Professional Documents
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AN AGENDA F OR CHANGE
The Association of MBAs is the international impartial authority on postgraduate business education. Its accreditation service is the global standard for all MBA, DBA and MBM programmes. The Association is the only professional membership association for over 9,000 MBA students and graduates, accredited business schools, and MBA employers. The Research & Consultancy Centre (R&CC) has been established by the Association to develop its position as the independent and international authority on postgraduate management education. The Centre produces important and relevant research for the continual development of postgraduate management education worldwide, in order to promote the value of these programmes, and to provide an essential new service for all the Associations stakeholders. Any feedback, comments or questions on this report, or on the work of the R&CC is welcomed. Please contact: Mark Stoddard, Accreditation Projects Manager m.stoddard@mbaworld.com +44 (0)207 246 2697 Dina Giannikopoulou, Research Co-ordinator d.giannikopoulou@mbaworld.com +44 (0)207 246 2685
Founded in 1965, Durham Business School is one of the longest established business schools in the UK and has over 2800 students, representing more than 162 nationalities. 635 of these students are studying for an MBA. Most recently, it has been ranked in the top ten business schools in the country, according to The Economist 2009 Which MBA? ranking. Durham Business School received AACSB International accreditation in April 2009 making it one of only eleven schools in the UK to carry all three quality kitemarks. The School is characterised by premier quality research that in turn feeds into the curriculum and its teaching philosophy emphasises the practical and not just the theoretical aspects of business.
CONTENTS
1:
Introduction a) Executive Summary b) Methodology Responses: MBA Alumni a) Respondent Background b) Assessment of MBA Experience c) Opinions on MBA Development Post Economic Downturn d) Relevancy of the MBA Responses: Business Schools a) Respondent Background b) Assessment of Current MBA Curriculum c) Opinions on MBA Development Post Economic Downturn d) Relevancy of the MBA In Comparison: Alumni and Business Schools Conclusion: An Agenda for Change
04 05 08 09 10 13 22 27 30 31 32 39 42 43 51
2:
3:
4: 5:
INTRODUCTION
INTRODUCTION
The Post Downturn MBA: An Agenda for Change is a research report designed to assess the state of the current MBA market and to act as a catalyst for debate on how the MBA should develop in order to better train the business leaders of tomorrow. Business schools were widely criticised for contributing to the current economic crisis by producing MBAs that are focused on creating shareholder value and high risk strategies instead of sustainable practices and stakeholder responsibility. The downturn was considered by some to have revealed numerous shortcomings in the MBA, particularly in the fields of risk management, change management, business ethics and sustainability. In order to ensure that the MBA remains relevant and meets the needs of responsible business, the Association of MBAs in partnership with Durham Business School launched the MBA Curriculum Survey in July 2009. The questions were designed to take a closer look at the skills, competencies and knowledge that MBAs need to add value in the current climate and into the future. The report looks at responses from MBA alumni and business school data sets individually in sections two and three, respectively, and offers a comparison of responses in section four.
a) Executive Summary
In this report, respondents were asked to provide answers to questions by ranking their opinions on a scale of 1 to 5, with 1 indicating the lowest level of agreement and 5 the highest. MBA ALUMNI RESPONSES At the time alumni completed their MBA: The most important curriculum topics for alumni were: business policy and strategy (4.37), external factors affecting organisations (3.94), organisational theory (3.93), leadership and entrepreneurship (3.91) and change management (3.86). The topics which received the lowest average rating were: sustainability (2.72), corporate social responsibility (2.74) and corporate governance (2.94). When asked to rate the extent to which their MBA curriculum covered a range of topics related to the economic downturn, change management received the highest rating at 3.64, risk management received a modest 2.90, business ethics 2.48, and sustainability had the lowest rating of 2.20. The most important transferable skills were: communication (4.19), ability to manage change (4.18), problem solving (4.16), leadership (4.09), ability to make tough decisions (4.04) and teamwork (4.02). Transferable skills which received the lowest average rating were: stress management (2.91), assertiveness (3.63) and project management (3.65). No transferable skills were rated lower than 2.91, with the vast majority over 3.5, which indicates the general value of such skills on the MBA.
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INTRODUCTION
For todays MBA students: The topics which alumni feel are most important for the post downturn MBA are: business policy and strategy (4.41), change management (4.41), leadership and entrepreneurship (4.39), external factors affecting organisations (4.32), strategic risk and consequences (4.32) and creativity and innovation (4.24). While mostly the same topics remained in the top positions as when alumni completed their MBAs, respondents elevated strategic risk and consequences to a higher position, and placed a greater emphasis on creativity and innovation. The topics with the widest margins of difference between the time of graduation and the needs of todays students are: sustainability (+ 1.28), corporate social responsibility (+ 1.17), corporate governance (+ 1.08), risk management (+ 1.02) and business ethics (+ 0.98). The transferable skills which MBA alumni feel are most important for todays MBA students are: ability to manage change (4.58), communication (4.52), leadership (4.46), ability to deal with ambiguity (4.43), teamwork (4.40) and ability to make tough decisions (4.39). The transferable skills with the widest margins of difference between the time of graduation and the needs of todays students are: stress management (+ 0.91), ability to deal with ambiguity (+ 0.53), creativity (+ 0.44), interpersonal skills (+ 0.41) and ability to manage change (+ 0.40). When asked how relevant they think their MBA is today, the average response was 4.01. BUSINESS SCHOOL RESPONSES In the current MBA curriculum: The vast majority of business schools have undergone a full re-design of their curriculum within the past five years. Of those, 11% did so within six months prior to being surveyed, and 54% within six months to two years. This suggests that business schools therefore regularly update their offerings to keep pace with changes in the economy and the demands of the marketplace. The most important curriculum topics are: business policy and strategy (4.71), leadership & entrepreneurship (4.46), globalisation (4.33), business ethics (4.17) and external factors affecting organisations (4.10) The topics with the lowest, but still significant average ratings are: risk management (3.41), business research methods (3.51), consultancy skills (3.52), stakeholder relationships (3.56) and strategic risk and consequences (3.71). When asked to rate the extent to which their MBA curriculum covers a range of topics related to the economic downturn, change management received the most coverage (4.01), then business ethics (3.65), sustainability (3.46) and lastly risk management (3.43). For schools that redesigned their curriculum within six months of the survey, coverage of business ethics and sustainability increased substantially while the increase in change management and risk management was smaller. The most important transferable skills in the current MBA are: teamwork (4.53), leadership (4.53), interpersonal skills (4.49), communication (4.42) and ability to manage change (4.38).
