Visual Mining, Inc.

NetCharts Server Installation Guide

Version 4.6
Spring 2005

Table of Contents
1. INTRODUCTION ...................................................................................................................................................3
Note to Our Customers:...................................................................................................................................................... 3

2. SYSTEM REQUIREMENTS .................................................................................................................................4

WINDOWS NT / 2000 / XP..........................................................................................................................................4
SOLARIS .....................................................................................................................................................................4
LINUX ........................................................................................................................................................................4
HP-UX ......................................................................................................................................................................4
AIX............................................................................................................................................................................4
3. PLATFORM-SPECIFIC NOTES ..........................................................................................................................5
WINDOWS NT/2000/XP.............................................................................................................................................5
Concurrent Connection Issues..............................................................................................................................5
SOLARIS .....................................................................................................................................................................5
HP-UX ......................................................................................................................................................................5
AIX............................................................................................................................................................................5
LINUX ........................................................................................................................................................................5
4. RUNNING THE INSTALLATION .......................................................................................................................5
THE INSTALLATION PROCESS .....................................................................................................................................5
Choose Installation Option ...................................................................................................................................7
Other Prompts.......................................................................................................................................................8
NetCharts Server Port Assignment .......................................................................................................................8
Choose Installation Location................................................................................................................................9
Finishing the Installation....................................................................................................................................10
Console Mode Installations ................................................................................................................................11
5. RUNNING NETCHARTS SERVER IN UNIX ENVIRONMENTS.................................................................12
6. INSTALLATION FREQUENTLY ASKED QUESTIONS (FAQ) ...................................................................13
How Can I Verify My Installation?.....................................................................................................................13
What Happens If I Encounter An Error Dialog (on Windows NT/2000/XP) During Installation? ....................13
What Happens If My Video Card or Video Configuration Isnt Right?..............................................................13
NetCharts Server Will Not Start, What Could Be Wrong?..................................................................................13
Possible Cause: Expired License...................................................................................................................................... 13

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Platform-Specific Notes

Windows NT / 2000 / XP

1. Introduction
This document provides system administrators information for the proper installation of NetCharts
Server. It assumes a general knowledge of system administration tasks and internet technologies.
This document is a general installation guide for NetCharts Server. For an introduction and/or review of
NetCharts Server, we invite you to read Understanding NetCharts Server, an integral part of this
documentation package. Many general administrative tasks are described in the NetCharts Server
Administrators Guide.
Note to Our Customers:

Thank you for evaluating or purchasing NetCharts Server. Visual Mining takes great pride in delivering
to you what we consider to be the highest quality, most complete intranet/internet software package for
developing data visualization applications. From our engineers to executives, and from tech support to
sales, each element of our organization is focused on making your project successful.
If you have any product questions or comments, we would like to hear from you - Please direct any
questions on this product to Customer Support at http://www.visualmining.com/developers/log-acase.shtml. Please send your experiences with our products, documentation, sales staff, or tech support
staff to feedback@visualmining.com .
Thank you!
The Visual Mining Team

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Platform-Specific Notes

Windows NT / 2000 / XP

2. System Requirements
Windows NT / 2000 / XP
Parameter
Processor
RAM
Disk Space

Configuration
Minimum
Pentium II 450MHz
256 MB
150 MB

Recommended
P4 1.4 GHz or greater
512 MB or greater
300 MB or greater

Solaris
Parameter
Processor
RAM
Disk Space
Service Pack

Configuration
Minimum
Recommended
UltraSparc 500 MHz
2 UltraSparcs 500 MHz or more
256 MB
512 MB or greater
150 MB
300 MB or greater
Latest Recommended Solaris
Latest Recommended Solaris
Patch Cluster
Patch Cluster

Linux
Parameter
Processor
RAM
Disk Space
Linux Kernel
C Library

Configuration
Minimum
Pentium II 450MHz
256 MB
150 MB
2.2.12
glibc 2.1.2-11

Recommended
P4 1.4 GHz or greater
512 MB or greater
300 MB or greater
2.2.12
glibc 2.1.2-11

HP-UX
Parameter
Processor
RAM
Disk Space
Service Pack

Configuration
Minimum
Recommended
PA-8700 500 MHz
2 PA-8700 500 MHz or more
256 MB
512 MB or greater
150 MB
300 MB or greater
Latest Recommended HP-UX
Latest Recommended HP-UX
Patches
Patches

AIX
Parameter
Processor
RAM
Disk Space
Service Pack

Configuration
Minimum
Power3 450 MHz
256 MB
150 MB
Latest Recommended AIX
Patches

Recommended
Power4 1GHz or more
512 MB or greater
300 MB or greater
Latest Recommended AIX
Patches

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Running the Installation

Windows NT/2000/XP

3. Platform-Specific Notes
Windows NT/2000/XP
Concurrent Connection Issues
NetCharts Server can be installed on Windows NT 4.0 Workstation, Windows NT 4.0 Server, Windows
2000 Professional, Windows 2000 Server, Windows 2003 and Windows XP.

D Note: Windows NT 4.0 Workstation and Windows 2000 Professional have a limit on the number of
concurrent connections. This limitation will directly affect performance.

If the target environment expects more than 15 concurrent connections, we recommend installing
NetCharts Server on Windows NT Server, Windows 2000 Server or Windows 2003.

