banking. Since everything is automated, there can be
time delays, oversights, and overdrafts, so here are some interesting facts you should know
and some precautions you should take to make online banking a smart choice.
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Late Fees, Overdrafts, and Bounced
Checks
Did you know?
Did you know that when you use your credit card,
there is a delay in the transaction?
Did you know that when you use your debit card at
the gas pump, the bank only recognizes that you are
spending $1? Everything that you spend after that
is taken out, regardless of whether or not you
actually have the money in your account or not.
Did you know that you might not realize that your
credit card is maxed out until it is too late and you
are sitting in a restaurant, youve finished your
meal, and your credit card suddenly gets declined?
My own bank
representative told me,
off the record, that the
entire payroll at the bank
where he works, is paid
by late fees, overdrafts,
and fees from bounced
checks!
If youve ever been
charged $25 to $35 for a
bounced check,
because you didnt
balance your checkbook
(and in reality, weve all
been there), that money
goes right to the banks
payroll.
There are ways to
protect yourself from
this. Look into setting
up overdraft protection
with your bank so that if
your checking account is
depleted, your savings
account can
automatically cover the
deficit. Its worth it to
pay a small amount of
money for overdraft
protection.
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What are some ways to cover overdrafts?
1. You could pay for overdraft protection. This is available at most, if
not all banks for a fairly reasonable fee. It would definitely be made
up for it saved you the fees and hassle of just one to two bounced
checks.
2. Some banks and credit unions offer free overdraft protection. Shop
around if this is important to you.
3. Link your checking account to your savings account. If you overdraw
your checking account, your savings will pick up the slack. (This
option is less desirable, however, because it makes it too easy for
you to have access to the money in your savings account.
4. If you have good credit, you can set up an overdraft line of credit with
the bank. If you overdraw on your checking account, youre the
excess will be charged against your line of credit. (The drawback to
this option is that lines of credit can have high interest rates. You
want to make sure that you dont begin relying on your line of credit
to pay your regular bills).
5. If you have a credit card with the bank, already, tie your checking
account to the card. This is the same idea as the line of credit. It
has the same benefits and the same drawbacks.
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Positive Steps Towards Improving Your Credit
Improving or repairing your credit is a process that focuses on improving the way lenders
look at you as a credit risk. Once you have addressed any possible mistakes that may be
present in your report, if you wish to truly begin the mending process, repairing your credit
report will likely take some work. If you think your credit history needs repair, its time to
take some positive steps.
Begin by developing a budget that you can stick to.
Set up a debt workout plan with each creditor.
Apply for a secured credit card. A secured credit card is a backed by deposits by a lending
institution. It may only offer a small credit limit initially, even less than an amount you
are required to deposit. By charging and making payments regularly, you build a better
credit history. In turn, your score will increase.
Apply for a small loan that you will be approved for, and repay it immediately.
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Communicating With Your Creditors
Although you might feel like your creditors are now your enemies, the truth is, everyone
involved wants to work something out. Banks and other institutions that lend money are in
the business of making money. They make money by charging interest on loans. Loans
make lots of money for the banks. It is a big headache for banks or other financial
institutions to foreclose on a house, to deal with bankruptcy, or to turn you over to
collection agencies.
Lenders want to help you fix your credit situations. They will always work with customers
who take the initiative to communicate financial hardships. But it is important that you are
proactive. Dont wait for your creditors to contact you. Contact them right away.
For most of us, myself included, we have a natural tendency to avoid uncomfortable
conversations and situations. You may avoid communicating because you are too
embarrassed, anxious, or you dont know what to say. Using this guide will give you the
knowledge and skills to fix your credit problems.
You will likely find that the more you talk with the same people, the better your
relationship with them will get. In fact, one time, my bank force closed one of my
accounts because I had bounced too many checks and I had other problems with it as well.
I went in to speak with a teller about opening a new account (which she was not going to
do), when the branch manager saw me, waved, and said, Oh, thats just Laura, go ahead,
open it back up. Of course it was a little embarrassing for me, but it goes to show that
personal relationships with people still do mean something in todays world. So, stay with
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the same bank, and talk with the same people. Make sure that the employees there can put
a face with your name.
Write it Down
Always make notes of your conversations with any creditors or representatives with whom
you speak. Use the Notes section in the back of the Guide so you can all of your
information in one place. Every time you talk with someone, write down his or her name
and telephone extension, and the date and time of your conversation. You should also take
notes on what the conversation was about. You can be sure that the representative will be
taking notes, as well.
Make sure that you understand exactly what the representative is telling you. If you dont,
dont feel silly about asking questions. Its funny, but the longer you talk to someone, and
the more questions you ask, more often than not, the easier it gets, and the better rapport
youll build with that person. Repeat what the representative told you to make sure that
you are clear, and then WRITE IT DOWN.
Write down the dates and times you fax, email, or mail any document. Write down
exactly what you included each time you send something. Youll be able to follow up
much better if you keep good records, and when you make a call feeling prepared and
knowing what youre talking about, youll be much more confident about doing so.