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INTRODUCTION
For todays MBA students: The topics which schools feel are most important are: business ethics (4.59), business policy and strategy (4.58), leadership and entrepreneurship (4.56), sustainability (4.54) and globalisation (4.50). The topics with the widest margins of difference between the needs of todays economic climate and the MBA curriculum are: risk management (+ 0.86), sustainability (+ 0.71), strategic risk & consequences (+ 0.58), stakeholder relationships (+ 0.50) and corporate governance (+ 0.49). The transferable skills which business schools rate as most important in todays economic climate are: ability to manage change (4.75), ability to deal with ambiguity (4.72), communication (4.72), leadership (4.71) and teamwork (4.68). Business schools overwhelmingly consider the MBA to be the most relevant vehicle for developing business leaders, with 91% in agreement. The current priority areas for development for schools with regard to their MBA curriculum are sustainability, pedagogy, and leadership.
MBA ALUMNI AND BUSINESS SCHOOL COMPARISONS For most academic topics the divergence of opinion between alumni and business schools is not statistically significant, which suggests that alumni and business schools have similar ideas about the quality of the MBA, its curriculum, and how to best improve it. The curriculum topics rated as most important in todays economic climate when alumni and business school ratings are combined are: business policy and strategy (4.50), leadership and entrepreneurship (4.48), change management (4.45), external factors affecting organisations (4.38), business ethics (4.37) and creativity and innovation (4.36). Of the topics most closely related to the economic downturn, change management is by far the most covered, and sustainability the least, with general consensus among alumni and business schools. Overall, alumni reported lower ratings than schools in all categories, while recent graduates and business schools have more similar scores. This indicates an increased amount of emphasis on these topics in recent years, possibly even before the downturn. Data suggests that business schools think they are putting far greater emphasis on ethics and sustainability than alumni experienced, particularly in a core or integrated way. This suggests that schools are not delivering these topics as successfully they believe they are. Together, alumni and business schools rated the following as the most important transferable skills: ability to manage change (4.67), communication (4.62), leadership (4.59), ability to deal with ambiguity (4.58) and teamwork (4.54).
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INTRODUCTION
b) Methodology
The research project was initiated by Durham Business School in late 2008, and developed in partnership with the Association of MBAs in early February 2009. At that time the questionnaires were designed by Durham Business School and edited by the Associations Research & Consultancy Centre. The survey was launched electronically on Survey Monkey beginning July 14, 2009. The Survey Monkey account, access to data, and communications with participants were all managed by the Associations Research & Consultancy Centre in London. An email linking to the electronic questionnaires on Survey Monkey was sent by the Association of MBAs to two groups: a) contacts affiliated with the Deans and Directors of all 158 accredited business schools, and b) MBA alumni who were current members of the Association of MBAs. All the respondents were therefore part of the Associations network of internationally accredited MBA programmes. Both surveys closed on 10 September, 2009. In total 100 business schools (of 158 at the time of the survey) completed the questionnaire, and 544 members completed the alumni version. Responses spanned a wide geographic region, though a significant proportion of the data comes from Western Europe. The majority of questions asked respondents to rate their views on a five-point scale. The results are presented according to the mean average, a number between 1 and 5. Where possible, the answers are broken down into subcategories according to a number of relevant variables. In addition to the quantitative data, several questions consisted of open-text boxes where subjects were asked to type in their responses. The responses were analysed, coded into categories, and presented as percentages. All percentages have been rounded to the nearest whole figure, and as such all totals may not add up to exactly 100%. Data analysis and the writing of the report were carried out in collaboration between the Association of MBAs and Durham Business School.
08
3% 19%
11%
26 - 35 36 - 45 46 - 55 56 - 65 Over 65
21%
Male Female
79%
27% 40%
Albania Argentina Australia Austria Barbados Belgium Bermuda Brazil Bulgaria Cameroon Canada China Congo Croatia Cyprus Denmark
Estonia Finland France Germany Ghana Greece Hungary India Iraq Ireland Italy Jamaica Japan Kazakhstan Kenya Lebanon
Malaysia Malta Mauritius Mexico Morocco Netherlands New Zealand Nigeria Pakistan Peru Poland Portugal Qatar Romania Russia Slovenia
South Africa Spain Switzerland Togo Ukraine United Kingdom USA Zambia Zimbabwe
10
5% 11%
1% 13% 19%
2008-2009 2003-2007 1999-2002 1990-1998 1980-1989
33%
40%
1% 3% 23%
31% 20%
Figure 2.3: Year of graduation
iii) Current Status The majority of respondents (66%) reported being employed full time, while 23% were self employed (see Table 2.2).
Employment Status Employed Full Time Employed Part Time Self Employed Further Study Retired Unemployed
Table 2.2: Current employment status
66% 3% 23% 1% 4% 4%
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Job Title CEO / President Main Board Director / Partner / Vice-President Subsidiary Board Director Senior Manager / Senior Professional Middle Manager / Middle Professional Junior Manager Independent Consultant Sole Trader / Self Employed Other
Table 2.3: Current job title
The two largest business areas represented in this report, after Other (18%), were Consulting (15%) and Finance (13%).
Business Area Aeronautics Automobiles Building & Construction Chemicals Computer Services Consulting Education Electrical Engineering Energy Finance Food, Drinks & Tobacco Information Technology Mechanical Engineering Media Petroleum Pharmaceutical & Health Care Public Services Retail Telecommunications Travel & Transport Other (please specify)
Table 2.4: Current employment status
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Career progression Career change Personal development Gain more detailed knowledge/improve skills Broaden knowledge / skills Gain credibility
Table 2.5: Why did you choose to do an MBA?1
3.77
3.48
3.24
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Figure 2.5: How does your MBA assist you in todays uncertain times?
1
This was an open-text question which allowed respondents to cite a number of reasons which were then coded into categories. For this reason the responses do not equal 100%.
