Fact Sheet Description : South Asia's premier courier and integrated air express package distribution company.

Began Operations : November 1983 Headquarters : Mumbai, India The Board : Sharad Upasani (Chairman) Anil Khanna (Managing Director) Malcolm Monteiro (Director) Clyde Cooper (Director) Suresh Sheth (Director) Jerry Hsu (Director) Christopher Ong (Alternate Director to Jerry Revenues (Jan - Dec 2010) :<br <br

Hsu)

:</br </br Rs.114,74 million Number of Shareholders (as on 31st December, 2010) : 4672 Domestic Locations Serviced : Over 27,033 locations International Destinations Serviced : More than 220 countries and territories worldwide through sales alliance with DHL. Air Support : 3 Boeing 737 and 4 Boeing 757 freighters Ground Support : 6,114 vehicles Network : Domestic hubs : Mumbai, Delhi, Bangalore, Chennai, Erode, Hyderabad, Kolkata, Ahmedabad, Guwahati, Secunderabad, Cochin and Nazafgarh. International Outbound Gateways : Mumbai, Delhi and Chennai to Dubai, London, Frankfurt, Bahrain, Hong Kong and Singapore. Number of shipments handled (in million) : Jan-Dec 2010 Domestic 86 International 0.69 Tonnage handled (in tonnes) : 332,998 No. of computer terminals (as on 01st, August, 2011) : Over 5,004 E-mail at 256 locations accessed by over 4,077 users Technology : Cosmat IITM, SMARTTM,ShopTrackTM, PackTrackTM, MobileDartTM, TrackDartTM, MailDartTM, InternetDartTM, ShipDartTM, ImageDartTM and Schedule a Pick-up., SENTOR, CARESS and SHIELD. People Force : Over 7,463 World Wide Web address : http://www.bluedart.com As of August 01, 2011

Milestones 1983 : Khushroo Dubash, Clyde Cooper, and Tushar Jani establish Blue Dart Courier Services with a capital base of Rs: 30,000. They forge ties with Gelco Express International U.K., and introduce India's first international air package express service. 1984 : Blue Dart Courier Services becomes a Global Service Participant of FedEx with the acquisition of Gelco Express International by FedEx. Blue Dart Courier Services is the first carrier in India to provide domestic and international on-board couriers, a hub-andspoke system and a 10.30 a.m. delivery service. 1988 : Blue Dart Courier Services establishes real-time, on-line tracking for all international shipments through COSMOS, the FedEx track and trace system. 1991 : Blue Dart Express is registered as a private limited company, and introduces its economical logistics service option, Dart Surfaceline. It indigenously develops its domestic tracking system, COSMAT-ITM. 1992 : Blue Dart Express Pvt. Ltd. connects its in-house domestic E-mail network, and sets up its employee satisfaction programme - Survey Feedback Action (SFA). 1994 : Blue Dart Express Ltd. goes public with an equity offer of 2.55 million shares, at a premium of 14 times, worth Rs: 382.5 million . Blue Dart Express Ltd. launches Dart Apex (Domestic Air Package Express), a multi-modal, premium package delivery service, and COSMAT-IITM, an advanced system which includes track and trace. Blue Dart Aviation is registered as a public limited company and becomes the first private company to receive government permission for operation of cargo aircraft in India. 1995 : Blue Dart Aviation acquires 2 Boeing 737-200 freighters and receives ATO permission. Blue Dart Express Ltd. develops its SMART (Space Management Allocation Reservations and Tracking) system for its aircraft, the first cargo management system in the country. Blue Dart Express Ltd. is awarded the "Global Service Participant Sales Award" by FedEx for outstanding sales performance. Blue Dart, Calcutta is proud to have the office inaugurated by Mother Theresa of the Missionaries of Charity, and Nobel Peace Prize Laureate. 1996 : Blue Dart Aviation launches India's first jet express airline. Blue Dart Express Ltd's turnover crosses the Rs: 1 billion mark, as it expands its domestic network by entering into strategic alliances in North, South and West India. Blue Dart Express Ltd. is the first express company in India to receive an ISO 9001 certification, and post its website on the internet. Blue Dart Express Ltd., FedEx and the Heart-to-Heart Foundation, U.S.A.,