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Ask Creditors to Waive Late Fees
Creditors are generally willing to waive late fees is you are a good customer who pays on
time but you happen to miss a payment. A friend of mine was doing some major home
remodeling projects on her home. She and her husband had a joint credit card with a local
home improvement store that they had obtained a few years earlier. They had not used it
for a while and they both more or less forgot that they had it. When they started
undergoing their home renovations, each of them applied for that same store card
separately. He had gone in and made a major purchase and realized that applying for a
card seemed like a good idea. He applied and was approved. She did the same thing on a
separate occasion. Neither one of them communicated this with each other. Meanwhile,
the still had their original joint account, as well. It is actually quite amazing that they were
able to do this, but believe it or not, they were. They soon communicated and realized that
each had an account. This was fine with them. They werent thinking about credit score,
only about deferring payments, etc They used the cards only for major purchases of
$299 or more, in order to defer payments without interest. They ended up getting many
bills from the home improvement store and inadvertently missing some payments, because
they thought they had gotten billed twice (not realizing they were being billed for separate
accounts). They had more than one late fee. They called the store and spoke to them
about it. Even though they had multiple late fees, because they explained the situation and
that they were paying immediately, when the couple asked that the late fees be waived, the
store complied.
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Debt Consolidation Loans
Individuals who have a lot of debt from multiple creditors often consider taking out a debt
consolidation loan to help them get out of trouble. A debt consolidation loan combines
your various individual debs into one lump sum and allows you to make single monthly
payments to one creditor, rather than all of your creditors.
Some of the benefits of a debt consolidation loan is that there is less to keep track of, all of
your creditors are paid off (except for the new loan), your monthly payments may be more
manageable, and sometimes it is possible to get a lower interest rate than you had before
(if a lot of your debt was from high-interest credit cards, for example).
Some of the drawbacks to a debt consolidation loan are that you are taking out more
credit, you may end up paying a higher rate of interest than before, and you may end up
paying more in the long run, when you factor in the interest and time it takes you to pay
off your new loan.
Debt consolidation loans can be secured or unsecured, depending on what you qualify for.
A secured loan means that you need to take out the loan with a piece of property or another
asset serving as collateral, in the event that you should default on the loan. This means
that if you were unable to pay the loan back the lender would be able to take that asset as
payment. An unsecured loan is a loan that does not have any assets serving as collateral.
These are harder to get and you will pay the price of a high interest rate.
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When considering debt consolidation, decide if it will ultimately help or hinder your
situation. If it will benefit you by allowing you to pay off your creditors and avoid
getting behind on your payments, it may well be a good idea. The trick is to find a
service that will not charge you high fees to obtain the loan and to find yourself a loan
that will not charge you an arm and a leg in interest.
Debt Settlement
Oftentimes people in debt are unable to afford a debt consolidation loan. It is difficult to
obtain a secured loan if you have no property to use as collateral, and it is costly and often
impossible to obtain an unsecured loan, especially if you have poor credit already.
Furthermore, even if you are able to obtain the loans, the payments can still be too high for
people to afford.
Another solution that people in debt seek is debt settlement. This is a process in which the
person in debt hires someone to negotiate with his creditors on his behalf. The debt
settlement representative will negotiate payment plans with each creditor and set up a
schedule so that each creditor is paid off over time.
Entering into an arrangement like this will not protect you from legal action that creditors
may choose to take. However, even creditors know that they cannot get money from you
that you do not have, so if they feel as though they are getting as much from you as they
can in this way, they will be less likely to take you to court, wasting their time and money,
in the process.
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The Best Way to Get out of Debt..
Spend less than you bring in.
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Really Important Legal Resource Information!
A good resource for legal advice is Pre-Paid Legal Services, Inc. They
provide access to families and individuals all across North America to a
national network of attorneys who cover all areas of law. Pre-Paid Legal
Services offers monthly memberships for whole families for as little as $17.00
per month! Its a fantastic program and I use the benefits frequently!
They cover issues such as legal questions, document review, traffic issues,
wills and estate planning documents, and more, all without additional charge
besides my monthly payment!
You can learn more about them at: http://www.prepaidlegal.com or visit
my web site: http://www.prepaidlegal.com/info/lauraschuster or ask
about it from the person you got this program from.
SNIFFING OUT FRAUDS
Most firms that advertise that they
WIPE OUT CREDIT CARD DEBT are not legitimate!
The best way to find a legitimate company is to research and read
about the services they provide. Once you feel confident that
youve done your homework and picked a good one, contact the
Better Business Bureau to find out if they are legitimate and if there
have been complaints made against them.
If they are not legitimate, start over.
Finding a reputable company takes research, but by doing
your homework and checking their background,
you will find someone who can help.
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ATTENTION
Certified Home Redemption Specialists:
The Home Redemption Institute is forming alliances
with two major professional Credit Restoration
companies. You can offer their services to your
clients if they want powerhouse professionals to
do this work for them or to complete what your
customer couldnt accomplish with this book.
Our association with these organizations will put
money in your pocket! Watch your e-mail in the
upcoming weeks for more details!
- Laura
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Know the Terms of your Mortgage
Answer the questions below.