13
Integrate learning from a range of subject areas to understand and address complex situations holistically Know and understand organisations, the external context in which they operate and how they are managed Integrate new knowledge with previous learning experiences
4.19
4.17
4.19
3.95
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
To what extent did your MBA coursework include the following areas? MBAs were asked to rate the extent to which their coursework included a number of different teaching tools, from 1: To a very small extent to 5: To a very large extent. Figure 2.7 shows that responses varied greatly. The most widespread methods by far were case studies (4.24) and dissertations (4.00). These were followed by peer-to-peer learning (3.59), which is one of the tenets on which the MBA is based, and business simulations (3.16). The less widespread methods included guest speakers (2.99), consultancy projects (2.81), and internships (1.54). Consultancy projects and internships are valuable parts of the MBA curriculum, but being resource intensive for both students and faculty perhaps makes them harder to integrate as part of the core curriculum in most MBA programmes.
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Internships
1.54 3.59 2.99 2.81 4.00 4.24 3.16 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Peer-to-peer learning
Case studies
Business simulations
Figure 2.7: To what extent did your MBA coursework include the following areas?
Table 2.6 breaks down the data above by year of graduation. Case studies and dissertations consistently ranked highest among MBA graduates across time (with the exception of dissertations prior to 1970). Internships and consultancy projects also consistently rated lowest, but with increasing prominence in the most recent MBA graduates, suggesting a rise in importance in the modern MBA.
Rating Average 2008 2009 2003 2007 1999 2002 1990 1998 1980 1989 1970 1979 Before 1970
Business simulations Case studies Dissertation Consultancy project (in-company) Guest speakers Peer-to-peer learning Internships
Please rate the following topics on their importance at the time you completed your MBA Respondents were asked to rate the importance of a number of business related topics at the time they completed their MBA, from 1: Very unimportant to 5: Very important. A full breakdown is shown in Figure 2.8. The most important topics, with the highest averages out of 5, were: Business policy and strategy (4.37) Organisational theory (3.93) Change management (3.86) External factors affecting organisations (3.94) Leadership and entrepreneurship (3.91)
Those which received the lowest average rating were: Sustainability (2.72) Corporate governance (2.94) Corporate social responsibility (2.74)
15
Sustainability Strategic risk and consequences Stakeholder relationships Risk management Production and marketing of goods/services Organisational theory Leadership and entrepreneurship Human resource management Globalisation Financing of business enterprise External factors affecting organisations Creativity and innovation Corporate social responsibilty Corporate governance Consultancy skills Change management Business research methods Business policy and strategy Business ethics Accountancy practices 1.00 1.50 2.00 2.50
2.72 3.54 3.26 3.16 3.75 3.93 3.91 3.73 3.49 3.66 3.94 3.64 2.74 2.94 3.10 3.86 3.32 4.37 3.16 3.72 3.00 3.50 4.00 4.50 5.00
Figure 2.8: Importance of topics at the time you completed your MBA
Table 2.7 breaks down the responses by year of graduation. In general, MBAs who graduated in 20082009 had higher average responses than in previous years for many of the topics listed. The widest margins between 20082009 and 20032007 were for the following topics, in order: Sustainability (+ 0.49) Financing of business enterprise (+ 0.47) Consultancy skills (+ 0.36) Corporate governance (+ 0.28) Risk management (+ 0.49) Globalisation (+ 0.36) Corporate social responsibility (+ 0.29) Business ethics (+ 0.26)
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The needs and requirements of MBA graduates has therefore shifted over time, from a more focused programme on functional skills and leadership, to a broader, more comprehensive curriculum required today.
Answer Options Accountancy practices Business ethics Business policy and strategy Business research methods Change management Consultancy skills Corporate governance Corporate social responsibility Creativity and innovation External factors affecting organisations Financing of business enterprise Globalisation Human resource management Leadership and entrepreneurship Organisational theory Production and marketing of goods/services Risk management Stakeholder relationships Strategic risk and consequences Sustainability
Rating Average
2008 2009
2003 2007
1999 2002
1990 1998
1980 1989
1970 1979
Before 1970
3.72 3.16 4.37 3.32 3.86 3.10 2.94 2.74 3.64 3.94 3.66 3.49 3.73 3.91 3.93 3.75 3.16 3.26 3.54 2.72
3.71 3.67 4.44 3.67 4.10 3.53 3.61 3.49 3.96 3.90 3.98 4.02 3.90 4.27 3.88 3.86 3.84 3.65 3.96 3.71
3.51 3.41 4.39 3.66 3.98 3.17 3.33 3.20 3.81 3.88 3.51 3.66 3.77 4.11 3.90 3.70 3.35 3.53 3.66 3.22
3.79 3.34 4.33 3.35 4.14 3.43 3.11 2.91 3.88 4.08 3.77 3.73 3.75 4.05 4.03 3.74 3.43 3.64 3.71 2.99
3.67 2.97 4.32 3.15 3.95 2.90 2.67 2.42 3.56 4.02 3.58 3.38 3.77 3.83 3.85 3.72 2.99 3.11 3.45 2.30
3.96 2.71 4.38 3.06 3.02 2.77 2.35 2.17 3.19 3.60 3.52 2.90 3.41 3.44 3.98 3.88 2.54 2.59 3.21 2.14
4.35 2.48 4.52 3.00 2.96 2.43 2.17 1.95 2.78 3.87 3.96 2.59 3.52 3.23 4.00 3.70 2.41 2.35 2.78 1.50
3.50 3.00 4.00 2.00 2.50 3.50 2.00 2.00 3.50 4.50 4.50 3.50 3.50 4.50 4.50 3.50 2.00 1.50 3.00 1.00
Table 2.7: Importance of topics at the time you completed your MBA (year of graduation)
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Risk management
2.90
Change management
3.64
Substainability
2.20
Business ethics
2.48
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Figure 2.9: Extent to which MBA covered business ethics, sustainability, change management and risk management
Table 2.8 breaks down the responses by year of graduation. MBAs who graduated in 20082009 reported significantly higher averages than their earlier counterparts, particularly in business ethics (+ 0.69), sustainability (+ 0.68), and risk management (+ 0.47). Change management retained the highest scores across time, while there is a general trend of incremental growth in other subjects. While business schools are showing greater interest in these topics after the downturn, awareness of their importance to the curriculum has been increasing steadily over time.
