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www.weforum.org/india/workspace
REF: 150108
Contents
Page 3
Preface
Page 4
Summary: Building Centres of Excellence
Page 8
State and National Competitiveness
Page 10
Inclusive Growth
Page 14
Infrastructure Development
Page 18
Risk Management
Page 22
Building Centres of Excellence in the WorkSpace
Page 24
Acknowledgements
2 | India Economic Summit
Preface
The theme of the 23rd India Economic Summit, and global insight from among its community of
Building Centres of Excellence, acknowledged India’s stakeholders. There was perhaps no better symbol of
remarkable achievements in creating highly competitive this spirit than the introduction of the WorkSpace to the
and innovative companies. But more importantly, it also India Economic Summit, which offered a unique
underscored the challenge of extending that success collaborative environment for decision-makers to co-
beyond traditional industry, urban and academic design responses to address the big challenges of today
centres to rural communities, where 70% of the and tomorrow. A series of highly interactive and
population still resides. The record 800 leaders from professionally facilitated WorkSpace sessions focused on
business, government and civil society, representing such topics as expanding India’s competitive edge,
over 40 countries, were in strong agreement that, developing a strategy for climate change, leveraging
without building centres of excellence in new domains innovations from social entrepreneurs and building the
and states, the country’s economic and demographic new Indian multinational. We also published the
strengths could transform quickly into weaknesses in a India@Risk 2007 report in collaboration with the
highly-competitive global economy. Confederation of Indian Industry (CII). And, for the third
consecutive year, the Schwab Foundation for Social
Tellingly, there was no evidence of complacency setting Entrepreneurship presented the India Social Entrepreneur
in as a result of the country’s record GDP growth, of the Year Award for 2007 on the occasion of the
strengthening currency and historically high equity Summit. We look forward to continuing to build on these
markets. Indeed, the challenge of spreading higher successful initiatives in the coming years.
growth across more state economies and developing
industries, and into rural areas, was seen as remaining As you read the key points and data presented in this
for a generation or more. Therefore, the mood at this report, we look forward to hearing your thoughts and
year’s Summit was about how to get things done in welcome your suggestions as we prepare the
these areas, sooner and faster. programme for the 24th India Economic Summit,
scheduled for 16-18 November 2008. The challenges
Discussions did not focus, as in the recent past, on faced by India, and the world for that matter, are more
how to achieve greater consensus among industry, complex, interrelated and intractable than ever before.
state and national leaders around key growth With over two decades of commitment to addressing
challenges, but were directed instead at adopting and these challenges, we hope that the India Economic
scaling grassroots innovations that are delivering faster Summit can continue to serve you as an important
and greater results on the ground. platform for collaborative thinking and creative solutions.
It was in this spirit of getting things done faster that the W. Lee Howell
India Economic Summit programme was designed to Senior Director
tap into the collective intellect, on-the-ground experience Head of Asia and Global Agenda
Inclusive Growth • The private sector has a role to play. Banks, for
example, can promote microfinance and provide
India faces a major challenge in dealing with its urban rural Indians with education on the basics of
poor and the even larger numbers of people who live finance.
in poverty in rural areas. As India aims for growth with • The government must raise incomes in the
equity, it may be difficult to improve conditions in the countryside without accelerating the rush to the
countryside without making the situation worse in the cities. Tools to achieve this include technology to
cities. turn rural India into a service centre for urban areas
and regulations and incentives to encourage
• About a quarter of Indians live below the poverty companies to “ruralize”.
line, while almost 70% of the population is in the
countryside.
• The rising discontent among the poor has led to a Infrastructure Development
political backlash, including violent protests and
insurgency. The growth of regional parties is, in One of the biggest challenges India faces is to
part, a result of the need for the disadvantaged to address its lack of adequate and well-maintained
have their voices heard. infrastructure. Infrastructure investment must rise to
• To address the concerns of the poor and around 9% if India is to sustain 10% growth. The
disenfranchised, the government and national challenge: to forge the public-private partnerships
parties will need to embrace local interests. A key necessary to marshal the resources and expertise
priority must be to increase spending on rural needed to dramatically improve the situation.
infrastructure.