1. How many mortgages do you have on your home?
(You may have one or two, depending on how much money you put
down.)
2. What is the interest rate on your mortgage or mortgages?
Mortgage 1:
Mortgage 2:
3. What is your monthly payment for one or each of your mortgages?
Mortgage 1:
Mortgage 2:
4. Who holds each of your mortgages? (Is it a local institution)?
Mortgage 1: Local?
Mortgage 2: Local?
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Know the Terms of your Mortgage
5. Are your taxes escrowed (does your lender include money for your
taxes, each month, in your mortgage payment)?
6. Do you pay Private Mortgage Insurance ? If so, how much do you
pay per month or year?
You are now quite informed on the terms and conditions of your loan. Use
this information when speaking with your lender to determine if you qualify
for a loan modification, to decide if refinancing or a home equity line of
credit may be a solution to your problems, and if you are eligible to drop
your PMI (Private Mortgage Insurance) if you carry it.
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Private Mortgage Insurance:
PMI: Private Mortgage Insurance is an insurance policy purchased by the home owner
(you) that is provided as a means of protecting the lender (the bank) in case you default on
your loan. One potential benefit of PMI is that it sometimes allows people to purchase
homes with less money down.
However, you will be paying for the insurance policy. Once you have 20% equity in your
home, you longer need to have private mortgage insurance. It is important to note, though,
that it is up to you to cancel your policy. As soon as you have 20% equity in your home,
contact your PMI agent and cancel your policy.
It is of no benefit to you, whatsoever, to continue to keep the policy. Private Mortgage
insurance can cost anywhere from $40-$100 per month. In 1998, the FTC or Federal
Trade Commission enacted a law (The Homeowners Protection Act of 1998) that required
Private Mortgage Insurance to be dropped automatically, after an individual obtained 22%
equity in his or her home.
The law also says that new borrowers must be told about the law at the time of their
closing and once a year, thereafter. It requires lenders to provide a phone number for
borrowers to call, regarding information about cancellation of PMI. If lenders fail to
provide you a phone number or provide assistance, call the Federal Trade Commission
Directly (1-877-FTC-HELP).
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If you have 20% equity in your home you can save
yourself a lot of money by canceling your Private Mortgage
Insurance.
No one will let you know that it is time to cancel your
policy, so it will be up to you to watch for the opportunity
You will know that you have 20% equity when you have
either paid off 20% of the loan, or your home has
appreciated 20% in value from the time youve purchased
it, or the amount of money you have paid on your home,
along with how much it has appreciated, equals 20%.
You can find out if your home has appreciated enough by
checking tax assessments or having your home appraised.
If you have it appraised, it will cost you approximately
$300, but appraisals are usually significantly higher than
assessments, except in really depressed markets.
Once you no longer need PMI, call your insurance agent
and cancel the policy. Your lender is required to provide
you with a number to call to cancel your policy. This is
required as per the FTC Homeowners Protection Act of
1998.
CANCEL PMI
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What is Loan Modification?
Loan modification is when the lender agrees to modify the terms of the loan, and
essentially writes a whole new loan. As an example, the lender may agree to extend the
terms of the loan or lower the interest rate of the loan, temporarily. This option helps you
catch up on unpaid payments by making your monthly payments affordable. Loan
modification may be appropriate if you have recovered from a financial problem and can
afford to make your loan payments after they are adjusted.
In most cases, lenders will not be jumping up and down to modify your loan. It will
definitely be up to you to ADVOCATE FOR YOURSELF. Loan modifications cost
lenders money. It takes them time, and they will never actively seek to offer loan
modification as a solution to your problems. It will be up to you to show your lender why
it is really the best solution for everyone involved, for them to give you a modification to
your loan.
The only way you will probably be able to get a loan modification, however, is if your
bank still owns your loan. A lot of loans today are sold, in bundles, to large corporate
lenders. This may very well be the situation for you if you were a sub-prime borrower (a
borrower who borrowed with questionable credit).
If your bank still has your loan, they can benefit from readjusting the terms of your loan,
because the alternative for them would be that you might possibly be unable to continue
making your payments. It is also to their benefit to modify your loan, because you have
choices. You can seek a new loan somewhere else (this is more the case if you still have
decent credit).
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Talking with Your Lender About Loan Modification
DO be polite and courteous.
Do ask for the name of the person with whom you are speaking.
Do keep a record of the people you talk with, dates, and basic notes of what was discussed
in each conversation.
DONT yell, swear, or otherwise be confrontational.
DO ask for clarification if you dont understand what is being said.
DO repeat back to the representative what you think she or she has said.
DO say, up front, that you are expecting a Loan Modification.
Do ask when you can contact the representative again to find out if you are approved.
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Do point out the obvious benefits that the bank will receive if they modify your loan (they
will receive your payments, and they will keep you as a customer).
Do tell the representative that you well call to check the progress. This helps hold the
representative and the company accountable, because they likely will not call you, and
they may not be good at following up without your prompting them.
BE PERSISTANT IN ASKING FOR
WHAT YOU WANT!