Overall
2008 2009
2003 2007
1999 2002
1990 1998
1980 1989
1970 1979
Before 1970
Table 2.8: Extent to which MBA covered business ethics, sustainability, change management and risk management (year of graduation)
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60% 52% 35% 25% 17% 23% 35% 30% 28% 22% 50%
Sustainability
Elective Module
Change management
Risk management
Integrated/Thermatic
Figure 2.10: How were business ethics, sustainability, change management and risk management primarily covered in the curriculum?
Please rate the importance of the following transferable skills at the time you completed your MBA Respondents were asked to rate the importance of a number of transferable skills at the time they completed their MBA, from 1: Very unimportant to 5: Very important. A full breakdown is shown in Figure 2.11. The most important skills, with the highest averages out of 5, were: Communication (4.19) Problem solving (4.16) Ability to make tough decisions (4.04) Ability to manage change (4.18) Leadership (4.09) Teamwork (4.02)
Core Module refers to a mandatory module in the MBA curriculum specifically focused on this area. Elective Module refers to a module that students can choose to take as part of their curriculum if they wish. Integrated / Thematic refers to the fact that the programme has been specifically designed to include reference to these topics across each module in the programme.
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None of the transferable skills were rated lower than 2.91, with the vast majority over 3.5, which indicates the general value of such skills on the MBA. Because the MBA is a post experience degree, most MBA students will already possess a number of transferable skills prior to embarking on the programme. For this reason, they may feel that some of these skills were not particularly enhanced any further by the MBA.
Teamwork Stress management Project management Problem solving Presentation skills Negotiation Motivation Leadership Interpersonal skills Initiative Creativity Confidence Communication Assertiveness Ability to manage change Ability to make tough decisions Ability to deal with ambiguity 1.00 1.50 2.00 2.50 3.00 3.50 3.63 3.78 3.74 2.91 3.65
4.02
4.16
Figure 2.11: Importance of transferable skills at the time you completed your MBA
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Overall
2008 2009
2003 2007
1999 2002
1990 1998
1980 1989
1970 1979
Before 1970
Ability to deal with ambiguity Ability to make tough decisions Ability to manage change Assertiveness Communication Confidence Creativity Initiative Interpersonal skills Leadership Motivation Negotiation Presentation skills Problem solving Project management Stress management Teamwork
3.90 4.04 4.18 3.63 4.19 3.90 3.72 3.93 3.97 4.09 3.97 3.74 3.78 4.16 3.65 2.91 4.02
4.22 4.26 4.39 3.98 4.35 4.07 3.89 4.07 4.20 4.43 4.22 4.04 3.83 4.33 3.96 3.51 4.30
3.92 4.21 4.33 3.77 4.38 3.98 3.97 4.09 4.23 4.34 4.14 3.81 3.79 4.03 3.65 3.14 4.02
3.88 4.04 4.29 3.71 4.27 3.83 3.90 4.03 3.89 4.12 3.99 3.82 3.82 4.23 3.76 3.08 4.10
3.84 3.93 4.21 3.50 4.14 3.89 3.60 3.86 3.88 3.99 3.89 3.61 3.74 4.09 3.51 2.71 3.90
3.73 3.96 3.75 3.45 3.94 3.78 3.49 3.80 3.80 3.80 3.84 3.78 3.88 4.33 3.76 2.53 4.06
4.09 3.91 3.45 3.32 3.77 3.86 3.09 3.41 3.68 3.64 3.50 3.27 3.50 4.09 3.14 2.23 3.68
4.00 4.00 4.00 3.00 3.50 4.00 3.00 3.00 4.00 3.50 3.50 3.00 2.50 4.50 3.50 1.50 4.50
Table 2.9: Importance of transferable skills at the time you completed your MBA
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While mostly the same topics remained in the top positions, alumni elevated strategic risk and consequences to a higher position. In addition, more emphasis was placed on creativity and innovation. This indicates that the business climate into which new MBAs are entering requires a higher amount of outside-the-box thinking, as many of the traditional models of doing business are changing after the downturn. The topics with the lowest ratings when alumni completed their MBAs increased significantly in importance. Sustainability went from 2.72 to 4.00, corporate social responsibility went from 2.74 to 3.91, and corporate governance increased from 2.94 to 4.02. Only one topic decreased in importance: organisational theory. The topics with the widest margins of difference are listed below. They represent the topics with the highest increase in reported value in light of the downturn. Sustainability (+ 1.28) Corporate governance (+ 1.08) Business ethics (+ 0.98) Corporate social responsibility (+ 1.17) Risk management (+ 1.02)
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Sustainability Strategic risk and consequences Stakeholder relationships Risk management Production and marketing of goods/services Organisational theory Leadership and entrepreneurship Human resource management Globalisation Financing of business enterprise External factors affecting organisations Creativity and innovation Corporate social responsibilty Corporate governance Consultancy skills Change management Business research methods Business policy and strategy Business ethics Accountancy practices 1.00 1.50 2.00 2.50