In recent years, India has clearly been one of the most Figure 2: India's Competitiveness
successful economies in the world in attracting the India shares characteristics of both factor- and innovation-driven economies
Institutions
attention of global business strategists and drawing in Innovation Infrastructure
foreign investment (see Figure 1). According to official Business sophistication Macroeconomic
stability
figures, FDI in the financial year 2006-2007 totalled Innovation-driven economies
India
Factor-driven economies
US$ 19.5 billion, up from US$ 7.7 billion the year Market size Health and primary
education
before. The government expects US$ 30 billion for
2007-2008, an ambitious target that is still only about Technological
readiness
Higher education
and training
half the inflow to China. The Planning Commission Financial market Goods market efficiency
sophistication
Labor market efficiency
forecasts that the economy will grow by 8.5% to 9%
over the current financial year to March 2008. The goal Source: World Economic Forum
$25,000
20,000
deficiency that has not received as much attention in
previous meetings: the need to increase vocational
15,000
training and technical skills in the workforce. India’s
10,000
achievements in IT and pharmaceuticals, as well as the
5,000
cadres of top managers who have spread across the
0 world are testament to the talent that India has
-5,000 produced. What India lacks are people with the skills to
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008*
been rising but our skill levels have been abysmal,” said “The government needs to let go of its control over
Suman Bery, Director-General, National Council of the education system,” said Shiv Nadar, Founder,
Applied Economic Research, India. “The skill levels of the HCL; Chairman and Chief Strategy Officer, HCL
labour force are lower than what we need for 9% growth.” Technologies, India. Syllabus-driven state schools do
not give students the skills they need to compete.
Much has been made of India’s youthful demographics “We need skills development as a major initiative,”
where over half the population is under the age of 25 Sunil Bharti Mittal, Chairman and Group Chief
(see Figure 3). According to Goldman Sachs, the Executive Officer of Bharti Enterprises and President
number of people of working age (15-60 years old) will of the Confederation of Indian Industry (CII), agreed.
peak at about 64% around 2020. This can be a
significant global competitive advantage, but only if the Colette Mathur, Senior Adviser at the World Economic
jobs are created to accommodate the bulge in the Forum, offered a practical proposal with respect to the
workforce. It all starts with education, Indian Finance development of special economic zones: require
Minister Palaniappan Chidambaram told participants. investors to set up a training institute for workers in
“India can reap the benefit of its demographic their sector. Ambika Soni, Minister of Tourism and
dividend and avoid it turning into a demographic Culture of India, supported the idea. “Young people
liability by ensuring that every child can access quality want to learn and become skilled,” she said, noting
education and stay in school for at least 10 years.” the need for training facilities in such fields as tourism,
hotel management and healthcare. There are
It also requires a concerted effort to provide skills opportunities for investors, the minister concluded.
training. The government acknowledges this critical
task. “For every one of our people to benefit from new
employment opportunities being created across the
Figure 3: India Younger Than Many Asian Peers
economy, we must ensure that every Indian is
educated and skilled,” said Prime Minister Manmohan Over half the population is younger than 25 years old
80 24%
29% 24% 22%
23%
Vocational Education Mission to open 1,600 industrial 70
60
28% 26%
24%
training institutes and polytechnics, 10,000 vocational 50
20% 19% 19% 20%
40 18%
schools and 50,000 skills development centres. Every 30 15%
18%
34% 35% 35%
15%
27%
year, he said, over 10 million students will receive 20 22% 23%
10 16%
vocational training, four times the number today. “We 0
Japan Australia South Korea China Indonesia Malaysia India
will seek the active help of the private sector in this
60+ years old 40-59 25-39 15-24 0-14
initiative so that they not only assist in the training, but
Source: Asian Demographics Ltd
also lend a hand in providing employment opportunities.”
those, they will still want the life they see on their Parliamentary power now spread among more political parties
10
desperate farmers too often find solace in suicide. Source: Election Commission of India
they get those, they will still want the The private sector is also making great strides through
life they see on their televisions. Human “ microfinance, providing rural development capital while
beings like to live in cities; they have freeing many rural people from the grip of
moneylenders. Instead, microfinance offers the rural
done so for thousands of years.
poor a way to leverage their own industry and thrift by
Anand G. Mahindra, Vice-Chairman and Managing Director, popularizing not only debt but also savings accounts.
Mahindra & Mahindra, India; Co-Chair of the India Economic “The bank account has become a status symbol in
Summit
the villages,” said M. R. Rao, Chief Operating Officer,
SKS Microfinance, India.
The proliferation of coalition governments that rely on
consensus decision-making could also have a To realize the potential microfinance has tapped,
diminished ability to formulate and implement effective however, India needs greater deregulation. Existing rules,
policies. “Coalition government has its own for example, prevent bankers from tying up with
compulsions and its own limitations,” said Vilasrao telecommunications companies to use established
Deshmukh, Chief Minister of Maharashtra, India. “It cellular customer networks to distribute financial services.
can delay decisions.”