co-operate in bringing the world's largest airlift of charity to Kolkata. 1997 : Blue Dart Express Ltd. signs agreements with leading international airlines for distribution of bonded cargo within its network. Blue Dart Aviation launches its domestic charter operations. 1998 : Blue Dart Aviation develops India's first Load and Trim software for its B737F flights. Blue Dart Express Ltd. launches SMARTBOX, its economical, packaged door-to-door product, and extends its delivery to over 1000 locations. 1999 : Blue Dart Express Ltd. moves to its state-of-the-art Administrative, Technology and Operations Superhub, the Blue Dart Centre, at Mumbai. At close proximity to both the international and domestic airports, encircled by four five-star hotels, and equipped with the latest technology, the Superhub has improved efficiency and increased load-handling capacity multifold. Blue Dart Express Ltd. Launches Power Dart 2000+, a software that provides customers free connectivity to its database, enabling customers to track and retrieve all information related to their shipments. 2000 : Blue Dart Aviation acquires its 3rd aircraft on lease. The aircraft is scheduled for operations on the Bangalore-Delhi-Bangalore sector. Blue Dart Express Ltd. also revamps its website replacing it with an interactive website to support e-trade and commerce and facilitate customer interface on the net. 2001 : Blue Dart launches its 3rd aircraft operations on the Bangalore-Delhi-Bangalore sector. The Civil Aviation Ministry requisitions Blue Dart aircrafts for relief operations into earthquake-battered Bhuj in Gujarat. Technology tools and customer software MobileDart, On-Line Pick Up and ShipDart - are developed in-house and launched. Blue Dart declares 1:1 bonus shares. Blue Dart, Kolkata moves into heritage building, Kanak, its new premises inaugurated by Sr. Nirmala of the Missionaries of Charity. 2002 : Blue Dart is re-certified as one of a handful of Indian companies to the new global ISO 9001 - 2000 standards for "Design, management and operations of countrywide express transportation and distribution service within the Indian Subcontinent and to international destinations serviced through multinational express companies". Blue Dart ends its contract with Federal Express and signs a path-breaking Sales Alliance with the World's No. 1 international air express company, DHL Worldwide Express. Blue Dart crosses 100,000 shipments per day. 2003 : 2003 - Blue Dart acquires its fourth Boeing 737 freighter. With a thrust on strengthening infrastructure, Blue Dart establishes twelve of its own offices in the South, delivering to an additional 198 locations, expands its hub at Bhiwandi and sets up a bonded warehouse in Mumbai. The company is selected a Superbrand from over 700 brands across 98 categories by a jury of eminent marketing and advertising professionals. The

company celebrates its 20 years of service to the nation on 19th November 2003 2004 : Blue Dart inducts its 4th aircraft into operation on 17th May 2004, connecting Hyderabad as its 6th Aviation Hub. Blue Dart also extends its brand into Sri Lanka through a Regional Service Alliance with Foster Agencies Pvt. Ltd., Member of the Hayleys Group, one of Sri Lanka's largest diversified multinationals. The Alliance will enable customers to use Blue Dart services between 400 locations in Sri Lanka and over 13,700 locations in India. Blue Dart acquires its fifth Boeing 737 freighter. 2005 : DHL Express (Singapore) Pte. Ltd. completes the acquisition of 81.03% of the equity capital of Blue Dart Express Limited. Blue Dart continues to operate as an independent brand and provides a complete spectrum of domestic and international express services through synergies with DHL. 2006 : Blue Dart launches its unique SMS based Mobile Tracking Service. A decade after its launch of India's first domestic express airline, Blue Dart introduces the first Boeing 757 freighters in the Indian skies on the 1st June 2006 with 2 of these aircraft connecting the 5 major metros of Delhi, Mumbai, Chennai, Bangalore and Kolkata. A second flight is launched from Hyderabad and Ahmedabad is the 7th airport connected to Blue Dart's network. 2007 : Blue Dart launches its fortified Ground Express Service Dart Surfaceline with time bound deliveries and features like DOD (Demand Draft on Delivery), FOD (Freight on Delivery) and FOV (Freight on Value) - Insurance Arrangement. Blue Dart inducts 3rd Boeing B757 freighters. 2008 : 25th year of operations in India. First Integrated Blue Dart-DHL facility in Bangalore. Blue Dart inducts 4th Boeing B757 freighter. 2009 : A SUPERBRAND - 5th time in a row. 2010 : Certified to the ISO 9001-2008 standards. Readers' Digest 'Most Trusted Brand' - 5th time in a row.