2.72 4.00 3.54 4.32 3.26 4.00 3.16 4.18 3.75 3.93 3.93 3.62 3.91 4.39 3.73 3.91 3.49 4.03 3.66 4.15 3.94 4.32 3.64 4.24 2.74 3.91 2.94 4.02 3.10 3.50 3.86 4.41 3.32 3.51 4.37 4.41 3.16 4.14 3.72 3.94 3.00 3.50 4.00 4.50 5.00
Current curriculum
Figure 2.12: Importance of topics at the time you completed your MBA and for post downturn students
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Accountancy practices Business ethics Business policy and strategy Business research methods Change management Consultancy skills Corporate governance Corporate social responsibility Creativity and innovation External factors affecting organisations Financing of business enterprise Globalisation Human resource management Leadership and entrepreneurship Organisational theory Production & marketing of goods/services Risk management Stakeholder relationships Strategic risk and consequences Sustainability
3.94 4.14 4.41 3.51 4.41 3.50 4.02 3.91 4.24 4.32 4.15 4.03 3.91 4.39 3.62 3.93 4.18 4.00 4.32 4.00
4.00 4.34 4.43 3.68 4.56 3.66 4.19 4.16 4.31 4.40 4.14 4.14 4.18 4.51 3.79 3.95 4.37 4.30 4.53 4.33
3.92 4.09 4.40 3.47 4.37 3.46 3.98 3.85 4.22 4.29 4.15 4.00 3.84 4.36 3.57 3.92 4.13 3.92 4.26 3.92
3.75 4.18 4.41 3.63 4.32 3.78 4.00 3.86 4.27 4.29 3.86 3.99 3.78 4.37 3.53 3.78 3.99 4.03 4.22 4.08
4.07 4.13 4.38 3.48 4.41 3.60 4.27 3.88 4.14 4.35 4.38 3.95 3.83 4.28 3.60 3.82 4.37 4.03 4.37 3.97
Education
Overall
Male
3.83 4.31 4.52 3.55 4.24 3.76 4.07 4.28 4.45 4.24 4.07 4.10 3.93 4.66 3.64 4.14 4.17 4.07 4.28 4.28
3.89 3.74 4.19 3.38 4.46 3.41 3.89 3.70 4.04 4.22 4.19 3.96 3.81 4.07 3.38 3.70 4.08 4.00 4.15 4.00
3.79 4.10 4.34 3.10 4.49 3.28 3.74 3.72 4.32 4.28 3.92 3.95 3.79 4.51 3.44 3.89 4.05 3.85 4.21 3.86
3.97 4.22 4.58 3.53 4.35 3.27 4.13 3.92 4.32 4.35 4.15 4.00 3.92 4.58 3.50 3.97 4.23 3.87 4.31 4.08
Finance
3.57 3.86 4.21 3.86 4.57 3.29 4.00 3.86 4.14 4.36 3.86 4.29 4.14 4.43 3.93 4.14 3.86 4.21 4.07 3.86
Table 2.10: Importance of topics for todays students (gender, business area, job title)
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Public Services
CEO/President
Consulting
Female
4.00 4.12 4.39 3.56 4.48 3.51 4.08 3.93 4.26 4.33 4.25 4.07 3.80 4.32 3.66 3.95 4.27 4.08 4.37 3.99
All of these transferable skills were in the top-rated positions at the time alumni completed their MBAs, with the exception of ability to deal with ambiguity, and are therefore the skills consistently considered the most valuable to graduates. The transferable skills which received the lowest average rating remain unchanged [assertiveness (3.81), and stress management (3.82)]. The skills with the widest margins of difference are listed below. They represent the skills with the highest increase in reported value in light of the downturn: Stress management (+ 0.91) Creativity (+ 0.44) Ability to manage change ( + 0.40) Ability to deal with ambiguity (+ 0.53) Interpersonal skills (+ 0.41)
Business schools should therefore consider the ways in which these skills can be developed in their MBA programmes.
Teamwork Stress management Project management Problem solving Presentation skills Negotiation Motivation Leadership Interpersonal skills Initiative Creativity Confidence Communication Assertiveness Ability to manage change Ability to make tough decisions Ability to deal with ambiguity 1.00 1.50 2.00 2.50 3.00 3.50 2.91
4.02 4.40 3.82 3.65 4.04 4.16 4.37 3.78 4.03 3.74 4.13 3.97 4.24 4.09 4.46 3.97 4.38 3.93 4.26 3.72 4.16 3.90 4.11 4.19 4.52 3.63 3.81 4.18 4.58 4.04 4.39 3.90 4.43 4.00 4.50 5.00
Current curriculum
Figure 2.13: Importance of transferable skills at the time you completed your MBA and for post downturn students
25
Ability to deal with ambiguity Ability to make tough decisions Ability to manage change Assertiveness Communication Confidence Creativity Initiative Interpersonal skills Leadership Motivation Negotiation Presentation skills Problem solving Project management Stress management Teamwork
4.43 4.39 4.58 3.81 4.52 4.11 4.16 4.26 4.38 4.46 4.24 4.13 4.03 4.37 4.04 3.82 4.40
4.41 4.54 4.77 4.01 4.65 4.21 4.27 4.37 4.62 4.68 4.42 4.29 4.16 4.53 4.34 4.29 4.47
4.44 4.36 4.53 3.76 4.49 4.08 4.13 4.24 4.32 4.40 4.20 4.09 3.99 4.33 3.96 3.70 4.38
4.54 4.33 4.57 4.08 4.47 4.26 4.31 4.33 4.39 4.53 4.25 4.13 4.13 4.51 4.14 3.83 4.44
4.42 4.44 4.61 3.67 4.58 4.05 4.12 4.30 4.44 4.33 4.33 4.11 4.07 4.28 4.04 3.89 4.42
Education
Overall
Male
4.48 4.30 4.37 3.48 4.37 3.97 4.23 4.20 4.40 4.47 4.13 4.00 4.03 4.40 4.07 3.69 4.40
4.54 4.54 4.78 3.52 4.44 3.96 4.15 4.30 4.26 4.44 4.22 4.19 3.67 4.58 4.15 3.89 4.37
4.26 4.11 4.32 3.53 4.34 4.05 4.05 4.21 4.21 4.32 4.19 3.74 3.61 4.16 3.66 3.43 4.19
4.43 4.52 4.57 4.00 4.60 4.33 4.25 4.29 4.35 4.63 4.35 4.22 4.19 4.38 4.17 3.87 4.40
4.21 4.64 4.79 3.79 4.50 4.07 3.86 4.36 4.21 4.43 4.07 4.14 4.29 4.36 3.86 3.79 4.57
Table 2.11: Importance of transferable skills for todays students (gender, business area, job title)
26
Public Services
CEO/President
Consulting
Finance
Female
4.49 4.38 4.61 3.80 4.57 4.02 4.14 4.19 4.40 4.53 4.27 4.08 3.97 4.34 4.02 3.95 4.46
4.67
2.96
3.05
3.55
The material used during my MBA was upto-date and relevant The MBA should adopt a stakeholder focus - concerning all those affected by the actions of an organisation, rather than a shareholder focus
4.03
1.00
Figure 2.14: To what extent do you agree with these statements about MBA relevancy?