Figure 2: Rural Infrastructure Investment
To achieve a broader mandate and regain political Rural irrigation expected to receive 15% of public infrastructure funds
Telecoms
1,000,000
Bankers also have an important role to play in filling The good news for India is that its economy is largely
the rural education gap, by teaching rural Indians the driven by domestic demand as opposed to exports.
basics of finance. To be sure, education often serves The rural population, therefore, represents a critical
as a politically correct panacea in debates about source of new labour for India’s services-led growth.
poverty relief, but this year’s Summit broke from the
platitudes by outlining practical areas where education But solving the riddle of how to raise income levels in
can have an immediate impact. Improved vocational the countryside without accelerating the rush to the
training was singled out as a critical necessity for India cities requires new thinking on what urbanization means.
that would address its growing shortage of skilled In short, convincing rural Indians not to move to big
trades workers while recognizing that a higher degree cities will require moving the city closer to them. “If we
may not be a realistic aspiration for the bulk of the can take opportunities to rural India, there’s no reason
country’s youth. Vocational training is an area, why rural India would wish to come like lemmings to
moreover, where companies can get more immediate urban India,” said Mani Shankar Aiyar, Minister of
returns on their investment, either by conducting their Panchayati Raj and Youth Affairs and Sports of India.
own training, financing vocational programmes or
helping to develop curricula.
75
even greater demand for infrastructure-related
Projected share of total
Water supply/
Sanitation
Railways
Electricity
Gas
Roads
Storage
Airports
Telecom
Ports
The National Highways Authority of India has led the great deal for the government, it has unwittingly
way by successfully completing the Golden introduced unsustainable pricing and risk policies that
Quadrilateral project through revenue sharing may deter future private players from bidding by such
arrangements with private contractors, introducing risk distortion.
model concession agreements as well as acquiring land
in a practical manner. The government did not interfere Indeed, more broadly, public and private entities need
when the telecommunications private sector innovated to reflect on their respective abilities to manage and
by introducing leapfrogging technology to eliminate control the variety of development, construction,
the need to lay an expensive network of land cables. financial structuring and market risks, and allocate
them appropriately within PPP frameworks. And the
Further, the government has “pre-approved” 11 social consequential risks need addressing too,
international and domestic consultancies to advise on especially regarding the resettlement and rehabilitation
infrastructure related projects to make the bidding of affected voting populations.
process simultaneously quicker and more transparent.
Additionally, it has authorized a viability-gap financing Complicating the picture further, cross-sector
mechanism for projects that do not meet purely government cooperation is not strong. Silo-led
return-oriented targets, and recently set aside a US$ developments, rather than integrated approaches,
100 million fund to finance the exploration and design lead to stunning examples of where nearly-built
of designated projects. structures, such as Bangalore’s international airport,
will have no quality roads leading to or from them
However, there are many areas that still lack clarity when they open.
and need attention. First among these is the lack of
“bankable” projects. General project funding But blame is too easily put on the government.
requirements are easy to determine, but private sector Consumer mindsets are also a problem. Central
players complain there are no clearly articulated projects government ministers as well as state chiefs are rightly
defined in a way that they can readily start executing. afraid to place a price on commodities seen as
essential to rural area welfare, for fear of a voting
Even if clearly defined projects existed, pricing and risk backlash. Rural areas, in particular, expect water to be
management, especially between public and private provided without cost. Some experts have suggested
entities, will need more sophistication and should introducing a “water credits” system similar to carbon
move away from a traditional “cheapest supplier” credits to discover the price of increasingly scarce
mindset. For example, two ultra-megawatt power potable supplies. But the Planning Commission does
facilities have been negotiated on 40-year fixed price not envisage much private participation in either
contracts. While in the short term this may seem like a irrigation or water supply.