About Blue Dart We are South Asia's premier courier, and integrated express package Distribution Company. We have the most extensive domestic network covering over 27,033 locations, and service more than 220 countries and territories worldwide through our group company DHL, the premier global brand name in express distribution services. Our vision is to establish continuing excellence in delivery capabilities focused on the individual customer. In pursuit of sustainable leadership in quality services, we have evolved an infrastructure unique in the country today: State-of-the-art Technology, indigenously developed, for Track and Trace, MIS, ERP, Customer Service, Space Control and Reservations. Blue Dart Aviation, dedicated capacity to support our time-definite morning deliveries through night freighter flight operations. A countrywide Surface network to complement our air services. Warehouses at 63 locations across the country as well as bonded warehouses at the 7 major metros of Ahmedabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata and Hyderabad. ISO 9001 - 2008 countrywide certification by Lloyd's Register Quality Assurance for our entire operations, products and services. Ecommerce B2B and B2C initiatives including partnering with some of the prime portals in the country. Our Competitive Advantage lies in: Our vast and unparalleled Domestic Network Linked by some of the most advanced communications systems and positioned to offer a consistent, premium, standardized quality of service. A spectrum of services to provide customized solutions. We are the only express carrier in the country today which offers an entire range of services that extend from a document to a charter-load of shipments. Our services are relentlessly monitored to deliver a net service level of 99.96%. Our Customs and Regulatory expertise We have a dedicated team of specialists who provide the expertise for customs as well as regulatory clearances at all States within the country, to support seamless service to the customer. Our Technology Designed to enhance the reliability of our operations and process efficiency, and add value to the customer through time and cost savings. Our Air Network The only one of its kind in the country today, that is focused on carriage of packages as its prime business, rather than as a by-product of a passenger airline. A dedicated aviation system to support Blue Dart's services is self-sustaining, with its own bonded warehouses, ground handling and maintenance capability. Our financial credibility Fitch Ratings India Pvt. Ltd. has assigned the highest "F1+(ind)" [F one plus (ind)] rating for our short term debt programme of Rs. 30 crores.

Further, ICRA Ltd. has also assigned the highest "A1+" (pronounced A one plus) Rating for our Commerical Paper Programme of Rs. 25 crores. Our People force Committed, diverse and over 7,463 strong are our most valued asset. All our achievements have been possible because we have a team who believes in themselves and their company, a team with a winning attitude. We are a learning organization, we value self-development, and most of our managers are homegrown. Our Sustainability Initiatives Social Responsibility is a core element in our corporate strategy. We as a socially responsible corporate have undertaken numerous steps to give back to communities, in whatever way we can. Our commitment towards community causes has been unwavering since our inception in 1983. We as a socially responsible corporate has an in-house Sustainability Team responsible for identifying and addressing various sustainability issues and supporting initiatives that make the world a better place for future generations. As part of the DHL Group & in line with its CSR platform, our major focus areas have been: - Go Teach (Education) - Go Green (Environment) - Go Help (Disaster Management Response) Go Teach (Education) We in association with Oasis India (NGO) started an initiative called "Blue Edge Empowering Lives", which is aimed at enriching the lives of young adults from difficult environment, who have not been able to complete their education. Through this initiative we enable around 50 students every six months, by providing training on English Speaking, Computer Skills, Life Skills and Customer Orientation. Since inception, 353 students have successfully completed this program and have felicitated at seven Graduation Ceremonies held in Blue Dart headquarters in Mumbai. Go Green (Environment) One amongst the biggest concerns facing today's world is global warming. A warmer Earth may lead to changes in rainfall patterns, a rise in sea level, and a wide range of impacts on plants, wildlife, and humans. The main cause of Global Warming is emission of CO2. We have fervently taken up various steps in this regard, to sum up as 'Go Green' initiatives: " " " " " Sapling plantation. Mangrove Clean-up. Recycling Waste. Energy Conservation (Eg. Power Saver: Lights Off Initiative) Route Optimization