DALE CARNEGIE:
Most of the important things in the world have been
accomplished by people who have kept on trying when there
seemed to be no hope at all.
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Scary Payday Loans
Payday loans are scary business. They are small, short term loans (usually a week to a
month) with insanely high interest rates. The Annual percentage rates (APRs) on payday
loans range from between 390% and 1000 %. This means that if you borrow $200, you
could pay as much as $780-$2000 in interest on that $200 loan, if it took you a year to pay
it back. Even if you repaid the loan within the month, that same $200 would cost you
between $65 and $ 167.
Are there alternatives to payday loans?
See if you qualify for a high-interest credit card. This is still a better alternative than a
payday loan.
Ask your employer for a payday advance. Some employers will grant this.
Ask creditors for more time to pay your bills without it negatively impacting your credit
score. Even with late fees, this could cost you less than a payday loan.
HELOC: Home Equity Line of Credit or Refinancing Options
Another option this one works if you have a lot of equity in your homeis to refinance
your home or get a home equity line of credit. For either of these options, you will need to
get your home appraised. Once you meet with a lender and you are certain that you will
be going ahead with one of these options, your lender will have you get an appraisal on
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your property. Either use an appraiser that your lender recommends, or find one in the
phone book. Appraisers give an assessment of your homes current value.
If you refinance your home, you will be pulling money out of your home and getting a new
loan at a new interest rate, for a new term (probably 30 years, since your purpose is to
lower your payments). You can use the money to repay your bills. The drawback to this
is that when you go to sell your home, you will have far less equity than you once did,
because you will have already have pulled a lot of it out. Also refinancing your home will
extend the number of years you will be paying a mortgage.
A Home Equity Line of Credit is a loan that is taken out against your homes equity. This
is simply a secured loan of sorts that you can usually get a fairly good interest rate on. For
people who have a lot of equity in their home, it is a good way to borrow money to pay off
large sums that they owe. You will however, be making monthly payments to repay it. If
you are strapped for cash, anyway, this may not be the solution.
How Do Creditors Collect Money
If you owe money to others, you are not a bad person, you are not a criminal, and no one
should be allowed to make you feel like one. It is not a criminal offense, it is a civil one,
and while it will be stressful, and while creditors may be allowed to follow you and
persistently seek payment until you have fulfilled your obligation, they must be respectful
and remain within the law at all times.
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There are many ways for creditors to legally seek retribution for the money that you owe
them. They may seek judgments in court that allow them to garnish your wages, they may
place liens against your property, and they may be granted permission to seek other
monetary assets (i.e. money from your savings account). If you have borrowed money on
a secured line of credit (money borrowed against an asset such as a home), they may even
begin proceedings to seize your property. What they cannot do, however, is threaten,
harass, or intimidate you.
Liens:
A creditor can attach a lien against your property if you own your own home. This is not
at all like foreclosure, nor will it in any way give the creditor the right to your property.
However, it will give you a muddied title. What this means, is that you will not be able to
sell your home or transfer the title until you have paid your creditor. In addition, you will
likely owe the creditor interest that has accumulated on the lien from the time that she
placed it.
Seizing of assets:
If you owe creditors money and they take you to court and win, they may be allowed
access to assets you have in order to secure what you owe them. This does not mean that
they can take your house or car, for example, unless, of course, your loan is secured with
this asset. What this does mean, however, is that they may be allowed to take payment
from a savings account if, for example, you owe them $1000, and you have a savings
account with $5000 in it. However, since you are reading this book and working to rebuild
your credit, we know that if you have the money to repay your debts, you are also working
to do that, as well.
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Garnishing Wages:
One way that creditors can get money from you is to garnish your wages. If you dont
have any money in a savings account and you dont have any assets, a creditor may seek to
earn a judgment that allows her to draw money from your paycheck on regularly scheduled
intervals.
Cross Collateral:
If you borrow money from a credit union for a loan for a vehicle, for example, they will
use that as collateral for any other money that you owe them (credit card, bounced checks,
other loans, etc). This means, even if you have paid off your vehicle, if you owe them
other money, they can seize your vehicle as collateral for payment of delinquent loans.
Another way this works is if you think you are paying money on your vehicle loan, but
you own money on other loans to the credit union, they can put the money towards any of
the loans that they wish, making you, in fact delinquent on your vehicle loan, making them
able to legally repossess it.
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Consumer Protection Laws
There are three main laws that you can use to repair and protect your credit. They are the
Fair Debt Collections Act, the Fair Credit Reporting Act and the Fair Credit Billing
Act. If you know your rights and apply them diligently and consistently, and most
importantly, if you stay within the law, you can improve your credit score and stop or
lessen credit harassment.
This is what is important to remember. The credit bureaus are services that are in place to
make money. They are not government agencies or bodies, and they are not protected as
such. You, however, are protected under official laws, and as long as you are providing
true and accurate information, the law is on your side. The Consumer protection laws are
designed to protect you, the consumer. Make sure that you use them to your advantage.
Be lawful, but be picky, and insist that they prove everything. Following is an explanation
of each law, along with many examples of ways you can dispute information on your
credit report, and/or how you can stop harassment.