The current state of the country’s infrastructure and the Building on the findings of the World Economic Forum’s
government’s new proposals to increase expenditure to Engineering & Construction: Scenarios to 2020,
9% of GDP by 2012 (see chart) formed the basis of a participants noted that the central government has
workshop organized by the World Economic Forum made a lot of progress on changing mindsets by
and the Confederation for Indian Industry (CII) ahead of actively involving the private sector and making the
the India Economic Summit. The private meeting bidding process for projects more transparent.
comprised a broad array of stakeholder groups Financing for projects in general did not seem to be an
including government officials, private sector players, issue, but participants called for greater depth in
global engineering firms, consultants, financial private sector bonds to match project tenures.
intermediaries and multilateral organizations, including
the World Bank. Private sector participants also called for more clarity
on the range of detailed projects envisaged by the
Infrastructure Spending government to assist in their planning and more detail
Overall infrastructure investment expected to increase from regarding the mechanism of public-private
$201 billion in the 10th plan, to $492 billion in the 11th
partnerships. They also highlighted the fact that
Water supply/
Sanitation
Storage
Airports
Gas
$0 100 200 300 400 $500 Finally, the group mandated that the Forum and CII
Anticipated investment (US$, billions)
produce a series of case studies highlighting
Source: Government Planning Commission; Lehman Brothers
infrastructure solutions already being implemented
around the country. This, they said, would help share
best practices within India and shed light on the Indian
infrastructure situation for global companies.
500
television. Between peasantry and prosperity, India Source: United Nations Food and Agricultural Organisation
Business Leaders in India Take on faster (see Figure 2). Normally a rising currency helps
the Climate Change Challenge keep a lid on inflation but, in India, the flood of cash
into the country and rapid growth are combining to
Business leaders sat down at the India Economic Summit accelerate price increases.
to discuss the climate change challenge. The high number
and level of participants during the programme’s two Figure 2: Value of the Rupee
sessions on the topic showed that there is rising business The rupee's relative value changing as the dollar-euro rate evolves
120
Participants were given expert overviews of the scale and Against US$
7/1/2002
1/1/2003
7/1/2003
1/1/2004
7/1/2004
1/1/2005
7/1/2005
1/1/2006
7/1/2006
1/1/2007
7/1/2007
Urgent action is required to avoid the tipping point that Some Indian industrialists suggested capital controls
scientists say will be reached if fast-growing countries emit to help stem the inflow of portfolio investments.
as rapidly as others have in the past. Business participants “Something has to be put there – not for money going
stated that the case for action in India is simple and out but for money coming in,” said Rahul Bajaj,
undeniable, and they are willing to step forward if Chairman, Bajaj Auto; Member of Parliament, India.
government hesitates. Participants expressed their view
that, irrespective of the United Nations Climate Change Despite the experiences of Malaysia and Chile,
Conference 2007 outcome, the Indian business community economists warn that capital controls would be a
should show leadership and start taking the first steps mistake. The strong rupee lowers the cost of importing
forward. much-needed capital goods, which can in turn be used
to boost productivity. India’s capital markets need to
be liberalized, they say, so they grow and become less
volatile. But until that happens, Indian companies will
have to get used to bigger swings in the rupee’s value.
With more than 71 million new jobs required over the next
five years, inclusive growth is an imperative for India.
be able to fill not only its own need for labour, but find 2,000
500
0
1975 2000 2025
(medium estimate)
Participants at the India Economic Summit had the opportunity to take part in four WorkSpace
sessions, which focused on different issues important to India’s future and sought a uniquely Indian
perspective in addressing them.
Participants looked at various innovative models that Experts and business leaders in this session looked at
are transforming India into a centre of excellence. climate change from a sector perspective to identify
These models were explored across sectors, cross-sector risks, explore leading practices and build
industries and business domains to determine how systemic solutions to this very relevant global issue.
they could be replicated. Participants split into groups Participants divided into groups to look at risks and
from various industries, where they co-designed ideal identify leading practices to start defining concrete
3-D models that would enable innovation in any context. actions they could take immediately. All concurred that
India has a large role to play in rolling back the effects
The groups came away with insight into how to of climate change.
encourage an environment conducive to innovative
thinking. All agreed that innovative ideas and Generally, the participants identified innovation as a
processes can often be applied from one industry to key to tackling the effects of climate change, as
another and that industries can learn from one drastic solutions are needed to ensure a sustainable
another. The concept of innovation may by necessity future. Participants noted that knowing the carbon
mean that organizations need to develop new footprint of a business’s supply chain is an important
business models to remain relevant. This is particularly step in learning where to make changes to reduce the
important for top-down institutions. Innovation is not footprint to zero. Energy efficiency was also flagged as
only about inspiration; it goes beyond new products an important priority for businesses to make, including
and services and should be viewed as a strategic investing in green technologies and products.
issue. Trying something new may mean making Participants further highlighted the significance of
mistakes, but should also mean being willing to invest advocating national and international frameworks such
in making mistakes to get to something really good. as market mechanisms to price carbon; a “greener”
Many participants concluded that innovation could be approach to urban and rural design; and a
viewed as an excursion: taking a few steps away from consumption tax, as opposed to an income tax.
their comfort zone and then returning full circle to their
issue or challenge with new insights and solutions.