Go Help (Disaster Management Response) We in association with Think Foundation (NGO), Sarla Blood Bank and other blood banks regularly hold Blood Donation Drives at our facilities, to help young Thalassaemia patients, who need blood transfusion every 15 days to survive. In October 2009, floods at Andhra Pradesh and Karnataka affected hundreds of lives, who lost their near and dear ones, homes and belongings. To make a difference in the lives of the affected people, we decided to do something quick and called for support from its Group Company - DHL. Teams from all Business Units responded fast and a quick plan was worked out to send the relief material to the affected areas of Karnataka and Andhra Pradesh. We jointly with our colleagues from DHL, organized Volunteers Day, to promote the spirit of volunteerism amongst our employees in India. We organize the 'Help a Child' initiative to mobilize resources from across the Regions and give 'gifts' to deprived children during the festive season of Christmas. The gifts comprised bags of donations - clothes, woolen clothes, toys, books, stationery, bags, shoes, lunch boxes, water bottles, soaps, shampoos, toothpaste, etc

Credit Ratings Fitch Ratings India Pvt. Ltd. has assigned the highest "F1+(ind)" [F one plus (ind)] rating for our short term debt programme of Rs. 30 crores. Further, ICRA Ltd. has also assigned the highest "A1+" (pronounced A one plus) Rating for our Commercial Paper Programme of Rs. 25 crores.

Share Holding

Statement Showing Shareholding Pattern Name of the company: Blue Dart Express Limited

Scrip Code: 526612 Name of the scrip: BLUE DART Class of security: Equity Quarter Ended : June 30, 2011
As a % of total no. As a % of total no. of of partly paid-up shares of the company shares Nil Nil Nil No. of Nil Nil Nil As a % of total no. Nil Nil Nil As a % of total no. of shares

Partly paid-up shares:Held by promoter/ promoter group Held by public Total Oustanding convertible

securities:-

outstanding securities Nil Nil Nil No. of warrants Nil Nil Nil

of outstanding convertible securities Nil Nil Nil As a % of total no. of warrants Nil Nil Nil

of the company, assuming full conversion of the convertible securities Nil Nil Nil As a % of total no. of shares of the company, assuming full conversion of warrants Nil Nil Nil

Held by promoter/ promoter group Held by public Total Warrants:Held by promoter/ promoter group Held by public Total Total paid-up capital of the company, assuming full conversion of warrants and convertible securities

Nil

Nil

Nil

Catego Category of ry Shareholders Code

No. of Share Total s No. of Holde Shares rs

Total Shareholdin g as a No. of percentage Shares held of total in number dematerializ of shares ed form ................... .... As a percentage of (A+B)1

Total Shareholdin g as a percentage of total number of shares ................... .... As a percentage of (A+B+C)