Please take a moment to consider three ways in which the MBA could be changed to better prepare future students in a now changed working world. Members were provided with three open-text boxes to suggest ways in which the MBA could be changed to better prepare students post-downturn. The main responses are listed in Table 2.12. Improvements to the MBA Ethics Continuing professional development Risk management Leadership Improved case studies More stringent admissions policies Internships / in-company projects Change management Curriculum development International Sustainability Real business situation focus Soft skills
Percentage reporting this
10% 16% 12% 11% 13% 14% 15% 16% 16% 18% 36% 31% 34%
Table 2.12: Ways to change the MBA; percentage of member respondents mentioning given topic
27
28
10% 26% 3% 3%
20% 8% 21%
Table 2.13: Criteria MBA alumni would look for in a programme today1
Of the 26% of respondents who were concerned about school rating, half suggested it would be their primary concern. Approximately 10% of respondents also stated that the intake of the school would be important to them, specifically the work and cultural backgrounds of their cohort. By far the greatest concern was the content of the curriculum, with more than half of all respondents suggesting topics that should be covered. The most frequently cited are listed in Table 2.13. Most notably, 19% suggested they would look for a course which contained more coverage of change management, with risk management and leadership also featuring heavily. In the Other category, responses generally revolved around the delivery of curriculum, discussing the importance of group work, internships and guest speakers. More than half of the respondents that made these comments said that they would look for a course that contained more practical elements in MBA teaching.
This was an open-text question which allowed respondents to cite a number of reasons which were then coded into categories. For this reason the responses do not equal 100%.
29
8% 8% 35%
12% 4%
33%
Figure 3.1: Business school respondents by region
Figure 3.2 shows that respondent schools were experienced providers of MBAs with only 2% offering MBAs for less than six years. Approximately 36% of schools offered MBAs for more than 20 years. Figure 3.3 shows that the participating business schools predominantly offered Part Time and Full Time programmes.
2%
3 - 5 years
18%
6 - 10 years
36%
44%
Figure 3.2: How long have you offered an MBA?
78%
11%
12%
0 Full Time Figure 3.3: Mode(s) of study offered Part Time Modular Blended Learning Distance Learning
31
3%
2%
11%
29%
54%
Figure 3.4: How long since your MBA underwent a full curriculum redesign?
Integrate learning from a range of subject areas to understand and address complex situations holistically
4.46
Know and understand organisations, the external context in which they operate and how they are managed
4.44
4.31
4.35
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Figure 3.5: To what extent do these phrases capture the essence of the MBA?
32
Internships
2.19 4.05 3.63 3.85 3.82 4.26 3.14 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Peer-to-peer learning
Case studies
Business simulations
Figure 3.6: To what extent does your MBA coursework include the following areas?
33
Peer-to-peer learning
Business simulations
Guest speakers
Case studies
Dissertation
Overall 06 months 6 months2 years 35 years 610 years Longer than 10 years Europe (Western and Southern) UK Russia & Eastern Europe South America North America Asia
3.14 2.78 3.11 3.21 3.00 5.00 3.60 2.68 2.50 3.11 3.17 3.20
4.26 3.78 4.37 4.22 4.50 5.00 4.30 4.21 3.75 4.20 4.17 4.60
3.82 4.75 3.42 4.12 4.50 4.50 3.50 4.25 3.50 4.00 3.20 3.80
3.85 3.38 3.96 3.88 3.00 4.00 3.88 4.11 3.75 3.22 4.17 2.60
3.63 3.89 3.50 3.85 3.00 4.00 3.54 3.79 3.75 3.20 3.50 4.20
4.05 4.67 3.98 4.08 4.00 2.50 3.85 4.25 4.75 3.67 3.83 3.60
2.19 3.17 2.09 2.32 1.00 1.00 2.48 2.24 2.00 2.22 2.40 1.20
Table 3.1: Structure of your MBA coursework (time since MBA re-design and region)
There is considerable regional diversity apparent regarding the range of teaching and learning styles employed on the accredited MBA, and much of the reasoning for this may be historical and cultural as well as by specific design. However, the breadth of styles used across the globe is impressive, with only the use of internships rated consistently low. Please rate the following topics on their importance within your current MBA Business schools were asked to rate the importance of a number of management related topics in their current MBA, from 1: Very unimportant to 5: Very important. A full breakdown is shown in Figure 3.7. The most important topics, with the highest averages out of 5, were: Business policy and strategy (4.71) Globalisation (4.33) External factors affecting organisations (4.10) Leadership & entrepreneurship (4.46) Business ethics (4.17)
Those which received the lowest, but still significant average rating were: Risk management (3.41) Consultancy skills (3.52) Strategic risk and consequences (3.71) Business research methods (3.51) Stakeholder relationships (3.56)
34
Internships
Sustainability Strategic risk and consequences Stakeholder relationships Risk management Production and marketing of goods/services Organisational theory Leadership and entrepreneurship Human resource management Globalisation Financing of business enterprise External factors affecting organisations Creativity and innovation Corporate social responsibilty Corporate governance Consultancy skills Change management Business research methods Business policy and strategy Business ethics Accountancy practices 1.00 1.50 2.00 2.50 3.00 3.50 3.51 3.52 3.56 3.41
3.83 3.71
3.99 3.78 4.46 4.00 4.33 4.06 4.10 4.06 3.99 3.78
4.05
To what extent does your MBA curriculum cover business ethics, sustainability, change management and risk management? Business schools were asked to consider four topics in greater depth and to rate the extent to which they were covered in their curriculum, from 1: To a very small extent to 5: To a very large extent.
35
Risk management
3.43
Change management
4.01
Substainability
3.46
Business ethics
3.65
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Figure 3.8: Extent to which your current MBA covers business ethics, sustainability, change management and risk management
Table 3.2 breaks down the data by time since curriculum re-design. It is interesting to note that, for schools who re-designed their curriculum within six months of the survey, coverage of business ethics and sustainability increased substantially while the increase in change management and risk management was smaller. It is also apparent that European schools consider themselves to be leading the way with regards to coverage of such topics.