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Fair Debt Collection Practices Act
The Fair Debt Collection Practices Act was enacted by Congress to protect the privacy
of individuals and to prevent us from any potential or real harassment that may occur from
Credit Collection agencies. This act protects debtors by regulating what debt collectors
and collection attorneys can do. You can request that debt collectors and/or debt attorneys
stop calling you at home and at work, and they must stop, once you ask them to stop. The
request must be in writing, and it must be sent by certified mail. IT DOES NOT
REGULATE THE ACTIONS OF THE ORIGINAL CREDITOR.
This means, if you owe money to a jewelry store, the jewelry store can call you as many
times as it wants, but if the jewelry store turns you over to a collection agency, you are
now protected by the Fair Debt Collection Practice Act.
When you owe a creditor money, there is little he can do if you are unwilling or unable to
pay. Of course, if you are reading this book you are obviously a person who wants to pay
off your debts.
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If you are unable to work out a payment plan with a creditor, he may turn you over to a
collection agency so that he is relieved of trying to collect on the debt that is owed. If
this is all that the creditor does, there is little that the collection agency can do to secure the
money that you owe.
Most often, collection agencies will not accept partial payments. They have been hired to
get full payments, and that is what they intend to do. However, this is silly, because those
of us who owe money in the first place, are unable to pay in full, anyway. It would likely
be in everyones best interest for the collection companies to simply accept the partial
payments.
When people make partial payments to debt collection agencies, more often than not, they
are mailed back or not accepted. But.if you keep sending in partial payments, making
good-faith attempts to pay down your debts, when and if you do get taken to court, this
will be recognized in court as your good faith effort, and as a silly game that your creditor
is playing.
Report Harassment to the Better Business Bureau!
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Credit Collection Agencies
If you are severely delinquent in your bills, one way
that companies will get you to pay is by turning your
account over to credit collection agencies. For a flat fee
or for a percentage of what they collect, credit
collection agencies provide a service for companies in
which they work to collect debt owed by different
individuals.
Credit Collection agencies are good at being annoying.
Thats their job. And, of course, the best way to make
them go away is to pay your debt. But you would have
done that already if you could.
Debt collection agencies
are not allowed to take
your house, garnish your
wages, or take money
from you in any other
way, unless there has
been a legal proceeding
that allows the original
creditor to do so.
People in debt often feel
so guilty that they will put
up with more than they
have to, but no one can
treat you poorly unless
you let them.
Debt collectors can not
threaten to call your
employer, they cannot
call you at work or home
once you have sent them
a certified letter asking
them not to, they can not
threaten to take away
property or assets,
unless such judgments
have already been
issued. You are
obviously doing your
best to repay your debt.
Know the law and use it
to your benefit.
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Stop Collection Agency Harassment
Know your rights.
1. Can Credit Collection Agencies contact others to find out where you are?
YES.
Avoid this by letting them know where you are and being proactive in contacting them.
Let them know your plan for payment.
2. Can Credit Collection Agencies contact you any time of the day or night?
NO.
Collection agencies can only contact you between the hours of 8A.M. and 9P.M.
3. Can Credit Collection Agencies intimidate you or threaten you in any way?
NO.
Collection agencies are not allowed to threaten or intimidate you. They must be
professional and accurate. If they are threatening or intimidating, you should contact the
Better Business Bureau and report them.
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Stop the Phone Calls
Send a certified letter to the credit collection agency. You can
send a certified letter by taking it to the post office and asking
that it be sent as a certified letter. This means that when it is
received, it will be signed for, as proof that it was, in fact mailed,
and delivered.
In your letter, request that they stop calling you at home and at
work.
Request a return receipt to ensure that the letter was received.
You also do this when you mail the letter at the post office.
If you follow these steps, and they dont stop calling you, report
them to the Better Business Bureau
Remember you can only do this with collection agencies and
debt attorneys; you cant do it with the original creditor.
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LETTER TO STOP COLLECTIONS AGENCY FROM CALLING
Date
Company Name
Company Address
City, State Zip
RE: Account 1234567890
Dear Sir or Madam:
I request that you CEASE and DESIST all phone collection efforts on this account
(Information Enclosed). The Fair Debt Collections Act grants me the right to deal only
with my original creditor. Therefore, I am requesting that you CEASE and DESIST all
phone contact with me from now on.
You are hereby instructed to cease verbal collection efforts immediately or face legal
action under the Fair Debt Collections Act and other applicable state and federal laws. I
am sending this letter via certified mail because this is of utmost importance to me. Please
provide me evidence of receipt of this letter and acknowledge to me, in writing, that you
will CEASE and DESIST.
YOUR PROMPT ATTENTION TO THE MATTER IS NECESSARY.
Sincerely,
Your Name
MAKE SURE YOU SEND ALL LETTERS VIA CERTIFIED MAIL!
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FAIR CREDIT BILLING ACT
States that all information included on bills sent by
creditors must be 100 % accurate for the bills to be
considered legitimate. If the information is not 100%
accurate, your payments do not need to be sent until a
new bill is created with the correct information. Any late
charges assessed to you on bills that had incorrect
information can be contested.