Solaris
NetCharts Server installs a Java Runtime Environment 1.4.2. Sun prescribes a list of patches that should
be applied to Solaris in order for this JRE to run correctly. The list of patches changes frequently and is
available at http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/J2SE

HP-UX
NetCharts Server installs a Java Runtime Environment 1.4.2. HP prescribes a list of patches that should
be applied to HP-UX in order for this JRE to run correctly. The list of patches changes frequently and is
available at http://www.hp.com/products1/unix/java/patches/index.html.

AIX
NetCharts Server installs a Java Runtime Environment 1.4.2. IBM prescribes a list of patches that should
be applied to AIX in order for this JRE to run correctly. The list of patches changes frequently and is
available at
http://www-128.ibm.com/developerworks/java/jdk/aix/142/sdkguide.aix32.htm#aixenv

Linux
NetCharts Server installs a Java Runtime Environment 1.4.2. Sun prescribes a list of system requirements
that a Linux system must meet to run this JRE correctly. These system requirements are available at
http://java.sun.com/j2se/1.4.2/install-linux.html

4. Running the Installation

The Installation Process
Installing NetCharts Server is a simple prompt-driven process that involves working through a series of
InstallAnywhere panels. By default these panels are graphical. If the installer is run in console mode
the panels will appear as ASCII text.

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Running the Installation

The Installation Process

To start the installation process in graphical mode, double click on the NetChartsServer installation
executable file. Please be patient as there may be little visible activity for the first few minutes1. The
following splash screen will appear when the installation process is ready to begin:

If the installation machines video adapter/driver has less than 256 colors, the installation will not work. Make
sure your video adapter/driver supports at least 256 colors.

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Running the Installation

The Installation Process

Choose Installation Option

This panel gives the user the option to limit the files written to disk during the installation. Most users
should select Complete. When Production is selected, only the Servers basic infrastructure, along
with the Administration application, is installed. Developer pages, documentation pages, and examples,
are not installed.

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Running the Installation

The Installation Process

Other Prompts
A series of additional prompts will present several click through license agreements. Other prompts will
provide the opportunity to install optional components, such as data base drivers.
NetCharts Server Port Assignment
This step allows you to change the NetCharts Server port on which it can be accessed. The default port is
8001. You may set this to any port that you wish, other than other port numbers greater than 65000, port
numbers currently in use by other programs on the computer, or port 8002 which is used internally by
NetCharts Server.

D WARNING: Setting the port to a port number that conflicts with other programs can cause NetCharts
Server and the other programs to not respond properly. For example, if you install NetCharts Server
on a machine running a HTTP server, and then change the port number to 80, both NetCharts Server
and the web server will attempt to respond to requests on that port.

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Running the Installation

The Installation Process

Choose Installation Location

The installation directory is important to note as future operations and edits may directly involve
traversing the directory tree. Use the Choose button to change the default.

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

Running the Installation

The Installation Process

Finishing the Installation

Once installation is complete, a window appearing like the one below will be shown.

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Running the Installation

The Installation Process

Console Mode Installations

The NetCharts Server installer has a graphical user interface. On Unix systems, this graphical interface
requires access to an XServer. If an XServer is not available, the installer can be run in console mode
using the -i console flag. For example, the Solaris install can be run in console mode with
./NetChartsServer4.6.solaris.bin i console

The console mode prompts have the same presentation order and content as the graphical mode prompts.

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Running the Installation

The Installation Process

5. Running NetCharts Server in Unix Environments

On Unix platforms, there are two scripts that can be used to start and stop the NetCharts Server. They are
located in $NCSINSTALL/Server/bin:
- NetChartsServerControl
- NetChartsServer
NetChartsServerControl
NetChartsServerControl is the main script for running the server, and follows Unix standards for starting
and stopping services.
To start the server:
$NCSINSTALL/Server/bin/NetChartsServerControl start
To stop the server:
$NCSINSTALL/Server/bin/NetChartsServerControl stop

NetCharts Server can be configured to automatically start at boot time by creating symbolic links to
$NCSINSTALL/Server/bin/NetChartsServerControl. This requires root permission. The location of
the links depends on the host system:
Solaris:
/etc/init.d/netchartsserver
/etc/rc2.d/S99NetChartsServer

Linux:
/etc/rc.d/init.d/netchartsserver
/etc/rc.d/rc2.d/S99NetChartsServer

HP-UX:
/sbin/init.d/netchartsserver
/sbin/rc2.d/S99NetChartsServer

NetChartsServer
NetChartsServer starts a NetCharts Server. It sets environment variables for Java, and calls a C program,
ESStart, to launch the server.

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Installation FAQ

FAQ

6. Installation Frequently Asked Questions (FAQ)

How Can I Verify My Installation?
After NetCharts Server has been installed and started, the success of the installation can be verified by
visiting the NetCharts Server start page. For example,
http://localhost:8001/index.jsp

What Happens If I Encounter An Error Dialog (on Windows NT/2000/XP) During

Installation?
Close the error dialog and reboot. When the computer restarts verify that you are attempting to install
NetCharts Server on an NTFS partitions with sufficient disk space. If you downloaded NetCharts Server,
the file may have been corrupted. If subsequent attempts to install NetCharts Server meet with the same
results, contact us (1-800-308-0731) for a CD, or try to download NetCharts Server again.
What Happens If My Video Card or Video Configuration Isnt Right?
The installation will not work. Your video card must support at least 256 colors.
NetCharts Server Will Not Start, What Could Be Wrong?
Possible Cause: Expired License

NetCharts Server is bundled with a time limited evaluation license. If the license has expired you may
either download again or contact Visual Mining sales at 1-800-308-0731 for an extension.

Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com

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