Change management
Overall 06 months 6 months2 years 35 years 610 years Longer than 10 years Europe (Western and Southern) UK Russia & Eastern Europe South America North America
3.65 4.11 3.52 3.64 3.50 4.50 3.81 3.46 3.00 3.56 4.17
3.46 4.00 3.51 3.12 3.00 4.50 3.85 3.16 2.67 3.22 3.50
4.01 4.33 4.05 3.68 5.00 5.00 4.19 3.96 4.00 3.89 4.00
3.43 3.78 3.50 3.12 3.00 4.50 3.54 3.19 3.33 3.78 3.50
Table 3.2: Extent to which current MBA covers business ethics, sustainability, change management and risk management (time since curriculum re-design and region)
36
Risk management
Business ethics
Sustainability
40%
40%
Sustainability
Elective Module
Change management
Risk management
Integrated/Thermatic
Figure 3.9: How are business ethics, sustainability, change management and risk management primarily covered in the current curriculum?
37
Those which received the lowest, though still significant average rating were: Stress management (3.24) Project management (3.86) Assertiveness (3.77)
The number of skills rated 4 or above illustrates the importance that schools place on a broad range of transferable skills on their MBA.
Teamwork Stress management Project management Problem solving Presentation skills Negotiation Motivation Leadership Interpersonal skills Initiative Creativity Confidence Communication Assertiveness Ability to manage change Ability to make tough decisions Ability to deal with ambiguity 1.00 1.50 2.00 2.50 3.00 3.50 4.00 3.77 4.38 4.18 4.29 4.50 4.06 4.01 4.17 4.42 3.90 3.90 4.08 3.24 3.86 4.37
4.53
4.53 4.49
5.00
38
Business policy and strategy, and leadership and entrepreneurship remain in the top three most important topics among business schools. However, the schools surveyed now consider business ethics to have more prominence in todays economic climate. In addition, sustainability and globalisation have entered the list of top five important topics.
Sustainability Strategic risk and consequences Stakeholder relationships Risk management Production and marketing of goods/services Organisational theory Leadership and entrepreneurship Human resource management Globalisation Financing of business enterprise External factors affecting organisations Creativity and innovation Corporate social responsibilty Corporate governance Consultancy skills Change management Business research methods Business policy and strategy Business ethics Accountancy practices 1.00 1.50 2.00 2.50 3.00 3.50 3.51 3.56 3.56 3.41
3.83 4.54 3.71 4.29 3.56 4.06 4.27 3.99 3.95 3.78 4.46 4.56 4.00 4.09 4.33 4.50 4.06 4.10 4.10 4.43 4.06 4.48 3.99 4.46 3.78 4.27 3.52 3.59 4.05 4.49 4.71 4.58 4.17 4.59 3.72 3.82 4.00 4.50 5.00
Current curriculum
Figure 3.11: Importance of topics to your current MBA and for post-downturn students
39
It is notable that the widest difference in ratings of importance among business schools appears in topics for which MBAs have received the most criticism in recent times, with risk management featuring most prominently. Figure 3.12 shows the results of the comparison of the importance of various transferable skills in current MBA programmes with their importance for post downturn students. The transferable skills with the highest average rating, from 1: Very unimportant to 5: Very important, in todays economic climate were: Ability to manage change (4.75) Communication (4.72) Teamwork (4.68) Ability to deal with ambiguity (4.72) Leadership (4.71)
All of these transferable skills were in the top positions in the current MBA curriculum, with the exception of the ability to deal with ambiguity. This is evidence that these are among the skills consistently considered the most valuable for MBAs according to business schools. The transferable skills which received the lowest average rating were stress management (3.92) and assertiveness (3.97). The skills with the widest margins of difference, which indicate the highest divergence of opinion between what the schools are currently focusing on as opposed to what they believe the market needs, were: Stress management (+ 0.68) Initiative (+ 0.45) Creativity (+ 0.62) Ability to deal with ambiguity (+0.43)
40
Teamwork Stress management Project management Problem solving Presentation skills Negotiation Motivation Leadership Interpersonal skills Initiative Creativity Confidence Communication Assertiveness Ability to manage change Ability to make tough decisions Ability to deal with ambiguity 1.00 1.50 2.00 2.50 3.00 3.50 4.00 3.77 3.97 4.38 4.06 3.24 3.92 3.86 4.19 4.37
4.53 4.68
4.65 3.90 4.13 3.90 4.29 4.08 4.39 4.53 4.71 4.49 4.65 4.51 4.01 4.63 4.17 4.24 4.42 4.72
Current curriculum
Figure 3.12: Importance of transferable skills to your current MBA and for post downturn students
41
3.27
2.38
4.17
4.28
The MBA should adopt a stakeholder focus - concerning all those affected by the actions of an organisation, rather than a shareholder focus
4.21
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Figure 3.14: To what extent do you agree with these statements about MBA relevancy?
Business schools were provided with three open-text boxes to suggest ways in which the MBA could be changed to better prepare students post-downturn. The main responses are shown in Figure 3.15. The current priority areas for development for schools with regard to their MBA curriculum are sustainability, pedagogy, and leadership, with risk management surprisingly low.
20% Percentage of respondents concerned about topic 15%
11% 12% 11% 7% 11% 18% 15%
10%
6%
5% 0%
Ethics Sustainability Leadership Soft skills International CPD New topics
5%
4%
Pedagogy
Figure 3:15: What key changes are you considering making to your MBA to ensure it remains relevant to the changing economic climate?
42
Sustainability Strategic risk and consequences Stakeholder relationships Risk management Production and marketing of goods/services Organisational theory Leadership and entrepreneurship Human resource management Globalisation Financing of business enterprise External factors affecting organisations Creativity and innovation Corporate social responsibilty Corporate governance Consultancy skills Change management Business research methods Business policy and strategy Business ethics Accountancy practices 1.00 1.50
Alumni
4.00 4.54 4.32 4.29 4.00 4.06 4.18 4.27 3.93 3.95 3.62 3.56 4.39 4.56 3.91 4.09 4.03 4.50 4.15 4.10 4.32 4.43 4.24 4.48 3.91 4.46 4.02 4.27 3.50 3.59 4.41 4.49 3.51 3.56 4.41 4.58 4.14 4.59 3.94 3.82 2.00 2.50 3.00
Schools
3.50
4.00
4.50
5.00
44
1 2 3 4 5 16 17 18 19 20
Members Business policy and strategy Change management Leadership and entrepreneurship External factors affecting organisations Strategic risk and consequences Corporate social responsibility Human Resource Management Organisational theory Business research methods Consultancy skills
Schools Business ethics Business policy and strategy Leadership and entrepreneurship Sustainability Globalisation Production and marketing of goods/services Accountancy practices Consultancy skills Business research methods Organisational theory
Table 4.1: Highest and lowest ranking of topics post downturn for alumni and business schools
It is striking that business schools place the highest emphasis on business ethics for todays MBA students while alumni do not rate it among their top five. In addition, business schools place high emphasis on sustainability and globalisation, while alumni report the importance of external factors affecting organisations and strategic risk and consequences. In both cases, the topics rated lowest in importance consist of more functional or knowledge-based disciplines.