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Fair Credit Billing Act
The Fair Credit Billing Act requires creditors to be 100% accurate and 100% complete in
their billing. They are not allowed to include unauthorized charges, incorrect dates,
incorrect amounts, charge you for goods or services that you did not accepts or that were
not delivered, items that were sent to the wrong address, bills sent to the wrong address (if
you sent a change of address form in writing 20 days prior to billing period), and they are
not allowed to bill you for things for which you asked for clarification (without providing
you with the requested clarification).
This means, if you have a delinquency noted on your credit report, but you can find proof
that you were late in paying that bill because of a billing issue, with the correct
documentation and a well-written letter, the credit bureaus should take this item off of
your report.
The following is a sample letter that you are free to reproduce. Use it to challenge late
payments that appear on your credit report that you can dispute because of inaccurate
billing.
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LETTER TO DISPUTE BILLING INFORMATION
Date
Company Name
Company Address
City, State Zip
RE: Account 1234567890
Dear Sir or Madam:
I am writing to request that you remove the late payment information regarding a bill sent
to me from McKormik Grain and Feed.
This bill was late being paid because the creditor had an error on the bill, causing some
confusion. The creditor (McKromik) entered July 21 as the date of service, while the
service was actually performed on July 30
th
. I have since paid the bill in full, but under
the Fair Credit Billing Act, I am requesting that any record of delinquency immediately be
dropped from my report. (I have enclosed a copy of my paid receipt to expedite the
process).
I am sending this letter via certified mail because this is of utmost importance to me.
Please provide me evidence of receipt of this letter and acknowledge to me, in writing that
you have removed this item from my report.
YOUR PROMPT ATTENTION TO THE MATTER IS NECESSARY.
Sincerely,
Your Name
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Fair Credit Reporting Act
Before the Fair Credit Reporting Act was enacted, consumers were not allowed access to
their credit reports, and consumers race and other demographic information was allowed
to be included on their reports. Since the act was passed in 1970, however, this has
changed. What has not changed, however, is how few people actually take advantage of
the rights that this law extends to us. TAKE ADVANTAGE OF THIS LAW. LET IT
WORK FOR YOU! The Fair Credit Reporting Act
Allows you to get your credit report once a year for free and at a reasonable price
thereafter.
Places several restrictions on who can check your report (legitimate businesses need to
have good reason to run your report).
Clarifies how long information can stay on your report, giving maximum limits for such
information.
Specifies how your complaints must be handled by the credit bureaus. (Puts governing
laws on the bureaus and holds them accountable).
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Challenging an Unauthorized Inquiry on your Credit Report
Every time someone checks your credit, a landlord, a vendor, etc.it is noted on your
credit report. However, the Fair Credit Reporting Act only allows authorized inquiries to
appear on your credit report. This means, if you see inquiries on your report that you
know you have not given permission for, you should challenge them. Ive included a
sample letter for this specific purpose. You may use any or all parts of this letter, as you
wish.
Write your Creditor a Letter
Creditors have the right to remove items from your credit report. If you have an item that
is causing you poor credit and you feel that you have a fairly legitimate reason for having
had that outstanding debt, you may be able to have a creditor grant you his or her
forgiveness and remove that item from your credit report. It is definitely worth a shot.
Below is a sample letter. You are free to reproduce part or all of it as youd like. Again, it
is important to be completely truthful and not dispute accurate items in your report.
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LETTER FOR UNAUTHORIZED CREDIT INQUIRY
Date
Company Name
Company Address
City, State Zip
Re: Unauthorized Credit Inquiry
Dear Kay Jewelers,
I recently received a copy of my TransUnion credit report. The credit report showed a
credit inquiry by your company that I do not recall authorizing. Under the Fair Credit
Reporting Act, it is not permissible for you to put an inquiry on my file unless I have
authorized it. Please have this inquiry removed from my credit file, because it is
negatively affecting my credit report.
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I have sent this letter certified mail because I need your prompt response to this issue.
Please notify me with documentation that you have had the unauthorized inquiry removed.
If I am writing this letter in error and you believe that you did have my authorization to
check my credit, please send me proof of this.
Thank you in advance,
Your Name
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LETTER TO CREDITOR TO ASK FOR REMOVAL OF ACCURATE ITEM
Date
Company name
Address
Re: Acct # XXXX-XXXX-XXXX-XXXX
Dear Credit Card CEO name
I am writing to you today regarding my credit card account #41234-XXXX-XXXX-
XXXX which I had while I was traveling abroad with my family. I am writing to ask if
you would consider making "goodwill" adjustment regarding the reporting of my
delinquencies to the three credit agencies.
Your company provided me with excellent services. However, I regret that I was a less
than perfect customer, and I take full responsibility for having let my account balance
remain unpaid over the past year. I lost track of my account and became aware of it again
when I received a copy of my credit report this past month, at which point I promptly paid
my balance.
I take full responsibility for the delinquent payments, and I am not attempting to justify my
actions. However, I would be extremely grateful if you would consider the sincerity of my
apology and my prompt repayment once I became aware of my unpaid balance and
consider removing the notation from my three credit report.