Building on the World Economic Forum’s and the This WorkSpace session focused on exploring the
Schwab Foundation for Social Entrepreneurship’s elements that make companies successful.
focus on social entrepreneurship, this session Participants studied various cases, such as the rise
explored the concept of social entrepreneurship and and decline of empires, the unfair competitive
how it could be relevant and applicable in an Indian advantage of some economies, the viral nature of the
context. Participants were greeted in small groups by “Facebook” phenomenon, and the concept/lifestyle
a number of entrepreneurs from India and abroad, branding of enterprises such as Manchester United to
who explained how they became socially engaged. review what factors and unique features make them
Groups then broke out again to design their own successful – or unsuccessful. Participants examined
ventures to address an issue relevant to India’s future. what elements might be transferable to Indian
companies, then identified features that could
Nearly all groups agreed that effective social contribute to Indian companies’ international growth.
entrepreneurship is about scale. One person acting
alone is a good place to start, but has a small impact; Under the categories of brand, culture, cost
a larger group scales up the results and raises effectiveness, growth and innovation, participants
awareness about an issue. Further, scalability and found a number of positive factors unique to India.
sustainability require easy access to capital and a Culturally, Indians are positive about the future, learn
secure operating environment for socially-minded quickly from others and adapt well to change. Their
projects. One group coined the term social incubator success in the last century is a testament to these
– referring to the environment that fosters interest, cultural characteristics, which have allowed India to
investment and commitment to social projects. thrive in the face of challenges. The brand India itself
Moreover, social entrepreneurs should leverage is a positive force for international growth. Instead of
collective experience by collaborating with like-minded focusing on low costs, India should develop a high
individuals and companies. Companies should be value proposition in niche markets. One such niche
approached with a value proposition to leverage their market identified by one group is the wellness market,
strengths, help them expand into new business to which India’s cultural focus on holistic living,
markets and address gaps in Indian society, such as spiritualism, yoga and Ayurveda is highly valuable and
access to clean water or education for rural migrating marketable. Participants recommended that Indian
workers. Entrepreneurs by nature need to think companies operate with a view to sustainability by
creatively. For example, one group of participants increasing brand awareness, expanding country and
sought to address the shortage of cooking fuel for the local knowledge and by cultivating talent to lead
rural poor by creating a company producing cooking globally. Indian companies are smart to look at
gas from animal and human waste. Nearly all growth, while recognizing their limits. Indian
participants thought that, if a socially-minded venture companies should identify their competitive
is not a good business model, it is not worth doing. advantages and exploit them, scale up intelligently and
Social entrepreneurship is not only about doing good rapidly, and develop new models and concepts.
for good’s sake, they agreed.
The World Economic Forum would like to thank the officers and staff of the Confederation of Indian
Industry for their partnership in the India Economic Summit.
The World Economic Forum wishes to recognize the support of the following companies as Partners of
the India Economic Summit:
The World Economic Forum would also like to thank Sheila Dikshit, Chief Minister of the National Capital
Territory of Delhi, and RAK Investment Authority, Government of Ras Al Khaimah, United Arab Emirates,
for hosting activities during the India Economic Summit.
W. Lee Howell is Senior Director, Head of Asia and Global Agenda at the Forum. Sushant Palakurthi Rao is Associate
Director, Deputy Head of Asia at the Forum. The India Economic Summit was under their direct responsibility with
Chantal Adamson, Senior Event Manager and Summit Coordinator, and Shruti Bhatia, Senior Manager, India and
South Asia.
Lena Hagelstein, Global Agenda, Programme Manager Geopolitics, and Global Leadership Fellow, World Economic
Forum; Vidhi Tambiah, Associate Director, Content Development, World Economic Forum; and Samantha Tonkin,
Senior Media Manager, World Economic Forum, worked with Wayne Arnold and Alejandro Reyes, report writers
tasked by the World Economic Forum to produce this report.
The World Economic Forum would like to express its appreciation to the summary writers for their work at the
Summit. Session summaries are available at: www.weforum.org/india/summaries2007
Editing: Janet Hill, Editor, and Fabienne Stassen Fleming, Senior Editor
Special thanks to PricewaterhouseCoopers for their help in preparing data and statistics underpinning this report.