Shares pledged or otherwise encumbered ................... .... Number of Shares

Shares pledged or otherwise encumbered ................... .... As a percentage

Shareholding Holding of Promoter & Promoter Group 2 Indian Individuals/ Hindu Undivided Family Central/State Government (S) Bodies Corporate Financial Institutions/Bank s Any Others/ (Specify) Sub Total (A) (1) Foreign Individuals (Non-Residents Individuals/Foreig n Individuals) Bodies Corporate Institutions Any Other (Specify) Sub Total (A) (2) Total Shareholding of 0 0 1922788 7 0 0 1922788 7 192278 87 0 0 0 0 0 0 0 0 0 0 0 0

(1) (a)

(b) (c) (d) (e)

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

0 0 0 0 0

(2) (a)

(b) (c) (d)

1 0 0 1 1

19227887 0 0 19227887 19227887

81.0348 0 0 81.0348 81.0348

81.0348 0 0 81.0348 81.0348

0 0 0 0 0

0 0 0 0 0

Promoter and Promoter Group (A)= (A)(1)+(A)(2) (B) (1) (a) (b) Public Shareholding Institutions Mutual Funds/UTI Financial Institutions/Bank s Central Government/Stat e Government (S) Venture Capital Funds Insurance Companies Foreign Institutional Investors Foreign Venture Capital Investors Any Other (specify) Trust Sub Total (B) (1) (B2) (a) (b) Non - Institutions Bodies Corporate Individual Individuals - i. Individual shareholders holding nominal share capital up to Rs 1 lakh ii. Individual shareholders holding nominal share capital in excess of Rs. 1 lakh. Any Other (specify) Clearing Member Market Maker NRI Foreign nationals NRN Foreign corporate Sub Total (B) (2) 114 0 75 0 0 0 1 5726 11440 0 11547 0 0 0 200 2472567 11440 0 9847 0 0 0 0 2314946 0.0482 0 0.0486 0 0 0 0.0008 10.4204 0.0482 0 0.0486 0 0 0 0.0008 10.4204 257 1366610 1363910 5.7595 5.7595 11 2 1671479 400 1669879 0 7.0444 0.0017 7.0444 0.0017 NA NA NA NA

(c) (d) (e) (f) (g) (h) (i)

0 0 0 20 0 0 0 33

0 0 0 355601 0 0 0 2027480

0 0 0 355601 0 0 0 2025480

0 0 0 1.4987 0 0 0 8.5448

0 0 0 1.4987 0 0 0 8.5448 NA NA

5274

858670

705649

3.6188

3.6188

II

224100

224100

0.9445

0.9445

(c) (c-1) (c-ii) (c-iii) (c-iv) (c-v) (c-vi)

(c-vii) OCB

Total Public Holding For Public 5759 (B)=(B)(1)+(B) (2) Total (A+(B) Shares held by Custodians and against which Depository Receipts have been issued 5760

4500047

4340426

18.9652

18.9652

NA

NA

2372793 4

23568313

100

100

(C)

NA

NA

(i) (ii)

Promoter and Promoter Group Public

NA NA 5760 2372793 4 23568313 100 100 0

NA NA 0

Grand Total (A)+(B)+(C )

(l) (b) Statement showing Shareholding of persons belonging to the category "Promoter and Promoter Group"
Share pledged or otherwise encumbered

Sr. Number of No. Shareholders

Share pledged or otherwise encumbered ....................... ....................... ....................... As a % of grand As a % of grand Number of ....................... ....................... total total shares Number (A)+(B)+(C) of (A)+(B)+(C) sub-clause (I)(a)

Total Shares held

Total Shares held

Share pledged or otherwise encumbered

DHL Express (Singapore) Pte. LTD.

19227887

81.0348

(l) (c) Statement showing Shareholding of persons belonging to the category "Public" and holding more than 1% of the total number of shares Shares as a percentage of total number of shares {i.e., Grand Total (A)+(B)+(C) indicated in Statement at para (l) (a) above} 5.4914 4.7386 2.0031 12.2331

Sr. No.