I am not disputing that this information is accurate, but simply requesting a gesture of
goodwill. According to the Fair Credit Reporting Act, it is NOT IMPARATIVE THAT
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ALL ACCOUNTS BE REPORTED (only that those reports that are reported are accurate-
which again, I am not disputing). Therefore, as it is within your discretionary rights to do
so, I would be so very grateful if you would remove this item from my credit report with
each of the three bureaus. Your kind consideration in this matter is greatly appreciated.
Sincerely,
Your Name
Removing Old Information from your Credit Report
Positive information stays on your credit bureau reports indefinitely. Although
information about an account comes off after about seven years if no new
information is added.
Negative information, such as late or inconsistent credit payments, will stay on your credit
report for at least seven years, as does public record information such as tax liens and
delinquent child support payments.
Bankruptcies, foreclosures, and judgments can stay on your credit report for up to ten
years, and information regarding a criminal conviction has no time limit. Most inquiries
stay on a credit report for up to two years. If something has been on your report for longer
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than it should, challenge it. Ive included a sample letter for this specific purpose. You
may use any or all parts of this letter, as you wish.
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LETTER FOR REMOVING OLD INFORMATION FROM REPORT
Date
Company Name
Company Address
City, State Zip
Dear Sir or Madam,
In reviewing my report, I noticed that there is information on my report dating back more
than ten years. I am insisting that the following information be removed under the Fair
Credit Reporting Act.
Bankruptcy (dated Jan. 12, 1993).
Foreclosure (dated Oct. 18, 1995).
YOUR PROMPT ATTENTION TO THE MATTER IS IMPARATIVE.
I have sent this letter certified mail because I need your prompt response to this issue.
Please notify me with documentation that you have had the unauthorized inquiry removed.
Sincerely,
Your Name
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Credit Repair Companies
With the help of this book, you should be able to repair your credit on your own. If you
are still interested in looking for the assistance of a credit repair company, Beware.
If a service requests fees in advance of any services, setups, or face to face meetings, this
is more than suspect. Reputable services should establish their credibility before charging
you a single penny.
Require any service that you hire to inform you of your rights and to disclose them to you,
in full. Any company or service that you hire should educate you, as well as work with
you.
Beware of services that advertise to repair your credit by creating a new identity for you.
This is illegal and dangerous.
Make sure that credit repair services have the expertise that they claim they have.
Wording is a powerful tool.
Watch out for companies that claim that the Federal Trade Commission endorses them.
The FTC only serves to nab bad companies. It does not endorse reputable companies.
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New Credit
Opening New Credit After Financial Hardship
There are places to turn to begin to rebuild your credit. Orchard bank, for example, offers
secured and unsecured credit cards, for individuals, even if they have really bad credit.
However, all that glitters is not gold. There are benefits and drawbacks to opening one of
these cards. Use the following information to make the decision that is right for you.
Should you open a credit card to help rebuild your credit? It is probably not a bad idea.
Just be aware, there are costs associated with the process.
What is a Secured Credit Card?
A secured credit card is a card is not much different than a debit card. On the surface,
however, it looks just like a regular credit card, and only you and the bank will know that
it is a secured card. In most cases, because it is a card for individuals with poor credit, it
will have a fairly high interest rate, and an annual fee. This fee will come out of the
money that you put into your initial deposit to secure your card.
Heres how it works: An initial security deposit of $200 is required. Before you may
begin charging on the card, however, you also need to pay your annual fee which ranges
from anywhere between $39-$79, depending on your credit qualifications. Once you have
fulfilled the requirements, you may begin charging. You receive monthly bills, then, just
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as you would, with a regular credit card. Your $200 stays in your savings account. If you
make your monthly payments, you will begin to rebuild your credit, and you can also earn
a small amount of interest on your $200.
You are allowed to build a credit limit of up to $15,000, in $100 increments. But
remember, this credit card is 100 % secured. This means that if you want to have a credit
limit of $500, you need to have $500 in your savings account. If you want to have a credit
limit of $10,000, your savings account must match, and so on.
The benefit to having a higher credit limit is that you can have more available credit that
you dont use. Remember, from earlier, this looks great to future creditors. If you have a
record that shows you have a habit of using 30-60% of your available credit and you pay it
off regularly, this will boost your credit score and show lenders that you are good at
managing your money and that you make wise financial decisions.
What is an Unsecured Credit Card?
Even with bad credit, you may be able to get an unsecured credit card, if you go to the
right source. Orchard Bank is well known for offering low limit credit cards to individuals
with poor credit. Just like most other companies, their poor-credit series offers cards
Debit Cards Do NOT Build Credit. Period!
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ranging from Platinum on down. There are annual fees involved, ranging from $39-$59 for
the Platinum card, with $98 in fees being assessed for the Silver card. However, you can
possibly get up to $1000 worth of credit on an Orchard Bank Unsecured Credit card, and it
is a great way to begin rebuilding your credit. Go to their website to check out the
application process or to contact a customer service representative with questions.