45
Sustainability Strategic risk and consequences Stakeholder relationships Risk management Production and marketing of goods/services Organisational theory Leadership and entrepreneurship Human resource management Globalisation Financing of business enterprise External factors affecting organisations Creativity and innovation Corporate social responsibilty Corporate governance Consultancy skills Change management Business research methods Business policy and strategy Business ethics Accountancy practices 1.00 1.50 2.00 2.50 3.00 3.50 3.88 4.00 3.54 3.55 4.00 3.59 3.94 4.03
4.27 4.31
4.23
4.48
4.45
4.50 4.37
4.50
Figure 4.2: Combined scores for the importance of topics for the post downturn MBA (average)
46
1 Business ethics
Schools
Sustainability
Recent graduates
Change management
alumni
Risk management
Figure 4.3: To what extent does/did your MBA curriculum cover the following areas?
Table 4.2 shows how these four topics were primarily covered in the MBA. It would certainly appear that the business schools think they are putting far greater emphasis on ethics and sustainability than alumni experienced, particularly in a core or integrated way. This may reflect a recent change in curriculum or it could suggest that schools are not delivering these topics as well as they think they are. It is certainly the case that in comparing the opinions of the recent 20082009 graduates with those of the business schools, the difference is much smaller. Module Business Ethics Sustainability Change Management Risk Management Business Ethics Sustainability Change Management Risk Management Business Ethics Sustainability Change Management Risk Management Core 23% 16% 35% 22% 46% 16% 39% 21% 29% 20% 33% 28% Elective 25% 22% 34% 28% 8% 20% 30% 40% 37% 33% 48% 40% Integrated/Thematic 52% 58% 30% 50% 46% 59% 25% 40% 35% 47% 19% 32%
Alumni
Business Schools
Recent Graduates
47
Teamwork Stress management Project management Problem solving Presentation skills Negotiation Motivation Leadership Interpersonal skills Initiative Creativity Confidence Communication Assertiveness Ability to manage change Ability to make tough decisions Ability to deal with ambiguity 1.00 1.50
Alumni
4.40 4.68 3.82 3.92 4.04 4.19 4.37 4.65 4.03 4.13 4.13 4.29 4.24 4.39 4.46 4.71 4.38 4.65 4.26 4.51 4.16 4.63 4.11 4.24 4.52 4.72 3.81 3.97 4.58 4.75 4.39 4.54 4.43 4.72 2.00 2.50 3.00
Schools
3.50
4.00
4.50
5.00
Table 4.3 shows the highest and lowest ranked skills. The most important to both groups is the ability to manage change, which reflects the importance placed on this area as a curriculum topic. It is also interesting that both groups place the least (though still significant) emphasis on the same three topics.
1 2 3 15 16 17
Alumni Ability to manage change Communication Leadership Presentation skills Stress management Assertiveness
Schools Ability to manage change Ability to deal with ambiguity Teamwork Presentation skills Assertiveness Stress management
Table 4.3: Highest and lowest ranking of transferable skills post downturn for alumni and business schools
48
Teamwork Stress management Project management Problem solving Presentation skills Negotiation Motivation Leadership Interpersonal skills Initiative Creativity Confidence Communication Assertiveness Ability to manage change Ability to make tough decisions Ability to deal with ambiguity 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 3.89 4.39 4.40 4.18 4.08 4.21 4.32 3.87 4.12
4.54
4.51
4.59 4.52
4.62
Figure 4.5: Combined scores for the importance of transferable skills for the post downturn MBAs
49
4.03 4.28
3.05 2.38
1.00
1.50
Alumni
2.00
2.50
3.00
Schools
3.50
4.00
4.50
5.00
Figure 4.6: To what extent do you agree with these statements about MBA relevancy?
Figure 4.7 compares the alumni and school views on the extent to which business schools should actively participate in the development of wider society. Schools were more positive across all variables, suggesting that they believe that their institutions have a central role to play in the development of a new, responsible, stakeholder-centric economy. Given the prominence of this qualification in the business world, the MBA will play an important role in advancing this agenda.
2.96 3.27
3.55 4.17
The MBA should adopt a stakeholder focus - concerning all those affected by the actions of an organisation, rather than a shareholder focus
3.75 4.21
1.00
1.50
Alumni
2.00
2.50
3.00
Schools
3.50
4.00
4.50
5.00
Figure 4.7 To what extent do you agree with these statements about the wider role of the MBA and business schools?
50
52
53
54
The Association of MBAs, alongside providers of accredited MBA programmes, are committed to ensuring that the MBA remains relevant, and produces the right kind of responsible and effective business leaders. This report has set the foundations for developing the agenda for the MBA in the post downturn world. These changes do not represent an entirely one-off reaction to the financial crisis, either from business schools or the Association of MBAs; both have been working steadily over time to develop the accredited MBA to meet the needs of modern organisations. However, the findings of this report have highlighted that there is still more work to be done. The role of all MBA stakeholders is now to ensure that this becomes reality, through the adaptation of accreditation standards and curriculum reviews as well as the recruitment and remuneration practices adopted by companies worldwide.
55
NOTES
56
NOTES
57
NOTES
58
Association of MBAs 25 Hosier Lane London United Kingdom EC1A 9LQ Tel : +44 (0) 20 7246 2686 Fax : +44 (0) 20 7246 2687 E-mail: racc@mbaworld.com www.mbaworld.com
Durham Business School Mill Hill Lane Durham City DH1 3LB www.durham.ac.uk/dbs