Number of Shareholders

Number of Shares

1 2 3

Derive Trading Pvt. Ltd. along with PAC SBI Mutual Fund under various schemes IDFC Premier Equity Fund Total

1302996 1124362 475300 2902658

(l) (d) Statement showing details of Locked - in shares Locked-in shares as a percentage of total number of shares {i.e., Grand Total (A)+(B)+(C) indicated in Statement at para (I)(a) above} 0

Sr. No.

Number of Shareholders

Number of locked-in shares

NIL

(II) (a) Statement showing details of Depository Receipts (DRS) Shares underlying outstanding DRs as a percentage of total number of shares {i.e., Grand Total (A)+(B)+(C) indicated in Statement at para (I)(a) above} 0.00

Type of outstanding Sr. DR (ADRs, No. GDRs, SDRs, etc.)

Number of outstanding DRs

Number of shares underlying outstanding DRs

(II) (b) Statement showing holding of Depository Receipts (DRS), where underlying shares are in excess of 1% of the total numbers of shares Shares underlying outstanding DRs as a percentage of total number of shares {i.e., Grand Total (A)+(B)+(C) indicated in Statement at para (I)(a) above} 0.00

Sr. No.

Name of the DR Holder

Type of outstanding DR (ADRs, GDRs, SDRs, etc.)

Number of shares underlying outstanding DRs

Corporate Profile
About Blue Dart | Milestones | Fact Sheet | The Board | Blue Dart Aviation Dart Technology | Financials | Press Releases | News Clips | Future Plans

Future Plans

Our Vision:
"To be the best and set the pace in the express air and integrated transportation and distribution industry, with a business and human conscience. We commit to develop, reward and recognise our people who, through high quality and professional service, and use of sophisticated technology, will meet and exceed customer and stakeholder expectations profitably." Focus on our core domestic products to expand our market share and consolidate our unique and premium position in the Indian market. Blue Dart would also leverage its vast customer base for global distribution through its alliance with DHL. We plan to leverage our established infrastructure to continue adding value and customised solutions to the changing and evolving demands of the customer. We would also provide global logistics customers with access to our quality domestic and regional distribution. Our domestic network will continue to differentiate itself in all areas of our core competencies - supply chain management, logistics and Ecommerce. Position ourselves as the preferred, seamless link to a country projected to be an economic superpower of the 21st Century. Through our technology development, premium services, quality network and strategic alliances, we plan to carve for ourselves a leadership position in the industry as India's and the region's link to the world. Continue to deliver value to our stakeholders through our People Philosophy and Corporate Governance based on distinctive Customer Service, Business Ethics and Accountability, and Profitability.

Blue Dart Aviation Ltd. Blue Dart Aviation Ltd. was incorporated in May 1994 as a 100% subsidiary of Blue Dart Express Limited, and launched its operations with a fleet of 2 Boeing 737-200 freighters on the 17th June 1996. Blue Dart Aviation Ltd. was created primarily to support the growing demands of Blue Dart Express Ltd. In an express industry where growth, year over year, consistently exceeded 35%, the management viewed the delivery capabilities of the domestic airlines inadequate and a limitation to the explosive growth of air express. The restricted day flights and capacities oriented to passenger requirements were not consonant with the demands of the express market, which is committed to morning deliveries that rely on guaranteed space and late night operations. Taking a cue from the enormous success of the U.S. express industry, which started with a 4% share in 1977, averaged a compounded annual growth rate of 25% and progressed to claim close to 60% of the U.S. market, Blue Dart Express Ltd. made a path-breaking decision to create its own infrastructure and buy its own aircraft. It set up the first domestic freighter operations in India. The night operations were designed to meet the specific needs of the business community as they focused on late night cut-offs and early morning deliveries. Shipments originating from a city at the end of the business day could arrive before the start of the next business day at their destinations. Customers could now rely on air capacity that was focused to service business needs and not passenger travel schedules. A third aircraft was inducted into the network in February 2001, to meet increased customer demand. A fourth aircraft was acquired in June 2003 to augment capacity and connect a sixth aviation hub, Hyderabad, and a fifth aircraft was inducted in December 2004, to support Blue Dart's future expansion plans. Two Boeing 757 freighters have been inducted into the network from June 2006, and Ahmedabad has been connected as the 7th aviation hub. Hyderabad was been connected as an outbound gateway to the rest of the country with an additional flight. Today, Blue Dart Aviation has a fleet of four Boeing 757 and three Boeing 737 freighters, providing a network payload of 300 tonnes across 60 route connections each night. Blue Dart Express Limited has divested 60% of its shareholding in Blue Dart Aviation Ltd. on 11th March 2005, and Blue Dart Aviation has since been contracted to provide dedicated services to Blue Dart Express Limited. Blue Dart Aviation Ltd. has many firsts to its credit: The first Indian-manufactured main deck loaders at all its 5 on-line stations - Chennai, Bangalore, Mumbai, Delhi and Kolkata in 1996. The specs were provided by Blue Dart Aviation, and design and manufacture undertaken by a Coimbatore-based manufacturer, MAK Control, in a 4-month period at less than 20% of the cost of the international equivalent. In collaboration with the Madras Institute of Technology, it has developed the only Indian software for handling of the Load and Trim Sheet, STAB (System of Trimming and Balancing), curtailing handling time by 80%. It has also developed the following software