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According to
Equifaxs online
question and answer
page, identity theft
occurs nationwide, but
it is most prevalent in
California, New York,
New Jersey,
Connecticut,
Pennsylvania, Ohio,
Florida, Georgia,
Texas, Illinois, and
Washington.
Identity Theft
Identity Theft
Identity theft is when someone steals your personal
information in order to get access to your credit and bank
accounts, open new accounts in your name, get jobs, a
drivers license, admittance to a place, or even a country,
or commit any number of crimes in your name.
If you are the victim of identity of identity theft, it can turn
into an absolute nightmare. The worst part of this crime is
that you probably wont realize that it has happened or that
it is happening until it is way too late.
Before the victim even knows that her identity has been
stolen, an identity thief can wreak complete havoc on your
identity in the following ways.
PROTECT YOUR WELL EARNED CREDIT!
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Protecting Yourself from Identity Theft Before it Happens
There are some definite steps you can take to protect yourself against identity theft.
Never give out your personal information by phone, mail, or on the internet, unless you
are the one who has initiated the contact and unless you completely understand and are
comfortable with the reason you are giving out the information.
Avoid entering any sort of personal information into public, shared, or work computers.
Sometimes computers retain information on their own. There are also software programs
that allow thieves to retrace what you have entered into the computer. This is a
surprisingly easy way for them to get all of your information.
Dont carry personal information such as your SSN or PIN on you. Dont keep passwords
next to your computer or in your wallet. Memorize these numbers. Make it hard for
identity thieves to find your personal information and put it together by keeping it in a
secure place, not on your person.
Pay attention to what is and isnt in your wallet. Know which credit cards you carry, and
make sure they are in your wallet at all times. This is much easier to do if you only have
one or two, and this is also better for your credit. As soon as you get a credit card, it is a
great idea to write Check ID on the back spot where it asks for your signature. This will
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require clerks at stores to check the ID of whoever is using the card. If it is not you, they
will have a much better chance of knowing it than if they just needed to check the
signature.
Keep tabs when shopping. When you are shopping and you hand a clerk your credit card,
make sure you get it back. It is an easy oversight to forget it at the register. Make sure
you take your receipt and put it in a safe place.
Keep an eye on your mail. Dont let mail pile up in your mailbox when you are out of
town. Ask a trusted neighbor or friend to collect it for you. Identity thieves can find your
personal information by going through your mail. If you are going to be gone for an
extended period of time, you can also request that your mail be held. You can do this by
calling the U. S. Postal Service at 1-800-275-8777. You can also do this online.
On the same token, dispose of your junk mail and other mail properly. Identity thieves
will go through your mail to find information about you.
Heres an example. Sometimes credit cards will send you information telling you that you
are pre-approved. If an identity thief steals this piece of mail, he or she can go through the
process of applying for credit in your name. If he or she also changes your address at the
post office, he could very well get a card in your name and begin to ruin your credit.
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Keep and eye on what is or isnt in your mailbox. If you ordered a credit card and it
should have come but hasnt, follow up with the company. Know when you get your
mortgage statements, credit card statements, and other bills. If one should have arrived but
didnt, this could be a problem. Follow up on this, as well by calling the company that
was supposed to have sent the bill and asking if it was sent. If it was a credit card
company and the bill was indeed sent, cancel your credit card and get a new one from
them.
Did you know..
Some people feel so overwhelmed with their
poor credit; their piles of bills and debt, and
their financial problems that they seek to
become the victim of identity theft!
This is a very bad idea! Remember, identity
theft is not only used to steal an individuals
financial identity, but your identity can also be
used to commit crimes.
Protect your identity.
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Identity Thieves Can
Open a new credit card in your name
(All they need is your name, date of birth, and SSN).
Sign up for Services in your name (cell phone,
utilities, television, cable, etc)
Open bank accounts in your name and writing bad
checks, thus negatively affecting your credit report
Taking out loans in your name, defaulting on your
loan, negatively affecting your credit
Getting a Drivers License in your Name (this is
often done to allow illegal immigrants to establish
identities and apply for jobs)
Commit crimes under your identity
Pretty much do whatever bad things you can
imagine and more!
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Remember, your relationship with credit and money is not unlike a relationship with
another human being. It is not a static or fixed thing. It is something that you can
constantly strive to improve upon and work at. Once you rebuild your credit, you need to
value the hard work youve done, and you need to protect it and cherish it. Be proud of
yourself, and realize that having that when you make financial decisions and sacrifices that
positively affect your financial future, you are making a decision and a commitment to a
way of life.
Resources
The first and best resource for you to get more information and support is from the person
you purchased this book from. They are part of a national network of Specialists who are
either professionals in financial issues, including real estate situations of all kinds, or are
connected to the very best professionals who can help you! You will find their
information on the back of this book.
Heres to your fresh start!
- 1uu)u 5rhu:!) 1uu)u 5rhu:!) 1uu)u 5rhu:!) 1uu)u 5rhu:!), Author
Founder, Home Redemption Institute
Contact each of the Four Credit Bureaus Fraud
Departments if you fear that you may be the victim of
Identity Theft!
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