applications, in-house, that have resulted in improved safety standards, enhanced efficiency in daily operations, better time-management, lower manpower costs, and costsavings in operations because of increased fuel efficiency: - SALIM (System for Aircraft Logistics Inventory Management). - FUSION (Flight Updating, Scheduling, Inquiries and Operational - SODA (System of Digital Flight Data Recorder Analysis) - VINDAS (Voice Integrated Data Analysis System) - integrating recorder in real-time with the Digital Flight Data Recorder. Its own maintenance capability to clear aircraft through the D-Check level. Warehouses at all the 7 airports are equipped with X-ray machines, making it the only private operator capable of accepting freight without the requisite cooling-period for security. Bonded warehouses with customs personnel to enable transhipment of cargo within India. Established at substantial initial investment to the company, this facility has enabled distribution of imports within the country, has provided exports access to and from the gateways of international airlines, and resulted in returns for the organization. Given the high operating costs and decreasing yields, this facility provides international airlines a cost-effective option to restrict their on-line stations and enhance their marketing possibilities by utilizing the distribution capabilities of Blue Dart Aviation. India's first Boeing 757 freighters. Click here for Blue Dart Aviation Offices Visit the Blue Dart Aviation Site the cockpit voice Notes)

Dart Technology Blue Dart has been the only Indian Air Express Company that has invested extensively in Technology infrastructure to create differentiated delivery capabilities, quality services and customised solutions for the customer.

Some of the technology-based business offerings on our site are as follows : TrackDartTM MailDartTM MobileDartTM InternetDartTM ShopTrackTM PackTrackTM ShipDartTM Billing Schedule a pickup Waybill Generation Location Finder Transit Time Finder Price Finder COSMAT II SMART ImageDart We have one of the largest private computer networks in India, with over 3,465 computer terminals connected by dedicated leased lines, VSATs and Microwave links. Our E-mail is accessed at 148 locations daily by over 3,755 users. We also employ wireless, mobile telephones, radio sets and pagers extensively to enhance our communication speed and connectivity with our troops on the field. Our Customer Service Cell is equipped with Automated Call Distribution Systems (ACDs) to provide quick response and support to our customers. We are the only Indian express company to have indigenously developed COSMAT II TM, which includes an advanced state-of-the-art track and trace system for all our consignments. Consignments are scanned from pick up to every transit point till delivery, using bar coding and laser scanner technology, transmitting updates automatically to our

Oracle database. This enables our customers to receive real-time, complete and accurate information about their consignments. For our aviation system, our in-house team has developed SMARTTM (Space Management Allocation Reservations and Tracking) for effective space and revenue management.